Login to Cisco Unified Communications Operating System
To access and login to Cisco Unified Communications Operating
System from Unified CCX, follow this procedure:
Do not use the browser controls (for example, the Back button) while
you are using Cisco Unified Communications Operating System Administration.
Log in to Unified CCX Application Administration web
From the Navigation menu in the upper-right corner of the Unified CCX Application Administration web interface, choose
Cisco Unified OS Administration and click
The Cisco Unified Communications Operating System Administration
Logon web page appears.
You can also access Cisco Unified Communications Operating
System Administration directly by entering the following URL:
Enter your platform user credentials as configured during
installation of Unified CCX.
The platform username and password get established during
installation or created by using the command line interface.
The Cisco Unified Communications Operating System
Administration window appears.
Reset administrator or security password
If you lose the administrator password or security password,
use the following procedure to reset the passwords.
The security password on all nodes in a cluster must match. Change
the security password on all machines, or the cluster nodes cannot
You must reset each server in a cluster after you change its
security password. Failure to reboot the servers (nodes) causes system service
problems and problems with the Cisco Unified Communications Manager
Administration windows on the subscriber servers.
During this procedure, you must remove and then insert a valid CD or
DVD in the disk drive to prove that you have physical access to the system.
Before You Begin
To perform the password reset process, you must be connected
to the system through the system console, that is, you must have a keyboard and
monitor connected to the server. You cannot reset a password when connected to
the system through a secure shell session.
Log in to the system with the following username and password:
Welcome to platform password reset window
Press any key to continue.
If you have a CD or DVD in the disk drive, remove it now.
Press any key to continue.
The system tests to ensure that you have removed the CD or DVD
from the disk drive.
Insert a valid CD or DVD into the disk drive.
For this test, you must use a data CD, not a music CD. The system tests to ensure that you inserted the disk.
After the system verifies that you have inserted the disk, you are
prompted to enter one of the following options to continue:
a to reset the administrator password.
s to reset the security password.
q to quit.
Enter a new password of the type that you chose.
Reenter the new password.
The password must
contain at least 6 characters.
The system checks the new password for strength. If the
password does not pass the strength check, you are prompted to enter a new
After the system
verifies the strength of the new password, the password is reset, and you are
prompted to press any key to exit the password reset utility.