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Release Notes for Cisco Unified Mobility Release 1.2(5)

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Release Notes for Cisco Unified Mobility Release 1.2(5)

Table Of Contents

Release Notes for Cisco Unified Mobility Release 1.2(5)

Contents

Related Documentation

Installation Notes

Important Notes

Migrating from Cisco Unified Mobility to Cisco Unified Communications Manager

Migration Files

Migrating the Cisco Unified Mobility Data

Bulk Provisioning CLI

Platform CLI Commands

Limitations and Restrictions

Cryptographic Features

Supported MCS Servers

Server Information

Mozilla/Firefox Browsers

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview


Release Notes for Cisco Unified Mobility Release 1.2(5)


October 3, 2007

These release notes describe limitations and restrictions, important notes, caveats, and documentation updates for Cisco Unified Mobility (formerly Cisco Unified MobilityManager) Release 1.2(5).

Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Important Notes

Limitations and Restrictions

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified Mobility Documentation

Refer to the documentation set for Cisco Unified Mobility for detailed configuration and use information. Navigate from the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_mobmg/1_2/index.htm

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager version. Navigate from the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager version. Navigate from the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

Installation Notes

The following installation notes apply to Cisco Unified Mobility Release 1.2(5):

Restart Cisco Unified Mobility whenever Cisco Unified Communications Manager is upgraded.

During a new installation, you may be prompted to respond to multiple "DVD Found/Media Check" messages. At the first prompt, enter Yes to ensure the integrity of the DVD. Then enter No to subsequent prompts to continue the installation.

If you are upgrading from a previous Cisco Unified Mobility Release 1.2 release, you can perform a software upgrade.

Cisco Security Agent (CSA) is supported in Cisco Unified Mobility Release 1.2(5). If you are upgrading from Release 1.2(3) to 1.2(5), disable Cisco Security Agent (CSA) before performing the upgrade.

If you are upgrading from Cisco Unified Mobility Release 1.1(2), you must do a new install. The new install must be on a system with the same IP address as the system used for Cisco Unified MobilityManager 1.1(1). For more information about installation, refer to the Cisco Unified Mobility Installation Guide:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_mobmg/

index.htm

Important Notes

This section provides information about Cisco IP Telephony Platform support. For more information, see the Cisco IP Telephony Platform Guide:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_mobmg/1_2/admins/plat1_2/index.htm

The following Cisco IP Telephony Platform GUI options are not supported:

Clusters

Simple Mail Transfer Protocol (SMTP)

Security: Certificate Management and IPSec Management

Migrating from Cisco Unified Mobility to Cisco Unified Communications Manager

This section provides guidelines for migrating Cisco Unified Mobility data to Cisco Unified Communications Manager 6.0.


Note Before performing the migration, verify that the user names configured for Cisco Unified Mobility are also configured in Cisco Unified Communications Manager. Specifically, if user1 is the Cisco Unified Mobility user whose data will be migrated to Cisco Unified Communications Manager, user1 must already be in the Cisco Unified Communications Manager database.



Note Cisco Unified Communications Manager 6.0 does not allow remote destination numbers to be shared; therefore, you must remove any duplication during migration.



Note The remote destination number in Cisco Unified Mobility may have a 9 or 91 prefix access code. Confirm that these prefixes are consistent with the Cisco Unified Communications Manager 6.0 configuration during migration.


Migration Files

The data files listed in this section must be migrated to Cisco Unified Communications Manager.

CMMRDProfile.csv

This file contains the following fields:

REMOTE DESTINATION PROFILE NAME,DESCRIPTION,USER ID,DIRECTORY NUMBER 1,CSS,DEVICE POOL

The REMOTE DESTINATION PROFILE NAME is taken from the Mobile Voice Access User ID field in Cisco Unified Mobility. CSS and DEVICE POOL are derived from an AXL query from Cisco Unified Communications Manager

In the DESCRIPTION field, the tool adds a default description, userID_RDP.

Example:

1681000RDP,johndoe_RDP,johndoe,1681000,everyonecss,Default

CMMAccessList.csv

This file contains the following fields:

ACCESS LIST NAME,ACCESS LIST DESCRIPTION,ACCESS LIST ALLOWED,ACCESS LIST OWNER,ACCESS LIST MEMBER 1

Example:

allow1,,t,johndoe,5551212

CMMRemoteDestination.csv

This file contains the following fields:

DESTINATION,NAME,DUAL MODE DEVICE,REMOTE DESTINATION PROFILE,ISMOBILEPHONE,ANSWER TOO SOON TIMER,ANSWER TOO LATE TIMER,DELAY BEFORE RINGING TIMER,ACCESS LIST ALLOWED,ACCESS LIST BLOCKED,SMART CLIENT INSTALLED,ENABLE MOBILE CONNECT,ASSOCIATED LINE NUMBER,PARTITION

In the DESTINATION NAME field, the tool adds a default name userID_RD.

Example:

95551212,johndoe_RD,f,1681000,t,1500,0,0,,,f,t,1681000,

CMMUserEnable.csv

This file contains the following fields:

USER ID,ENABLE MOBILITY,ENABLE MOBILE VOICE ACCESS

Example:

johndoe,t,t

CMMFeatureDataExport.log

This file contains warning messages.

Example:

Feature Data checking starts -----. 
Remote Destination 95551212 has been associated with two users: 
1681000RDP and 1682000RDP. 
Feature Data checking ends -----.

Migrating the Cisco Unified Mobility Data

Use this process to migrate standalone Cisco Unified Mobility data to Cisco Unified Communications Manager Release 6.0(1):

Procedure


Step 1 Log into Cisco Unified Mobility and export the configuration data files in CSV format:

Use Export > Feature Data for CMMRDProfile.csv, CMMAccessList.csv, CMMRemoteDestination.csv, and CMMUserEnable.csv.

Use Export > Log for CMMFeatureDataExport.log.

Step 2 Log into Cisco Unified Communications Manager Administration Release 6.0(1). Choose Bulk Administration > Upload/Download Files to upload the four CSV files.

Step 3 Choose Bulk Administration> Mobility > Remote Destination Profile> Remote Destination Profile Template to create a template and its associated line template. In the Rerouting Calling Search Space field, enter the value taken from the Outgoing CTI port Calling Search Space in your current Cisco Unified Communications Manager system.

Step 4 Choose Bulk Administration > Mobility > Remote Destination Profile, and insert the file CMMRDProfile.csv. Check the error log to verify that no error occurs.

Step 5 Choose Bulk Administration > Mobility > Access List, and insert the file CMMAccessList.csv. Check the error log to verify that no error occurs.

Step 6 Choose Bulk Administration > Mobility > Remote Destination, and insert the file CMMRemoteDestination.csv. Check the error log to verify that no error occurs.

Step 7 Choose Bulk Administration > Users, and update the file CMMUserEnable.csv. Check the error log to verify that no error occurs.


Bulk Provisioning CLI

A new CLI utility in Platform administration allows for bulk provisioning of Cisco Unified Mobility users.

Before you can perform bulk insertion of users, you must create a userinfo.csv file on a Secure File Transfer Protocol (SFTP)-enabled system. The userinfo.cvs file must be in comma-separated value (CSV) format (columns that require non-blank entries are marked with *):

Mobile_Voice_Access_User ID*

Mobile_Unified_Communications Manager User ID*

DeviceName

Enable User Remote Access

Maximum number of Group Allowed

Maximum number Line Appearance Allowed

Maximum number of Remote Destination Allowed*

Maximum number of Allowed Caller Filters Allowed*

Maximum number of Blocked Caller Filters Allowed*

Group Identification*

Description

Line Number*

Enable Caller ID Override

Caller ID Override Number

Enable Delay Before Ringing Cellular Phone

Delay Before Ringing Cellular Phone (msec)

Maximum wait time for desk phone pickup (msec)

Enable Cellular Phone Pickup

Remote Destination*

CallerID

Enable Mobile Connect

Enable Maximum Cellular Phone Pickup Timer

Maximum Cellular Phone Pickup Timer (msec)

Enable Maximum Cellular Phone Ring Timer (msec)

Maximum Cellular Phone Ring Timer (msec)

Enable Minimum Cellular Phone Ring/Pickup Timer

Minimum Cellular Phone Ring/Pickup Timer (msec)

By convention, the first line of a CSV (comma-separated format) file is reserved for comments. Therefore, enter input values starting in the second row.

For example, an input line for the userinfo.csv file might be:

1000,usera,,no,1,1,1,1,1,1,test,1681000,enable,,enable,4000,10000,enable,99023136,,yes,enable,20000,enable,19000,default,9000

After creating the CSV file, follow these steps to add the user information using bulk provisioning:

Procedure


Step 1 Enter this command to send the userinfo.csv file from the SFTP server to the Cisco Unified Mobility server:

utils get_cisco_mobile_connect_users_info

Step 2 Enter this command:

utils cisco_mobile_connect_users_insert

The system prompts with the following question:

Do you want to delete all the cisco mobile connect users from the database (Y/N):

Do one of the following:

Select Y, to delete the user information from the database and insert the contents of the new userinfo.csv file into the database.

Select N, to skip bulk deletion and proceeds with normal bulk insertion of userinfo.csv contents into the database.

Step 3 Log in to the Cisco Unified Mobility administration web interface.

Step 4 Choose System > Data Synchronization.

Step 5 Click Start Now to begin data synchronization and load the Mobile Connect users into memory.


The following information applies to bulk provisioning:

The user data is not validated by way of an AXL request to Cisco Unified Communications Manager.

If the file format is incorrect, the bulk provisioning is executed, but the information is not added to the user database.

Each user ID is associated with only one remote destination.

Platform CLI Commands

The following CLI commands are supported:

file check

show firewall

show logins

show open files

show open ports

show timezone config

unset network dns

utils cisco_mobile_connect_users_insert

utils get_cisco_mobile_connect_users_info

utils reset_ui_administrator_password

Limitations and Restrictions

This section describes limitations and restrictions that apply to Cisco Unified Mobility Release 1.2(5).

Cryptographic Features

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html.

If you require further assistance please contact us by sending email to export@cisco.com.

Supported MCS Servers

The following MCS servers are supported for Cisco Unified Mobility Release 1.2(5):

MCS-7815-I1 (3.0 GHz)

MCS-7815-I2

MCS-7816-H3

MCS-7816-I3

MCS-7825-H1 (3.4 GHz)

MCS-7825-H2

MCS-7825-H3

MCS-7825-I2

MCS-7825-I3

MCS-7835-H1 (3.4 GHz)

MCS-7835-H1 retrofit

MCS-7835-H2

MCS-7835-I1 (3.4 GHz)

MCS-7835-I1 retrofit

MCS-7835-I2

MCS-7845-H1 (3.4 GHz dual processor)

MCS-7845-H1 retrofit

MCS-7845-H2

MCS-7845-I1 (3.4 GHz dual processor)

MCS-7845-I1 retrofit

MCS-7845-I2


Note Cisco Unified Mobility Release 1.2(5) does not currently support the MCS-7825-I1 server.


Server Information

The following notes apply to server upgrades for Cisco Unified Mobility:

Moving hard disk drives from one server model to another is not supported (for example, MCS-7845-H1 to MCS-7845-H2). For example, the MCS-7845-H1 disks are SCSI based, while the MCS-7845-H2 disks are SAS based. Moving SCSI disks to an MCS-7845-H2 would cause an installation failure.

Moving hard disk drives from one server to another server of the same model is not supported if done as part of an upgrade. There may be compatibility issues that relate to the different versions of Cisco Unified Mobility that are installed on the different disk drives.

Mozilla/Firefox Browsers

Cisco Unified Mobility does not support simultaneous login to the administrator and user web pages.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.


Open Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for Cisco Unified Mobility Release 1.2(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the Using Bug Toolkit.

Table 1 Open Caveats for Cisco Unified Mobility Release 1.2(5) 

Identifier
Headline and Bug Toolkit Link

CSCse34538

Cannot view file using CLI file view activelog

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse34538

CSCsh21594

File format is not checked for the utils cisco_mobile_connect_users_insert command

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh13165


Resolved Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified Mobility Release 1.2(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for Cisco Unified Mobility Release 1.2(5) 

Identifier
Headline and Bug Toolkit Link

CSCsc06315

System parameter default values shown in the help page are incorrect

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc06315

CSCsc69509

The join feature does not work for mobile pickup calls with the Select option

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc69509

CSCsc70192

If Cisco Unified Communications Manager 5.0.1 is connected to an H.323 gateway, Call Park interaction with Cisco Unified Mobility cell pickup does not work properly

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc70192

CSCsc86924

Cisco Unified Mobility does not verify that the LDAP information that is entered works

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc86924

CSCsd42377

Adding a user requires that AXL server settings be configured on the System page

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd42377

CSCsd45744

Cisco Unified Mobility SNMP provides the wrong information for sysObjectID and sysName

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd45744

CSCsd45760

Cisco Unified Mobility should provide MIB configuration information for system contact and location

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd45760

CSCsd48604

A SQLException occurs in the log following successful login to Cisco Unified Mobility administration

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd48604

CSCsd52890

MTP should be checked in the SIP trunk to have a voice path in the mobile phone

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd52890

CSCsd55789

The show account fails after changing the IP address from the GUI right after a fresh install

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd55789

CSCsd56373

Users should be prompted for the Directory User Setting whenever an older version of Cisco Unified Mobility is used

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd56373

CSCsd56406

The CLI command show/set web-security pair should be either supported or removed

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd56406

CSCsd56408

CLI command utilities network capture eth0/eth1 does not work if CSA is on

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd56408

CSCsd56410

A CLI command set for password security should be added

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd56410

CSCsd56639

The Backup Scheduler should give a warning if no features are selected

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd56639

CSCsd61648

When multiple CTI links are out of service, an alarm is created only for the last out of service link

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd61648

CSCsd68388

The show cert trust command is not supported in the CLI

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd76348

CSCsd99095

AXL device lookup fails with special characters in password (resolved in Cisco Unified Communications Manager

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd99095

CSCse31107

CTI Userids changed to all uppercase

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse31107

CSCse31316

User cannot update the shared ports and out port users

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse31316

CSCse34483

Upgraded from 121 to 122, CLI show hardware shows unknown

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse34483

CSCse36706

LDAP directory Admin password in plain text in web source file

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse36706

CSCse51453

SNMP Description shows wrong platform type

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse51453

CSCse55253

During fresh install, DVD found/media check shown two or three times

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse55253

CSCse55259

No progress indication during the last 20 minutes of software upgrade

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse55259

CSCse58976

Delete account does not work

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse58976

CSCse62590

Remove IBM model number in hardware table, Data Product Name MTM field

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse62590

CSCse97812

SNR/Mobility Manager. IOS Error "vxml version 1.0 not supported"

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse97812

CSCse98352

Multiple Shared Line User Links should be used for bulk calls

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse98352

CSCsg66392

Third prompt is not played after no user ID is given

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg66392

CSCsg75822

Cisco Unified Communications Manager may hang during upgrade due to IBM Director Agent cimlistener hang

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg75822

CSCsh13165

Need to configure the calling search space for the CTI outgoing port line level for Mobile Connect to work

Note This issue occurs only in Cisco Unified Communications Manager releases prior to 4.3.1. The issue is resolved in Cisco Unified Communications Manager release 4.3.1.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh13165

CSCsh15196

Time setting issue for daylight savings

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh15196

CSCsh50712

BIOS flash utility corrupted on 7835I2/7845I2 servers

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh50712

CSCsh58558

BIOS flash forced on HP servers

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh58558

CSCsh63934

CPU Occ Stuck ~95% From Multiple Tomcat Sessions After TLS Security Testa (SUN JDK upgrade to 1.4.2_14)

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh63934

CSCsi35148

Mobile Connect call does not end after EVENT_TIMEOUT_HANGUP

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi35148

CSCsi51770

Cisco Unified Mobility sends wrong calling party after blind transfer

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi51770

CSCsi53892

Cisco Unified Mobility migration tool does not provision for multiple device pool users and calling search space

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi53892

CSCsi53933

RDP csv file description field is empty

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi53933

CSCsi57680

Installation fails to configure BIOS settings on 7835-I2 and 7845-I2

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi57680

CSCsi77233

IBM critical BIOS v1.26 fix for 7816-I3, 7825-I3 fix

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi77233

CSCsj08298

Cisco Unified Mobility does not accept Cisco Unified Communications Manager version 5.1 and 4.3 in the system parameter

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj08298


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.