Cisco Unified Intelligence Center User Guide, Release 10.0(1)
Introduction to Cisco Unified Intelligence Center
Downloads: This chapterpdf (PDF - 1.02MB) The complete bookPDF (PDF - 2.78MB) | The complete bookePub (ePub - 651.0KB) | Feedback

Introduction to Cisco Unified Intelligence Center

Introduction to Cisco Unified Intelligence Center

Cisco Unified Intelligence Center is a reporting platform for the users of Cisco Contact Center products.

As a reporting user, you can use Cisco Unified Intelligence Center to perform these tasks:

  • Create and view reports
  • Filter data in a report
  • Schedule reports to run at selected intervals
  • Create and view dashboards
  • View permalinks for reports and dashboards