Adding a New User After the Initial Deployment
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Adding a New User After the Initial Deployment

Table Of Contents

Adding a New User After the Initial Deployment

Adding a New User After the Initial Deployment

Table 4-1 lists the required configuration steps to add a new user with full functionality in Cisco Unified Personal Communicator after the initial deployment of the application.

Table 4-1 Configuring a New User for Full Functionality in Cisco Unified Personal Communicator 

Where to Find Information

Cisco Unified CallManager Configuration


Add the phone to the Cisco Unified CallManager database.

Allow control of the Cisco Unified IP Phone from the computer telephony interface (CTI).

Associate a directory number with the phone.

"Adding Cisco Unified IP Phones to the Cisco Unified CallManager Database" section on page 2-4

Set up the user account, and associate the directory number to the user.

Associate the phone to the end user.

Add the end user to the Standard CTI Enabled group.

Add the end user to the CCM End User group.

"Associating the Cisco Unified IP Phone to an End User and Adding the End User to a Group" section on page 2-5

Enable Cisco Unified Personal Communicator soft-phone features by manually creating a new device per user.

"Adding Cisco Unified Personal Communicator as a Phone Type" section on page 2-8

Obtain a license file, if necessary.

Upload the license file, if necessary.

Assign capabilities.

"Obtaining a License File" section on page 2-13

"Uploading a License File" section on page 2-14

"Assigning Capabilities to Users" section on page 2-14

Cisco Unity Connection Server Configuration


Set up an account for the new user.

"Cisco Unity Connection Configuration" section on page 2-20

Cisco Unified MeetingPlace Express Server Configuration


Set up a user profile for the new user.

"Cisco Unified MeetingPlace Express Configuration" section on page 2-21

Cisco Unified Presence Server Configuration


Configure the LDAP attribute map for the new user.

"Configuring the LDAP Attribute Map" section on page 2-23

Add the new user to the server profiles.

"Creating LDAP Server Profiles" section on page 2-26

"Creating Cisco Unity Connection Server Profiles" section on page 2-28

"Creating Cisco Unified MeetingPlace Express Server Profiles" section on page 2-30

"Creating CTI Gateway Server Profiles" section on page 2-32

"Creating SIP Proxy Server Profiles" section on page 2-33

Configure the preferred CTI device to the MAC address of the user's primary desk phone.

"Changing Application Profiles on a Per-User Basis" section on page 2-34

Video Telephony Camera Configuration

"Video Telephony Camera Configuration" section on page 2-35

Headset and Audio Device Configuration

"Headsets and Other Audio Devices Configuration" section on page 2-36

Provide information to users

"Providing Information to End Users" section on page 3-4