See the publications that are specific to your language, phone model, and multiplatform firmware release. Navigate from the following Uniform Resource Locator (URL):

https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/index.html

You can directly perform the Programmable Line Key (PLK) configuration on a line key when the extension of the line key is still enabled. Before the firmware release 11.3(7), you must disable the line key extension for the PLK configuration.

To enable this feature, configure the parameter Enable Direct PLK Configuration under the Miscellaneous Line Key Settings section from Voice > Phone on the phone web interface. Also, ensure that the Proxy and User ID from Voice > Ext are empty.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

You can set up the phone to connect the Internet through a specified HTTP proxy server for security purposes. Your users can also set up a proxy server on the phone LCD UI. You can set up the proxy server by one of the proxy modes: Auto and Manual.

To enable this feature, you configure the parameters under the HTTP Proxy Settings section from Voice > System on the phone web interface.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

You can set the Inert mode for a line key to completely shut it down. When set with the Inert mode, the line key doesn't provide any function for the users. You and your users can't use the line key for any purpose.

To use this feature, configure the parameter Extended Function of the disabled line key under the Line Key (n) section from Voice > Phone on the phone administration web page.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

You can enable the unified search in the LDAP directory. The search allows you to enter any value as filters. You can search with first name, last name, extension, or phone number. The phone transfers the request as a single search request.

To enable this feature from the phone administration web page, use the Unified Search Enable parameter under the LDAP section from Voice > Phone.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

Your phone has enhanced security for access to the Call statistics menu. If the user password is set, the users will be prompted to enter the password when they try to access the menu, in order to view the details of the recent calls.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

You can now enable a phone to support Webex call logs. The phone must onboards to Webex cloud to support this feature. When you enable this feature, the Display recents from menu under the Recents screen includes the Webex option in the calls list. The user then can set the option Webex to see the list of recent Webex calls.

To enable this feature from the phone administration web page, use the Display Recents From parameter under the Call Log section from Voice > Phone. Under the Call Log section, you must also enable the CallLog Enable parameter and select a phone line from CallLog Associated Line for which you want to display the Webex recent call logs.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

• Webex for Cisco BroadWorks Solution Guide

You can enable phone to support Webex contacts. The phone must onboards to Webex cloud to support this feature. You can also modify the Webex directory name. When you add support for Webex contacts, on the phone the user can see the Webex directory name under the Directory screen that you have created.

To enable this feature from the phone administration web page, use the Directory Enable parameter under the Webex section from Voice > Phone. To modify the Webex directory name, use the Directory Name parameter of Webex section.

Where to Find More Information

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

• Webex for Cisco BroadWorks Solution Guide

This release supports the new technology standard Secure Telephony Identity Revisited (STIR) and Signature-based Handling of Asserted information using toKENs (SHAKEN) for the Webex call logs, local call logs, and local call sessions when the phone is in Webex enviroment. STIR/SHAKEN has been mandated by Federal Communications Commission (FCC). These standards define procedures to authenticate and verify caller identification for calls carried over the IP network. The STIR-SHAKEN framework is developed to provide the end user with a great degree of identification and control over the type of calls they receive. These sets of standards are intended to provide a basis for verifying calls, classifying calls, and facilitating the ability to trust caller identity end to end. Illegitimate callers can easily be identified.

When STIR/SHAKEN support is implemented on the Webex server, the phone displays an extra icon next to the caller ID based on the caller's STIR/SHAKEN verification result.

Based on the verification result, the phone displays three types of icons.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

You can set up a VPN connection for the phone to connect to the network through a VPN server. Your users can also set up a VPN connection on the phone screen or the phone web page.

To enable this feature, you configure the parameters under the VPN Settings section from Voice > System on the phone web interface, and then reboot the phone to make the configurations take effect.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

• XML Reference Guide for Cisco IP Phone Multiplatform Phones

The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 11.3(7).

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.

• CSCvw72979: Phone will show the call center softkey after answer executive or call forward call

• CSCvx44952: Phone showing Failed to download configurations even when it was successful while migrating to MPP

• CSCvz67625: License prompt is always displayed on GDS input screen if the phone is converted from On-Premises

• CSCvx78045: Add "PoE Power Required" parameter definitions to 8800 MPP administration guide

• CSCvz35920: SSRC changes for outgoing Re-INVITES

• CSCwa70238: MPP should block sending CANCEL when Park button is pressed twice quickly

• CSCwb46008: Many PRTs with logs missing for around 5 seconds

The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 11.3(7).

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.

• CSCwb84017: 78xx date overlaps cloud awareness icon when user pwd is set

• CSCwb54978: CiscoIPPhoneStatus and CiscoIPPhoneStatusFile object is not mirrored in RTL mode

• CSCwb31031: Voicemail pin locked after unsuccessful login attempt by Hoteling Guest

• CSCwb23631: In German, department and email for directory are both displayed incorrectly

• CSCwa70835: When g722 is negotiated, the callee hears himself and the caller gets no audio

• CSCwa70820: MPP phones - Incorrect date and time in Recents page