Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5
Preparing to Install Cisco Unified Presence
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Preparing to Install Cisco Unified Presence

Table Of Contents

Preparing to Install Cisco Unified Presence

About Cisco Unified Presence Installation Prerequisites

Required Passwords

Supported Servers

Bridged Upgrade

Software Restrictions

Performing Pre-Installation Tasks

Getting More Information


Preparing to Install Cisco Unified Presence


January 18, 2013

About Cisco Unified Presence Installation Prerequisites

Performing Pre-Installation Tasks

Getting More Information

About Cisco Unified Presence Installation Prerequisites

The following section responds to the most frequently asked questions about a Cisco Unified Presence installation, and contains information that you need to know before you install Cisco Unified Presence in your network. In order for your configuration to run smoothly, use the Readiness Checklist to help you gather all the information you will need in advance of your installation.

Related Topics

"Installation Readiness Checklist and Settings"

Required Passwords

Supported Servers

Bridged Upgrade

Software Restrictions

Required Passwords

During the Cisco Unified Presence installation, you will be required to specify the following user names and passwords:

Password Type
Description
Troubleshooting Tips

Administrator Account

You will need to create an Administrator user ID and password to sign in to the following user interfaces:

Cisco Unified Operating System Administration interface

Disaster Recovery System Administration interface

Command Line Interface (CLI)

The Administrator login must start with an alphabetic character, be at least six characters long, and can contain alphanumeric characters, hyphens, and underscores.

If you lose the Administrator password and cannot access the system, you can recover the Administrator password in Cisco Unified Communications Operating System Administration.

If you need to reset the Administrator password, use the CLI. For the required CLI syntax, see the Installation Readiness Checklist in the appendix to this guide.

Application User Account

You will need to create an Application User user ID and password to sign in to the Cisco Unified Presence Administration interface.

If you need to reset the Application User password, use the CLI. For the required CLI syntax, see the Installation Readiness Checklist in the appendix to this guide.

Security Password

You will need to obtain the security password from Cisco Unified Communications Manager for the Cisco Unified Presence servers that you are installing. The security password that you set for Cisco Unified Presence must be identical to the password used on the Cisco Unified Communications Manager Publisher server.

If you lose the Cisco Unified Communications Manager security password, there is no way to verify what it is on the Cisco Unified Communications Manager server.

You can reset the Cisco Unified Communications Manager security password in the Post-Installation deployment wizard, which displays the first time you sign in to Cisco Unified Presence Administration.

To reset the Cisco Unified Communications Manager security password after your first sign in to Cisco Unified Presence Administration, select System > CUCM Publisher in Cisco Unified Presence Administration.


Supported Servers

Before you install Cisco Unified Presence:

You must check your hardware and ensure that your servers are supported. To determine which servers support Cisco Unified Presence releases, see the Hardware and Software Compatibility Information for Cisco Unified Presence at

http://www.cisco.com/en/US/products/ps6837/products_device_support_tables_list.html

If you are configuring the Cisco Unified Presence multi-node feature in your network, review the multi-node hardware recommendations, and installation and upgrade information, in the Cisco Unified Presence Deployment Guide at

http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.html

Bridged Upgrade

Cisco Unified Presence supports bridged upgrades to customers who wish to migrate from discontinued hardware to supported hardware.

Cisco Unified Presence supports bridged upgrades from any of these discontinued servers:

MCS-7825-H2-IPC1

MCS-7825-H2-IPC2

MCS-7835-H1-IPC1

MCS-7835-I1-IPC1

MCS-7845-H1-IPC1

MCS-7845-I1-IPC1


Note Cisco Unified Presence Release 8.x no longer supports bridged upgrades for the following discontinued servers:

MCS-7825-H1-IPC1

MCS-7825-I1-IPC1

MCS-7825-I2-IPC1

MCS-7825-I2-IPC2


The bridged upgrade allows you to create a DRS backup on the discontinued hardware. You can then restore the DRS backup on supported hardware after you complete a fresh Cisco Unified Presence installation on the supported hardware.

When you attempt an upgrade on the discontinued hardware listed here, Cisco Unified Presence displays a warning on the interface, and on the CLI, and informs you that Cisco Unified Presence only supports the functionality to create a DRS backup on this server.

Related Topics

Disaster Recovery System Administration Guide

Software Restrictions

Cisco Unified Presence can only upload and process software that Cisco Systems approves. You cannot install or use third-party Linux or Windows-based software applications with Cisco Unified Presence. Perform valid software installations and upgrades in Cisco Unified Communications Operating System Administration.

Performing Pre-Installation Tasks

Before You Begin

See the Appendix to this guide. It contains a readiness checklist for gathering information prior to the installation, and information about which data fields you can and cannot change after installation. We recommend that you print out this checklist and enter your own configuration data to refer to during the installation process.

 
Pre-installation Task
Important Notes

Step 1 

Ensure that the Cisco Unified Presence server has network access to the Cisco Unified Communications Manager publisher server.

You can ping Cisco Unified Communications Manager from other servers.

Step 2 

Ensure that you turn on the Cisco AXL Web Service on the associated Cisco Unified Communications Manager server.

Select Tools > Service Activation in Cisco Unified Serviceability.

Step 3 

If you use DNS, ensure that you have configured the host name of the new Cisco Unified Presence server on the DNS server and that the DNS server can resolve the host name of the Cisco Unified Communications Manager publisher server and of other Cisco Unified Presence servers (if any).


Caution We recommend that you use the same DNS servers between Cisco Unified Presence and Cisco Unified Communications Manager. If you use different DNS servers, it is likely to cause abnormal system behavior. If you are using the multi-node feature in Cisco Unified Presence, see the Deployment Guide for DNS configuration options.

Step 4 

After a fresh installation of Cisco Unified Presence, the system will default to Evaluation mode for 90 days. To be able to move Cisco Unified Presence to Production mode (before or after the trial evaluation period ends), you must first obtain the correct server license file for the new installation of Cisco Unified Presence. These licenses covers the Cisco Unified Presence servers and provides service activation for the Presence Engine and Proxy services.

Use the License Generation web tool on Cisco.com to generate a license file with the number of unit licenses that you require.

See the Deployment Guide for Cisco Unified Presence for information about Cisco Unified Presence licensing requirements, and about obtaining a license.

Step 5 

If you perform an upgrade to Cisco Unified Presence Release 8.0, obtain a software version (upgrade) license.

This also applies if you perform a bridged upgrade to Cisco Unified Presence Release 8.0.

See the Deployment Guide for Cisco Unified Presence for information about Cisco Unified Presence licensing requirements, and about obtaining a license.

Related Topics

"Installation Readiness Checklist and Settings."

Bridged Upgrade

Deployment Guide for Cisco Unified Presence

Getting More Information

We strongly recommend that you read this entire document to familiarize yourself with the installation process and prerequisites. See the following Cisco Unified Presence guides for more information.

Online Help for Cisco Unified Presence Administration

Provides step-by-step instructions for configuring, maintaining, and administering Cisco Unified Presence.

Hardware and Software Compatibility Information for Cisco Unified Presence

Indicates compatible hardware servers and software with your current version of Cisco Unified Presence.

Port Usage Information for Cisco Unified Presence

Contains port information for a Cisco Unified Presence release.

Changing the IP Address and Hostname for Cisco Unified Presence

Provides the steps to change the IP address or host name on a Cisco Unified Presence server.

Cisco Unified Operating System Maintenance Guide for Cisco Unified Presence

Provides information about software upgrades, and information about the utilities that are available via the operating system and the command line interface.

Cisco Unified Presence Deployment Guide

Provides an overview of the configuration process for Cisco Unified Presence and Cisco Unified Communications Manager, as well as information about integrating Cisco Unified Presence with Microsoft Live Communications Server, Microsoft Active Directory, and Microsoft Office Communicator. Also contains specific strategies for a multi-node deployment and Cisco recommendations for high availability.

Serviceability Configuration and Maintenance Guide for Cisco Unified Presence

Provides descriptions of Cisco Unified Presence serviceability, as well as step-by-step instructions for configuring alarms, traces, and other reporting.

Disaster Recovery System Administration Guide

Describes how to configure the backup settings, how to back up Cisco Unified Presence data, and how to restore the data.

For Cisco Unified Communications Manager information, refer to the following URL:
http://cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html?q=