Click Save and Deploy to deploy the changes to the Reporting Server page. Click Save to save the settings in the Operations Server database and configure the Reporting Server later.
Reporting Server Settings
Configure settings that identify the Reporting Server, associate it with
one or more Call Servers, and enable or disable security on the General
Table 1 Reporting Server—General Tab Settings
The IP address of the Reporting Server.
Valid IP address
The hostname of the Reporting Server
No hyphen (-) is permitted in the
Valid DNS name, which can include letters of the
alphabet and numbers 0 through 9.
An optional text description for the Reporting
Up to 1024 characters.
Enable Secure Communication with the Operations
Select to enable secure communications between the
Operations Console and the Reporting Server component. The Reporting
Server is accessed using SSH and files are
transferred using HTTPS.
You must configure secure communications
before you enable this
option. See Chapter 6 in the
Configuration and Administration Guide
for Cisco Unified Customer Voice Portal.
On or Off
Lists the release and build number for this
Associate Call Servers
Select one or more Call Servers to associate with
the Reporting Server. You must select at least one
Call Server. Call data for all SIP and VXML
calls that are handled by this Call Server are stored in
the Reporting Database. Click the right arrow to add
a Call Server to the Selected pane.
Click the left arrow to remove a Call Server from
the Selected pane.
A Call Server can be associated with
only one Reporting Server.
Reporting Properties Settings
Configure Reporting Server settings on the Reporting Properties
From the Device Management menu, select a device to add to the Device Pool.
Example:To add a Call Server to a device pool, select CVP Call
Server from the Device Management menu.
A window that lists known devices of the type you selected appears. For example, if you select Call Server, all the known CVP Call Servers are listed.
Select a device pool from the Device Pool list and click Edit.
Device Pool tab:
In the Available list box, select one or multiple devices and click theAdd arrow. The added devices appear in the Selected list box.
To remove the added devices from the Selected box, select them and click the Remove arrow. The added devices appear in the Selected list box.
Click Save & Deploy.
Save to save the changes in Operations Console and add or remove a device from Device Pool later.
Some edit-device windows have an Apply button instead of Save. Click Apply to copy the configuration to the device.
The Reporting Server publishes statistics on the number of
reporting events that it receives from the Unified CVP VXML Server, the SIP Service,
and the IVR Service. It also publishes the number of times the Reporting
Server writes data to the Reporting Database. You can configure the interval at
which the Reporting Server publishes these statistics, the maximum log file and
directory size, and the details for recording syslog messages on the Reporting
Server Infrastructure tab.