Cisco Unified Serviceability Administration Guide for Cisco Unified Presence, Release 6.0(1)
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Index

Table Of Contents

A - C - D - E - F - H - I - L - M - N - O - P - Q - R - S - T - U - Z

Index

A

accessibility features 1-6

Alarm configuration, described 3-1

Alarm definitions

catalog descriptions 4-2

creating user-defined 4-1

described 4-1

searching and viewing

procedure 4-1

searching for 4-1

viewing 4-1

Alarms

configuring, procedure 3-1

destinations 3-2

destination settings 3-2

event levels 3-3

event level settings 3-3

Event Viewer 3-2

SDI trace library 3-2

SDL trace library 3-2

Syslog 3-2

updating, procedure 3-1

alert central, accessing 8-1

alert notification

configuring parameters for counter (table) 9-5

e-mail for counter 9-4

message 9-4

schedule 9-4

thresholds 9-4

alert notification, configuring 8-6

alerts

accessing alert central 8-1

configuring actions 8-6

configuring e-mail for 8-6

setting properties 8-3

suspending 8-5

C

category

adding 7-14

deleting 7-15

renaming 7-14

Cisco Unified CallManager, service 5-1

CLI

starting services 2-3

stopping services 2-3

community string 15-1

configuration profile

adding 7-6

deleting 7-7

restoring 7-6

using default 7-5

Control Center

starting services 2-2

stopping services 2-2

viewing status 2-2

conventions xi

counters

alert notification parameters (table) 9-5

configuring alert notification for 9-4

data sample, configuring 9-9

data sample parameters (table) 9-9

viewing data 9-10

zooming 9-7

CTI

finding CTI devices 7-10

D

data sample

configuring parameters (table) 9-9

debug trace levels

defined 5-4

document

audience x

conventions xi

organization x

purpose ix

documentation

related xi

E

e-mail configuration

alerts 8-6

error codes 1-5

event levels for alarms 3-3

F

feature services

activating 2-1

deactivating 2-1

starting 2-2

stopping 2-2

viewing status 2-2

H

HTTPS

overview (IE) 1-3

saving certificate to trusted folder (IE) 1-3

saving certificate to trusted folder (Netscape) 1-4

I

informs

V1/V2 15-3

V3 16-3

L

Log Partition Monitoring

configuring 12-1, 13-1

M

MIB2

configuring system group 17-1

monitoring

CTI devices 7-10

gateways 7-10

H.323 devices 7-10

hunt list 7-10

media resources 7-10

phones 7-10

predefined objects 7-7

services 7-7

SIP trunk 7-10

voice-mail devices 7-10

N

network services

starting 2-2

stopping 2-2

viewing status 2-2

notification destination

V1/V2 15-3

V3 16-3

NT Event Viewer 3-2

O

organization x

overview

accessing error codes 1-5

accessing interface 1-2

accessing online help 1-5

icons in interface (table) 1-5

serviceability 1-1

verifying version 1-5

P

performance counter

adding a counter instance 9-4

removing 9-3

performance counters

displaying in chart format 9-1

displaying in table format 9-1

performance monitoring

configuring alert notification for counters 9-4

viewing counter data 9-10

plugins

accessing 12-1

downloading 12-1

polling rate 7-13

predefined objects

monitoring 7-7

Q

Q931 Translator, using 10-17

R

Real-Time Monitoring Tool

alert notification

configuring for a counter 9-4

alerts

accessing alert central 8-1

configuring alert actions 8-6

configuring e-mail for 8-6

setting properties 8-3

suspending 8-5

category

adding 7-14

deleting 7-15

renaming 7-14

collecting a crash dump 10-12

collecting traces 10-3

collecting traces using the query wizard 10-5

collecting traces using the schedule collection option 10-9

configuration profile

adding 7-6

deleting 7-7

restoring 7-6

using default 7-5

counters

data sample 9-9

displaying property description 9-8

viewing data 9-10

zooming 9-7

data samples 9-9

deleting scheduled collections 10-12

displaying trace and log central options 10-2

e-mail notification, configuring 7-5

finding

devices 7-10

installing 7-1

loading 7-3

monitoring

call processing 7-7

CTIManager 7-7

devices 7-7

predefined objects 7-7

server 7-7

services 7-7

summary 7-7

monitoring predefined objects 7-7

monitoring summary 7-7

polling rate, configuring 7-13

related topics for trace collection 10-22

SysLog Viewer 11-1

uninstalling 7-3

updating trace configuration settings 10-22

upgrading 7-2

using 7-3

using the real time trace option 10-19

using the real time trace option, monitor user event 10-20

using the real time trace option, view real time data 10-19

viewing

device properties 7-13

phone information 7-12

viewing trace collection status 10-12

viewing trace files using the local browse option 10-14

viewing trace files using the remote browse option 10-15

zooming a counter 9-7

related documentation xi

S

security

HTTPS for IE 1-3

HTTPS for Netscape 1-4

server authentication certificates

importing using the trace collection option 10-2

serviceability

accessing 1-2

accessing error codes 1-5

icons (table) 1-5

introduction 1-1

overview 1-1

verifying version 1-5

Serviceability Reports Archive

configuration 14-5

service activation

activating 2-1

deactivating 2-1

services

activating 2-1

deactivating 2-1

monitoring 7-7

starting 2-2

stopping 2-2

viewing status 2-2

Simple Network Management Protocol

configuring community string 15-1

configuring MIB2 system group 17-1

configuring user (V3) 16-1

informs (V1/V2) 15-3

notification destination (V1/V2) 15-3

notification destination (V3) 16-3

traps (V1/2) 15-3

SNMP

configuring community string 15-1

configuring MIB2 system group 17-1

configuring user (V3) 16-1

informs (V1/V2) 15-3

notification destination (V1/V2) 15-3

notification destination (V3) 16-3

traps (V1/V2) 15-3

SysLog Viewer 11-1

T

Trace

collection

collecting crash dump option 10-12

collecting files option 10-3

configuration, described 10-1

deleting scheduled collections 10-12

displaying options 10-2

list of topics 10-1

related topics 10-22

schedule collection option 10-9

using the local browse option 10-14

using the query wizard option 10-5

using the real time trace option 10-19

using the real time trace option, monitor user event 10-20

using the real time trace option, view real time data 10-19

using the remote browse option 10-15

viewing status 10-12

configuration

described 5-1

list of topics 5-1

configuring 5-1

debug trace levels for services 5-4

debug trace levels for servlets 5-4

device name based trace monitoring 5-1

log files

output settings 5-5

traps

V1/V2 15-3

V3 16-3

Troubleshooting Trace Setting

configuration 6-1

U

user-defined alarm descriptions 4-1

Z

zooming a counter 9-7