User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.2
Managing Contacts in Cisco Unified Personal Communicator for Macintosh
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Managing Contacts in Cisco Unified Personal Communicator

Table Of Contents

Managing Contacts in Cisco Unified Personal Communicator

About the Contact List

How To Work With Contacts

Searching for Contacts

Working With Search Results

Adding Contacts To Your List

Viewing More Information About Contacts

Identifying the Preferred Contact Method of Other People

Modifying Contact Information

Deleting Contacts From Your List

Working with Groups of Contacts


Managing Contacts in Cisco Unified Personal Communicator


About the Contact List

How To Work With Contacts

Working with Groups of Contacts

About the Contact List

You can add up to 100 names from your corporate directory to your personal contact list. Only you can see the contacts in your contact list, and you can see your contact list when you log in to Cisco Unified Personal Communicator from any computer.

If you add contacts to your IP Phone Messenger contact list on your Cisco Unified IP Phone, they appear in your Cisco Unified Personal Communicator contact list, and vice versa.

Other applications on your computer or on the network cannot access information from your contact lists.

Related Topics

How To Work With Contacts

How To Work With Contacts

Searching for Contacts

Adding Contacts To Your List

Viewing More Information About Contacts

Identifying the Preferred Contact Method of Other People

Modifying Contact Information

Deleting Contacts From Your List

Searching for Contacts

You can search your corporate directory for a contact that matches your criteria.

Procedure


Step 1 Enter your search criteria in the field in the search pane.

Enter part or all of a full name, first name, last name, user ID, or phone number.

Searches are not case-sensitive, and the letters you enter can appear in any position in the name. For example, if you search for "and" you find "Anderson" and "Cassandra." Username is often the part of the e-mail address that precedes the "@" sign.

Step 2 Press Enter.



Tip To stop the search, click .


Related Topics

Working With Search Results

Problems with Search, page 10-19

Working With Search Results

To...
Do This

Sort the list of found results

Click a column heading in the Search pane.

Click again to reverse the sort order.

Clear the list of Search results

Delete the text you entered in the Search field.


Adding Contacts To Your List

The contact that you want to add must exist in your corporate directory.

Procedure


Step 1 Search for the person to add.

Step 2 Control-click the name in the list of search results.

Step 3 Choose Add Contact To.

Step 4 Choose the group to which you want to add this contact.

If you have not created any groups, the only available group is the General group.



Tip You can also add any named contact from the Recent Communications list.


Related Topics

About the Contact List

Searching for Contacts

Working with Groups of Contacts

Viewing More Information About Contacts

To View...
Do This

Basic information

Hover your mouse pointer over a name in the console.

Details

Control-click a name in a list > Get Info.

In the Recent Communications pane, contact details are available only for named entries. Control-click and choose Get Contact Info.


All information except the nickname comes from the corporate directory or the preferred contact information of the person.

Related Topics

Using Reachability Status in Cisco Unified Personal Communicator, page 2-1

Identifying the Preferred Contact Method of Other People

Specifying Your Contact Information, page 1-12

Modifying Contact Information

Identifying the Preferred Contact Method of Other People

Users of Cisco Unified Personal Communicator can specify the method (such as phone or instant message) by which they want to be contacted. Use this information to determine the best way to contact someone.

Procedure


Step 1 Look at the icon to the right of the name in the Contacts list.

Step 2 See the icon explanations in the following table:

Icon
Preferred Contact Method

Phone

Video

E-mail

Instant Message




NoteWhen a person is not logged in to Cisco Unified Personal Communicator, the preferred contact method of that person is Phone.

People can also specify the phone number and e-mail address at which they prefer to be contacted. See Specifying Your Contact Information, page 1-12.


Related Topics

Specifying Your Preferred Contact Method, page 1-12

Modifying Contact Information

To...
Do This

Add a nickname

Control-click a contact in the list, then choose Edit Nickname.

Only you see the nicknames you assign.

Remove a nickname

Follow the instructions for adding a nickname, then click Clear.


Deleting Contacts From Your List


Note If a contact appears more than once in your console, you must delete each instance separately.


Procedure


Step 1 Control-click an entry.

Step 2 Choose Delete Contact.


Related Topics

Working with Groups of Contacts

Working With the Recent Communications List and Its Items, page 9-3

Working With Search Results

Working with Groups of Contacts

You can create groups to organize your contacts.

To...
Do This
Notes

Create a group

Choose Contacts > New Group

 

Move or copy contacts to groups

1. Create the group if it does not yet exist.

2. Control-click a contact and choose Move Contact To or Copy Contact To, then choose a group.

You can add a contact to multiple groups.

Rename a group

Choose Contacts > Rename Group > [choose a group to rename].

You cannot rename the General group.

Hide or show the contacts in a group

Click the group name.

Delete a group

Control-click a group name and choose Delete Group.

When you delete a group, contacts in the group are also deleted.

If the contact belongs to multiple groups, only the one instance is deleted.

You cannot delete the General group.


Related Topics

Adding Contacts To Your List

Deleting Contacts From Your List