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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone Release Notes for Firmware Release 8.3(5) (SCCP and SIP)

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Cisco Unified IP Phone Release Notes for Firmware Release 8.3(5) (SCCP and SIP) 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G

Table Of Contents

Cisco Unified IP Phone Release Notes for Firmware Release 8.3(5) (SCCP and SIP)
7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G

Contents

Related Documentation

Installation Notes

Installing Firmware Release 8.3(5) for SCCP

Firmware Upgrade Issues for SCCP

Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914

Installing Firmware for the Cisco Unified IP Phone 7931G (SCCP only)

Installing Firmware for the Cisco Unified IP Phone (SCCP) except 7931G

Installing Firmware Release 8.3(5) for SIP except 7931G

Firmware Upgrade Issues for SIP

Installing Firmware for SIP

Important Notes

Cisco Catalyst Port Security and LLDP-MED

Intercom History Option Removal

Cisco Unified IP Phone Displays XML Error with Extension Mobility

Daisy Chaining Cisco Unified IP Phones

Support for 2008 Australia Summertime Change

Caveats

Using Bug Toolkit

Open Caveats

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Resolved Caveats

Resolved SCCP Caveats

Resolved SCCP and SIP Caveats

Resolved SIP Caveats Except 7931G

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone Release Notes for Firmware Release 8.3(5) (SCCP and SIP)
7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G


Updated June, 2008

Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 8.3(5).

The SCCP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager release 3.3.

The SIP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, and Cisco Unified CallManager releases 5.1 and 5.0.


Note SIP firmware release 8.3(5) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.


Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Important Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

This section contains these topics:

Installing Firmware Release 8.3(5) for SCCP

Installing Firmware Release 8.3(5) for SIP except 7931G

Installing Firmware Release 8.3(5) for SCCP

This section describes how to install firmware release 8.3(5) for SCCP.

Firmware Upgrade Issues for SCCP

The following sections describe the firmware upgrade issues for SCCP:

All Cisco Unified IP Phones Except 7931G

Cisco Unified IP Phone 7931G

All Cisco Unified IP Phones Except 7931G


Note This section does not apply to Cisco Unified IP Phone 7931G.


The following upgrade issues apply:

If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.

Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server. To access the device packs, go to the following URL, http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser.

Cisco Unified IP Phone 7931G

There are no upgrade issues for the Cisco Unified IP Phone 7931G.

Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914


Note The following Cisco Unified IP Phone models do not support the Cisco Unified IP Phone Expansion Module 7914: 7941G-GE, 7941G, 7931G, 7911G, and 7906G.


If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.3(5) features on your expansion module.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:

For Cisco Unified CallManager 4.3 and earlier:

cmterm-7914-sccp.5-0-3.exe

For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7914-sccp.5-0-3.cop

For Cisco Unified CallManager 5.0(4) and later:

cmterm-7914-sccp.5-0-3.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7914-sccp.5-0-3-readme.htm


Installing Firmware for the Cisco Unified IP Phone 7931G (SCCP only)

Before using the Cisco Unified IP Phone 7931G with Cisco Unified Communications Manager release 6.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone 7931G, click the following file and follow the prompts.

For Cisco Unified Communications Manager 6.0 and later:

cmterm-7931-sccp.8-3-5.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7931-sccp.8-3-5-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Installing Firmware for the Cisco Unified IP Phone (SCCP) except 7931G


Note This section does not apply to Cisco Unified IP Phone 7931G.


Before using the Cisco Unified IP Phone with Cisco CallManager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

Before You Begin

If you are upgrading from an earlier firmware version, see the "Firmware Upgrade Issues for SCCP" section.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the SCCP firmware for Cisco Unified IP Phone, click one of the hyperlinks from the URL in Step1 and follow the prompts:

For Cisco Unified CallManager 4.3 and earlier:

cmterm-7970_7971-sccp.8-3-5.exe

cmterm-7941_7961-sccp.8-3-5.exe

cmterm-7911_7906-sccp.8-3-5.exe

For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7970_7971-sccp.8-3-5.cop

cmterm-7941_7961-sccp.8-3-5.cop

cmterm-7911_7906-sccp.8-3-5.cop

For Cisco Unified CallManager 5.0(4) and higher:

cmterm-7970_7971-sccp.8-3-5.cop.sgn

cmterm-7941_7961-sccp.8-3-5.cop.sgn

cmterm-7911_7906-sccp.8-3-5.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7970_7971-sccp.8-3-5-readme.htm

cmterm-7941_7961-sccp.8-3-5-readme.htm

cmterm-7911_7906-sccp.8-3-5-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Installing Firmware Release 8.3(5) for SIP except 7931G


Note This section does not apply to Cisco Unified IP Phone 7931G.


This section describes how to install firmware release 8.3(5) for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.1, 6.0 and Cisco Unified CallManager releases 5.1 and 5.0.

Firmware Upgrade Issues for SIP

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.

Installing Firmware for SIP

Before using the Cisco Unified IP Phone with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the SIP firmware for Cisco Unified IP Phone, click one of the hyperlinks from the URL in Step1 and follow the prompts:

For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7970_7971-sip.8-3-5.cop

cmterm-7941_7961-sip.8-3-5.cop

cmterm-7911_7906-sip.8-3-5.cop

For Cisco Unified CallManager 5.0(4) and higher:

cmterm-7970_7971-sip.8-3-5.cop.sgn

cmterm-7941_7961-sip.8-3-5.cop.sgn

cmterm-7911_7906-sip.8-3-5.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7970_7971-sip.8-3-5-readme.htm

cmterm-7941_7961-sip.8-3-5-readme.htm

cmterm-7911_7906-sip.8-3-5-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Important Notes

This section contains these topics:

Cisco Catalyst Port Security and LLDP-MED

Intercom History Option Removal

Cisco Unified IP Phone Displays XML Error with Extension Mobility

Daisy Chaining Cisco Unified IP Phones

Support for 2008 Australia Summertime Change

Cisco Catalyst Port Security and LLDP-MED

Cisco Unified IP Phone firmware release 8.3(3) and later, provides support for the LLDP-MED Link Layer protocol. LLDP is a protocol similar to CDP and used for device discovery between a LAN switch and an endpoint. Some Catalyst switches running IOS earlier than 12.2(44)SE, may not support LLDP and indicate that an extra device has been connected to the switch port.

If the Catalyst switch is using Port Security to count the number of devices connected, the appearance of an LLDP packet may cause the port count to increase, and cause the switch to disable the port. Please verify that your Catalyst switch supports LLDP, or increase the port count, before deploying this firmware.

Intercom History Option Removal

The Intercom History option has been removed from the Directories menu on the Cisco Unified IP Phones for firmware release 8.3(5). For more information, refer to CSCsk99117.

Cisco Unified IP Phone Displays XML Error with Extension Mobility

When you use firmware release 8.3(5) with Cisco Unified Communications Manager 6.x, you must use Cisco Unified Communications Manager engineering special release. If this is not used, you will receive an XML parse error when you login or logout of a Cisco Unified IP Phone. Contact your Cisco support representative to obtain the engineering special software. For more information, refer to CSCsj79645.

Daisy Chaining Cisco Unified IP Phones

Cisco does not support connecting an IP Phone to another IP Phone through the PC port. Each IP Phone should directly connect to a switch port. If IP Phones are connected together in a line (daisy chaining by using the PC port), the IP Phones will not work.

Support for 2008 Australia Summertime Change

Cisco Unified IP Phone firmware release 8.3(5) includes support for 2008 Australian Summertime. For more information, refer to CSCsl16521.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

This section contains these topics:

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Open SCCP Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SCCP version of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open SCCP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5) 

Identifier
Headline and Bug Toolkit Link

CSCsl74124

Cisco Unified IP Phone 7931G stops displaying the timer counter of a held call

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl74124

CSCsm27862

Cisco Unified IP Phone 7931G is stuck in boot mode while changing locale from French to Chinese http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm27862

CSCsm93615

Idle softkeys disappear on Cisco Unified IP Phone 7931G with Cisco Unified Communications Manager Express (CME) overlay line

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm93615

CSCso41717

Cisco Unified IP Phone 7931G freezes intermittently and hardware buttons stop working

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso41717

CSCso54446

Can not invoke Cisco Unified IP Phone 7931G setting menu after failover to Survivable Remote Site Telephony (SRST)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso54446

CSCso64227

Cisco Unified IP Phone 7931G cannot answer incoming call when it displays speed dial menu

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso64227

CSCso74700

Cisco Unified IP Phone 7931G call focus for connected call is lost during multiple ringing calls

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso74700


Open SCCP and SIP Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open SCCP and SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5) 

Identifier
Headline and Bug Toolkit Link 

CSCsj14759

Incorrect display of input Arabic and English letters

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14759

CSCsj41419

In Arabic locale, Cisco Unified IP Phone displays character 'i' the same as 'l'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj41419

CSCsk63880

Cisco Unified IP Phone 7970G is stuck after long duration high Link Layer Discovery Protocol) LLDP traffic test

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk63880

CSCsm13939

Second line gets focus when Busy Lamp Field (BLF) with a button is pressed

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm13939

CSCsm51731

Quickly pressing `?' gets help content in English but not in local language

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm51731

CSCsm54499

Cisco Unified IP Phone cannot display all numbers

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm54499

CSCso00832

Able to create an IB partition with invalid P_Key 80:00

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso00832

CSCso02945

Cisco Unified IP Phone 7961G-GE is inoperable when button template is not received

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso02945

CSCso18592

Delay in display update on Cisco IP Manager Assistant (IPMA) manager Cisco Unified IP Phone after intercepting call

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso18592

CSCso22536

Compressor Limiter Expander does not use handset table on Cisco Unified IP Phone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso22536

CSCso23744

Cisco Unified IP Phone does not always advertise G.722 capability

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso23744

CSCso26500

Failure to blind transfer a call during a conference

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso26500

CSCso28683

Cisco Unified IP Phone TCP stack reuses ports too soon

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso28683

CSCso34957

Active barge context does not get focus

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso34957

CSCso37421

The letter `T' in `Transfer' menu is too close to menu frame

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso37421

CSCso43647

No narrowband filter is applied to narrowband headsets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso43647

CSCso54322

Cisco Unified IP Phone firmware locks up upon Cisco Unified Communications Manager Express (CME) registration reject

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso54322

CSCso56144

Receive Loudness Rating (RLR) and frequency mask is incorrect on retrofit wideband handsets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso56144

CSCso56206

Noise reduction introduces watery-sounding noise

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso56206

CSCso57234

Alerting name is inconsistent on screen display and placed call

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso57234

CSCso60181

Manager Cisco Unified IP Phone plays the alerting tone twice after call gets intercepted

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso60181

CSCso60968

Sidetone level is not set correctly on headsets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso60968

CSCso71668

Users experience discomfort with wideband handset sidetone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso71668

CSCso73387

Cisco Unified IP Phone cannot make a call with Key Expansion Module configured

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso73387


Open SIP Caveats

Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SIP version of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Open SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5) 

Identifier
Headline and Bug Toolkit Link

CSCso23874

`Keep Conference' does not work on SIP Cisco Unified IP Phone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso23874

CSCso49790

SIP Cisco Unified IP Phone alert name is not in placed calls history

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso49790


Resolved Caveats

This section contains these topics:

Resolved SCCP Caveats

Resolved SCCP and SIP Caveats

Resolved SIP Caveats Except 7931G

Resolved SCCP Caveats

Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP version of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 4 Resolved SCCP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5) 

Identifier
Headline

CSCsk44273

Cisco Unified IP Phone 7931G `CGI/ModeInfo' webpage is unavailable in certain scenario

CSCsl23568

Cisco Unified IP Phone 7931G displays incorrect softkeys when the shared line peer barges in

CSCsl69595

Cisco Unified IP Phone 7931G does not display the entire label configured in line page

CSCsl88522

Cisco Unified IP Phone has a problem with SCCP messages while in Survivable Remote Site Telephony (SRST) mode

CSCsl92614

Call focus of Cisco Unified IP Phone 7931G mismatches softkeys when shared line is on hold

CSCsl94138

Java exception during Cisco Unified IP Phone (SCCP) fallback from SRST mode

CSCsm37767

Cisco Unified IP Phone 7971G-GE and 7970G (SCCP) mute button is not turned on during whisper intercom

CSCso31485

Cisco Unified IP Phone 7931G speed dial under Directory are displayed in incorrect sort order

CSCso33900

Invalid SCCP message on Cisco Unified IP Phone


Resolved SCCP and SIP Caveats

Table 5 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 5 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 5 Resolved SCCP and SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5) 

Identifier
Headline

CSCsk01478

Call is put on hold while transferring a parked call in a scenario

CSCsk36196

Broadcast traffic from traffic generator causes Cisco Unified IP Phone 7961G-GE and 7941G to crash or freeze

CSCsk57733

Cisco Unified IP Phone 7971G-GE, 7970G, 7961G-GE, and 7941G-GE have `CiscoIPPhoneText' issue

CSCsl33042

Cisco Unified IP Phone running Cisco Interoperability and Collaboration System (IPICS) multicast application changes to Voice Activity Detection (VAD)

CSCsl37865

Cisco Unified IP Phone gets stuck updating locale when upgrading firmware

CSCsl46387

Cisco Unified IP Phone gives up too early on HTTP POST authentication attempt

CSCsl52227

Cisco Unified IP Phone validation of eXtensible Markup Language (XML) URL tags need to be changed

CSCsl54857

Cisco Unified Video Advantage (CVTA) connection to Cisco Unified IP Phone takes a long time

CSCsl68189

802.1X re-authorization breaks Cisco Unified IP Phone connectivity

CSCsl75154

Placed call does not contain alerting name when using translation pattern

CSCsl76090

Busy Lamp Feature (BLF) audible alerting tone with Cisco Unified IP Phone idle is not played clearly

CSCsl90471

A rule is violated in static analysis

CSCsl97954

Help menu is stuck after pressing the `5' button multiple times

CSCsm09357

Cisco Unified IP Phone does not send untagged packets after Cisco Discovery Protocol (CDP) timeout

CSCsm16299

Voice VLAN enabled is always 'NO' in Cisco Unified IP Phone setting menu

CSCsm22800

Mute button changes from red to off during an intercom call

CSCsm27527

RTPRx command handling defect

CSCsm27770

Cisco Unified IP Phone displays `???' when posting EditDial XML object

CSCsm32477

After upgrade, link state is not detected and `EAPOL-LOGOFF' is not sent

CSCsm37201

Unable to exit corporate directory when incoming call arrives

CSCsm49188

Cisco Unified IP Phone responds successfully when the IP Phone has not executed the request

CSCsm70272

Cisco Unified IP Phone does not understand URL

CSCsm74994

XML prolog with single quotes causes Java `StringIndexOutOfBoundsException' error

CSCsm80816

Services menu stays in the background when a barge call is picked up

CSCsm82585

Notify URL is not working on a Cisco Unified IP Phone 7970G and Cisco Unified IP Phone 7975G

CSCsm84734

Java Cisco Unified IP Phone RTPRx stream is dropped when call rings and not answered

CSCsm85880

Handsfree volume resets

CSCsm97575

Call bubble is not displayed for second line when a call is on first line

CSCso09294

Cisco Unified IP Phone 7961G-GE does not ring if there is an active call on shared line

CSCso21630

Cisco Unified IP Phone cannot answer the first incoming call after fallback


Resolved SIP Caveats Except 7931G

Table 6 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SIP version of firmware release 8.3(5).


Note This section does not apply to the Cisco Unified IP Phone 7931G.


For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 6 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 6 Resolved SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5) 

Identifier
Headline

CSCsk18033

Cisco Unified IP Phone (SIP) does not fallback from second Cisco Unified Communications Manager server after receiving `File Not Found' error

CSCsk86731

Cisco Unified IP Phone (SIP) one-way voice with talkback feature when Real-Time Conferencing Program (RTCP) is enabled


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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