Port Utilization Guide for Cisco Unified Customer Voice Portal Release 9.0(1)
Cisco Unified CVP port utilization
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Cisco Unified CVP port utilization

Cisco Unified CVP port utilization

Port listings are presented in a table format.


Warning


The information this document provides is based on default configuration settings. If you are working in a live network, ensure that you understand the components installed and the associated ports in use.

Port utilization table column definitions

The columns in the Port Utilization tables in this document describe the following:

  • Server or Application Protocol: A value representing the Server or Application and where applicable the open or proprietary application protocol.
  • Server Protocol/Port: An identifier for the TCP or UDP port that the Server or application is listening on, along with the IP address for incoming connection requests when acting as a server.
  • Remote Protocol/Port: The identifier for the TCP or UDP port that the remote service or application is listening on, along with the IP address for incoming connection requests when acting as the server.
  • Remote Device: The remote application or device making a connection to the server or service specified by the protocol; or listening on the remote protocol/port.

    Note


    The source port the local application or service uses to connect to a remote device's destination port is not specified because it is always dynamically assigned by the Operating System. In most cases, this port is assigned randomly above TCP/UDP 1024.

Cisco Unified Customer Voice Portal port utilization details

Table 1 Cisco Unified Customer Voice Portal Port Utilization 

Server or Application Protocol

Server Protocol/Port

Remote Protocol/Port

Remote Device

Notes

Unified CVP

TCP Skinny (SCCP)

2000-2002

   

Sub to phone

Call Server JMX

2098

 

JConsole

JMX access via JConsole into Call Server

CVP Messaging Layer

TCP 23000 - 28000 (First available)

 

CVP Subsystem

CVP Message Bus communications

7960-CUVA Video

UDP 5445

 

7960-CUVA

Cisco 7960-CUVA Video Phone.

CVP SIP Subsystem, SIP Proxy Server, Gateway, Unified CM: SIP (Session Initiation Protocol)

UDP 5060

TCP 5060

 

SIP endpoints

Listen port for incoming SIP requests. Port is configurable.

VXML Server: HTTP

TCP 7000

 

IOS VXML gateways

VXML over HTTP. Calls/sessions answered on port 7000 by HTTP server which relays request to WAS on local system port 9080.

VXML Server: HTTPS

TCP 7443

 

IOS VXML gateways

VXML over HTTPS. Calls/sessions answered on port 7443 by HTTPS server.

VXML Server with Tomcat

TCP 7005

 

Local machine

Port restricted to local access only

VXML Server with Tomcat

TCP 7009

   

AJP/1.3 Connector

VXML Server JMX

TCP 9696

 

JConsole

JMX access via JConsole into VXML Server

VXML Server

TCP 10100

 

Local VXML Server Administration Scripts

Port restricted to local access only

CVP IVR Subsystem: HTTP

TCP 8000

 

Voice Browsers

VXML over HTTP

CVP IVR Subsystem: HTTPS

TCP 8443

 

Voice Browsers

VXML over HTTPS

CVP IVR Subsystem: HTTP

TCP 8005

 

Local machine

Port restricted to local access only

CVP IVR Subsystem: HTTP Admin

TCP 8008

   

WAS and HTTP Server communicate with each other through HTTP Admin on port 8008.

CVP OPSConsole: HTTP

TCP 9000

 

Web Browser

Web based interface for configuring CVP components

CVP OPSConsole: HTTPS

TCP 9443

 

Web Browser

Web based interface for configuring CVP components with SSL

CVP OPSConsole

TCP 9005

 

Local machine

Port restricted to local access only

CVP OPSConsole

TCP 9009

   

AJP/1.3 Connector

CVP OPSConsole

TCP 1529

 

Local machine

Port restricted to local access only

CVP Resource Manager FTP Server

TCP 21

 

Content Services Switch

Only opened by Resource Manager residing on the same machine as the CVP OPSConsole

CVP Resource Manager

TCP 2099

 

CVP OPSConsole

JMX communication from OPSConsole to CVP Resource Manager on remote device

CVP Resource Manager Java Service Wrapper

TCP 32000 - 32999 (first available)

 

JVM instance launched by wrapper

CVP Resource Manager Service Wrapper will no longer accept connections after the first JVM instance is connected.

MRCP V1 (RTSP)

TCP 554

 

VXML gateway

MRCP session between gateway voice browser and MRCP server. This is the signaling path; the media path uses RTP.

Also, Helix streaming audio/ ASR/TTS (MRCP/RTSP)

MCRP V2 (SIP)

TCP 5060

 

VXML gateway

MRCP session between gateway voice browser and MRCP server. This is the signaling path; the media path uses RTP.

RTP/RTCP

UDP 16384-32767

UDP 16384-32767

 

Voice Media

RTP is typically assigned an EVEN number port and the RTCP is typically the next higher port number.

CVP SNMP SubAgent

UDP 5517, 5519, 5521, 5523, 5525, 5527, 5529, 5531, 5533, 5535, 5537, 5539, 5541, 5543, 5545, 5547, 5549, 5551, 5553, 5555

 

CVP SNMP subsystem

CVP SNMP SubAgent services local requests from CVP SNMP subsystem

CVP SNMP subsystem

UDP 5516, 5518, 5520, 5522, 5524, 5526, 5528, 5530, 5532, 5534, 5536, 5538, 5540, 5542, 5544, 5546, 5548, 5550, 5552, 5554

 

CVP SNMP SubAgent

CVP SNMP subsystem services local requests from CVP SNMP SubAgent

CVP ICM Subsystem

TCP 5000

 

IPCC Enterprise VRU CTI (ICM/IVR message interface)

Between CVP ICM Subsystem (Call Server) and IPCC Enterprise/ICM VRU PG. Port is configurable.

Web Server: HTTP

TCP 80

 

Voice Browsers

Voice browsers fetches media and "External VXML" files from media server. Port is configurable

IBM Informix

TCP 1526

 

CVP Reporting Subsystem

Database Connection

IBM Informix Storage Manager

TCP 7939 - 7942 TCP 111

   

IBM Informix Storage Manager Services

IBM WAS Console

TCP 9043, 9060

     

CVP Web Services Manager: HTTP

TCP 8101, 8110, 8111

TCP 10002

 

Unified System CLI, Diagnostic Portal, Custom Agent Desktop

REST Web Services

         

Network Management and Remote Administration

SNMP Master Agent

UDP 161

SNMP Management Application

SNMP Master Agent listens for requests from remote SNMP management application and sends reponses via UDP port 161.

SNMP Master Agent

TCP 7161

Local SNMP subagents

SNMP Master Agent listens for TCP connections from local SNMP subagents.

SNMP–Trap

UDP 162

SNMP Master Agent

SNMP Master Agent sends SNMP traps to SNMP management application.

Syslog

UDP 514

   

Syslog protocol provides a transport to allow a machine to send event notification messages across IP network to event message collectors. Port is configurable.

SSH

TCP 22

   

Port 22 for those who use SSH instead of telnet on AIX.

Telnet

TCP 23

     

RDP (TerminalServices)

TCP 3389

     

pcAnywhere

TCP 5631

UDP 5632

     

VNC

TCP 5900

TCP 5800

     
         

Windows Authentication and Remote Administration Ports

For more information, see: "Service overview and network port requirements for the Windows Server system" (Microsoft Knowledge Base Article Q832017).

RPC

TCP 135

 

NetBIOS Session

TCP 139

   

NetBIOS NameResolution

TCP 137

UDP 137

   

NetBIOS Netlogon/Browsing

UDP 138

 

SMB

TCP 445

UDP 445

 

Microsoft CIFS

DNS

TCP 53

UDP 53

     

NTP

UDP 123