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Cisco Unified IP Phones 9900 Series

Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(1)

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Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(1)

Table Of Contents

Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(1)

Contents

Related Documentation

New and Changed

EnergyWise

Enhanced Call Forward Notification

Forced Authentication Code and Client Matter Code Support

Next Generation Power over Ethernet

PLKs as SoftKeys

SSH Access

Toast Timer

Widescreen Video Enhancements

Installation Notes

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(1) for SIP

Installing Firmware Zip Files

Cisco Unified Video Camera Firmware

Important Notes

Using a Plantronics Audio 615M Headset with the Cisco Unified IP Phone 8961

Using the Plantronics CS50 USB Headset with the Cisco Unified IP Phone Color Key Expansion Module

One-Way Video Calls for the Cisco Unified IP Phone

Cisco Unified IP Phone 9951 and 9971 Power Negotiation when using a Video Camera

Tracking the Cisco Unified IP Phone 9971 Using Cisco Emergency Responder

Cisco Virtualization Experience Client (VXC) Backpack

CTL File Size Limitation

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(1)


Published: May 2 4, 2011

Use these release notes with a Cisco Unified IP Phone running SIP firmware release 9.2(1). This version of firmware release 9.2(1) is compatible with Cisco Unified Communications Manager (Unified CM) 7.1(3) and later.

Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Related Documentation

New and Changed

Installation Notes

Important Notes

Caveats

Related Documentation

Cisco Unified IP Phone 9951 and 9971 Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/ps10453/tsd_products_support_series_home.html

Cisco Unified IP Phone 8961 Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_maintain_and_operate.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

New and Changed

This section contains the following topics.

EnergyWise

Enhanced Call Forward Notification

Forced Authentication Code and Client Matter Code Support

Next Generation Power over Ethernet

PLKs as SoftKeys

SSH Access

Toast Timer

Widescreen Video Enhancements

EnergyWise

Cisco EnergyWise program promotes company-wide sustainability by monitoring, reporting, and reducing energy consumption across an entire corporate infrastructure. In the Cisco Unified IP Phone firmware, the EnergyWise feature allows phones to participate in an EnergyWise-enabled system. The phones can report power usage to the EnergyWise domain to allow the tracking and control of power within the customer premise.

In the Cisco Unified IP Phones, the EnergyWise feature enables the phone to sleep (power down) and wake (power up). A sleeping phone reduces energy consumption, typically into the 0 to 1 watt range. The administrator sets a working schedule of days, power up times, and power down times for each phone. At the scheduled power down time, the phone automatically powers down, and at the scheduled power up time, the phone automatically powers up.

These enhancements are supported on these Cisco Unified IP Phones (SIP):

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971

Cisco IOS support

In order for the phones to receive the power down and power up messages, the switch must also support the EnergyWise feature. The following table shows the versions of the Cisco switches that support EnergyWise.

Network Device
Cisco IOS release
EnergyWise Phase
EnergyWise Engineering Version
EnergyWise capable phone support

Cisco Catalyst 2000/3000 Series Switches

12.2 (50) SE

1.0

0.6n

No

12.2 (52) SE

2.0

(rel2)

No

12.2 (53) SE

2.0

(rel2_25)

No

12.2 (53) SE1

2.0

(rel2_5)

No

12.2 (53) SE2

2.0

(rel2_5)

No

12.2 (55) SE

2.0

(rel2_6)

No

12.2 (58) SE

2.5

(rel2_7)

Yes

Cisco Catalyst 4500 and 4900 Series Switches

15.0(2) SG

2.0

(rel2_6)

Yes

3.2.0 SG

2.0

(rel2_6)

Yes

Cisco Catalyst 6000 Series Switches

12.2(33) SXI4

2.0

(rel2)

No

12.2(33) SXJ

2.0

(rel2_6)

Yes


Enhanced Call Forward Notification

The Enhanced Call Forward Notification feature provides additional call information to display in the notification window when a call forwards. This additional information includes the name or number of phone that forwarded the call. The type of information displayed is set by the system administrator.

These enhancements are supported on these Cisco Unified IP Phones (SIP):

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971

Forced Authentication Code and Client Matter Code Support

The Forced Authentication Code (FAC) and Client Matter Code (CMC) Support feature extends the FAC and CMC features to more Cisco Unified IP Phones.

FAC controls the types of calls that certain users can place. When placing a call, a user receives a prompt to enter a valid authorization code before the call is made.

CMC enables a user to specify that a call relates to a specific client matter. When placing a call, a user can enter a code to indicate the type of call being placed (for example, to a specific customer).

These enhancements are supported on these Cisco Unified IP Phones (SIP):

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971

Next Generation Power over Ethernet

The Next Generation Power over Ethernet (NGPoE+) feature enhances the ability of the phones to exceed the industrial standard IEEE 802.at. NGP0E+ provides up to 60 Watts (PSE) or 51 Watts (PD) to phones. On the Cisco Unified IP Phone side, the models support a maximum of 50.333 Watts (PSE) or 44 Watts (PD).

The phones self-adapt to the increased power. No user configuration is required.

These enhancements are supported on these Cisco Unified IP Phones (SIP):

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971

PLKs as SoftKeys

The Programmable Line Keys (PLKs) as SoftKeys feature enables the administrator to provide certain features to users as either soft keys or buttons on the phone.

The following features are now available as either PLKs or SoftKeys:

Call PickUp

Mobility

Malicious Call Trace

Meet Me

Quality Reporting

SSH Access

The SSH Access settings option allows the administrator to enable or disable the SSH port on the phone using Cisco Unified CM Administration. When enabled, it allows the phone to accept the SSH connections. Disabling the SSH server functionality of the phone blocks the SSH access to the phone. This setting is disabled by default.

These enhancements are supported on these Cisco Unified IP Phones (SIP):

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971


Note In order to access SSH on previous Unified CM using new firmware, install dev-pack with QED changes


Toast Timer

The Toast Timer feature controls the time that the Call Notification Pop-up Window (toast) remains visible for an incoming call. The administrator selects a time for all phones. The user cannot alter the timer.

These enhancements are supported on these Cisco Unified IP Phones (SIP):

Cisco Unified IP Phone 8961

Cisco Unified IP Phone 9951

Cisco Unified IP Phone 9971

Widescreen Video Enhancements

The Widescreen Video Enhancement feature provides support for the w360p Video Resolution. During video calls with a Cisco Camera, the phones negotiate the video resolution. The video window dimensions adjust according to the remote video resolution.

Installation Notes

This section contains these sections:

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(1) for SIP

Installing Cisco Unified Communications Manager

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.


Note You can install Cisco Unified Communications Manager 7.1(3) or 7.1(3a). After you install one of these releases, you must install Cisco Unified Communications Manager 7.1(3a)su1.


To download and install the Cisco Unified Communications Manager version, refer to the Install and Upgrade Guides for Cisco Unified Communications Manager.

Installing Firmware Release 9.2(1) for SIP

To download and install the phone firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240.

Step 2 Log in to the Tools & Resources > Download Software page.

Step 3 Click + and choose the IP Telephony folder.

Step 4 Click + and choose the IP Phones folder.

Step 5 Choose Cisco Unified IP Phones 9900 Series or Cisco Unified IP Phones 8900 Series.

Step 6 Choose your phone type.

Step 7 Under the Latest Releases folder, choose 9.2(1).

Step 8 Select one of the following firmware files, click the Download Now or Add to cart button and follow the prompts:

cmterm-8961.9-2-1.cop.sgn

cmterm-9951.9-2-1.cop.sgn

cmterm-9971.9-2-1.cop.sgn


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

cmterm-8961.9-2-1-readme.html

cmterm-9951.9-2-1-readme.html

cmterm-9971.9-2-1-readme.html

Step 10 Follow the instructions in the Readme file to install the firmware.


Installing Firmware Zip Files

If a Cisco Unified Communications Manager is not available to load the installer program, the following .zip files are available to load the firmware. Go to Step 1 and follow the first 7 steps.

cmterm-8961.9-2-1.zip

cmterm-9951.9-2-1.zip

cmterm-9971.9-2-1.zip

After you unzip the files, you must manually copy them to the directory on the TFTP server. Refer to the Cisco Unified Communications Operating System Administration Guide for information to manually copy the firmware files to the server.


Note Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection. Upgrade times over the WLAN interface may take more than an hour, depending on the quality and bandwidth of the wireless connection.


Cisco Unified Video Camera Firmware

The Cisco Unified Video Camera is supported on Unified CM versions 7.1(3a)su1 and later.

Important Notes

This section contains these topics:

Using a Plantronics Audio 615M Headset with the Cisco Unified IP Phone 8961

Using the Plantronics CS50 USB Headset with the Cisco Unified IP Phone Color Key Expansion Module

One-Way Video Calls for the Cisco Unified IP Phone

Cisco Unified IP Phone 9951 and 9971 Power Negotiation when using a Video Camera

Tracking the Cisco Unified IP Phone 9971 Using Cisco Emergency Responder

Cisco Virtualization Experience Client (VXC) Backpack

CTL File Size Limitation

Using a Plantronics Audio 615M Headset with the Cisco Unified IP Phone 8961

The Plantronics Audio 615M headset is not compatible with the Cisco Unified IP Phone 8961. You must use an alternate headset type for this IP phone. For more information, refer to CSCth71104.

Using the Plantronics CS50 USB Headset with the Cisco Unified IP Phone Color Key Expansion Module

The Plantronics CS50 USB headset causes the phone to request power from switch even though it is self-powered. In this case, if a device such as a camera or expansion module is connected and active on the phone, the switch will reject the power request for the headset because the power budget has been exceeded. In this case, the headset cannot be used.

One-Way Video Calls for the Cisco Unified IP Phone

Due to limitations in the H.264 video signaling standards, Cisco Unified IP Phones 9951 and 9971 may not correctly display video received from devices supporting resolutions greater than 640x480. In this case, the user will see a black video screen.

To insure that video from such devices is properly displayed on the IP phone, the best solution is to configure high definition phones and Cisco Unified IP Phone 8961, 9951, and 9971 into different call regions and limit the video bandwidth to 384 kb/s when calling between regions.

Cisco Unified IP Phone 9951 and 9971 Power Negotiation when using a Video Camera

There is an issue (CSCtf09186) with some 802.3af switches, which results in the Cisco Unified IP Phone 9951 and 9971 unable to negotiate for the additional power required to operate the IP phone's camera. To power the camera, use the Cisco Unified IP Phone 9951 and 9971 phone's Power Negotiation (Enabled/Disabled) parameter to disable the IP phone's power negotiation. To disable Power Negotiation parameter access the Product Specific Configuration of Cisco Unified Communications Manager 8.5 and later releases. A device pack must be installed to add the configuration parameter to the database for Cisco Unified Communications Manager releases before 8.5. Disabling power negotiation enables the IP phone to power up the camera and to use up to 15.4 watts (the AF maximum) without the need to negotiate with the switch. Use this workaround until the switch software is updated with a fix.

Tracking the Cisco Unified IP Phone 9971 Using Cisco Emergency Responder

You must configure the Cisco Unified IP Phone 9971 in Wi-Fi mode. When using this phone in this mode, you need to configure Cisco Emergency Responder appropriately for tracking wireless IP phones. For more information, refer to Chapter 5 of the Cisco Emergency Responder Administration Guide 8.0.

Cisco Virtualization Experience Client (VXC) Backpack

The VXC backpack is a Cisco VXC zero client endpoint device. The VXC acts like a virtual PC terminal. The key value proposition of backpack is to integrate the VXC endpoint with Cisco Unified IP Phone 8961, and 9971. For more information, refer to Cisco Virtualization Experience Client 2112/2212 ICA Administration Guide for WTOS 7.0_214 and Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide for ThreadX 3.3.1_327.

CTL File Size Limitation

The Cisco CTL client has increased the file size of a CTL file from 32 Kilobytes to 64 kilobytes so that the phones can accept a larger CTL file. The Unified CM 7.1(5) supports this feature. For more information, refer to CSCto63706.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using firmware release 9.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for Firmware Release 9.2.(1) 

Identifier

Headline

CSCti73766

Phone "Wireless Authentication Failed" unexpectedly

CSCti79116

Memory leak during SIP Codenomicon run

CSCtj51196

Callback initiated from Visual Voicemail GUI does not support + Dialing

CSCtj82272

Video stopped after an extended period of heavy network impairments

CSCtk15175

Onhook dialing fails after power cycle with bluetooth connected

CSCtl80032

VID: Video jumps when stream resolution changes

CSCtl89892

Phone get stuck after running script rtVID0112_config.tcl

CSCtn41652

Phone resets when making a call to CTS with limited bandwidth

Csctn49438

New VM session is not always in focus

CSCtn89145

Joggling fullscreen selfview during VGA video call to CSF softphone

CSCto00949

Rarely seen phone reboot due to memory corruption of unknown origin

CSCto03918

Mute then unmute via CLI, on peer side it is still muted video

CSCto10791

A fraction of w448p video is displayed in PiP

CSCto46703

After video calls and unplug/plug camera, phone UI got stuck once

CSCto70001

Text on Midlet alert moves up to title part in Israel locale

CSCto96806

The Cisco Unified IP Phone display shows the images are being cropped

CSCtq00817

The Cisco Unified IP Phone Softkeys override the video image

CSCtq00876

"ReasonForOutOfService" is wrong for Power Save Plus mode

CSCtf18026

When scrolling call history, cannot dial numbers

CSCti54388

Cisco Unified IP Phone 9971 with wifi register to Cisco Unified CM twice after startup

CSCtn98841

The Cisco Unified IP Phone 9971 does not decode H264 video from Cisco Movi

CSCto00949

Rarely seen phone crash due to memory corruption of unknown origin

CSCto55046

The Cisco Unified IP Phone 9971 with leap cannot associate AP with Cipher 40bits or CKIP-CMI

CSCtq10772

Swap Key is missing on the Cisco Unified IP Phone with 9-2-RT0-2Dev load for CME

CSCtq11291

The Cisco Unified IP Phone 9971 subscribed to EM returns "Host not found"

CSCtq23195

Unable to press speaker button when DND-R and shared line

CSCtk94874

Video flicker while set the lowest camera brightness

CSCtl21105

Unplug camera cause phone reset

CSCtl22047

Sometimes the phone cannot send out video in w360p format

CSCto01550

Purple-red background flashes when remote side mute/unmute quickly

CSCto88079

Phone keep rebooting when upgrade/downgrade automation

CSCto94074

The Cisco Unifed IP Phones not changing QoS marking when location bandwidth is exceeded

CSCtj26048

Phone downloads requested active load but does not switch to it

CSCtk15917

CTI Call Speakerphone Light

CSCtk35941

In SRST, Conf-Join causes confusion instead of cancelling pending conference.

CSCtk59626

Reset network settings will cause phone cannot register Cisco Unified CM in VPN

CSCtl44466

Phone displays unknown number sometimes for speed dial

CSCtl95535

"Show Video" softkey does not invoke video window at preservation mode

CSCtn16024

Phone may not exit OnHook dial properly after enter/exit OffHook dial

CSCtn71471

Cisco Unified IP Phone shows SRST as authenticated

CSCtn92133

Short ring upon consultative conference call with call hold ring back enabled

CSCto00171

Inserting characters in the middle of password text entry is often broken

CSCto01493

Garbled fullscreen selfview if peer phone inserts camera during call

CSCto04746

LED of speaker button is still ON after call is held

CSCto10695

Feedback tone for on-hook dial after getting reorder tone

CSCto10738

Video window is hidden with "All Calls" filter after hold/resume

CSCto39637

CoS remapping is not happening on phone with respect to both cdp/lldp enabled

CSCto63721

Phone treat some TFTP IP address as invalid

CSCto79155

Doubleshot does not show caller display ID initially when SRST

CSCto84996

Upgrade overnight test with PFS enabled failed

CSCtq20991

Power cycle phone from switch bring phone into reboot loop

CSCtq23195

Unable to press speaker button when DND-R and shared line

CSCtq26341

Incoming call toast does not fade out upon user action on KEM


Resolved Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using firmware release 9.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for Firmware Release 9.2.(1) 

Identifier

Headline

CSCti82154

Admin and WLAN credentials not protected on phone

CSCtj24336

ALL-LAN: phone line button wrap around at middle of a word

CSCtj40967

No video output if bandwidth is less than 124kbs

CSCtj53442

No error displayed when no resources to complete video conference

CSCtj60698

Phone call statistics display wrong sender frame rate value

CSCtj76512

Camera get focus has bad performance

CSCtj76735

Camera Details show "KEM UDI" on the page

CSCtj79286

"nav_down" does not work after session list loses focus

CSCtj82436

Video stream statistics always reports Sender/Receiver I-frame counts as 0

CSCtj90645

EMCC login often fails with clusters of different Cisco Unified CM versions

CSCtj92057

Phone stuck in SendDigits feedback audio

CSCtj96317

"Record" button is missing for the Cisco Unified IP Phone 8961 in phone button template

CSCtk07401

Phone OS reboot while only reset request is issued

CSCtk07485

The video call cannot be setup immediately after an intercom call

CSCtk18053

Pressing volume-down button once will make the volume lowest

CSCtk19339

EMCC is not working for Cisco Unified IP Phone 8961

CSCtk35306

No MOH in SRST

CSCtk36806

Line label's font behavior is different

CSCtk47632

Video frame rate at high bit rate is lower than low bit rate

CSCtk53717

Phone crashed during video call if plug/unplug USB headset several times

CSCtk56178

USB power exceeded warning on Cisco Unified IP Phone 8961

CSCtk56412

PiP moving softkey does not show next position of PiP

CSCtk58793

NewCall softkey sometimes does not show up on the phone

CSCtk67636

Video icon is not updated sometimes when call is put on hold

CSCtk76683

Video call statistics is blank when call is diverted or put on hold

CSCtk97931

Nav Down to invoke OnHook dialing results in weird state

CSCtk98101

PiP video overruns the PiP window

CSCtl00659

Inappropriate timing-related session focus issue with blf-pickup

CSCtl03093

wrong session focus after an answered transf./conf. call is canceled

CSCtl10219

No missed call number by line text after restart

CSCtl21017

Timezone mixed together when using UTC zone other than 0

CSCtl21472

Low frame rate when highest quality of w360p

CSCtl21500

Video mute softkey is still red when the video is actually unmuted

CSCtl21906

Video transmission automatically turn ON after resume from a parked call

CSCtl24762

Mistaken display of forwarded call information in Toast

CSCtl24782

No toast for some incoming forwarded calls whose sessions are off screen

CSCtl51926

Call bubble is not displayed when "All Calls" was pressed

CSCtl73518

"To Mobile" softkey should not display by default when call connects

CSCtl78602

Sometimes Toast is missing for notifying incoming calls

CSCto41027

Phone thrown KERNEL assertion failure and stuck in upgrading process

CSCtl81848

Forwarded call information in Toast is displayed in opposite order

CSCtl87825

New softkeys cannot display at Idle/OnHook state when Camera is enabled

CSCtl89452

New softkeys cannot display when Video call is connected

CSCtl89900

Camera cannot get power from the side USB port of the KEM

CSCtl90169

Recording is disabled after incoming chaperone call at another line

CSCtn19718

Secondary dial tone does not stop after onhook

CSCtn24730

Conference call does not work with SRST

CSCtn28008

Fail to activate callback while setting up a Conference/Transfer

CSCtn38739

Extra character is input if Apply softkey is pressed too quickly

CSCtn39016

Phone crash after a Call

CSCtn39959

CTS AngeleEyes-3 video freezes hold/resume with the Cisco Unified IP Phone 9971

CSCtn41751

Number of missed calls does not increase

CSCtn55677

Unknown number is shown in dusting and mobility scenario

CSCtn55915

Midlets launch during a long duration video call makes phone crash

CSCtn57909

Brightness setting disappears

CSCtn62024

Data element of CiscoIPPhoneStatus XML object should be optional

CSCtn76616

Call drop and phone restart when call with Tandberg MXP1700

CSCtn92444

Ringing never end after turning off DND while call coming in

CSCto13639

Common setting has no effect for override option missing in phone level

CSCto35596

Unknown number is shown in several scenarios

CSCto45238

Enable RTCP on Cisco Unified IP Phone will crash phone

CSCtq06638

The Cisco Unified IP Phone 9971 key expansion module hangs after 49 days

CSCto63811

Softkeys flicker when press "Update" in Adhoc conference details menu

CSCtj90106

The icon & LED of intercom line is wrong when pressing "All Calls" filter

CSCto92471

Timezone cannot get raw offset

CSCtk36807

The icon of VPN is missed in running App list

CSCtq15510

NOTIFY message body missing trailing CRLF

CSCtg45062

Video not shown when video bandwidth is less than 60k on call with Cisco Unified IP Phone 7985

CSCtj92262

Phone OS reboot if perform "Reset All Settings" several times

CSCtk59569

Reset device on phone UI will cause phone OS reboot in VPN scenario

CSCtn45546

Name of KEM on KEM details screen is not properly wrapped

CSCtk69476

Video softkey is not in call statistics if it is already opened

CSCtk15035

"End Call" does not function after transfer/conf. is cancelled withe respect to video

CSCto67322

Phone load downloading may get stuck while plugging and unplugging LKEM

CSCtn97328

The Cisco Unified IP phone resets when placing an established two-way-video call

CSCtn07930

H264 video codec is ignored at the end of the codec list in SDP

CSCtn17858

The Cisco Unified IP Phone 9951 and 9971 get serious pixilation after hold/resume

CSCtn18402

CME SCCP CUVA call to Cisco Unified IP Phone 9971 results in 1-way video

CSCtn45942

Missed call is not logged

CSCtn59124

Session with "Unknown Number" shown for a short time with BLF Pickup


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.