Cisco Unified Contact Center Express installation
This document explains how to install Cisco Unified Contact Center Express (Unified CCX) 9.0(1) on a single-node setup (standalone) or two-node setup (high availability) in a cluster environment. Review all installation instructions carefully before you install Unified CCX 9.0(1).
For information about upgrading from any earlier releases to 8.x, see Upgrading to Cisco Unified Contact Center Express Release 9.0(1) available here:
This guide is intended for Cisco Unified Communications system administrators. You should have the network and telephony knowledge that is required to install and set up the Unified CCX software. You should also be familiar with the Cisco Unified Communications Manager (Unified CM) configuration at your site.
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