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Installing Cisco Unified Presence Release 6.0(1)

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Installing Cisco Unified Presence Release 6.0(1)

Table Of Contents

Installing Cisco Unified Presence Release 6.0(1)

Contents

Introduction

Related Documentation

Important Considerations

Frequently Asked Questions About the Cisco Unified Presence Installation

How long does it take to perform the Cisco Unified Presence installation?

What Passwords do I Need to Specify?

May I install other software besides Cisco Unified Presence on the server?

Which servers does Cisco support for this installation?

Browser Requirements

Configuring the Hardware

Installation Overview

Performing Pre-Installation Tasks

Gathering Information for an Installation

Selecting an Installation Option

Installing Cisco Unified Presence

Performing Post-Installation Tasks

Obtaining Documentation, Obtaining Support, and Security Guidelines


Installing Cisco Unified Presence Release 6.0(1)


This document contains information about installing Cisco Unified Presence on one server or several servers in a cluster environment.

Contents

This document contains the following topics:

Introduction

Related Documentation

Important Considerations

Frequently Asked Questions About the Cisco Unified Presence Installation

Browser Requirements

Configuring the Hardware

Installation Overview

Performing Pre-Installation Tasks

Gathering Information for an Installation

Selecting an Installation Option

Installing Cisco Unified Presence

Performing Post-Installation Tasks

Obtaining Documentation, Obtaining Support, and Security Guidelines

Introduction

For Cisco Unified Presence 6.0, the installation process allows you to either perform a basic installation or to upgrade to a newer service release during the installation.

For a more detailed description of the different installation types, see Table 1.

Table 1 Installation Options 

Installation Types
Description

Basic Install

This option represents the basic Cisco Unified Presence installation, which installs the software from the installation disc and does not use any imported data.

Apply Additional Release

This option allows you to upgrade the software version that the installation disc contains with the latest service release.


Related Documentation

Cisco strongly recommends that you review the following documents before you perform the Cisco Unified Presence installation:

Cisco Unified Presence Administration Guide

The Cisco Unified Presence Administration Guide provides step-by-step instructions for configuring, maintaining, and administering the Cisco Unified Presence.

Cisco Unified Presence Deployment Guide

This document provides an overview of the configuration process for Cisco Unified Presence and Cisco Unified Communications Manager, as well as information about integrating Cisco Unified Presence with Microsoft Live Communications Server, Microsoft Active Directory, and Microsoft Office Communicator.

Cisco Unified Serviceability Administration Guide for Cisco Unified Presence

This document provides descriptions of Cisco Unified Presence serviceability, as well as step-by-step instructions for configuring alarms, traces, and other reporting.

Disaster Recovery System Administration Guide

This document describes how to configure the backup settings, back up Cisco Unified Presence data, and restore the data.

Cisco Unified Communications Operating System Administration Guide for Cisco Unified Presence

This document provides information about how to access and use the utilities that are available through the operating system GUI and the command line interface.

Important Considerations

Before you proceed with the Cisco Unified Presence installation, consider the following requirements and recommendations:

Ensure that the associated Cisco Unified Communications Manager server is running software Release 5.1(1) or later.

For LCS integration, ensure that the associated Microsoft LCS Server is running LCS 5.

Be aware that when you install Cisco Unified Presence on an existing server, the hard drive gets formatted, and all existing data on the drive gets overwritten.

Install the Cisco Unified Presence software on the first node, or publisher, server first and then on the second node. You must configure the second node on the first node before you can install the second node.

Make sure that the second node can connect to the first node server and to the Cisco Unified Communications Manager first node during the installation.

Enter the same security password on all servers in the cluster.

Install the Cisco Unified Presence software during off-peak hours or a maintenance window to avoid impact from call-processing interruptions.

You must have access to a Secure File Transfer Protocol (SFTP) server to back up Cisco Unified Presence over a network.

Carefully read the instructions that follow before you proceed with the installation


Note For Cisco Unified Personal Communicator requirements, refer to the Release Notes for Cisco Unified Personal Communicator at the following URL:

http://www.cisco.com/en/US/products/ps6844/tsd_products_support_series_home.html


Frequently Asked Questions About the Cisco Unified Presence Installation

The following section contains information about commonly asked questions and responses. Review this section carefully before you complete the Cisco Unified Presence installation.

How long does it take to perform the Cisco Unified Presence installation?

The entire installation process, excluding pre- and post-installation tasks, takes 45 to 120 minutes per server, depending on your server type.

What Passwords do I Need to Specify?

During the Cisco Unified Presence installation, you must specify the following user names and passwords:

Administrator account

You use the Administrator username and password to log in to the following areas:

Operating System Administration

Disaster Recovery System

Command Line Interface

The Administrator login must start with an alphabetic character, be at least six characters long, and can contain alphanumeric characters, hyphens, and underscores. You can change the Administrator password or add a new Administrator account by using the command line interface. For more information, see the Cisco Unified Communications Operating System Administration Guide.

Application User username and password

You use the Application User username and password to log in to the Cisco Unified Presence Administration GUI.

AXL API user name and password

You use the AXL API user name and password to allow the proprietary SyncAgent mechanism on the Cisco Unified Presence first node to access database information on the Cisco Unified Communications Manager first node.

You must enter the username and password for the application user that has the Standard AXL API Access role assigned to it on the associated Cisco Unified Communications Manager first node. By default, the Standard AXL API Access role gets assigned to the Application User user ID.

May I install other software besides Cisco Unified Presence on the server?

For Cisco Unified Presence 6.0, you must do all software installations and upgrades by using the Software Upgrades menu options in Cisco Unified Communications Operating System Administration. The system can upload and process only software that Cisco Systems approved. You cannot install or use third-party or Windows-based software applications with Cisco Unified Presence 6.0.

Which servers does Cisco support for this installation?

To find which servers support Cisco Unified Presence releases, refer to the Hardware Compatibility Matrix for Cisco Unified Presence at

http://www.cisco.com/en/US/products/ps6837/products_device_support_tables_list.html

Browser Requirements

You can access Cisco Unified Presence Administration, Cisco Unified Presence Serviceability, and Cisco IPT Administration by using the following browsers:

Microsoft Internet Explorer version 6.0 or later

Netscape Navigator version 7.2 or later


Note Cisco does not support or test other browsers, such as Mozilla Firefox.


Configuring the Hardware

As a part of software installation, the system installer configures the system BIOS and RAID settings for the new operating system and Cisco Unified Presence application. See Table 2 for the BIOS settings and Table 3 for the RAID settings that are set up during installation.

Table 2 BIOS Configuration Settings for HP and IBM Servers

HP Servers
IBM Servers

OS Selection: Linux (not applicable on newer models)

OS Selection: Not applicable

Boot order: CD, C:, Floppy

Boot order: CD, C:, Floppy

Post F1 prompt: Delayed

Post F1 prompt: Delayed

Hyperthreading: Enabled

Hyperthreading: Enabled


Table 3 RAID Settings

Cisco MCS 7825 (HP and IBM)
Cisco MCS 7835 (HP and IBM)
Cisco MCS 7845 (HP and IBM)

RAID not applicable

Logical drives: 1

Logical drives: 2

RAID not applicable

Note For the Cisco 7825H1 and the Cisco 7825I1, SATA RAID is enabled, and the RAID type is 1(1+0), with one logical drive.

RAID type: 1(1+0)

RAID type: 1(1+0)



Note If the hardware configuration process fails during installation, you can use boot-time utilities that are found on both the IBM and HP servers to manually configure the RAID and BIOS settings, as shown in Table 2 and Table 3.


Installation Overview

The following sections contain the procedures for installing the first and second nodes. Review these sections carefully before you perform the installation:

Performing Pre-Installation Tasks

Gathering Information for an Installation

Installing Cisco Unified Presence

Performing Post-Installation Tasks

Performing Pre-Installation Tasks

Perform the following tasks before you begin the installation:

 
Pre-installation Task
Important Notes

Step 1 

Before the installation, obtain the necessary information for configuring Cisco Unified Presence on the first and second nodes (if applicable).

See Gathering Information for an Installation.

Step 2 

Before installing Cisco Unified Presence, ensure that you have added the Cisco Unified Presence node as an application server on the Cisco Unified Communications Manager first node.

From the Cisco Unified Communications Manager Administration window, navigate to System > Application Server.

For more information, see the Cisco Unified Communications Manager Administration Guide.

Step 3 

Before installing Cisco United Presence, ensure that the you activate the Cisco AXL Web Service on the associated Cisco Unified Communications Manager server.

From Cisco Unified Communications Manager Serviceability window, navigate to Tools > Service Activation.

For more information, see the Cisco Unified Communications Manager Serviceability Administration Guide.

Step 4 

Before installing Cisco Unified Presence, ensure that the server has network access to the Cisco Unified Communications Manager first node.

 

Step 5 

Before installing the Cisco Unified Presence second node, ensure that you have added the Cisco Unified Presence second node as an application server on the Cisco Unified Communications Manager first node and that you have also added the second node as a server on the Cisco Unified Presence first node.

From the Cisco Unified Communications Manager Administration window, navigate to System > Application Server.

From the Cisco Unified Presence Administration window, navigate to System > Server.

For more information, see the Cisco Unified Communications Manager Administration Guide and the Cisco Unified Presence Administration Guide.

Step 6 

If you use DNS, ensure that you have configured the host name of the new server on the DNS server and that the DNS server can resolve the host name of the Cisco Unified Communications Manager first node and of the other Cisco Unified Presence node (if any).

 

Gathering Information for an Installation

Use Table 5 to record the information about your Cisco Unified Presence server. Gather this information for each server that you are installing in the cluster. You should make copies of this table and record your entries for each server in a separate table.

See Table 5 for definitions of these fields.


Note Because some fields are optional, they may not be relevant to your configuration. For example, you may choose not to set up an SMTP host.



Caution You cannot change some of the fields after installation without reinstalling the software, so be sure to enter the values that you want.

The last column in the table shows whether a field can be changed after installation, and if so, whether you can change it through operating system administration or through the Command Line Interface (CLI).

Table 4 Configuration Data 

Configuration Data
Your Entry
Can Entry Be Changed After Installation

Administrator Login

 

No

Administrator Password

 

Yes

CLI: set password admin

Application User Username

 

No

Application User Password

 

No

AXL User ID

Enter the user name for the application user with AXL API access on the Cisco Unified Communications Manager first node.

 

Yes

GUI: Cisco Unified Presence > Security > AXL Configuration

AXL User Password

Enter the password for the application user with AXL API access on the Cisco Unified Communications Manager first node.

 

Yes

GUI: Cisco Unified Presence > Security > AXL Configuration

Cisco Unified Communications Manager Publisher Host Name

 

No

Cisco Unified Communications Manager Publisher IP Address

 

No

Cisco Unified Communications Manager Publisher Security Password

Note You must enter the security password that is configured on the Cisco Unified Communications Manager first node.

 

No

Country

 

Yes

CLI: set web-security

DHCP

 

Yes

CLI: set network dhcp

DNS Primary

 

Yes

CLI: set network dns

DNS Secondary

 

Yes

CLI: set network dns

Domain

 

Yes

CLI: Set Network Domain

Domain Name Service DNS Enable

 

No

First Cisco Unified Presence Node Host Name

Note You require this parameter only for the second node.

 

No

First Cisco Unified Presence Node IP Address

Note You require this parameter only for the second node.

 

No

Gateway Address

 

Yes.

Use Cisco Unified Communications Operating System Administration:
Settings > IP

or

CLI: set network gateway

     

Host Name

 

No

IP Address

 

Yes

Use Cisco Unified Communications Operating System Administration:
Settings > IP

or

CLI: set network IP

IP Mask

 

Yes.

Use Cisco Unified Communications Operating System Administration:
Settings > IP

or

CLI: set IP

Location

 

Yes

CLI: set web-security

Master Administrator ID

 

No

Organization

 

Yes

CLI: set web-security

Security Password

 

Yes

CLI: set password security

SMTP Location

 

Yes

CLI: set smtp

State

 

Yes

CLI: set web-security

Time Zone

 

Yes

CLI: Set Timezone

Unit

 

Yes

CLI: set web-security


Table 5 Field Definitions 

Field
Description
Usage

Administrator Login

This field specifies the name that you want to assign to this account.

Ensure the name is unique; it can contain lowercase, alphanumeric characters, hyphens, and underscores. It must start with a lowercase, alphanumeric character.

For this mandatory field, you should record it for use when logging in to the CLI on the platform or into the Cisco IPT Platform Administration.

Note You cannot change this field after installation.

Administrator Password

This field specifies the password for the Administrator account.

Use this password to log in to Cisco IPT Platform Administration, Disaster Recovery System, and the CLI.

Application User Username and Password

This field specifies the username and password for Cisco Unified Presence administration.

Use this username and password to log in to the Cisco Unified Presence administration GUI.

DHCP

Dynamic Host Configuration Protocol

Choose Yes if you want to use DHCP to automatically configure the network settings on your server.

If you choose No, you must enter a hostname, IP Address, IP Mask, Gateway, and DNS configuration.

DNS Enabled

A Domain Name System (DNS) server represents a device that resolves a hostname into an IP address or an IP address into a hostname.

The DNS fields only display when you are not using DHCP.

If you do not have a DNS server, enter No. When DNS is not enabled, you should only enter IP addresses (not hostnames) for all network devices in your Cisco IP Telephony network.

If you have a DNS server, Cisco recommends entering Yes to enable DNS. Disabling DNS limits the systems ability to resolve some domain names.

DNS Primary

Cisco Unified Presence contacts this DNS server first when attempting to resolve host names.

Enter the IP address of the DNS server that you want to specify as the primary DNS server. Enter the IP address in dotted decimal format as ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).

Consider this field mandatory if DNS is set to yes.

DNS Secondary

When a primary DNS server fails, Cisco Unified Presence will attempt to connect to the secondary DNS server.

In this optional field, enter the IP address of the secondary DNS. Enter the IP address in dotted decimal format as ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).

Domain

This field represents the name of the domain in which this machine is located.

Consider this field mandatory if DNS is set to yes.

Gateway Address

A gateway represents a network point that acts as an entrance to another network. Outbound packets get sent to the gateway that will forward them to their final destination.

Enter the IP address of the gateway in the format ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0)

If you do not have a gateway, you must still fill in this field by setting it to 255.255.255.255. Not having a gateway may limit you to being able to communicate with devices only on your subnet.

Host Name

A host name represents an alias that is assigned to an IP address to identify it.

Enter a host name that is unique to your network.

The host name can comprise up to 64 characters and can contain alphanumeric characters and hyphens.

If DHCP is set to no, consider this field mandatory.

IP Address

This field specifies the IP address of this machine. It will uniquely identify the server on this network. No other machine in this network should be using this IP address.

Enter the IP address in the form ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).

If DHCP is set to no, consider this field mandatory.

IP Mask

This field specifies the IP subnet mask of this machine. The subnet mask together with the IP address defines the network address and the host address.

Enter the IP mask in the form ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).

A valid mask should have contiguous '1' bits on left side and contiguous '0' bits on the right.

For example, a valid mask follows: 255.255.240.0 (11111111.11111111.11110000.00000000)

An invalid mask follows: 255.255.240.240 (11111111.11111111.11110000.11110000)

SMTP Location

This field specifies the name of the SMTP host that is used for outbound e-mail.

Enter the hostname or dotted IP address for the SMTP server. For a host, it can contain alphanumeric characters, hyphens, or periods. For a host name, it must start with an alphanumeric character.

You must fill in this field if you plan to use electronic notification. If not, you can leave it blank.

Time zone

This field reflects the local time zone and offset from Greenwich Mean Time (GMT)

Choose Yes if you want to change the time zone.

Choose the time zone that most closely matches the location of your machine.


Selecting an Installation Option

After the software installation starts, you will get asked to select one of the options that Table 6 lists.

Table 6 Installation Options 

Installation Options
Description

Basic Install

This option represents the basic installation and does not use any imported data.

Apply Additional Release

This option allows you to upgrade the preinstall software with the latest service release prior to configuring your system.

Note Ensure that you have the software image available on DVD or on a remote server prior to choosing this option.


Installing Cisco Unified Presence

Use this procedure to begin installing the Cisco Unified Presence application.


Step 1 Insert the installation DVD into the tray and restart the server, so it boots from the DVD. After the server completes its boot sequence, the DVD Found window displays.

Step 2 To perform a media check, choose Yes.

The Media Check window displays.

When the media check completes, the Media Check Result window displays.

Step 3 If the Media Check Result displays PASS, choose OK to continue the installation.

If the media fails the Media Check, either download another copy from Cisco.com or obtain another disc directly from Cisco Systems.

After you choose OK, the system installer performs various hardware checks to ensure your system is correctly configured for Cisco Unified Presence, including the following checks:

First the installation process checks for the correct drivers, and you may see the following warning:

Drivers not found, do you want to install manually?

To continue the installation, choose Yes.

The installation next checks to see whether you have a supported hardware platform. If your server does not meet the exact hardware requirements, the installation process fails with a critical error. If you think this is not correct, capture the error and report it Cisco support.

The installation process then verifies RAID configuration and BIOS settings. If the installation process makes any changes to your hardware configuration settings, you will get prompted to restart your system.

After the hardware checks complete, the Product Deployment Selection window displays.

Step 4 To install Cisco Unified Presence, click OK.

The Overwrite Hard Drive window displays.

Step 5 The Overwrite Hard Drive window indicates the software version, if any, on your hard drive and the version on the DVD. To continue with the installation, choose Yes, or choose No to cancel.


Caution If you choose Yes on the Overwrite Hard Drive window, all existing data on your hard drive gets overwritten and destroyed.

The Platform Installation Wizard window displays.

Step 6 To continue the installation, choose Proceed.

The CUPS Node Configuration window displays.

Step 7 To continue with the installation, choose OK on the CUPS Node Configuration window.


Note Before proceeding with the installation, be sure that you have configured the Cisco Unified Presence on the Cisco Unified Communications Manager first node and that you have network access to the Cisco Unified Communications Manager server. See Performing Pre-Installation Tasks for more information.


The Apply Additional Release window displays.

Step 8 If you want to upgrade to a later release of the software during the installation process, choose Yes and continue with the "Apply Additional Release" section.

Step 9 If you want to install the software on the DVD without upgrading, choose No.

The Basic Install Window displays.

Step 10 Choose Continue and skip to the "Basic Installation" section.

Apply Additional Release

If you chose Apply Additional Release, the installation wizard installs the software version on the DVD first and then restarts the system. You then get prompted to enter certain network configuration parameter values and the location of the upgrade file.

The Install Upgrade Retrieval Mechanism Configuration window displays.

Step 11 Choose the upgrade retrieval mechanism that you want to use to retrieve the upgrade file:

SFTP—Retrieves the upgrade file from a remote server by using the Secure File Transfer Protocol (SFTP). Skip to the "Upgrade from a Remote Server" section.

FTP—Retrieves the upgrade file from a remote server by using File Transfer Protocol (FTP). Skip to the "Upgrade from a Remote Server" section.

LOCAL—Retrieves the upgrade file from a local CD or DVD. Continue with the "Upgrade from a Local Disc" section.

Upgrade from a Local Disc

Before you can upgrade from a local drive, you must download the appropriate patch file from Cisco.com and copy the file to a CD or DVD. Because of the size of the patch files, you will need to copy it to a DVD in most cases.

The patch-file name has the following format:

cisco-ipt-k9-patchX.X.X.X-X.tar.gz

Where X.X.X.X-X represents the release and build number


Note Do not untar or unzip the patch file before you install it because the system will not recognize it as a valid file.


Step 12 When the Local Patch Configuration window displays, enter the patch directory and patch name, if required, and choose OK.


Note You only need to enter the patch directory when the patch is not stored in the root directory of the CD or DVD.


The Install Upgrade Patch Selection Validation window displays.

Step 13 The window displays the patch file that is available on the CD or DVD. To update the system with this patch, choose Continue.

The CUPS Node Configuration window displays. Continue with the "Basic Installation" section.

Upgrade from a Remote Server

If you chose to upgrade through an FTP or SFTP connection to a remote server, you must first configure the network settings.

The Auto Negotiation Configuration window displays.

Step 14 The installation process allows you to automatically set the speed and duplex settings of the Ethernet

network interface card (NIC) by using automatic negotiation.

To enable automatic negotiation, choose Yes. The DHCP Configuration window displays.


Note To use this option, your hub or Ethernet switch must support automatic negotiation.


To disable automatic negotiation, choose No.

The NIC Speed and Duplex Configuration window displays.

Step 15 If you chose to disable automatic negotiation, manually choose the appropriate NIC Speed and Duplex settings now and choose OK to continue.

The DHCP Configuration window displays.

Step 16 For network configuration, you can choose either to set up static network IP addresses for the node and gateway or to use Dynamic Host Configuration Protocol (DHCP).

If you have a DHCP server that is configured in your network and want to use DHCP, choose Yes. The system restarts and checks for network connectivity. Skip to the "Retrieving the Remote Patch" section.

If you want to configure static IP addresses for the node, choose No.

The Static Network Configuration window displays.

Step 17 If you chose not to use DHCP, enter your static network configuration values and choose OK. See Table 5 for field descriptions.

The DNS Client Configuration window displays.

Step 18 To enable DNS, choose Yes, enter your DNS client information, and choose OK. See Table 5 for field descriptions.

After the system configures the network and checks for connectivity, the Remote Patch Configuration window displays.

Retrieving the Remote Patch

Step 19 Enter the location and login information for the remote file server. After restarting the network, the system connects to the remote server and retrieves a list of available upgrade patches.

The Install Upgrade Patch Selection window displays.

Step 20 Choose the upgrade patch that you want to install. The system downloads, unpacks, and installs the patch and then restarts the system.

The CUPS Node Configuration window displays. Basic Installation

To continue with the installation, choose Yes on the CUPS Node Configuration window. Continue with the "Basic Installation" section.

Basic Installation

Step 21 On the Basic Install window, choose Continue.

The Timezone Configuration window displays.


Tip Before proceeding with the installation, be sure that you have configured Cisco Unified Presence on Cisco Unified Communications Manager first node and that you have network access to the Cisco Unified Communications Manager server.


Step 22 Using the up and down arrow keys, choose the appropriate time zone for the server and then choose OK.

The Auto Negotiation Configuration window displays.

Step 23 The installation process allows you to automatically set the speed and duplex settings of the Ethernet

network interface card (NIC) by using automatic negotiation.

To enable automatic negotiation, choose Yes. The DHCP Configuration window displays.


Note To use this option, your hub or Ethernet switch must support automatic negotiation.


To disable automatic negotiation, choose No.

The NIC Speed and Duplex Configuration window displays.

Step 24 If you chose to disable automatic negotiation, manually choose the appropriate NIC Speed and Duplex settings now and choose OK to continue.

The DHCP Configuration window displays.

Step 25 If you want to use DHCP, choose Yes and skip to "Configure the Administrator Login" section.

If you want to set up a static IP address for the server, choose No.

The Static Network Configuration window displays.

Configure Static Network Values and DNS

Step 26 Enter your static network configuration values and choose OK. See Table 5 for field descriptions.

The DNS Client Configuration window displays.

Step 27 Choose Yes, enter your DNS client information, and choose OK. See Table 5 for field descriptions.

The Administrator Login Configuration window displays.

Configure the Administrator Login

Step 28 Enter your administrator login and password from Table 4.

The Unified CM Publisher Connectivity window displays.

Step 29 Enter the Cisco Unified Communications Manager publisher hostname, IP address, and security password from Table 4 and choose OK to continue.

After connectivity and version validation, the First CUPS Node Configuration window displays.

Step 30 Choose whether you are installing the first Cisco Unified Presence node in the cluster

If you are installing the first Cisco Unified Presence node, choose Yes.

The Application User Configuration window displays. Continue with the "Configuring the First Node" section.

If you are installing the second Cisco Unified Presence node, choose No.

The CUPS Node Configuration window displays. Continue with the "Configuring the Second Node" section.

Configuring the First Node

Step 31 Enter the Application User Username and Application User Password from Table 4 and choose OK.

The AXL API Access Configuration window displays.

Step 32 Enter the AXL User ID and password from Table 4.

The Certificate Information window displays.

Step 33 Enter your certificate information from Table 4 and choose OK.

The SMTP Host Configuration window displays.

Step 34 If you want to configure an SMTP host, choose Yes and enter the SMTP location.


Note You must configure an SMTP server to use certain operating system features. However, you can also configure an SMTP server later by using the Cisco Unified Communications Operating System GUI or the command line interface.


The Platform Configuration Confirmation window displays.

Step 35 To start installing the software, choose OK or, if you want to change the configuration, choose Back.

Step 36 When the installation process completes, you get prompted to log in with the Administrator account and password.

Step 37 Complete the post-upgrade tasks that are listed in the "Performing Post-Installation Tasks" section.

Configuring the Second Node

Step 38 When the CUPS Node Configuration displays, choose OK to continue.


Caution Before proceeding with the installation, be sure that you have configured the second Cisco Unified Presence node on both the Cisco Unified Presence first node and on the associated Cisco Unified Communications Manager first node. The new node must also have network access to both the first Cisco Unified Presence node and the Cisco Unified Communications Manager first node.

The First CUPS Node Access Configuration window displays.

Step 39 Enter the host name and IP address for the first Cisco Unified Presence node.

The Certificate Information window displays.

Step 40 Enter your certificate information from Table 5 and choose OK.

The SMTP Host Configuration window displays.

Step 41 If you want to configure an SMTP host, choose Yes and enter the SMTP location.


Note You must configure an SMTP server to use certain operating system features. However, you can also configure an SMTP server later by using the Cisco Unified Communications Operating System GUI or the command line interface.


The Platform Configuration Confirmation window displays.

Step 42 To start installing the software, choose OK or, if you want to change the configuration, choose Back.

Step 43 When the installation process completes, you get prompted to log in with the Administrator account and password.

Step 44 Restart the Proxy Service.

Step 45 Complete the post-upgrade tasks that are listed in the "Performing Post-Installation Tasks" section.


Performing Post-Installation Tasks

After installing Cisco Unified Presence, you must set some configuration parameters and perform other post-installation tasks before you can begin using it. Perform these tasks for the first server that you install before you install the second Cisco Unified Presence node.

For post-installation tasks that you must complete after the installation, see Table 7.

Table 7 Post-Installation Tasks 

Post-Installation Tasks
Important Notes

Upload the Cisco Unified Presence license file.

From the Cisco Unified Presence Administration window, navigate to System > Licensing > License File Upload.

For more information, see the Cisco Unified Presence Administration Guide.

Before installing a second Cisco Unified Presence node, ensure that you have added the Cisco Unified Presence node as an application server on the Cisco Unified Communications Manager first node.

From the Cisco Unified Communications Manager Administration window, navigate to System > Application Server.

For more information, see the Cisco Unified Communications Manager Administration Guide.

Before installing a second Cisco Unified Presence node, ensure that you have added the Cisco Unified Presence node as a server on the first Cisco Unified Presence node.

From the Cisco Unified Presence Administration window, navigate to System > Server.

For more information, see the Cisco Unified Presence Administration Guide.

Activate the required Cisco Unified Presence services, including

Cisco Enterprise SIP Proxy

Cisco Enterprise Presence Engine

From the Cisco Unified Presence Serviceability window, navigate to Tools > Service Activation.

For more information, see the Cisco Unified Presence Administration Guide and the Cisco Unified Presence Serviceability Administration Guide.

Configure the Cisco Unified Communications Manager Presence Gateways.

From the Cisco Unified Presence Administration window, navigate to Cisco Unified Presence > Presence Engine > Communications Manager Presence Gateways.

For more information, see the Cisco Unified Presence Administration Guide.

If you have Cisco Unified Communications Manager 6.0 on the associated Cisco Unified Communications Manager publisher server, then you must configure a SIP PUBLISH trunk on Cisco Unified Communications Manager and enable SIP PUBLISH on Cisco Unified Presence.

To configure a SIP PUBLISH trunk on Cisco Unified Communications Manager, see the SIP Trunk Configuration Checklist in the Understanding Session Initiation Protocol chapter of the Cisco Unified Communications Manager System Guide.

To enable SIP PUBLISH on Cisco Unified Presence, navigate to Cisco Unified Presence > Settings. For more information, see the Cisco Unified Presence Settings chapter in the Cisco Unified Presence Administration Guide.

Configure the backup settings.

Remember to back up your Cisco Unified Presence data daily.

For more information, see the Disaster Recovery System Administration Guide.


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.