Documentation Guide for Cisco Unified Contact Center Enterprise Release 9.0
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This section lists the design guides for Cisco Unified Contact Center Enterprise.
This document provides design considerations and guidelines for deploying the Cisco Unified Communications System 9.0(1), including its various components and subsystems.
The document is found here: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html.