Table Of Contents
Cisco Unified IP Phone Expansion Module 7915G and 7916G
Installing Firmware Release 8.3(5) for SCCP
Cisco Unified IP Phone Expansion Module 7916 and Cisco Unified IP Phone Expansion Module 7915
Cisco Unified IP Phone Expansion Module 7914
Firmware Installation Procedure for SCCP
Installing Firmware Release 8.3(5) for SIP
Firmware Installation Procedure for SIP
Cisco Catalyst Port Security and LLDP-MED
Daisy Chaining Cisco Unified IP Phones
Support for 2008 Australia Summertime Change
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(5) (SCCP and SIP)
Updated June, 2008Use these release notes with a Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G running SCCP or SIP firmware release 8.3(5).
The SCCP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 4.3, 4.2, and 4.1.
The SIP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, and Cisco Unified Call Manager release 5.1.
Note SIP firmware release 8.3(5) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
•Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
This section contains information on topics introduced in firmware release 8.3(5).
Cisco Unified IP Phone Expansion Module 7915G and 7916G
The Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916 attaches to your Cisco Unified IP Phone 7962G, 7965G, or 7975G. Each Expansion Module adds up to 24 extra line appearances or programmable buttons to your IP Phone. You can attach up to two Expansion Modules to your Cisco Unified IP Phone for a total of 48 extra line appearances or programmable buttons.
The Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916 are supported in firmware release 8.3(5) with the SCCP protocol only.
Note If you are running the SCCP protocol, you can only configure a maximum of 42 lines on your IP Phone. For example, if you configure two 24-line Cisco Unified IP Phone Expansion Modules on a Cisco Unified IP Phone, only the first 42 lines will be available for use—including the first six or eight lines on the Cisco Unified IP Phone.
For more information, see Cisco Unified IP Phone Expansion Module 7915 Phone Guide and Cisco Unified IP Phone Expansion Module 7916 Phone Guide.
Installation Notes
This section contains these topics:
•Installing Firmware Release 8.3(5) for SCCP
•Installing Firmware Release 8.3(5) for SIP
Installing Firmware Release 8.3(5) for SCCP
This section describes how to install firmware release 8.3(5) for SCCP.
Cisco Unified IP Phone Expansion Module 7916 and Cisco Unified IP Phone Expansion Module 7915
Before you use the Cisco Unified IP Phone Expansion Module 7916 or Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B016-1-0-2 or B015-1-0-2, respectively, before using the IP Phone to support relevant 8.3(5) features on your expansion module.
Note The 7975G, 7965G, and 7962G IP Phones support the Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916. You can add a maximum of two Expansion Modules to these IP Phones.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7915 or Cisco Unified IP Phone Expansion Module 7916, click one of the following hyperlinks and follow the prompts:
For Cisco Unified Communications Manager 6.1(2) and later:
•cmterm-7915.1-0-2.cop.sgn
•cmterm-7916.1-0-2.cop.sgn
For Cisco Unified CallManager 5.1:
•cmterm-7915.1-0-2.cop.sgn
•cmterm-7916.1-0-2.cop.sgn
For Cisco Unified CallManager 4.3 and 4.2:
•cmterm-7915.1-0-2.exe
•cmterm-7916.1-0-2.exe
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-7915_7916.1-0-2-readme.htm
Cisco Unified IP Phone Expansion Module 7914
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the IP Phone to support relevant 8.3(5) features on your expansion module.
Note The 7975G, 7965G, and 7962G IP Phones support the Cisco Unified IP Phone Expansion Module 7914. You can add a maximum of two Expansion Modules to these IP Phones.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:
•For Cisco Unified CallManager 4.3 and earlier:
cmterm-7914-sccp.5-0-3.exe
•For Cisco Unified CallManager 5.1 and later:
cmterm-7914-sccp.5-0-3.cop
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-7914-sccp.5-0-3-readme.htm
Firmware Installation Procedure for SCCP
Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified CallManager release 4.1 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 To download the firmware for Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, or 7942G click one of the following hyperlinks and follow the prompts:
•For Cisco Unified CallManager 4.3, 4.2, and 4.1:
Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-5.exeCisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-5.exeCisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-5.exe•For Cisco Unified CallManager 5.1(1b) and later:
Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-5.cop.sgnCisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-5.cop.sgnCisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-5.cop.sgn
Note Cisco Unified CallManager versions 5.1(1) and later require signed cop files.
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-5-readme.htmCisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sccp.8-3-5-readme.htmCisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sccp.8-3-5-readme.htmStep 4 Follow the instructions in the Readme file to install the firmware.
Installing Firmware Release 8.3(5) for SIP
This section describes how to install firmware release 8.3(5) for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, and Cisco Unified CallManager release 5.1.
Firmware Installation Procedure for SIP
Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified CallManager 5.1 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Double-click the following hyperlink, and follow the prompts to download the appropriate firmware for the phone model:
Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-5.cop.sgnCisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sip.8-3-5.cop.sgnCisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sip.8-3-5.cop.sgn
Note Cisco Unified CallManager versions 5.1(1) and later require signed cop files.
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-5-readme.htmCisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sip.8-3-5-readme.htmCisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sip.8-3-5-readme.htmStep 4 Follow the instructions in the Readme file to install the firmware.
Important Notes
This section contains these topics:
•Cisco Catalyst Port Security and LLDP-MED
•Daisy Chaining Cisco Unified IP Phones
•Support for 2008 Australia Summertime Change
Cisco Catalyst Port Security and LLDP-MED
Cisco Unified IP Phone firmware release 8.3(3) and later, provides support for the LLDP-MED Link Layer protocol. LLDP is a protocol similar to CDP and used for device discovery between a LAN switch and an endpoint. Some Catalyst switches running IOS earlier than 12.2(44)SE, may not support LLDP and indicate that an extra device has been connected to the switch port.
If the Catalyst switch is using Port Security to count the number of devices connected, the appearance of an LLDP packet may cause the port count to increase, and cause the switch to disable the port. Please verify that your Catalyst switch supports LLDP, or increase the port count, before deploying this firmware.
Daisy Chaining Cisco Unified IP Phones
Cisco does not support connecting an IP Phone to another IP Phone through the PC port. Each IP Phone should directly connect to a switch port. If IP Phones are connected together in a line (daisy chaining by using the PC port), the IP Phones will not work.
Support for 2008 Australia Summertime Change
Cisco Unified IP Phone firmware release 8.3(5) includes support for 2008 Australian Summertime. For more information, refer to CSCsl16521.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Open Caveats
This section contains these topics:
Open SCCP Caveats
There are no open SCCP caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G using firmware release 8.3(5).
Open SCCP and SIP Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Open SIP Caveats
Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SIP version of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
This section contains these topics:
•Resolved SCCP and SIP Caveats
Resolved SCCP Caveats
Table 3 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP version of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SCCP and SIP Caveats
Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SIP Caveats
Table 5 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SIP version of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 5 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Documentation Updates
The following update applies to the "Connecting Your Phone" chapter in the phone administration guide:
For information about wireless headsets that work in conjunction with the wireless headset remote hookswitch control feature, got to the following URL: http://www.cisco.com/pcgi-bin/ctdp/Search.pl
1. Choose IP Communications from the Enter Solution drop-down list box. The Select a Solution Category drop-down list box displays.
2. Choose IP Phone Headsets to see a list of Technology Development Program partners.
If you want to search for a particular Technology Development Program partner, enter the partner's name in the Enter Company Name box.
Note Although this release supports the headset remote hookswitch control feature, the manufacturer's hardware will be listed on this site only after their certification is completed.
The following update applies to the "Setting Up the Cisco Unified IP Phone" chapter under the Connecting Your Phone section in the phone administration guide:
The wireless headset remote hookswitch control feature allows you to use a wireless headset with the Cisco Unified IP Phone. Refer to the wireless headset documentation for information about connecting the headset and using the features.
The following update applies to the "Setting Up the Cisco Unified IP Phone" following the Disabling a Headset section:
Enabling a Wireless Headset
By default, the wireless headset remote hookswitch control feature is disabled. You can enable it through the Cisco Unified Communications Manager Administration application. To do so, choose Device > Phone and locate the phone you want to modify. In the Phone Configuration window for the phone, select Enable for the Headset Hookswitch Control option.
On the phone, you can verify that the feature is enabled by choosing Settings > Device Configuration > Media Configuration, and verifying that the Headset Hookswitch Control setting displays Enabled.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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