Cisco Unified Contact Center Express Operations Guide, Release 10.0(1)
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About This Guide

The Cisco Unified Serviceability Administration Guide provides description and procedures for:
  • Unified CCX Serviceability

  • Real-Time Monitoring Tool

  • Unified CCX Disaster Recovery System

  • Command Line Interface


This guide assists administrators to maintain and troubleshoot Cisco Unified CCX. This guide requires knowledge of telephony and IP networking technology.

Obtaining Documentation and Submitting a Service Request

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