User Guide for Cisco IP Phone Messenger
Organizing Your Contacts
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Organizing Your Contacts

Table Of Contents

Organizing Your Contacts

How to Add Contacts to Your Contact List

Adding a Contact by User ID

Adding a Contact by Extension Number

Adding a Contact by Message Sender

Deleting Contacts From Your Contact List

Viewing Your Contact List

Configuring the Contact List Refresh Timer

Displaying the Availability of a Contact


Organizing Your Contacts


June 5, 2009

How to Add Contacts to Your Contact List

Deleting Contacts From Your Contact List

Viewing Your Contact List

Configuring the Contact List Refresh Timer

Displaying the Availability of a Contact

How to Add Contacts to Your Contact List

You can add a contact by user ID or by extension number. You can also add contacts by message sender when coworkers who are not on your contact list send you an instant message. You can only add contacts to your contact list if they have a valid user ID or extension number within your organization.

Your system administrator sets the number of contacts you can have on your list, with a maximum of 100. Contact your system administrator to verify the contact limit on your phone.

Adding a Contact by User ID

Adding a Contact by Extension Number

Adding a Contact by Message Sender

Adding a Contact by User ID

Before You Begin

Obtain the user ID of the contact that you want to add to your contact list.

Restrictions

The user ID and nickname fields accept a maximum of 255 characters.

You can only have one nickname per contact.

Procedure


Step 1 Select > Phone Messenger > Contacts.

Step 2 Press Add.

Step 3 Enter the following information:

a. Enter a valid user ID for the contact (required).

b. Enter a nickname for the contact (optional).

Step 4 Press Submit.


Related Topics

Tips for Entering Text on the Phone, page 1-12

Adding a Contact by Extension Number

Adding a Contact by Message Sender

Viewing Your Contact List

Adding a Contact by Extension Number


NoteThe extension number and nickname fields accept a maximum of 255 characters.

You can only have one nickname per contact.


Before You Begin

Obtain the extension number of the contact that you want to add to your contact list.

Read the topic on tips for entering text on the phone.

Procedure


Step 1 Select > Phone Messenger > Contacts.

Step 2 Press AddbyExt.

Step 3 Enter the following information:

a. Enter the extension number for the contact (required).

b. Enter a nickname for the contact (optional).

Step 4 Press Submit.


Related Topics

Tips for Entering Text on the Phone, page 1-12

Adding a Contact by User ID

Adding a Contact by Message Sender

Viewing Your Contact List

Adding a Contact by Message Sender

Coworkers who are not on your contact list can send you instant messages, and you can add them to your contact list.

Before You Begin

Read the topic on tips for entering text on the phone.

Restrictions

The extension number and nickname fields accept a maximum of 255 characters.

You can only have one nickname per contact.

Procedure


Step 1 Select > Phone Messenger > Messages.

Step 2 Use the Navigation buttons to scroll to and highlight a message.

Step 3 Press Details.

Step 4 Press AddCtct.

Step 5 Enter the following information:

a. Enter the extension number for the contact (required).

b. Enter a nickname for the contact (optional).

Step 6 Press Submit.


Related Topics

Tips for Entering Text on the Phone, page 1-12

Adding a Contact by User ID

Adding a Contact by Extension Number

Viewing Your Contact List

.

Deleting Contacts From Your Contact List

You can delete individual contacts from your contact list from your phone. If you want to delete all your contacts in one step, you must use the User Options web interface. See the User Guide for Cisco Unified Presence.

Procedure


Step 1 Select > Phone Messenger > Contacts.

Step 2 Navigate and select a contact.

Step 3 Press Details.

Step 4 Press Delete to delete the contact.

Step 5 Press OK.


Related Topics

Viewing Your Contact List

User Guide for Cisco Unified Presence

http://www.cisco.com/en/US/products/ps6837/products_user_guide_list.html

Viewing Your Contact List

You can display all contacts on your contact list.

Procedure


Step 1 Select > Phone Messenger > Contacts.

Step 2 Press Filter.

Step 3 Perform one of these actions:

Navigate and select Show all Contacts to display all your contacts.

Navigate and select Show available Contacts to display only those contacts who are currently available.

Step 4 Press Select.

Step 5 Press Exit to return to the Contact list.

Step 6 Press PgDn to display additional contacts, and press PgUp to display previous contacts.


Related Topics

Configuring the Contact List Refresh Timer

Configuring the Contact List Refresh Timer

You can modify how frequently you want the contact list to refresh on your phone.

Procedure


Step 1 Select > Phone Messenger > Settings.

Step 2 Navigate and select Refresh Interval.

Step 3 Press Select.

Step 4 Enter a value (in seconds) from 7-3600 seconds.

Step 5 Press Submit.


Related Topics

Viewing Your Contact List.

Displaying the Availability of a Contact

Using Cisco IP Phone Messenger, you can quickly display the availability of a contact by:

Telephone

Video

Mobile device

Instant Message


Tip When viewing availability, if your contact is available via phone, you can scroll to highlight a contact and press Dial to call the contact rather than send an instant message.


Procedure

You can display how many devices each contact has available, their capability (instant messages, phone, video), and the status for each device.


Step 1 Select > Phone Messenger > Contacts.

The availability status is calculated by the server and displays with these caveats:

displays when at least one device is available.

displays if the phone is available, but Cisco IP Phone Messenger is not.

Step 2 To view the availability per device, navigate and select a contact.

Step 3 Press Details.