Cisco Unified Intelligence Center User Guide, Release 10.5(1)
Live Data Gadget Failover
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Live Data Gadget Failover

Live Data Gadget Failover

Live Data Gadget Failover

Live Data reports can be viewed as Gadgets in the Finesse container. Live Data Gadget failover occurs in Packaged CCE deployments when any of the following fail:

  • Unified Intelligence Center Service

  • Notification Service

  • Network Connectivity

  • Live Data Service

The report displays the error message "Live Data is not available. Trying to connect within 60 seconds," and the gadgets tries to connect to the primary or the secondary server. If both servers are still down after 60 seconds, the report displays the second error message, "Live Data is not available after repeated attempts. Retrying." Gadgets continues to retry until either server comes up, and the gadget then reloads the report.