Configuration Guide for Cisco Unified Customer Voice Portal, Release 10.0(1)
Unified Communications Manager Configuration
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Unified Communications Manager Configuration

Unified Communications Manager Configuration

Configure Unified Communications Manager Server

Procedure
    Step 1   From the Operations Console, select Device Management > Unified CM.
    Step 2   Click Add New to add a new Unified CM or click Use As Template to use an existing template to configure the new Unified CM.
    Step 3   Click the following tabs and configure the settings based on your call flow model:
    1. General tab. For more information, see General Settings .
    2. Device Pool tab. For more information about adding, deleting, and editing a device pool, see Add or Remove Device From Device Pool.
    Note   

    Enable Cisco AXL Web Service on the Unified CM for the synchronization to work.

    Step 4   To enable Cisco AXL Web Service on the Unified CM, perform the following steps:
    1. Log on to Unified CM.
    2. Open the Cisco Unified Serviceability dashboard and select Tools > Service Activation.
    3. In the drop down menu, select the Unified CM server that is configured in this Operations Console, and click Go.
    4. In the Database and Admin Services section, check the box next to Cisco AXL Web Service.
    Step 5   Click Save.

    Unified CM Settings

    General Settings

    Table 1  Unified CM Server—General Tab Settings

    Field

    Description

    Default

    Value

    Restart Required

    IP Address

    The IP address of the Unified CM Server.

    None

    Valid IP address

    No

    Hostname

    The name of the Unified CM Server

    None

    Valid DNS names, includes letters in the alphabet, the numbers 0 through 9, and a dash.

    No

    Description

    The description of the Unified CM Server

    None

    Any text

    No

    Device Admin URL

    The Administration URL for the Unified CM Server

    None

    A valid URL.

    The Operations Console validates the URL for syntax errors but does no validation for the existence of the URL.

    No

    Enable Synchronization

     

    Enable synchronization

    Select to enable synchronization for location. If enabled, the Operations Console extracts or synchronizes the Unified CM location information from the Unified CM server.

    Disabled

    When you enable this service, the default value of the Port is 8443.

    Enabled or Disabled

    No

    Username

    User name to access the Unified CM AXL interface.

    None

    Valid Unified CM AXL username.

    No

    Password

    Password to access the Unified CM AXL interface.

    None

    Valid Unified CM AXL password.

    No

    Confirm Password

    Retype the password to verify that you typed the password correctly.

    None

    Text must match the text entered in the Password field

    No

    Port

    The port to which the Unified CM server connects while establishing initial contact.

    8443

    1 through 65,535

    No