Guest

Cisco Unified Mobility Advantage

Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones, Release 3.0 - Revised: November 30, 2007

  • Viewing Options

  • PDF (178.8 KB)
  • Feedback
Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones Release 3.0

Table Of Contents

Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones Release 3.0

Contents

Overview of Cisco Unified Mobile Communicator

Supported Symbian OS Phones

System Requirements

Memory Card Recommendations

Related Documentation

Installation Notes

Uploading Cisco Unified Mobile Communicator on the Server

Installing Cisco Unified Mobile Communicator on a Phone

Manually Installing and Provisioning Cisco Unified Mobile Communicator

Caveats

Using Bug Toolkit

Open Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones Release 3.0


Revised: November 30, 2007, OL-14834-02

These release notes describe the features and caveats for all versions of Cisco Unified Mobile Communicator for Symbian OS phones release 3.0.

To view the release notes for related versions of Cisco Unified Mobile Communicator, go to:

http://www.cisco.com/en/US/products/ps7271/tsd_products_support_series_home.html

Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Overview of Cisco Unified Mobile Communicator

System Requirements

Related Documentation

Installation Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Overview of Cisco Unified Mobile Communicator

Cisco Unified Mobile Communicator is part of the Cisco Unified Communications family of products.

Cisco Unified Mobile Communicator is a software application installed on your mobile phone that works with Cisco Unified Mobility Advantage to extend office communication applications and services to your mobile phone.

In addition to placing and receiving calls and text messages, Cisco Unified Mobile Communicator allows you to:

Receive Cisco Unified MeetingPlace and MeetingPlace Express notifications and dial into conferences

Be alerted to office voice mail messages, see a list of voice mail messages, and select messages for playback

Keep track of your missed, dialed, and received calls on both your mobile phone and your office phone

Access up-to-date corporate and personal directory contacts

Check the Availability Status of other Mobile Communicator users (see who is available to communicate or who prefers not to be disturbed)

See the Cisco Unified Mobile Communicator User Guide for Symbian OS Phones for more information.

Supported Symbian OS Phones

Table 1 shows the Symbian OS phones supported by Cisco Unified Mobile Communicator release 3.0.

Table 1 Supported Symbian OS Phones

Phone
Country
Mobile Carrier
Language

Nokia E65

France

Orange

English

Nokia E65

France

SFR

English

Nokia E65

Norway

Telenor

English

Nokia E65

Switzerland

Orange

English

Nokia E65

Switzerland

Sunrise

English

Nokia E65

Switzerland

Swisscom

English

Nokia E65

UK

3G

English

Nokia E65

UK

BT

English

Nokia E65

UK

O2

English

Nokia E65

UK

Orange

English

Nokia E65

UK

T-Mobile

English

Nokia E65

UK

Vodafone

English

Nokia E65

USA

AT&T

English

Nokia E65

USA

T-Mobile

English

Nokia E61

France

Orange

English

Nokia E61

France

SFR

English

Nokia E61

Japan

DocoMo

English

Nokia E61

Japan

Softbank

English

Nokia E61

Norway

Telenor

English

Nokia E61

Switzerland

Orange

English

Nokia E61

Switzerland

Swisscom

English

Nokia E61

Switzerland

Sunrise

English

Nokia E61

UK

3G

English

Nokia E61

UK

BT

English

Nokia E61

UK

Orange

English

Nokia E61

UK

T-Mobile

English

Nokia E61

UK

Vodafone

English

Nokia E61

UK

02

English

Nokia E61

USA

AT&T

English

Nokia E61

USA

T-Mobile

English

Nokia E61i

France

Orange

English

Nokia E61i

France

SFR

English

Nokia E61i

Norway

Telenor

English

Nokia E61i

Switzerland

Orange

English

Nokia E61i

Switzerland

Swisscom

English

Nokia E61i

Switzerland

Sunrise

English

Nokia E61i

UK

3G

English

Nokia E61i

UK

BT

English

Nokia E61i

UK

02

English

Nokia E61i

UK

Orange

English

Nokia E61i

UK

T-Mobile

English

Nokia E61i

UK

Vodafone

English

Nokia E61i

USA

T-Mobile

English

Nokia E61i

USA

AT&T

English


System Requirements

Cisco Unified Mobile Communicator requires the following on a Symbian OS phone:

2 MB of available memory or a memory card for installation (see "Memory Card Recommendations" section)

4 MB available RAM for execution

Memory Card Recommendations

Cisco recommends that if you are running multiple applications on your mobile phone, you should install Cisco Unified Mobile Communicator on an external memory card. The recommended minimum memory card size is 128 MB.

The performance of applications on a mobile phone is impacted by the available runtime memory (RAM). If you use multiple applications simultaneously that consume most of the available runtime memory, the mobile operating system sends a "low memory" signal to the applications. Cisco Unified Mobile Communicator sends a warning message, stops running, and releases its use of memory, as specified by the mobile operating system's guidelines. Other (non Cisco Unified Mobile Communicator) applications may behave in a similar manner, or they may shut down silently, ignore the signal and attempt to keep running, or crash.

Adding a memory card to the mobile phone increases the space for storing an application. Therefore, the memory that would have been used by the stored program is now free for use by all applications. While this increases available memory and improves performance, memory is increased but is still limited. The "low memory" condition may still occur.

If Cisco Unified Mobile Communicator stops running because of this condition, restart Cisco Unified Mobile Communicator manually as soon as the other application that is using all of the runtime memory is closed.

Related Documentation

Cisco Unified Mobile Communicator Documentation

These publications are available at the following URL:

http://www.cisco.com/en/US/products/ps7271/tsd_products_support_series_home.html

Cisco Unified Mobile Communicator Quick Start Guide for Symbian OS Phones

Cisco Unified Mobile Communicator User Guide for Symbian OS Phones

Cisco Unified Mobile Communicator User Portal Guide

Cisco Unified Mobility Advantage Documentation

These publications are available at the following URL:

http://www.cisco.com/en/US/products/ps7270/tsd_products_support_series_home.html

Cisco Unified Mobility Advantage Installation Guide

Cisco Unified Mobility Advantage Administration Guide

Release Notes for Cisco Unified Mobility Advantage

Release Notes for Cisco Unified Mobile Communicator for Symbian OS Phones

Cisco Unified Communications Solution Reference Network Design (SRND) Documentation

The latest Unified Communications SRND publication is available at the following URL:

http://www.cisco.com/go/srnd

Installation Notes

Uploading Cisco Unified Mobile Communicator on the Server

Installing Cisco Unified Mobile Communicator on a Phone

Manually Installing and Provisioning Cisco Unified Mobile Communicator

Uploading Cisco Unified Mobile Communicator on the Server

To upload Cisco Unified Mobile Communicator for Symbian OS phones release 3.0 on the Cisco Unified Mobility Advantage Server:

Procedure


Step 1 Download the Cisco Unified Mobile Communicator for Symbian OS phones ISO file from Cisco.com.

Using any commercially available ISO file unpackaging program, expand the ISO file to the directory of your choice on your local hard disk.

If you cannot find a program to expand ISO files, you can use any commercially available CD-ROM burner program, and burn the file onto a CD.

Step 2 Log in to the Cisco Unified Mobility Advantage Admin Portal.

Step 3 Upload the .OAR file from the expanded ISO file or from the CD onto the Cisco Unified Mobility Advantage server:

a. Select Handset Platform Management, Upload New Version.

b. Select Browse and locate the .OAR file.

c. Click Submit.


Installing Cisco Unified Mobile Communicator on a Phone

A system administrator must activate the end users on the Cisco Unified Mobility Advantage Admin Portal who will be installing Cisco Unified Mobile Communicator on their Symbian OS phones. See the Cisco Unified Mobility Advantage Administration Guide for more information.

After a system administrator uploads Cisco Unified Mobile Communicator to the Cisco Unified Mobility Advantage Server and activates end users, Cisco Unified Mobile Communicator can be installed on Symbian OS phones. This installation can be done by an end user, or by a system administrator on behalf of an end user. See the Cisco Unified Mobile Communicator Quick Start Guide for Sym.bian OS Phones or the Cisco Unified Mobility Advantage Administration Guide for more information.


Note Cisco Unified Mobile Communicator can be installed on a Symbian OS phone using one of two methods: over-the-air installation or manual installation. Over-the-air installation is supported by mobile carriers in the U.S. only. For mobile carriers outside of the U.S., users must manually install and provision Cisco Unified Mobile Communicator.


Manually Installing and Provisioning Cisco Unified Mobile Communicator

For users with mobile carriers outside of the U.S., or if the over-the-air installation and provisioning described in the Cisco Unified Mobile Communicator Quick Start Guide for Symbian OS Phones fails, a user can manually install and provision Cisco Unified Mobile Communicator as described in this section.

Procedure


Step 1 Download the Cisco Unified Mobile Communicator application to your desktop computer.

a. Log in to the Cisco Unified Mobile Communicator User Portal.

b. Select My Phones.

c. Click the Download icon associated with the Symbian OS phone, and follow the instructions on the User Portal to download the application to your desktop computer.

Step 2 Click on the Information icon to see your Phone Registration information. This information is needed in Step 6.

Step 3 Install the Cisco Unified Mobile Communicator application on your phone using the Nokia PC Suite or Bluetooth connection.

See the user guide that came with your phone for instructions on installing an application using the Nokia PC Suite or Bluetooth connection.

Step 4 Launch Cisco Unified Mobile Communicator on the phone by clicking the Cisco icon on the phone application menu.

Step 5 Select Yes when prompted to manually provision Cisco Unified Mobile Communicator.

Step 6 Enter your Phone Registration information (obtained in Step 2) in the provisioning form that appears.

Enter the information in the fields exactly as they appear in the Phone Registration Information form. Enter the phone number of the mobile phone that Mobile Communicator is being installed on. The phone number must contain digits only.

Step 7 Enter your Cisco Unified Mobile Communicator password when prompted.

This is the same password used to log in to the Cisco Unified Mobile Communicator User Portal.

Step 8 Select the access point that you use with the browser on your mobile phone when prompted.

Once the access point is set, Cisco Unified Mobile Communicator attempts to connect to the Cisco Unified Mobility Advantage Server to complete the provisioning process.


Note If connection takes more than a few minutes, check the server and port settings you entered using the Phone Registration Information form. Open Options on the Cisco Unified Mobile Communicator Home view and select Change Settings. Make sure these settings match those listed in the Phone Registration Information on the User Portal.


Once complete, the Cisco Unified Mobile Communicator Home view appears.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.


Open Caveats

Table 2 lists Severity 1, 2 and 3 defects that are open for Cisco Unified Mobile Communicator for Symbian OS Phones release 3.0.

For more information about an individual defect, you can access the online record for the defect by accessing the Bug Toolkit. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open Caveats for Cisco Unified Mobile Communicator for Symbian OS Phones Release 3.0.

Identifier
Headline and Bug Toolkit Link

CSCsi55596

Voice mail message played from detailed view is not changed to "read"

CSCsj05259

In low reception areas, connection retries lead to application crash

CSCsj20571

Contact name is not displayed if added from new contact wizard

CSCsj22832

Change alert text if low memory

CSCsj45184

Low memory application crash send or receive message

CSCsj45244

Application crashed while receiving message in low memory condition

CSCsj45264

No error message when memory is full and messages arrive

CSCsj88737

Back option does not work in Voicemail playback screen after selecting the End key

CSCsk47998

Cannot exit application if unprovisioning phone while application is open


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html