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Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(5) (SCCP and SIP)

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Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(5) (SCCP and SIP)

Table Of Contents

Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(5) (SCCP and SIP)

Contents

Related Documentation

New and Changed Information

Cisco Unified IP Phone Expansion Module 7915G and 7916G

Installation Notes

Installing Firmware Release 8.3(5) for SCCP

Cisco Unified IP Phone Expansion Module 7916 and Cisco Unified IP Phone Expansion Module 7915

Cisco Unified IP Phone Expansion Module 7914

Firmware Installation Procedure for SCCP

Installing Firmware Release 8.3(5) for SIP

Firmware Installation Procedure for SIP

Important Notes

Cisco Catalyst Port Security and LLDP-MED

Daisy Chaining Cisco Unified IP Phones

Support for 2008 Australia Summertime Change

Caveats

Using Bug Toolkit

Open Caveats

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Resolved Caveats

Resolved SCCP Caveats

Resolved SCCP and SIP Caveats

Resolved SIP Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(5) (SCCP and SIP)


Updated June, 2008

Use these release notes with a Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G running SCCP or SIP firmware release 8.3(5).

The SCCP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 4.3, 4.2, and 4.1.

The SIP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, and Cisco Unified Call Manager release 5.1.


Note SIP firmware release 8.3(5) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.


Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Related Documentation

New and Changed Information

Installation Notes

Important Notes

Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

New and Changed Information

This section contains information on topics introduced in firmware release 8.3(5).

Cisco Unified IP Phone Expansion Module 7915G and 7916G

The Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916 attaches to your Cisco Unified IP Phone 7962G, 7965G, or 7975G. Each Expansion Module adds up to 24 extra line appearances or programmable buttons to your IP Phone. You can attach up to two Expansion Modules to your Cisco Unified IP Phone for a total of 48 extra line appearances or programmable buttons.

The Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916 are supported in firmware release 8.3(5) with the SCCP protocol only.


Note If you are running the SCCP protocol, you can only configure a maximum of 42 lines on your IP Phone. For example, if you configure two 24-line Cisco Unified IP Phone Expansion Modules on a Cisco Unified IP Phone, only the first 42 lines will be available for use—including the first six or eight lines on the Cisco Unified IP Phone.


For more information, see Cisco Unified IP Phone Expansion Module 7915 Phone Guide and Cisco Unified IP Phone Expansion Module 7916 Phone Guide.

Installation Notes

This section contains these topics:

Installing Firmware Release 8.3(5) for SCCP

Installing Firmware Release 8.3(5) for SIP

Installing Firmware Release 8.3(5) for SCCP

This section describes how to install firmware release 8.3(5) for SCCP.

Cisco Unified IP Phone Expansion Module 7916 and Cisco Unified IP Phone Expansion Module 7915

Before you use the Cisco Unified IP Phone Expansion Module 7916 or Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B016-1-0-2 or B015-1-0-2, respectively, before using the IP Phone to support relevant 8.3(5) features on your expansion module.


Note The 7975G, 7965G, and 7962G IP Phones support the Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916. You can add a maximum of two Expansion Modules to these IP Phones.


To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7915 or Cisco Unified IP Phone Expansion Module 7916, click one of the following hyperlinks and follow the prompts:

For Cisco Unified Communications Manager 6.1(2) and later:

cmterm-7915.1-0-2.cop.sgn

cmterm-7916.1-0-2.cop.sgn

For Cisco Unified CallManager 5.1:

cmterm-7915.1-0-2.cop.sgn

cmterm-7916.1-0-2.cop.sgn

For Cisco Unified CallManager 4.3 and 4.2:

cmterm-7915.1-0-2.exe

cmterm-7916.1-0-2.exe

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7915_7916.1-0-2-readme.htm


Cisco Unified IP Phone Expansion Module 7914

If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the IP Phone to support relevant 8.3(5) features on your expansion module.


Note The 7975G, 7965G, and 7962G IP Phones support the Cisco Unified IP Phone Expansion Module 7914. You can add a maximum of two Expansion Modules to these IP Phones.


To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:

For Cisco Unified CallManager 4.3 and earlier:

cmterm-7914-sccp.5-0-3.exe

For Cisco Unified CallManager 5.1 and later:

cmterm-7914-sccp.5-0-3.cop

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7914-sccp.5-0-3-readme.htm


Firmware Installation Procedure for SCCP

Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified CallManager release 4.1 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the firmware for Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, or 7942G click one of the following hyperlinks and follow the prompts:

For Cisco Unified CallManager 4.3, 4.2, and 4.1:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-5.exe

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-5.exe

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-5.exe

For Cisco Unified CallManager 5.1(1b) and later:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-5.cop.sgn

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-5.cop.sgn

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-5.cop.sgn


Note Cisco Unified CallManager versions 5.1(1) and later require signed cop files.


Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-5-readme.htm

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sccp.8-3-5-readme.htm

Cisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sccp.8-3-5-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Installing Firmware Release 8.3(5) for SIP

This section describes how to install firmware release 8.3(5) for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, and Cisco Unified CallManager release 5.1.

Firmware Installation Procedure for SIP

Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified CallManager 5.1 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Double-click the following hyperlink, and follow the prompts to download the appropriate firmware for the phone model:

Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-5.cop.sgn

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sip.8-3-5.cop.sgn

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sip.8-3-5.cop.sgn


Note Cisco Unified CallManager versions 5.1(1) and later require signed cop files.


Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-5-readme.htm

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sip.8-3-5-readme.htm

Cisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sip.8-3-5-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Important Notes

This section contains these topics:

Cisco Catalyst Port Security and LLDP-MED

Daisy Chaining Cisco Unified IP Phones

Support for 2008 Australia Summertime Change

Cisco Catalyst Port Security and LLDP-MED

Cisco Unified IP Phone firmware release 8.3(3) and later, provides support for the LLDP-MED Link Layer protocol. LLDP is a protocol similar to CDP and used for device discovery between a LAN switch and an endpoint. Some Catalyst switches running IOS earlier than 12.2(44)SE, may not support LLDP and indicate that an extra device has been connected to the switch port.

If the Catalyst switch is using Port Security to count the number of devices connected, the appearance of an LLDP packet may cause the port count to increase, and cause the switch to disable the port. Please verify that your Catalyst switch supports LLDP, or increase the port count, before deploying this firmware.

Daisy Chaining Cisco Unified IP Phones

Cisco does not support connecting an IP Phone to another IP Phone through the PC port. Each IP Phone should directly connect to a switch port. If IP Phones are connected together in a line (daisy chaining by using the PC port), the IP Phones will not work.

Support for 2008 Australia Summertime Change

Cisco Unified IP Phone firmware release 8.3(5) includes support for 2008 Australian Summertime. For more information, refer to CSCsl16521.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

This section contains these topics:

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Open SCCP Caveats

There are no open SCCP caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G using firmware release 8.3(5).

Open SCCP and SIP Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open SCCP and SIP Caveats for the Cisco Unified IP Phone
7975G, 7965G, 7945G, 7962G and 7942G for Firmware Release 8.3(5) 

Identifier
Headline and Bug Toolkit Link

CSCsj14759

Incorrect display of input Arabic and English letters

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14759

CSCsj41419

In Arabic locale, Cisco Unified IP Phone displays character 'i' the same as 'l'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj41419

CSCsm13939

Second line gets focus when Busy Lamp Field (BLF) with a button is pressed

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm13939

CSCsm30998

Cisco Unified IP Phone 7965G freezes after twice logging in and out of Extension Mobility (EM)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm30998

CSCsm51731

Quickly pressing `?' gets help content in English but not in local language

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm51731

CSCsm54499

Cisco Unified IP Phone cannot display all numbers

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm54499

CSCso00832

Able to create an IB partition with invalid P_Key 80:00

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso00832

CSCso18592

Delay in display update on Cisco IP Manager Assistant (IPMA) manager Cisco Unified IP Phone after intercepting call

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso18592

CSCso22536

Compressor Limiter Expander does not use handset table on Cisco Unified IP Phone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso22536

CSCso23744

Cisco Unified IP Phone does not always advertise G.722 capability

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso23744

CSCso26500

Failure to blind transfer a call during a conference

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso26500

CSCso28683

Cisco Unified IP Phone TCP stack reuses ports too soon

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso28683

CSCso34957

Active barge context does not get focus

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso34957

CSCso37421

The letter `T' in `Transfer' menu is too close to menu frame

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso37421

CSCso43647

No narrowband filter is applied to narrowband headsets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso43647

CSCso54322

Cisco Unified IP Phone firmware locks up upon Cisco Unified Communications Manager Express (CME) registration reject

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso54322

CSCso56144

Receive Loudness Rating (RLR) and frequency mask is incorrect on retrofit wideband handsets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso56144

CSCso56206

Noise reduction introduces watery-sounding noise

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso56206

CSCso57234

Alerting name is inconsistent on screen display and placed call

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso57234

CSCso60181

Manager Cisco Unified IP Phone plays the alerting tone twice after call gets intercepted

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso60181

CSCso60968

Sidetone level is not set correctly on headsets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso60968

CSCso71668

Users experience discomfort with wideband handset sidetone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso71668


Open SIP Caveats

Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SIP version of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open SIP Caveats for the Cisco Unified IP Phone
7975G, 7965G, 7945G, 7962G and 7942G for Firmware Release 8.3(5) 

Identifier
Headline and Bug Toolkit Link

CSCsk17275

SIP Cisco Unified IP Phone 7965G resets several times under TCP tool attack

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk17275

CSCso49790

SIP Cisco Unified IP Phone alert name is not in placed calls history

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso49790


Resolved Caveats

This section contains these topics:

Resolved SCCP Caveats

Resolved SCCP and SIP Caveats

Resolved SIP Caveats

Resolved SCCP Caveats

Table 3 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP version of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Resolved SCCP Caveats for the Cisco Unified IP Phone
7975G, 7965G, 7945G, 7962G and 7942G for Firmware Release 8.3(5) 

Identifier
Headline

CSCsl88522

Cisco Unified IP Phone has a problem with SCCP messages while in Survivable Remote Site Telephony (SRST) mode

CSCsl94138

Java exception during Cisco Unified IP Phone (SCCP) fallback from SRST mode

CSCso33900

Invalid SCCP message on Cisco Unified IP Phone


Resolved SCCP and SIP Caveats

Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 4 Resolved SCCP and SIP Caveats for the Cisco Unified IP Phone
7975G, 7965G, 7945G, 7962G and 7942G for Firmware Release 8.3(5) 

Identifier
Headline

CSCsk01478

Call is put on hold while transferring a parked call in a scenario

CSCsl33042

Cisco Unified IP Phone running Cisco Interoperability and Collaboration System (IPICS) multicast application changes to Voice Activity Detection (VAD)

CSCsl37865

Cisco Unified IP Phone gets stuck updating locale when upgrading firmware

CSCsl46387

Cisco Unified IP Phone gives up too early on HTTP POST authentication attempt

CSCsl52227

Cisco Unified IP Phone validation of eXtensible Markup Language (XML) URL tags need to be changed

CSCsl54857

Cisco Unified Video Advantage (CVTA) connection to Cisco Unified IP Phone takes a long time

CSCsl68189

802.1X re-authorization breaks Cisco Unified IP Phone connectivity

CSCsl75154

Placed call does not contain alerting name when using translation pattern

CSCsl76090

Busy Lamp Feature (BLF) audible alerting tone with Cisco Unified IP Phone idle is not played clearly

CSCsl90471

A rule is violated in static analysis

CSCsl97954

Help menu is stuck after pressing the `5' button multiple times

CSCsm09357

Cisco Unified IP Phone does not send untagged packets after Cisco Discovery Protocol (CDP) timeout

CSCsm16299

Voice VLAN enabled is always 'NO' in Cisco Unified IP Phone setting menu

CSCsm22800

Mute button changes from red to off during an intercom call

CSCsm27527

RTPRx command handling defect

CSCsm27770

Cisco Unified IP Phone displays `???' when posting EditDial XML object

CSCsm32477

After upgrade, link state is not detected and `EAPOL-LOGOFF' is not sent

CSCsm37201

Unable to exit corporate directory when incoming call arrives

CSCsm49188

Cisco Unified IP Phone responds successfully when the IP Phone has not executed the request

CSCsm70272

Cisco Unified IP Phone does not understand URL

CSCsm74994

XML prolog with single quotes causes Java `StringIndexOutOfBoundsException' error

CSCsm80816

Services menu stays in the background when a barge call is picked up

CSCsm82585

Notify URL is not working on a Cisco Unified IP Phone 7970G and Cisco Unified IP Phone 7975G

CSCsm84734

Java Cisco Unified IP Phone RTPRx stream is dropped when call rings and not answered

CSCsm85880

Handsfree volume resets

CSCsm85908

Narrow band calls on Cisco Unified IP Phone 7975G, 7965G, 7945G, and 7942G have too much bass

CSCsm97575

Call bubble is not displayed for second line when a call is on first line

CSCso21630

Cisco Unified IP Phone cannot answer the first incoming call after fallback


Resolved SIP Caveats

Table 5 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SIP version of firmware release 8.3(5).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 5 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 5 Resolved SIP Caveats for the Cisco Unified IP Phone
7975G, 7965G, 7945G, 7962G and 7942G for Firmware Release 8.3(5)

Identifier
Headline

CSCsk18033

Cisco Unified IP Phone (SIP) does not fallback from second Cisco Unified Communications Manager server after receiving `File Not Found' error

CSCsk86731

Cisco Unified IP Phone (SIP) one-way voice with talkback feature when Real-Time Conferencing Program (RTCP) is enabled


Documentation Updates

The following update applies to the "Connecting Your Phone" chapter in the phone administration guide:

For information about wireless headsets that work in conjunction with the wireless headset remote hookswitch control feature, got to the following URL: http://www.cisco.com/pcgi-bin/ctdp/Search.pl

1. Choose IP Communications from the Enter Solution drop-down list box. The Select a Solution Category drop-down list box displays.

2. Choose IP Phone Headsets to see a list of Technology Development Program partners.

If you want to search for a particular Technology Development Program partner, enter the partner's name in the Enter Company Name box.


Note Although this release supports the headset remote hookswitch control feature, the manufacturer's hardware will be listed on this site only after their certification is completed.


The following update applies to the "Setting Up the Cisco Unified IP Phone" chapter under the Connecting Your Phone section in the phone administration guide:

The wireless headset remote hookswitch control feature allows you to use a wireless headset with the Cisco Unified IP Phone. Refer to the wireless headset documentation for information about connecting the headset and using the features.

The following update applies to the "Setting Up the Cisco Unified IP Phone" following the Disabling a Headset section:

Enabling a Wireless Headset

By default, the wireless headset remote hookswitch control feature is disabled. You can enable it through the Cisco Unified Communications Manager Administration application. To do so, choose Device > Phone and locate the phone you want to modify. In the Phone Configuration window for the phone, select Enable for the Headset Hookswitch Control option.

On the phone, you can verify that the feature is enabled by choosing Settings > Device Configuration > Media Configuration, and verifying that the Headset Hookswitch Control setting displays Enabled.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.