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Cisco Unified Personal Communicator

Quick Start Guide: Cisco Unified Personal Communicator for Windows, Release 7.0

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Cisco Unified Personal Communicator for Windows

Table Of Contents

Cisco Unified Personal Communicator
for Windows

How to Make Calls with Your Softphone

Calling a Coworker

Calling Anyone

Calling People in Your Contact List

Adding Video to a Call

Adding Contacts From Your Corporate Directory

Sending Instant Messages

Specifying Your Availability


Cisco Unified Personal Communicator
for Windows


Release 7.0

Published August 2008

1 How to Make Calls with Your Softphone

Calling a Coworker

Calling Anyone

Calling People in Your Contact List

Calling a Coworker

Procedure


Step 1 Enter the first few characters or all of a full name, first name, last name, or phone number into the Search field.

Your configuration determines if searches are case-sensitive. The alphanumeric characters you enter are shown in the leading position of the search results. For example, if you search for "den" the search results could include "Denice" and "Denzel", but not "Arden" or "Hayden".

Step 2 Press Enter.

Step 3 Right-click a person in the list of names that displays in the Search pane and choose Place a Call.


Calling Anyone

You can call people directly from your contact list, by using Search, or you can use the following procedure to call from the dialer.

Procedure


Step 1 Click the Open Dialer icon in the console.

Step 2 Enter the phone number.

Step 3 Enter the number exactly as you would dial it from your desk phone. For example, you may need to dial a 9 before the number to call someone outside your company.

Step 4 Click the Click here to dial icon in the dialer.


Calling People in Your Contact List


Step 1 Right-click a name or number and choose Place A Call.

Step 2 Choose the number to dial if there are multiple entries.


Tip You can set your preferences to initiate a call when you double-click a name or number.



2 Adding Video to a Call


Step 1 Verify that your camera is plugged in and select Softphone mode.

Step 2 Click the Add Video to Call icon in the active conversation window.

If you are on a conference call, each person who wants to add video must perform this action.


3 Adding Contacts From Your Corporate Directory


Step 1 Click Contacts > Add New Contact.

Step 2 Enter the first few characters or all of a full name, first name, last name, or phone number into the Search field.

Your configuration determines if searches are case-sensitive.

Step 3 Press Enter.

Step 4 Click a name displayed in the Search Results.

Step 5 Click Add.


4 Sending Instant Messages

Procedure


Step 1 Click a name in the Cisco Unified Personal Communicator console.

Step 2 Click Actions > Send an Instant Message. The Instant Message window is displayed.

Step 3 Enter your message.

Step 4 Press Enter.


5 Specifying Your Availability

Use availability status to check if people in your contact list are available to contact. By default, the system automatically determines the availability status of each person.

Availability status is displayed only for contacts who are in your company, or for contacts in other companies who have accepted your request to view their availability status.

You can also set your own availability status manually or by setting your preferences.

To
Do This

Choose a status to display.

This status remains until you change it or exit Cisco Unified Personal Communicator.

Click your current status near the top of the console and choose an option.

Set your status preferences

Choose File > Preferences, then click Status and make your selections. You can always manually override this setting from the console.


Quick Start Guide