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Accessibility Features In Cisco Unified Personal Communicator for Windows, Release 1.2: Keyboard Navigation

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Accessibility Features In Cisco Unified Personal Communicator for Windows, Release 1.2: Keyboard Navigation

Table Of Contents

Accessibility Features In Cisco Unified Personal Communicator for Windows, Release 1.2: Keyboard Navigation

General Controls

Phone, Video, and Call Management

Choosing the Phone Mode

Answering Incoming Calls

Making Calls

Actions During a Call

Messaging

Initiating Messages

Working with Instant Messages

Voice Mail

Contact Management


Accessibility Features In Cisco Unified Personal Communicator for Windows, Release 1.2: Keyboard Navigation


This document lists keyboard shortcuts that are unique to Cisco Unified Personal Communicator.

Keyboard shortcuts are:

General Controls

Phone, Video, and Call Management

Messaging

Voice Mail

Contact Management

Standard operating system keyboard shortcuts may also apply.


Tip If a keyboard shortcut does not seem to work, move your mouse away from any buttons and try again.


General Controls

Operation
Menu Text
Keyboard Shortcut

Open Preferences

Preferences

Ctrl+Shift+P

Close the active window

Close

Esc


Phone, Video, and Call Management

Choosing the Phone Mode

Answering Incoming Calls

Making Calls

Actions During a Call

Choosing the Phone Mode

These commands apply when the active window is the main console.

Operation
Menu Text
Keyboard Shortcut

Change Phone Mode to desk phone

Phone Mode > Desk Phone

Ctrl+Shift+K

Change Phone Mode to soft phone

Phone Mode > Softphone

Ctrl+Shift+S

Change Phone Mode to none

Phone Mode > Disabled

Ctrl+Shift+B


Answering Incoming Calls

The following commands apply when there is an incoming call.

Operation
Keyboard Shortcut

Answer with audio only

Ctrl+Shift+A

Answer with video

Ctrl+Shift+V

Send the call to voice mail

Ctrl+Shift+M


Making Calls

The following commands apply when the active window is the main console.

Operation
Menu Text
Keyboard Shortcut

Call the selected person using audio only

Place a Call

Ctrl+1

Call the selected person using audio and video

Place a Video Call

Ctrl+2

Open the dial pad to call any number

Dialpad

Ctrl+Shift+D

Redial the last number you called

Redial

Ctrl+Shift+R


Actions During a Call

The following commands apply to the active conversation window.

Operation
Menu Text
Keyboard Shortcut

Open the telephone keypad

For example, use this command to enter:

A password or PIN number that you must enter during a call

A Meeting Identification number when joining a Cisco Unified MeetingPlace meeting

Dialpad

Ctrl+Shift+D

Add or remove video from the conversation

Add/Remove Video

Alt+Shift+V

Add web conferencing to the conversation

Start Web Conferencing

Alt+Shift+W

Increase the volume you hear

Volume Up

Ctrl+Up

Decrease the volume you hear

Volume Down

Ctrl+Down

Mute your audio

Mute Audio

Ctrl+Alt+Down

Unmute your audio

Unmute Audio

Ctrl+Alt+Down

Put the call on hold

Hold Call

Ctrl+Shift+H

Resume a held call

Resume Call

Ctrl+Shift+H

View a list of the participants in a conversation

Roster

Ctrl+Shift+T

End the call

End Call

Ctrl+Shift+E


Messaging

Initiating Messages

Working with Instant Messages

Initiating Messages

The following commands apply to the person selected in the main console.

Operation
Menu Text
Keyboard Shortcut

Send an Instant Message

Send an Instant Message

Ctrl+3

Send e-mail

Send an e-mail

Ctrl+4


Working with Instant Messages

The following commands apply to the active instant messaging window.

Operation
Menu Text
Keyboard Shortcut

View Timestamps in the messaging window

Timestamps

F2

Send the message

Send

Enter

Save the message as text

Save As

Ctrl+S


Voice Mail

These commands apply to an open and active voice mail window.

Operation
Menu Text
Keyboard Shortcut

Play the voice mail message

Pause message playback

Play/Pause

Space

Rewind

Rewind

Ctrl+Left

Fast Forward

Fast Forward

Ctrl+Right

Increase playback volume

Volume Up

Ctrl+Up

Decrease playback volume

Volume Down

Ctrl+Down


Contact Management

The following commands apply to the contact selected in the main console.

Operation
Menu Text
Keyboard Shortcut

Get more information about the selected person, including a list of phone numbers

Contact Details

Ctrl+Shift+I

Delete the contact

Delete

Del