You can restrict
associating or adding a duplicate user to multiple instances with the
LimitUserAssociationByInstance registry key. This
registry key is added when User List tool, Agent Explorer, or the ICM Installer
The registry key is
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\<Running Instance
Name>\AW\LimitUserAssociationByInstance and by
default is turned off (set to 0). To turn on this feature, use
manually set this registry key to
LimitUserAssociationByInstance is set to 1, the
feature is turned on. When you use either the User List Tool or Agent Explorer,
the following occurs:
When you try to
create a new user or associate a user who is already a member of different
instance, the following message appears:
associate <username>, user account already exists in
name> domain", where <username> and
name> populates dynamically with the actual values."
When you see
this error message, you must create a new user with a different name.
Example: You are
trying to create or associate a user called JohnSmith and this user already
exists in a different Unified ICM instance than the instance you are in. When
the window displays the error message, you can enter the username as JohnMSmith
to make it unique.
users from acting on users from other customers, you need to prevent access to
the Domain Manager tool, and to any other third party AD tools which can access
users in different Unified ICM instances.