The Domain Manager is a tool for creating all Cisco OUs along with their
associated groups and permissions. This helps you to determine which users in
your corporate domain have access rights to perform Unified ICM tasks.
Figure 1. ICM Domain Manager
The Domain Manager also allows you to:
Assign users to groups
View existing service logon accounts
Get extended security group information
Get detailed permission information
Run integrated with setup or stand alone
Installed with each component
Program group shortcut on Administration & Data Servers
When the Domain Manager dialog box opens, multiple domains might
display in the domain tree in the left pane of the dialog box. The default
domain displayed is the domain the current user is logged into.
The Domain Manager
dialog box displays the current domain and the Cisco Unified ICM related OUs
contained in the domain.
Figure 2. Domain Manager
The Domain Manager
tree display provides a quick view of the Unified ICM created AD OUs and groups
in the selected domains. You can display Multiple domains in the tree. The
default domain displayed is the current machine domain. When you first expand a
domain node, it is validated. The OU Validation Errors dialog box appears only
if the error is due to missing or incorrect OU hierarchy information.
A context menu
displays when you right-click any object in the Domain Manager tree. These
menus provide additional functionality specific to the following level:
Table 1 Domain Manager
Dialog Box Properties
To add or
remove a domain from the Domain Manager tree, click
Select Domains dialog box appears. For more information, see View Domains.
To add the
Cisco Root when you select a domain that does not already have the Cisco Root,
Select OU dialog box appears (for more information, see Create or Add Cisco Root). To remove
the selected Cisco Root and all of its facilities and instances, click
To add a
new facility, select the Cisco Root OU then click
Enter Facility Name dialog box appears (for more information, see Create or Add Facility OU).
To remove the selected facility and all of its instances, click
To add an
instance, select a facility in the Domain tree display, then click
Add Instance dialog box appears (for more information, see Create Instance OU). To
remove the selected instance, click
Members to display the
Security Group Members dialog box (for more information, see Add Users to Security Group) where you assign users to security groups.
You can create the Cisco Root OU either in the domain root, or beneath
another OU in the domain.
The user who creates the Cisco Root OU automatically becomes a
member of the Setup Security Group for the Cisco Root OU. In effect, this user
is granted privileges to all Unified ICM tasks in the domain.
Select the domain you want to add.
If the current domain, which the Domain Manager loads by default,
is not the domain to which you want to add a root, then add a domain to the
Cisco Root Add button. This displays the
Select OU dialog box.
Add to add the Root.
This displays the Select Organizational Unit dialog box.
Figure 4. Select OU Dialog Box
Select the OU under which you want to create the Cisco Root OU,
When you return to the Unified ICM Domain Manager dialog box, the
Cisco Root OU appears either at the domain root, or under the OU you selected
in step 3. You can now add facilities and configure security groups.
The Domain Administrator is made a member of the Setup group as
To access the Cisco Root Properties, right-click the Root node in the
main dialog box and select
Add is disabled if the Root already exists.
If you are installing Unified ICM on the current computer for
the first time, under the
Enter instance name radio button, enter
the instance name.
The Instance OU name must be five alpha-numeric characters
or less, cannot begin with a numeric character, and cannot be a reserved name
such as local or sddsn.
If you are upgrading an existing Unified ICM instance, the
instance is listed under the
Select existing instances radio button. In
this situation, select
Select existing instance, then select the
Unified ICM instance from the list.
The Instance OU is added below the selected Facility OU.
A security group is a collection of domain users to whom you grant a
set of permissions to perform tasks with the system software.
For each security group, you add a set of domain users who are
granted privileges to the functions controlled by that security group. The
Security Group Members dialog box displays the list of groups that are members
of the security group selected in the Domain Manager main dialog box. You can
add and remove users from the selected group using this dialog box.
Figure 7. Security Group Members Dialog Box
Table 3 Security Group Members Dialog Box Properties
Displays groups that are members of the security group
selected in the Domain Manager main dialog box
Displays the name and user login name of the user.
Use this option to add members to Security Group.
Use this option to remove the selected users from the Users
Use this option to save changes and return to Domain Manager.