Installation and Administration Guide for Cisco Unified Mobility Advantage, Release 7.0
Managing and Maintaining the Cisco Unified Mobility Advantage Server
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Managing and Maintaining the Cisco Unified Mobility Advantage Server

Table Of Contents

Managing and Maintaining the Cisco Unified Mobility Advantage Server

Starting Cisco Unified Mobility Advantage

Stopping Cisco Unified Mobility Advantage

Viewing Version and Configuration Information

Accessing the Cisco Unified Operating System Administration Portal

Backing Up Your Cisco Unified Mobility Advantage Server


Managing and Maintaining the Cisco Unified Mobility Advantage Server


Revised Date: April 17, 2009

Use these procedures to stop and start the server, to back up and maintain the server.

Starting Cisco Unified Mobility Advantage

Stopping Cisco Unified Mobility Advantage

Viewing Version and Configuration Information

Accessing the Cisco Unified Operating System Administration Portal

Backing Up Your Cisco Unified Mobility Advantage Server

Starting Cisco Unified Mobility Advantage

Procedure


Step 1 Sign in to the Cisco Unified Mobility Advantage Admin Portal.

Step 2 Select the [+] beside Server Controls.

Step 3 Select Cisco.

Step 4 Select Control Server.

Step 5 Select Start next to Change Status.

Cisco Unified Mobility Advantage has started when Server Status changes to Running.


Stopping Cisco Unified Mobility Advantage

In general, when you make system-level changes to Cisco Unified Mobility Advantage or associated enterprise servers, you must stop and then start Cisco Unified Mobility Advantage before the changes take effect.

Before You Begin

Consider warning users that you will restart the system, that they will lose access, and that they must sign in again to Cisco Unified Mobile Communicator after you restart.

Procedure


Step 1 Sign in to the Admin Portal.

Step 2 Select the [+] beside Server Controls.

Step 3 Select Cisco.

Step 4 Select Control Server.

Step 5 Select Stop next to Change Status.

Cisco Unified Mobility Advantage is stopped when Server Status changes to Not Running.


Viewing Version and Configuration Information

You can review your Cisco Unified Mobility Advantage version and configuration information. You will need this information if you contact Cisco support.

Procedure

To View
Do This

The installed version of Cisco Unified Mobility Advantage

Select the [+] beside System Management, then select System Properties.

A summary of the ports and other configuration information for Cisco Unified Mobility Advantage

Select the [+] beside System Management, then select Configuration Summary.

The installed version of Cisco Unified Mobile Communicator on a client

In the Admin Portal:

1. Select the [+] beside End Users, then select Search/Maintenance.

2. Select Edit for the user.

3. Select Phone Maintenance.

On the client:

Select Menu > Help > About.


Accessing the Cisco Unified Operating System Administration Portal

Use this portal to access your operating system configuration. For more information, see the online Help in this portal.

Before You Begin

You will need the platform administrator sign-in credentials you entered during installation. These are distinct from the Admin Portal sign-in credentials.

Procedure


Step 1 Go to the Admin Portal URL, or sign out of the Admin Portal if you are signed in.

Step 2 Select Cisco Unified OS Administration from the list box at the top right of the page.

Step 3 Select Go.

Step 4 Sign in.


Backing Up Your Cisco Unified Mobility Advantage Server

The Disaster Recovery System assists you in preparing for and recovering from disasters that might affect your Cisco Unified Mobility Advantage server.

We recommend that you back up your server using this procedure.

Before You Begin

The backup destination volume must be on the network and accessible through SFTP.

The account that is used to access the SFTP server on which the backup is stored must have write permission for the selected path on that volume.

Keep in mind that you will need to restore the backup to a server that has the identical version of the operating system and Cisco Unified Mobility Advantage installed.

Procedure


Step 1 Go to the Admin Portal URL:

Step 2 Select Disaster Recovery System from the list box at the top right of the page.

Step 3 Select Go.

Step 4 Sign in with the platform credentials you entered while installing Cisco Unified Mobility Advantage.

Step 5 Select Backup > Backup Device.

Step 6 Select Add New.

Step 7 Enter information about your backup server:

Option
Value

Backup Device Name

Enter a name that contains only alpha numeric characters, spaces ( ), dashes (-) and underscores (_). No other characters are allowed.

You will use this value to specify this server in subsequent steps.

Select Destination

Network Directory

Server Name

IP address or hostname of the backup server

Path name

Location on the backup server of the directory where you want to store the .tar file that holds your backup.

Use a unique directory for each server to back up.

User name

Credentials to access the server.

Password

Number of Backups to store

Specify a value high enough to ensure that the backups you want to keep are not overwritten.


Step 8 Select Save.

Step 9 Back up:

To Back Up
Do this

Manually

Select Backup > Manual Backup.

Automate on a schedule

Select Backup > Scheduler.


Step 10 Follow guidance on the page.

This procedure creates a .tar file.


Related Topics

How To Recover From Server Failure, page 19-20