Use the software upgrade options to upgrade the
application software or apply patch files.
Install/Upgrade menu option, you can upgrade
system software from either a local disc or a remote server. The upgraded
software is installed on the inactive partition, and you can then restart the
system and switch partitions, so the system starts running on the newer
For more information, see Cisco Unified Contact Center Express Installation and Upgrade guide available here:
You must perform all software installations and upgrades by using the
software upgrades features that are included in the Cisco Unified
Communications Operating System GUI or command line interface. The system can
upload and process only software that Cisco Systems approved. You cannot
install or use third-party or Windows-based software applications that you may
have been using with a previous version of Unified CCX.