Installation Guide for Cisco Unified Personal Communicator Release 1.2
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

A

Administrative XML Layer Simple Object Access Protocol

See AXL SOAP authentication 10

application deployment

adding new user after 1

deploying in Mac OS X environment 3

deploying in Windows environment 3

deploying to a shared location 3

installer package names 1

software download site 2

updating 4

using a software deployment tool 4

using the client computer installer 4

application dialing rules

configuring 11

described 10

application profiles

assigning to a single user 29

assigning to multiple users 30

audience 7

audio devices, configuration 8

authentication methods

Cisco Unified MeetingPlace 12

Cisco Unity 5

AXL SOAP authentication 10

B

backup server. See redundancy

C

calendaring

Cisco Unified Presence

configuring the presence gateway 17

uploading the root certificate 20

configuring the presence gateway 17

effects on reachability 15

Exchange server

adding "receive-as" permissions 17

creating a user account 16

delegating control as "Exchange View Only" 16

security certificate

downloading the root certificate 20

downloading the signed certificate 22

enabling scripting 19

generating the CSR on IIS 21

installing the certificate authority service 19

signing the CSR 21

uploading the root certificate 20

uploading the signed certificate on IIS 22

camera drivers

deploying in Windows environment 3

installer package names 2

updating 4

Cisco Unified Communications Manager

Cisco Unified IP Phones

adding to database 2

adding user to CCM end user group 5

adding user to CTI users group 5

allowing control from CTI 2

associating with end user 4

completing the configuration 3

specifying user information 4

Cisco Unified Personal Communicator

adding as a phone type 6

sharing the line with the IP Phone 7

soft-phone device name guidelines 6

license files

obtaining 13

uploading 14

licenses

assigning capabilities to a single user 14

assigning capabilities to multiple users 15

reports 15

licensing, described 12

Cisco Unified Personal Communicator

inbound calls, RFC2833 and DTMF digit collection 10

interaction with

Cisco Unified Communications Manager 1

Cisco Unified Presence 1

directories 2

voice-mail servers 2, 4

web collaboration servers 2

outbound calls, KPML and RFC2833 10

startup process, described 3

transformed dialed numbers, described 10

uninstalling

previous Mac version 5

previous Windows version 4

updating the application 5

URL for downloading latest software 5

Cisco Unified Presence

configuring 16

LDAP

See LDAP server

SIP proxy server profiles

changing 29

creating 27

computer telephony interface

See CTI 2

configuration file for soft-phone mode 3, 17

contact name, rules for displaying 18

conventions, use of 8

CTI

described 2

Standard CCM end users group 5

users group, Standard CTI Enabled 5

CTI gateway

connection failures

failover, described 25

with calls 25

with no calls 25

server profiles

changing 29

creating 26

dynamically created 26

specifying

redundant servers 26

server names and addresses 24

CTIManager

See CTI gateway

D

desk-phone mode

and the CTI gateway 24

failover and recovery 25

directory lookup rules

configuring 11

described 10

E

extension mobility, configuring 9

F

failover

See CTI gateway

See TFTP servers

firewalls, configuring 30

G

guide

audience 7

conventions 8

organization 8

purpose 7

H

headsets

configuration 8

use of third-party 8

I

IMAP 2

inbound calls, network requirements 10

information needed by users 5

initial deployment, adding new user after 1

installer packages 1

instant messaging, disabling 30

Internet Mail Access Protocol. See IMAP

L

LDAP attributes

photo 19

rules for displayed contact name 18

rules for mapping the UserID 19

settings for Microsoft Active Directory 20

LDAP server

attribute map schema 19

configuring 16

queries and contact information database 2

search context information 23

See also Microsoft Active Directory

server profiles

changing 29

creating 22

specifying

redundant servers 22

server names and addresses 20

server settings 20

license files

obtaining 13

uploading 14

licenses

assigning capabilities to users 14

described 12

viewing reports 15

licensing, adjunct

configuring 7

described 6

restrictions 6

M

media resources for videoconferencing 23

Microsoft Active Directory

setting LDAP search context information 23

settings for LDAP attribute map 20

setting the Global Catalogue port number 21

N

network configuration for inbound calls 10

network ports and firewalls 30

network settings, described 4

new user, configuration after initial deployment 1

O

outbound calls, support for KPML and RFC2833 10

P

photos

format needed for Active Directory 19

LDAP attributes 19

point-to-point video calls

configuring device as soft phone 6

configuring VT camera 31

Presenter Add-In for Cisco Unified MeetingPlace Express 10

primary server. See redundancy

profiles, automatically created 26

R

reachability

configuring TCP as the transport 28

status and firewalls 31

UDP restrictions 28

redundancy

CTI gateway 26

LDAP 22

TFTP server 18

roaming profiles 5

S

secondary licensing

See licensing, adjunct

Secure Sockets Layer

See SLL

server configuration

Cisco Unified Communications Manager 1

Cisco Unified MeetingPlace 11

Cisco Unified MeetingPlace Express 9

Cisco Unified Presence 16

Cisco Unity 4

Cisco Unity Connection 1

gathering information 6

installing 7

LDAP 16

server redundancy

See redundancy

Session Initiation Protocol

See SIP

shared location deployment 3

SIP

presence engine, described 1

proxy server profiles

changing 29

creating 27

soft-phone device naming guidelines 6

soft-phone mode

configuration file 17

failover, described 17

Software Center, URL for 5

software deployment tools 4

SSL

Cisco Unified MeetingPlace certificates 12

Cisco Unified MeetingPlace Express certificates 10

startup process 3

described 3

device configuration file for soft-phone mode 3

network settings 4

portable user preferences 5

retrieval of settings 3

user settings 5

T

TFTP servers

addresses 17

failover

described 17

restrictions 18

U

URLs

product release notes 7

software download site 5

UserID, rules for mapping 19

user information, providing 5

user preferences

file location (Mac OS X) 6

file location (Windows OS) 5

portable 5

roaming profiles 5

user settings, described 5

V

videoconferencing resources

configuring the video conferencing bridge 23

installing the VT camera 31

video telephony camera, configuring 31

voice-mail servers

allowing message body access 2

configuring

Cisco Unity Connection 1

Cisco Unity with Exchange 4

enabling port 7993 port usage 2

redirecting unanswered calls 8

restrictions for secure messages 2, 4

server profiles

changing 29

creating 7

setting a pilot number 8

setting class of service 2

specifying server names and addresses 6

voice messaging pilot number 8

W

web conferencing servers

AXL SOAP authentication 10

configuring 9, 11

described 2

server profiles

changing 29

creating 14

specifying server names and addresses 13

web meetings

participant privileges 10, 12

Presenter Add-In 10

Windows roaming profiles 5