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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone Release Notes for Firmware Release 8.3(4)SR1 (SCCP and SIP) 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G

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Cisco Unified IP Phone Release Notes for Firmware Release 8.3(4)SR1 (SCCP and SIP) 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G

Table Of Contents

Cisco Unified IP Phone Release Notes for Firmware Release 8.3(4)SR1 (SCCP and SIP)
7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G

Contents

Related Documentation

Installation Notes

Installing Firmware Release 8.3(4)SR1 for SCCP

Firmware Upgrade Issues for SCCP

Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914

Installing Firmware for the Cisco Unified IP Phone 7931G (SCCP only)

Installing Firmware for the Cisco Unified IP Phone (SCCP) except 7931G

Installing Firmware Release 8.3(4)SR1 for SIP except 7931G

Firmware Upgrade Issues for SIP

Installing Firmware for SIP

Important Notes

Cisco Catalyst Port Security and LLDP-MED

Intercom History Option Removal

Cisco Unified IP Phone Displays XML Error with Extension Mobility

Daisy Chaining Cisco Unified IP Phones

Support for 2008 Australia Summertime Change

Caveats

Using Bug Toolkit

Open Caveats

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Resolved Caveats

Resolved SCCP Caveats

Resolved SCCP and SIP Caveats

Resolved SIP Caveats Except 7931G

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone Release Notes for Firmware Release 8.3(4)SR1 (SCCP and SIP)
7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G


Updated May, 2008

Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 8.3(4)SR1.

The SCCP version of firmware release 8.3(4)SR1 is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and 3.3.

The SIP version of firmware release 8.3(4)SR1 is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, 5.1 and 5.0.


Note SIP firmware release 8.3(4)SR1 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.


Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Important Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

This section contains these topics:

Installing Firmware Release 8.3(4)SR1 for SCCP

Installing Firmware Release 8.3(4)SR1 for SIP except 7931G

Installing Firmware Release 8.3(4)SR1 for SCCP

This section describes how to install firmware release 8.3(4)SR1 for SCCP.

Firmware Upgrade Issues for SCCP

The following sections describe the firmware upgrade issues for SCCP:

All Cisco Unified IP Phones Except 7931G

Cisco Unified IP Phone 7931G

All Cisco Unified IP Phones Except 7931G


Note This section does not apply to Cisco Unified IP Phone 7931G.


The following upgrade issues apply:

If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.

Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Communications Manager 4.2 and earlier, these device packs are required. For Cisco Unified Communications Manager 4.3 and 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server. To access the device packs, go to the following URL, http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.

Cisco Unified IP Phone 7931G

There are no upgrade issues for the Cisco Unified IP Phone 7931G.

Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914


Note The following Cisco Unified IP Phone models do not support the Cisco Unified IP Phone Expansion Module 7914: 7941G-GE, 7941G, 7931G, 7911G, and 7906G.


If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.3(4)SR1 features on your expansion module.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7914-sccp.5-0-3.exe

For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7914-sccp.5-0-3.cop

For Cisco Unified Communications Manager 5.0(4) and later:

cmterm-7914-sccp.5-0-3.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7914-sccp.5-0-3-readme.htm


Installing Firmware for the Cisco Unified IP Phone 7931G (SCCP only)

Before using the Cisco Unified IP Phone 7931G with Cisco Unified Communications Manager release 6.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the firmware for Cisco Unified IP Phone 7931G, click the following file and follow the prompts.

For Cisco Unified Communications Manager 6.0 and later:

cmterm-7931-sccp.8-3-4sr1.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7931-sccp.8-3-4sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Installing Firmware for the Cisco Unified IP Phone (SCCP) except 7931G


Note This section does not apply to Cisco Unified IP Phone 7931G.


Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

Before You Begin

If you are upgrading from an earlier firmware version, see the "Firmware Upgrade Issues for SCCP" section.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the SCCP firmware for Cisco Unified IP Phone, click one of the hyperlinks from the URL in Step1 and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7970_7971-sccp.8-3-4sr1.exe

cmterm-7941_7961-sccp.8-3-4sr1.exe

cmterm-7911_7906-sccp.8-3-4sr1.exe

For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7970_7971-sccp.8-3-4sr1.cop

cmterm-7941_7961-sccp.8-3-4sr1.cop

cmterm-7911_7906-sccp.8-3-4sr1.cop

For Cisco Unified Communications Manager 5.0(4) and higher:

cmterm-7970_7971-sccp.8-3-4sr1.cop.sgn

cmterm-7941_7961-sccp.8-3-4sr1.cop.sgn

cmterm-7911_7906-sccp.8-3-4sr1.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7970_7971-sccp.8-3-4sr1-readme.htm

cmterm-7941_7961-sccp.8-3-4sr1-readme.htm

cmterm-7911_7906-sccp.8-3-4sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Installing Firmware Release 8.3(4)SR1 for SIP except 7931G


Note This section does not apply to Cisco Unified IP Phone 7931G.


This section describes how to install firmware release 8.3(4)SR1 for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, 5.1 and 5.0.

Firmware Upgrade Issues for SIP

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.

Installing Firmware for SIP

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the SIP firmware for Cisco Unified IP Phone, click one of the hyperlinks from the URL in Step1 and follow the prompts:

For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7970_7971-sip.8-3-4sr1.cop

cmterm-7941_7961-sip.8-3-4sr1.cop

cmterm-7911_7906-sip.8-3-4sr1.cop

For Cisco Unified Communications Manager 5.0(4) and higher:

cmterm-7970_7971-sip.8-3-4sr1.cop.sgn

cmterm-7941_7961-sip.8-3-4sr1.cop.sgn

cmterm-7911_7906-sip.8-3-4sr1.cop.sgn

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7970_7971-sip.8-3-4sr1-readme.htm

cmterm-7941_7961-sip.8-3-4sr1-readme.htm

cmterm-7911_7906-sip.8-3-4sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Important Notes

This section contains these topics:

Cisco Catalyst Port Security and LLDP-MED

Intercom History Option Removal

Cisco Unified IP Phone Displays XML Error with Extension Mobility

Daisy Chaining Cisco Unified IP Phones

Support for 2008 Australia Summertime Change

Cisco Catalyst Port Security and LLDP-MED

Cisco Unified IP Phone firmware release 8.3(3) and later, provides support for the LLDP-MED Link Layer protocol. LLDP is a protocol similar to CDP and used for device discovery between a LAN switch and an endpoint. Some Catalyst switches running IOS earlier than 12.2(44)SE, may not support LLDP and indicate that an extra device has been connected to the switch port.

If the Catalyst switch is using Port Security to count the number of devices connected, the appearance of an LLDP packet may cause the port count to increase, and cause the switch to disable the port. Please verify that your Catalyst switch supports LLDP, or increase the port count, before deploying this firmware.

Intercom History Option Removal

The Intercom History option has been removed from the Directories menu on the Cisco Unified IP Phones for firmware release 8.3(4)SR1. For more information, refer to CSCsk99117.

Cisco Unified IP Phone Displays XML Error with Extension Mobility

When you use firmware release 8.3(4)SR1 with Cisco Unified Communications Manager 6.x, you must use Cisco Unified Communications Manager engineering special release. If this is not used, you will receive an XML parse error when you login or logout of a Cisco Unified IP Phone. Contact your Cisco support representative to obtain the engineering special software. For more information, refer to CSCsj79645.

Daisy Chaining Cisco Unified IP Phones

Cisco does not support connecting an IP phone to another IP phone through the PC port. Each IP phone should directly connect to a switch port. If phones are connected together in a line (daisy chaining by using the PC port), the phones will not work.

Support for 2008 Australia Summertime Change

Cisco Unified IP Phone firmware release 8.3(4)SR1 includes support for 2008 Australian Summertime. For more information, refer to CSCsl16521.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

This section contains these topics:

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Open SCCP Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SCCP version of firmware release 8.3(4)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open SCCP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(4)SR1 

Identifier
Headline and Bug Toolkit Link

CSCsl94138

Java exception during SCCP Cisco Unified IP Phone fallback from SRST

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl94138

CSCsm37767

Cisco Unified IP Phone 7971G-GE and 7970G (SCCP) mute button is not turned on during whisper intercom

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm37767


Open SCCP and SIP Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.3(4)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open SCCP and SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(4)SR1 

Identifier
Headline and Bug Toolkit Link

CSCsj14759

Incorrect display of input Arabic and English letters

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14759

CSCsj41419

In Arabic locale, the Cisco Unified IP Phone displays character 'i' the same as 'l'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj41419

CSCsk12361

Noise Reduction (NR) causes TTY tone distortion

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk12361

CSCsk30259

iDivert causes call to hang up when Cisco Unity is down

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk30259

CSCsk33631

Cisco Unified IP Phone DHCP process has the `mtx-malloc' problem in 8.3(2) firmware release

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk33631

CSCsk46461

Using the Barge feature, EndCall can not revert to idle state

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk46461

CSCsk57733

Cisco Unified IP Phone has `CiscoIPPhone' text issue

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk57733

CSCsk63880

Cisco Unified IP Phone 7970G is stuck after long duration high LLDP traffic

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk63880

CSCsk70015

Intercom does not get cleared properly by SIP during call preserve

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk70015

CSCsk97954

Cisco Unified 7911G help menu is stuck after pressing the `5' button multiple times

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk97954

CSCsk99881

Extensible Markup Language (XML) parse error on firmware release 8.3(2)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk99881

CSCsl23568

Cisco Unified IP Phone 7931G displays incorrect softkeys when the shared line peer barges in

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl23568

CSCsl75154

Placed call does not have Alerting Name when selecting translation pattern

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl751541

CSCsl88522

Cisco Unified IP Phone problem with SCCP version 9 messages while in Survivable Remote Site Telephony (SRST) mode

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl88522

CSCsl92614

Focus of Cisco Unified IP Phone 7931G mismatches softkeys when shared line is on hold

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl92614

CSCsm13939

Second line gets focus when Busy Lamp Field (BLF) with button is pressed

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm13939

CSCsm27527

RTPRx command handling is incorrect

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm27527

CSCsm27770

Cisco Unified IP Phone displays `???' when post `EditDial' XML object

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm27770

CSCsm27862

Cisco Unified IP Phone 7931G is stuck while booting when changing locale from French to Chinese

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm27862

CSCsm35985

Active Barge or cBarge line context does not cover other context

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm35985

CSCsm47516

'PC port Disabled' error is displayed in Arabic

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm47516

CSCsm49188

Cisco Unified IP Phone responds with `Success' response when IP Phone has not executed the request

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm49188

CSCsm53684

Cisco Unified IP Phone 7961G-GE switch reverts from manually set `full/100' to `auto negotiate'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm53684

CSCsm54499

Cisco Unified IP Phone can not display all numbers

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm54499

CSCsm65836

Cisco Unified IP Phone 7961G-GE multicast has slow throughput

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm65836

CSCsm67458

Inconsistent neighbor information from Link Layer Discovery Protocol (LLDP) and Cisco Discovery Protocol (CDP)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm67458

CSCsm70272

Cisco Unified IP Phone cannot interpret URL

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm70272

CSCsm72109

Contrast menu is not disabled with no Cisco Unified IP Phone Expansion Module present

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm72109

CSCsm75215

Cisco Unified IP Phone hung after SRST failover

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm75215


Open SIP Caveats

Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SIP version of firmware release 8.3(4)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Open SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(4)SR1 

Identifier
Headline and Bug Toolkit Link

CSCsk18033

Cisco Unified IP Phone (SIP) does not fallback from secondary Cisco Unified Communications Manager server after receiving `404' message

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk18033


Resolved Caveats

This section contains these topics:

Resolved SCCP Caveats

Resolved SCCP and SIP Caveats

Resolved SIP Caveats Except 7931G

Resolved SCCP Caveats

Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP version of firmware release 8.3(4)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 4 Resolved SCCP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(4)SR1 

Identifier
Headline

CSCsk44273

Cisco Unified IP Phone 7931G webpage information is unavailable in certain a scenario

CSCsl69595

Cisco Unified IP Phone 7931G does not display the entire label configured in line page


Resolved SCCP and SIP Caveats

Table 5 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.3(4)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 5 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 5 Resolved SCCP and SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(4)SR1 

Identifier
Headline

CSCsh34483

Cisco Unified IP Phone exhibits kernel bugtraps in various forms

CSCsi31712

With silence suppression enabled, host sends SID frame with incorrect value of `0'

CSCsj13288

Cisco Unified IP Phone in Arabic locale should not display URL from bottom to top

CSCsj14759

Cisco Unified IP Phone incorrectly displays input Arabic and English letters

CSCsj60548

RTPRx volume parameter will change volume of held call when resumed

CSCsj94189

Parameter mismatch in function call `adjustPcmVolume()'

CSCsk19512

Null pointer exceptions are seen during failover and fallback tests

CSCsk44213

Incoming call does not change the focus to answer status when idle URL works

CSCsk53370

The Dial softkey of transferred conference record is not always display as grey

CSCsk68168

Line label to window bridge is missing

CSCsk72827

`Remote in Use' user interface difference breaks the automation

CSCsk79626

User interface has second line of Caller ID missing the bottom half for Cisco Unified IP Phone

CSCsk83168

Cisco Unified IP Phone is stuck in repetitive distorted speakerphone noise condition

CSCsk84125

Cisco Unified IP Phone online help for Japanese locale truncates some pages

CSCsk91651

Cisco Unified Communications Manager Express (CME) system message ending with partial unicode causes IP Phone not to work

CSCsl03992

Update bootloader to support external LCD clock source for Cisco Unified IP Phone 7911G and 7906G

CSCsl32296

Cisco Unified Video Advantage (CUVA) has no video; TCP session to Cisco Audio Session Tunneling (CAST) does not reset when Extension Mobility (EM) login or logout

CSCsl33042

Cisco Unified IP Phone running Cisco Interoperability and Collaboration System (IPICS) multicast application changes to Voice Activity Detection (VAD)

CSCsl37865

Cisco Unified IP Phone is stuck on "updating locale" when upgrading from firmware release 8.2(2)

CSCsl46387

Cisco Unified IP Phone gives up prematurely on `HTTP POST' authentication attempt

CSCsl52227

Cisco Unified IP Phone validation of XML URL tags should be changed

CSCsl54857

Cisco Video Telephony Advantage (CVTA) connection to Cisco Unified IP Phone takes longer time in firmware release 8.3(3)

CSCsl68189

802.1X re-authorization breaks Cisco Unified IP Phone connectivity in firmware release 8.3(3)

CSCsl76090

Busy Lamp Field (BLF) audible alert tone with Cisco Unified IP Phone idle is not played clearly

CSCsm09357

Cisco Unified IP Phone does not send untagged packets after Cisco Discovery Protocol (CDP) timeout

CSCsm16299

Voice VLAN enabled is always 'No' in Cisco Unified IP Phone setting menu

CSCsm32477

After upgrade, link state is not detected and Extensible Authentication Protocol over LAN (EAPOL) logoff is not sent

CSCsm37201

Not able to exit Corporate Directory when incoming call arrives


Resolved SIP Caveats Except 7931G

Table 6 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SIP version of firmware release 8.3(4)SR1.


Note This section does not apply to the Cisco Unified IP Phone 7931G.


For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 6 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 6 Resolved SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(4)SR1 

Identifier
Headline

CSCsk01478

Call is put on hold while transferring a parked call in a scenario

CSCsk12364

Automate FTS application to import subsystem data for fcX renumber builds

CSCsk86731

Cisco Unified IP Phone SIP has one-way voice with talkback feature when RTCP is enabled

CSCsl27640

Malformed XML message from Cisco Unified IP Phone to CME for Do Not Disturb (DND) update

CSCsl63427

Denial of Service (DoS) attack by repeated incomplete invitees


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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