Table Of Contents
Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones Release 3.0
Revised: November 30, 2007, OL-14834-02
These release notes describe the features and caveats for all versions of Cisco Unified Mobile Communicator for Symbian OS phones release 3.0.
To view the release notes for related versions of Cisco Unified Mobile Communicator, go to:
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
Overview of Cisco Unified Mobile Communicator
Cisco Unified Mobile Communicator is part of the Cisco Unified Communications family of products.
Cisco Unified Mobile Communicator is a software application installed on your mobile phone that works with Cisco Unified Mobility Advantage to extend office communication applications and services to your mobile phone.
In addition to placing and receiving calls and text messages, Cisco Unified Mobile Communicator allows you to:
•Receive Cisco Unified MeetingPlace and MeetingPlace Express notifications and dial into conferences
•Be alerted to office voice mail messages, see a list of voice mail messages, and select messages for playback
•Keep track of your missed, dialed, and received calls on both your mobile phone and your office phone
•Access up-to-date corporate and personal directory contacts
•Check the Availability Status of other Mobile Communicator users (see who is available to communicate or who prefers not to be disturbed)
See the Cisco Unified Mobile Communicator User Guide for Symbian OS Phones for more information.
Supported Symbian OS Phones
Table 1 shows the Symbian OS phones supported by Cisco Unified Mobile Communicator release 3.0.
Cisco Unified Mobile Communicator requires the following on a Symbian OS phone:
•2 MB of available memory or a memory card for installation (see "Memory Card Recommendations" section)
•4 MB available RAM for execution
Memory Card Recommendations
Cisco recommends that if you are running multiple applications on your mobile phone, you should install Cisco Unified Mobile Communicator on an external memory card. The recommended minimum memory card size is 128 MB.
The performance of applications on a mobile phone is impacted by the available runtime memory (RAM). If you use multiple applications simultaneously that consume most of the available runtime memory, the mobile operating system sends a "low memory" signal to the applications. Cisco Unified Mobile Communicator sends a warning message, stops running, and releases its use of memory, as specified by the mobile operating system's guidelines. Other (non Cisco Unified Mobile Communicator) applications may behave in a similar manner, or they may shut down silently, ignore the signal and attempt to keep running, or crash.
Adding a memory card to the mobile phone increases the space for storing an application. Therefore, the memory that would have been used by the stored program is now free for use by all applications. While this increases available memory and improves performance, memory is increased but is still limited. The "low memory" condition may still occur.
If Cisco Unified Mobile Communicator stops running because of this condition, restart Cisco Unified Mobile Communicator manually as soon as the other application that is using all of the runtime memory is closed.
Cisco Unified Mobile Communicator Documentation
These publications are available at the following URL:
•Cisco Unified Mobile Communicator Quick Start Guide for Symbian OS Phones
•Cisco Unified Mobile Communicator User Guide for Symbian OS Phones
•Cisco Unified Mobile Communicator User Portal Guide
Cisco Unified Mobility Advantage Documentation
These publications are available at the following URL:
•Cisco Unified Mobility Advantage Installation Guide
•Cisco Unified Mobility Advantage Administration Guide
•Release Notes for Cisco Unified Mobility Advantage
•Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones
Cisco Unified Communications Solution Reference Network Design (SRND) Documentation
The latest Unified Communications SRND publication is available at the following URL:
Uploading Cisco Unified Mobile Communicator on the Server
To upload Cisco Unified Mobile Communicator for Symbian OS phones release 3.0 on the Cisco Unified Mobility Advantage Server:
Step 1 Download the Cisco Unified Mobile Communicator for Symbian OS phones ISO file from Cisco.com.
Using any commercially available ISO file unpackaging program, expand the ISO file to the directory of your choice on your local hard disk.
If you cannot find a program to expand ISO files, you can use any commercially available CD-ROM burner program, and burn the file onto a CD.
Step 2 Log in to the Cisco Unified Mobility Advantage Admin Portal.
Step 3 Upload the .OAR file from the expanded ISO file or from the CD onto the Cisco Unified Mobility Advantage server:
a. Select Handset Platform Management, Upload New Version.
b. Select Browse and locate the .OAR file.
c. Click Submit.
Installing Cisco Unified Mobile Communicator on a Phone
A system administrator must activate the end users on the Cisco Unified Mobility Advantage Admin Portal who will be installing Cisco Unified Mobile Communicator on their Symbian OS phones. See the Cisco Unified Mobility Advantage Administration Guide for more information.
After a system administrator uploads Cisco Unified Mobile Communicator to the Cisco Unified Mobility Advantage Server and activates end users, Cisco Unified Mobile Communicator can be installed on Symbian OS phones. This installation can be done by an end user, or by a system administrator on behalf of an end user. See the Cisco Unified Mobile Communicator Quick Start Guide for Sym.bian OS Phones or the Cisco Unified Mobility Advantage Administration Guide for more information.
Note Cisco Unified Mobile Communicator can be installed on a Symbian OS phone using one of two methods: over-the-air installation or manual installation. Over-the-air installation is supported by mobile carriers in the U.S. only. For mobile carriers outside of the U.S., users must manually install and provision Cisco Unified Mobile Communicator.
Manually Installing and Provisioning Cisco Unified Mobile Communicator
For users with mobile carriers outside of the U.S., or if the over-the-air installation and provisioning described in the Cisco Unified Mobile Communicator Quick Start Guide for Symbian OS Phones fails, a user can manually install and provision Cisco Unified Mobile Communicator as described in this section.
Step 1 Download the Cisco Unified Mobile Communicator application to your desktop computer.
a. Log in to the Cisco Unified Mobile Communicator User Portal.
b. Select My Phones.
c. Click the Download icon associated with the Symbian OS phone, and follow the instructions on the User Portal to download the application to your desktop computer.
Step 2 Click on the Information icon to see your Phone Registration information. This information is needed in Step 6.
Step 3 Install the Cisco Unified Mobile Communicator application on your phone using the Nokia PC Suite or Bluetooth connection.
See the user guide that came with your phone for instructions on installing an application using the Nokia PC Suite or Bluetooth connection.
Step 4 Launch Cisco Unified Mobile Communicator on the phone by clicking the Cisco icon on the phone application menu.
Step 5 Select Yes when prompted to manually provision Cisco Unified Mobile Communicator.
Step 6 Enter your Phone Registration information (obtained in Step 2) in the provisioning form that appears.
Enter the information in the fields exactly as they appear in the Phone Registration Information form. Enter the phone number of the mobile phone that Mobile Communicator is being installed on. The phone number must contain digits only.
Step 7 Enter your Cisco Unified Mobile Communicator password when prompted.
This is the same password used to log in to the Cisco Unified Mobile Communicator User Portal.
Step 8 Select the access point that you use with the browser on your mobile phone when prompted.
Once the access point is set, Cisco Unified Mobile Communicator attempts to connect to the Cisco Unified Mobility Advantage Server to complete the provisioning process.
Note If connection takes more than a few minutes, check the server and port settings you entered using the Phone Registration Information form. Open Options on the Cisco Unified Mobile Communicator Home view and select Change Settings. Make sure these settings match those listed in the Phone Registration Information on the User Portal.
Once complete, the Cisco Unified Mobile Communicator Home view appears.
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 Click the Launch Bug Toolkit hyperlink.
Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.
Table 2 lists Severity 1, 2 and 3 defects that are open for Cisco Unified Mobile Communicator for Symbian OS Phones release 3.0.
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Toolkit. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2007 Cisco Systems, Inc. All rights reserved.