setting deployment to Packaged CCE PCCE-PAC-M1, the credentials entered for the
Cisco Unified CCE Data Server Diagnostic Framework must be for a domain user
who is a member of the Config security group for the instance.
This guide explains
how to install, configure, and upgrade Packaged CCE.
Contact Center Enterprise (Packaged CCE) is a solution deployment for
delivering Cisco Unified Contact Center Enterprise in a virtualized
environment. Packaged CCE requires strict adherence to capacity limits that are
detailed in the
Contact Center Enterprise Design Guide, available at this location
http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html. It is mandatory to follow all rules and
requirements stated in the Design Guide.
This guide is prepared for partners and service providers who will be implementing
Packaged CCE, who are familiar with Cisco contact center applications, and are
experienced regarding the deployment and management of virtual machines using
Note that Cisco products may be modified or key processes may be determined important. These are announced through use of the Cisco Field Alert and Cisco Field Notice mechanisms. You can register to receive Field Alerts and Field Notices through the Product Alert Tool on Cisco.com. This tool enables you to create a profile to receive announcements by selecting all products of interest. Log into www.cisco.com; then access the tool at: