Table Of Contents
Release Notes for Phone Designer Release 7.1
May 13, 2011
These release notes describe Phone Designer Release 7.1(3) SR2, Release 7.1(3) SR1, Release 7.1(3), and Release 7.0(1).
To see the end-of-sale and end-of-life announcement for Phone Designer, go to:
To access the Phone Designer software, go to:
These release notes describe requirements, restrictions, and caveats for Phone Designer Release 7.1(3) SR2, Release 7.1(3) SR1, Release 7.1(3), and Release 7.0(1). These release notes are updated for every maintenance release but not for patches or hot fixes. Before you install Phone Designer, review this document for information about issues that might affect your system.
Server and Client PC Requirements
Table 1 Phone Designer Installation Requirements
Cisco Unified Communications Manager Release 6.0 or later1
Note Cisco Unified Communications Manager Release 8.5 or later is not supported.
•The Cisco Unified Communications Manager server must be installed, configured, and operating correctly as described in the Cisco Unified Communications Manager documentation, at the following URL:
•The Cisco Unified Communications Manager server must be configured to support the Phone Designer application.
Operating Systems: Microsoft Windows XP Professional, Microsoft Windows Vista Business Edition or Enterprise Edition
Note Windows 7 is not supported.
Note 64-bit operation is not supported.
Disk Space: 80MB free hard disk space
Recommended Monitor Resolution: 1024 x 768 pixels
1 Spaces between values in the userID parameter are only supported in Cisco Unified Communications Manager Release 6.1, version 220.127.116.113-1 or later. Spaces in the userID parameter are not supported in earlier Cisco Unified Communications Manager Release 6.1 versions, or in Cisco Unified Communications Manager Releases 6.0 or 7.0.
Cisco Unified IP Phone Requirements
Table 2 lists the supported Cisco Unified IP Phone models, the required firmware, and main supported features.
Provide the following URL to your users:
For the latest versions of all Phone Designer documentation, go to:
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following URL:
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
Tips for Searching Cisco Documentation
We recommend using the external Google Search (http://www.google.com) to find information.
Use the following formula in the search field:
<product name> <release number> <topic keywords> site:cisco.com
Examples of Google Search entries:
•meetingplace 7.0 recording disk space site:cisco.com
•mobility advantage 7.0 compatibility matrix site:cisco.com
•presence 7.0 disaster recovery site:cisco.com
Limitations and Restrictions
When installing Phone Designer, please be aware of the following limitations:
•If a firewall exists between Cisco Unified Communications Manager and the Cisco Unified IP Phone, users might not be able to send ringtone or wallpaper content from the PC client to the Cisco Unified IP Phone.
•If the Cisco Unified IP Phone is connected to Cisco Unified Communications Manager by means of Cisco Unified Phone Proxy, then the Phone Designer application is not available.
Recording Device Not Available on Record Ringtone Screen
This limitation is applicable to Microsoft Windows Vista. The recording device is not available in the list of devices menu on the Record Ringtone screen. This occurs when the recording device is installed after the Record Ringtone screen is open. As a workaround, install the recording device first, and then open the Record Ringtone screen.
EnablePhoneDesignerRingtoneTab Registry Key Value and Multiple Phones
If you do not want your users to see or use the Ringtones tab, you can set the EnablePhoneDesignerRingtoneTab registry key value to 0 before you distribute the application to your users. In some circumstances, when the EnablePhoneDesignerRingtoneTab parameter is set to 0, users with two phones can only see one phone in Phone Designer. For example, when a user who has one phone which supports both wallpaper and ringtone, and one phone which supports ringtone only, the user can only see the phone that supports both wallpaper and ringtones.
Quality of Wallpaper Images Lower in Preview Than on Phones
Phone Designer uses different images for Cisco Unified IP Phone 9900 and 8900 series phones, than for 7900 series phones. The size of the wallpaper images for the 9900 and 8900 series is 640 by 480 pixels. To avoid a display issue with images of this size, when Phone Designer displays previews, it uses smaller images. You might find that the quality of the image appears better on the screen of your 9900 and 8900 series phone than in the preview in Phone Designer.
The following limitations also apply to Phone Designer:
•Phone Designer does not support Cisco IP Communicator.
•You cannot use Phone Designer to update more than one phone at the same time.
•When users try to import unsupported audio files, appropriate error warnings are not displayed.
Communications Failure Error Message
The Phone Designer application might display the following error message:
A communications failure occurred
Use the troubleshooting information in the Installation Guide for Phone Designer to resolve this issue.
If the phone associated with the error is a Cisco Unified IP Phone 6900 series model, or a 9971, 9951, or 8961 model, verify that web access is enabled for the phone on the Cisco Unified Communications Manager server.
Wallpaper Image Configuration File
Table 3 describes a new Phone Designer configuration file.
Table 3 Phone Designer Configuration File Description
Configuration Files Description
This file contains the list of wallpaper images for Cisco Unified IP Phone 9900 and 8900 series models.
Corrections to Online Help
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
•All customer-found bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
Before You Begin
To access Bug Toolkit, you need the following items:
•Cisco.com user ID and password
Step 1 To access the Bug Toolkit, go to the following URL:
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for Bug ID" field, then click Go.
For information about how to search for bugs, create saved searches, and create bug groups, click Help in the Bug Toolkit page.
The open and closed caveats in Table 4 describe possible unexpected behavior in the latest Phone Designer release. The caveats are listed in order of severity and then in alphanumeric order by bug identifier.
This section lists caveats that are resolved but that may have been open in previous releases.
Bugs are listed in order of severity and then in alphanumeric order by bug identifier. Because defect status continually changes, be aware that this document reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Toolkit (see Using Bug Toolkit).
The following sections list caveats that are resolved in Phone Designer Release 7.1(3) SR1 but that may have been open in previous releases:
Release 7.1(3) SR1
Table 5 lists the caveats that were resolved in Release 7.1(3) SR1.
The Installation Guide for Phone Designer provides troubleshooting information. You can access this guide from the following URL:
The Phone Designer online help also provides troubleshooting information.
For the latest versions of all Phone Designer documentation, go to:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2008—2011 Cisco Systems, Inc. All rights reserved.