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This guide provides a high-level overview of the tasks required to install and perform initial configuration of Cisco MobilityManager.
Note Cisco MobilityManager is an enterprise application server that provides Mobile Connect functionality in conjunction with Cisco CallManager, Unity, and other IP communications applications. Mobile Connect refers to the set of features that includes the ability to answer incoming calls on the desk phone or cellular phone, to pick up in-progress calls on the desk phone or cellular phone without losing the connection, and to originate enterprise calls from the cellular phone.
Due to the integration of Cisco MobilityManager with various Cisco IP telephony products and services, some of the configuration tasks must be performed in Cisco CallManager and the network gateway.
Before you refer to the tasks, review these sections:
•Detailed Compatibility Information
These tasks assume that a working Cisco CallManager installation, Release 4.0.2a or higher is in place.
For detailed information about the compatibility of Cisco CallManager, refer to this Cisco.com sites:
•Cisco CallManager
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm
Due to the variety of the installations and the complexity of the procedures that are required to completely set up a Cisco IP Telephony network, this document refers to other documents for additional information. Access the documentation on this Cisco.com site:
http://www.cisco.com/univercd/cc/td/doc/product/voice/index.htm
Table 1 provides a high-level overview of the tasks required to install and configure Cisco MobilityManager. The tables that follow provide more detailed task lists.
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A designated MCS-7815-I1 server is required for Cisco MobilityManager. You must load the operating system and Cisco MobilityManager software onto the server. |
Cisco MobilityManager Installation Guide |
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2. Configure Cisco CallManager to Work with Cisco MobilityManager. |
Because Cisco MobilityManager relies upon and is closely integrated with Cisco CallManager, you must perform configuration tasks in Cisco CallManager before configuring Cisco MobilityManager. |
Cisco MobilityManager Installation Guide |
An H.323 gateway is required to support the system remote access feature in Cisco MobilityManager. You can use an existing H.323 gateway, if one is already installed in your network. If you do not have an H.323 gateway, then you must add and configure one. |
Cisco MobilityManager Installation Guide |
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It is not necessary to change the configuration for any of the physical desk phones; however, it is recommended that you increase the timeout permitted before the enterprise voice mail system intercepts an incoming call. |
Cisco CallManager Administration Guide |
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5. Configure Cisco CallManager Links in Cisco MobilityManager. |
The shared line and outgoing port user links are necessary to complete the connection between Cisco CallManager and Cisco MobilityManager, and are required to support Mobile Connect services. |
Cisco MobilityManager Installation Guide |
The user's profile contains all the user elements needed for Mobile Connect services, including user account, group, line appearances, and remote destinations. |
Cisco MobilityManager Administration Guide |
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You can configure system parameters settings to activate or modify Mobile Connect features. For basic Cisco MobilityManager operation, it is not necessary to modify any of the default system parameters settings. |
Cisco MobilityManager Administration Guide |
Before installing Cisco MobilityManager, obtain the appropriate installation documentation, the required hardware, and the data that you must enter during the installation. Table 2 lists the major installation tasks.
Because Cisco MobilityManager relies upon and is closely integrated with Cisco CallManager, you must perform configuration tasks in Cisco CallManager before configuring Cisco MobilityManager. Use the Cisco CallManager administration interface to perform the tasks listed in Table 3.
An H.323 gateway is required to support the system remote access feature in Cisco MobilityManager. You can use an existing H.323 gateway, if one is already installed in your network. If you do not have an H.323 gateway, then you must add and configure one, as explained in Table 4.
To use Cisco MobilityManager, it is not necessary to change the configuration for any of the physical desk phones; however, it is recommended that you increase the timeout permitted before the enterprise voice mail system intercepts an incoming call. You can also configure Mobile Connect as a speed dial, if desired. Refer to the tasks list in Table 5.
Note Perform the remaining tasks listed in this document using the Cisco MobilityManager Administration web pages. You can reach the Cisco MobilityManager Administration pages from any PC that supports Microsoft Internet Explorer Version 6 or Netscape Navigator Version 7.2. Enter the URL http://<Mobility Server>:8080/cmmadmin, where <Mobility Server> equals the name or IP address of your Cisco MobilityManager server. Log in with the administrator ID and password. The default ID is CMMAdmin and the default password is ciscocisco.
The tasks listed in Table 6 configure shared lines and outgoing port links in Cisco MobilityManager. The Shared Line User Link is a connection between Cisco MobilityManager and the CTI user in Cisco CallManager that was set up during installation to control all shared lines. The Outgoing Port User Link is a connection between Cisco MobilityManager and the CTI user in Cisco CallManager that was set up during installation to control all outgoing call CTI ports. These links are necessary to complete the connection to Cisco CallManager for the purpose of supporting Mobile Connect features.
A user's profile consists of the user account, group, line appearances, and remote destinations, with relationships as shown in Figure 1. You must perform the tasks listed in Table 7 to set up all the elements of the end user profile.
Figure 1 User Profile Elements
You can configure system parameters to activate or modify desired features; however, for basic Cisco MobilityManager operation, it is not necessary to enter any information or change any of the default system parameter settings.
Table 8 describes the system parameter configuration task.
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Modify system parameters (optional). |
Cisco MobilityManager includes system-level mobility parameters for mobile connection, desktop and cellular phone rules and timers, settings for the JAVA telephony programming interface (JTAPI), and SNMP and Cisco Mobile Voice Access application settings. Many of the system parameters can also be configured for individual users. See the tasks listed in "Set Up the User Profile" section. |
"System Configuration" chapter in the Cisco MobilityManager Administration Guide |