Cisco Unified Contact Center Express Operations Guide, Release 10.0(1)
Preface
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Preface

Preface

About This Guide

The Cisco Unified Serviceability Administration Guide provides description and procedures for:
  • Unified CCX Serviceability
  • Real-Time Monitoring Tool
  • Unified CCX Disaster Recovery System
  • Command Line Interface
  • Port Utilization

Audience

This guide assists administrators to maintain and troubleshoot Cisco Unified CCX. This guide requires knowledge of telephony and IP networking technology.

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