Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2)
Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2)
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Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2)

Contents

Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2)

Introduction

These release notes support the Cisco Unified IP Phones 8961, 9951, and 9971 running SIP Firmware Release 9.3(2).

The following table lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.

Cisco Unified IP Phone

Protocol

Cisco Unified Communications Manager

Cisco Unified IP Phones 8961, 9951, and 9971

SIP

Cisco Unified Communications Manager Release 7.1(5) and later

Related documentation

Use the following sections to obtain related information.

Cisco Unified IP Phone 8900 Series documentation

Refer to publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps10451/​tsd_​products_​support_​series_​home.html

Cisco Unified IP Phone 9900 Series documentation

Refer to publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps10453/​tsd_​products_​support_​series_​home.html

Cisco Unified Communications Manager documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​tsd_​products_​support_​series_​home.html

Cisco Business Edition 5000 documentation

See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps7273/​tsd_​products_​support_​series_​home.html

Cisco Virtualization Experience Client 2000 Series documentation

Refer to publications that are specific to your language. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps11499/​tsd_​products_​support_​series_​home.html

New and Changed Features

The following sections describes the features that are new or have changed.

Features Available with Firmware Release

The following sections describe the features available with the Firmware Release.

Call History Display Enhancement for Call Window

The Call History Display Enhancement for Call Window feature displays only the call history of a selected line.

The administrator enables the feature in the Product Specific Configuration Layout area on Cisco Unified CM Administration. The Show Call History for Selected Line Only parameter can be enabled or disabled.

This feature is available for the following Cisco Unified IP Phones:

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where to Find More Information
  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)
  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)

Custom Line Filters

The Custom Line Filter feature allows users to set the alerting call notification priority on a subset of lines that are covered by an Alert Filter. The custom filter generates either traditional pop-up alerts or actionable alerts for incoming calls on the selected lines. For each filter, only the subset of lines under coverage will generate an alert. If a filter is turned off, lines under its coverage will not show alert notifications.

This feature provides a way for administrators and users with many phone lines to reduce alert activity by filtering it to high-priority lines as desired.

The administrator configures the default line filter. If no user-configurable filters are created or selected, all lines inherit the default phone filters.

The user has a new menu item, Call notifications, available under Settings > Preferences. From here, users can quickly create and edit custom filters for subsets of lines. If there are no custom user filters, all lines are covered by the default line filter. If the default line filter is configured, the user will see a Daily schedule filter in addition to the preset All calls filter.

The feature can be configured in the following Cisco Unified Communications Manager Administration window:

  • Phone Configuration: Device > Phone

This feature is supported on the following SIP phones:

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where to Find More Information
  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)
  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)

New Versions of Cisco Unified IP Phone 8961, 9951, and 9971

The New Versions of Cisco Unified IP Phone 8961, 9951, and 9971 feature provides an update to the phone hardware. The new phones contain improved electronic components. The new phones look and act the same as the old phones and the model numbers do not change. Phones manufactured after October 31, 2012 contain the new components.

The new phone models support Firmware Release 9.3(2) and later. Attempts to downgrade a new phone from 9.3(2) to a previous firmware release do not succeed, because the downgrade software identifies that the phone is the newer model and blocks the downgrade.

This feature has no user impact.

This feature is supported on the following SIP phones:

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where to find more information

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)

Prompt for Barge

The Prompt for Barge feature provides an option to display a visual alert prompt when a user tries to barge into a call. The user configures this feature on the phone.

With the addition of this feature, the user has a new preference option, Barge Alert, available in the Settings > Preferences menu on the phone.

By default, the Barge Alert option is set to Off and the user can barge into an eligible shared lined without receiving a prompt. When the Barge Alert is set to On, an alert prompt displays and the user must select Yes to barge into the call or No to cancel the barge.

There is no administrator impact for this feature.

This feature is supported on the following phones:

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where to Find More Information
  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)

Features Available with Latest Cisco Unified Communications Manager Device Pack

The following sections describe features in the release which require the new firmware and the latest Cisco Unified Communications Manager Device Pack.

For information about the Cisco Unified IP Phones and the required Cisco Unified Communications Manager device packs, see the following URL:

http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​compat/​devpack_​comp_​mtx.html

Actionable Incoming Call Alert

The Actionable Incoming Call Alert feature introduces the display of an actionable alert instead of a pop-up toast alert when a call is received on a configured line. In addition to displaying incoming caller details, the actionable alert allows a user to answer, ignore, or divert the call. The Actionable Incoming Call Alert feature is configured by the administrator. By default, this feature is disabled.

When enabled, an alert with action options displays to users.

The feature is controlled by the Actionable Incoming Call Alert field in the following Cisco Unified Communications Manager Administration windows:

  • Enterprise Phone Configuration: System > Enterprise Phone Configuration
  • Common Phone Profile: Device > Device Settings > Common Phone Profile
  • Phone Configuration: Device > Phone

The Actionable Incoming Call Alert parameter has the following options:

  • Disabled (default)
  • Show for all Incoming Call
  • Show for Invisible Incoming Call

Note


If both the Custom Line Filters and the Actionable Incoming Call Alert feature are enabled, actionable call alerts apply only to the lines that are covered by filters.


This feature is supported on the following phones:

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where To Find More Information
  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)
  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)

Audio-Only Lock Icon

The Audio-Only Lock Icon feature controls the display of the secure icon for audio and video calls on the phone.

The administrator can enable or disable the Override BFCP Application Encryption Status parameter.

  • When the Override BFCP Application Encryption Status parameter is enabled, the Security icon displays based on the audio call security.
  • When the parameter is disabled, the display of the icon depends on the setting of the Ignore BFCP Applications Encryption parameter.

The default for the Override BFCP Application Encryption Status parameter is Disabled.

This feature is supported on the following phones (SIP):

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where to Find More Information
  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)
  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)

Configurable DF Bit

The Configurable DF Bit feature provides the administrator with the ability to control how network packets are sent. Packets can be sent in chunks (fragments) of various sizes. When the DF bit is set to 1 in the packet header, the network payload does not fragment when going through network devices, such as switches and routers. Removing fragmenting avoids incorrect parsing on the receiving side, but results in slightly slower speeds. By default, the DF bit is set to 0.

The feature is controlled by the DF bit field in the following Cisco Unified Communications Manager Administration windows:

  • Enterprise Phone Configuration: System > Enterprise Phone
  • Common Phone Profile: Device > Device Settings > Common Phone Profile
  • Phone Configuration: Device > Phone

This feature has no user impact.

This feature is supported on the following SIP phones:

  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 9971
Where to Find More Information

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)

Installation

Install latest Cisco Unified Communications Manager release

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, your Cisco Unified Communications Manager servers must be running a version of the server software that supports the phones. All Cisco Unified Communications Manager servers in the cluster must support the phones. For information about the minimum Cisco Unified Communications Manager software version that the phone requires, see the introductory sections of these release notes.

For more information on Cisco Unified Communications Manager installations and upgrades, see the documents for your Cisco Unified Communications Manager version at the following location: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​installation_​guides_​list.html

To download and install the Cisco Unified Communications Manager version, perform these steps.

Procedure
    Step 1   Go to the following URL:

    http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268439621&catid=278875240

    Step 2   Choose your Cisco Unified Communications Manager version.
    Step 3   Choose the appropriate software type.
    Step 4   Hover over the desired file. When the popup window displays, click the Readme link to open the readme file.
    Step 5   Choose Download or Add to cart for the desired file.
    Step 6   Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.

    Install Firmware Release on Cisco Unified Communications Manager

    Before using the Cisco Unified IP Phone Firmware Release 9.3(2) with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

    Procedure
      Step 1   Go to the following URL:

      http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268437892&flowid=5293

      Step 2   Depending on your phone model, choose Cisco Unified IP Phones 8900 Series or Cisco Unified IP Phones 9900 Series.
      Step 3   Choose your phone type.
      Step 4   Choose Session Initiation Protocol (SIP) Software.
      Step 5   In the Latest Releases folder, choose 9.3(2).
      Step 6   Select one of the following firmware files, click the Download Now or Add to cart button, and follow the prompts:
      • cmterm-8961.9-3-2-10.cop.sgn
      • cmterm-9951.9-3-2-10.cop.sgn
      • cmterm-9971.9-3-2-10.cop.sgn
      Note   

      If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.

      Step 7   Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
      • cmterm-8961.9-3-2-10-readme.html
      • cmterm-9951.9-3-2-10-readme.html
      • cmterm-9971.9-3-2-10-readme.html
      Step 8   Follow the instructions in the readme file to install the firmware.

      Install Firmware Zip Files

      If a Cisco Unified Communications Manager is not available to load the installer program, the following .zip files are available to load the firmware.

      • cmterm-8961.9-3-2-9.zip
      • cmterm-9951.9-3-2-9.zip
      • cmterm-9971.9-3-2-9.zip

      Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection. Upgrade times over the WLAN interface may take more than an hour, depending on the quality and bandwidth of the wireless connection.

      Procedure
        Step 1   Go to the following URL:

        http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268437892&flowid=5293

        Step 2   Depending on your phone model, choose Cisco Unified IP Phones 8900 Series or Cisco Unified IP Phones 9900 Series.
        Step 3   Choose your phone type.
        Step 4   Choose Session Initiation Protocol (SIP) Software.
        Step 5   In the Latest Releases folder, choose 9.3(2).
        Step 6   Download the relevant zip files.
        Step 7   Unzip the files.
        Step 8   Manually copy the unzipped files to the directory on the TFTP server. See Cisco Unified Communications Operating System Administration Guide for information about how to manually copy the firmware files to the server.

        Cisco Unified Video Camera firmware

        The Cisco Unified Video Camera is supported on Cisco Unified Communications Manager Release 7.1(5) and later.

        Important Notes

        This section contains important information to consider with the Cisco Unified IP Phone 8961, 9951, and 9971.

        Cisco Unified IP Phone 9971 and Personal Address Book or Fast Dial features

        Users of the Personal Address Book or Fast Dial feature may receive an error message followed by a request to log back into the network. In DNS round robin configurations, the phone does not retain access with the same IP address. In this situation, the phone displays a message to indicate that the user must log into the phone again.

        Plantronics Audio 615M Headset and Cisco Unified IP Phone 8961

        The Plantronics Audio 615M headset is not compatible with the Cisco Unified IP Phone 8961. You must use an alternate headset type for this IP phone. For more information, see CSCth71104.

        Plantronics CS50 USB Headset and Cisco Unified IP Color Key Expansion Module

        The Plantronics CS50 USB headset causes the phone to request power from the switch even though the headset is self powered. In this case, if a device such as a camera or expansion module is connected and active on the phone, the switch will reject the power request for the headset because the power budget has been exceeded. In this case, the headset cannot be used.

        Cisco Unified IP Phones 9951 and 9971 one-way video calls

        Because of limitations in the H.264 video signaling standards, Cisco Unified IP Phones 9951 and 9971 may not correctly display video that is received from devices supporting resolutions greater than 640 x 480. In this case, the user sees a black video screen.

        To ensure that video from such devices displays properly on the IP phone, configure high definition phones and Cisco Unified IP Phones 8961, 9951, and 9971 into different call regions and limit the video bandwidth to 384 kb/s when calling between regions.

        Cisco Virtualization Experience Client 2100

        The Cisco Virtualization Experience Client (VXC) 2100 Series are zero clients designed to deliver a user desktop from a centralized host server, providing access to desktop applications as if they were available locally. The Cisco VXC 2100 series attaches to the Cisco Unified IP Phone 8961, 9951, and 9971 through a spine connector cable.

        When running VXC with a single-tunnel option, high traffic to or from VXC may affect the phone's performance. Cisco Unified IP Phones 8961, 9951 and 9971 support 384kbps throughput bandwidth for VXC.

        Set VPN MTU to 1406 to reduce packet reassemble in Cisco Unified IP Phones 8961, 9951 and 9971, to improve bandwidth in limited packet rate.

        Video and audio applications may not play smoothly through VXC, even on a device plugged directly into a LAN.

        USB CD-ROMs and other USB storage devices have limited support. In the current VXC environment, the expected performance is a low bit/transfer rate for USB storage devices and USB CD-ROMs connected to the VXC device.

        For more information, see http:/​/​www.cisco.com/​en/​US/​products/​ps11499/​tsd_​products_​support_​series_​home.html.

        Multiple Text Messages

        If you send multiple text messages to 8961, 9951, and 9971 phones within a few seconds using CiscoIPPhoneExecute.xml, the phone may reply with an HTTP/1.1 503 Service Unavailable message, and the user may not receive the text message on their phone screen.

        No UDP for SIP support

        Cisco Unified IP Phones 8961, 9951, and 9971 do not support UDP for SIP. Do not configure the UDP protocol for SIP signaling on 8961, 9951, and 9971 phones.

        Secure Video Bandwidth When Calling Over VPN

        When using Cisco Unified IP Phones 8961, 9951, and 9971 for a secure video call over VPN and VXC VPN, the maximum supported bandwidth is 320 kbps.

        Turn Off VPN Before Downgrade

        The phone will go into an unregistered state if it is downgraded from a 9.3(1) load to a pre-9.2(3) load while VPN is turned on. Turn off VPN before downgrading to a pre-9.2(3) load.

        Caveats

        The following sections list the open and resolved caveats, and describe how to get further information on the caveats.

        Access Cisco Software Bug Toolkit

        Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

        • All severity level 1 or 2 bugs
        • Significant severity level 3 bugs

        You can search for problems by using the Cisco Software Bug Toolkit.

        To use the Software Bug Toolkit, follow these steps.

        Before You Begin

        To access Bug Toolkit, you need the following items:

        • Internet connection
        • Web browser
        • Cisco.com user ID and password
        Procedure
          Step 1   To access the Bug Toolkit, go to:

          http:/​/​tools.cisco.com/​Support/​BugToolKit/​action.do?hdnAction=searchBugs

          Step 2   Log in with your Cisco.com user ID and password.
          Step 3   To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, then click Go.

          Open Caveats

          The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones for Firmware Release 9.3(2).

          For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

          Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit.

          Table 1 Open Caveats for Firmware Release 9.3(2)
          Identifier Headline

          CSCtr13418

          Phone keep alive timer issue in 9.2.(2) phone load

          CSCtr51513

          ETSGJ-CH: Conference message is showing in ENGLISH instead of JAPANESE

          CSCtr93019

          Can't answer call through BT headset after hold revert

          CSCts01615

          99xx become abnormal or crash after long period of network impairments

          CSCtt05778

          No UI feedback when dialing external speed dial using softkey in onhook

          CSCtw97451

          Blackwire C220 "accessory not supported”

          CSCtx48830

          Cisco IP phone lost wireless connectivity during call

          CSCtx90826

          the loading of image fail of 99xx phones in option66 case

          CSCty01167

          OpenSSL SSL_CTX_new Uninitialized Buffer Remote Information Disclosure

          CSCty31023

          Dialed digits lost while making conf or xfer call quickly in video call

          CSCty75302

          Cisco IP Phone does not connect to wireless when wired in (using PoE)

          CSCtz17167

          UI mess when offhook call from admin page

          CSCtz23376

          No toast prompt up when switch between wired/wireless network

          CSCtz40373

          Call be disconnected when reauthen happen for phone

          CSCtz71926

          Savi 7xx can't reconnect automatically after enable side USB on CUCM

          CSCtz82195

          Bluetooth Device Does Not Reconnect

          CSCua00366

          BLF/SD - Busy Lamp Field fails when URI contains special characters

          CSCua13836

          Pip is messed display when swapping pip and remote video

          CSCua25869

          Call comes at nearly the same time with the idle url popping up

          CSCua26548

          SR 621074913 - XSI API on CP-9971

          CSCua27553

          Call Quality is Reduced When Upgrade Phone Load

          CSCua30357

          RTCP port will keep open when posting RTPRx/RTPTx to phone then end call

          CSCua74850

          No DNS query after reset with alternate TFTP provisioned

          CSCub40585

          99xx phones - line status stuck on hold state - phantom hold

          CSCub55274

          The extra softkey will flash in the new call window

          CSCub62715

          Unsaved camera view area setting is used for video call

          CSCub78740

          No call log for early attended conf call if conf list is disabled in FCP

          CSCub84255

          Expected incoming call alert/toast may not be displayed

          CSCub84611

          Preceding or tailing white space in domain name is not trimmed

          CSCub89638

          Video is hidden if end held party during early attended xfer/conf

          CSCub94060

          "Recording Failed" does not disappear if press Record during xfer/conf

          CSCub94590

          Pressing Intercom the second time does not always cancel intercom call

          CSCuc02558

          softkey changed and don't work when voice mail is unavailable

          CSCuc08124

          Same config file is downloaded twice if disable DHCP

          CSCuc08225

          Unexpected lock icon on call back UI if secure URL is provisioned

          CSCuc15733

          The Last Upgrade time is wrong on the Phone Infomation page

          CSCuc18329

          Abnormal dial UI if press MeetMe or GroupPickup during xfer/conf attempt

          CSCuc18889

          Call failed from call history(xfer/conference) with double taps the list

          CSCuc20637

          Performance of Extension Mobility login and logout time is degraded

          CSCuc25221

          Offhook dialing performance may degrade if phone is used for days

          CSCuc25517

          Multi-leg call log of Group/Other Pickup if Auto Call Pickup is enabled

          CSCuc25580

          “Unknown Caller” in call log if offhook and auto pickup

          CSCuc28867

          Cisco IP phone uses low FPS on CTMS

          CSCuc30662

          calling party name is shown as junk character in 99XX

          CSCuc31186

          URI with charaters of #{}| can't be searched in NAV-DOWN call history

          CSCuc32934

          The local&remote call logs are not correct in specific conference

          CSCuc35895

          Cisco IP Phones are not displaying calling party name

          CSCuc41285

          URI dialing: different result for different dial method

          CSCuc42991

          Inappropriate UI behavior of Revert softkey and editing dot1x MD5 secret

          CSCuc66250

          FOR is not displayed in 99xx phones after answering the call in CFNA

          CSCuc66295

          FOR is not displayed in 99xx phones after answering the call in CFB

          CSCuc68954

          Intercom ignores 'with' part of "Auto answer with _______" setting

          CSCuc69953

          Time of scrolling between calls is 20-60ms longer than requirement

          CSCuc74093

          Voicemail is displayed in English instead of Japanese in IP Phone

          CSCuc75810

          Opened application UI may flash if offhook and dial quickly

          CSCuc76110

          Unchanged LED&icon of Record PFK if record during xfer&conf attempt

          CSCuc76141

          Pressing Fordward All softkey multiple times quickly may redial

          CSCuc76236

          Black bar under PiP window if remote video resolution is 768*448

          CSCuc77825

          CME Registered 9951 IP Phones are displayed same DN in For/From

          CSCuc77860

          On Receiving CUCM Call, DN not displayed in CME 9951

          CSCuc77883

          Busy not displayed in English in 99xx phones

          CSCuc83083

          Performance of switching between video calls is degraded

          CSCuc84336

          Problematic reception report blocks in RTCP from 99xx IP Phone

          CSCuc85175

          Web broswer is still work some time when web access is disable

          CSCuc85276

          NOTIFY is not accepted by CUCM if digest authentication is enabled

          Resolved Caveats

          The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phones for Firmware Release 9.3(2).

          For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

          Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit.

          Table 2 Resolved Caveats for Firmware Release 9.3(2)
          Identifier Headline
          CSCtg22239

          ALL-LANG: 9971,9951,8961: Original English strings should be modified.

          CSCti98208

          No Alarm(rc=18) when secure phone fallback from SRST to CUCM

          CSCts51576

          99xx phones differ from 79xx phones on rtp sequence jump behavior

          CSCtv04593

          Conference list is still shown when it is disabled in FCP

          CSCtx20555

          JPN+CHS: 99xx: Source issue on "The USB Optical Mouse is now connected."

          CSCtx20572

          JPN+CHS: 99xx: Source issue"The USB Optical Mouse has been disconnected"

          CSCty31537

          SenderReportsSent of "show stream active video" is incorrect

          CSCty44400

          LED is still lighted after change phone button template

          CSCty56877

          Phone in trusted net try establish VPN when power on w/ auto net detect

          CSCty57481

          SRST ip is still displayed on "Stand-by Server" even if srst is down

          CSCty68791

          No reminder tone when cancel the CFA

          CSCty69131

          remote placed call doesn't log DN in cross cluster if callee no answer

          CSCty76206

          Encrypted phone will not play zip tone after CFwdAll is input

          CSCty89632

          99XX endpoints should not auto-focus video during the call.

          CSCty89655

          99XX should not auto-focus during ctms call

          CSCty89938

          Call time will count from -3 if lots of speed dial BLF

          CSCty90733

          Tone is played incorrectly for digits pressing in whisper intercom call

          CSCty93030

          Mute tone instead of digit DTMF tone playing when mute caller

          CSCty96858

          Call session label is inconsistent under various locale

          CSCtz04030

          No video on 9971 when making a call to H320 endpoints

          CSCtz11498

          UI display incorrect after "Apply Config" followed by restart.

          CSCtz17167

          UI mess when offhook call from admin page

          CSCtz22269

          ConcurrentModificationException when switching between the two calls

          CSCtz30127

          DHCP Release turn Yes first then it turn No when setting it to No

          CSCtz34504

          Cursor is displayed in a wrong location in the intercom dial window

          CSCtz43088

          UI filter will focus on two items when intercom

          CSCtz45639

          A triangle is displayed on title bar of call history window

          CSCtz46348

          Still show CUCM domain name as active server when stop DNS and TFTP

          CSCtz54317

          Call from call history list with one touch of list item

          CSCtz54715

          Call history is listed for all lines but not the selected line

          CSCtz65486

          There is a random NullPointerException when test Record Feature.

          CSCtz66049

          Redial does not work when there's an incoming intercom call

          CSCtz68472

          Phone cant enter into debush when no active debugsh

          CSCtz68986

          four direction arrow on TFTP input box and list item

          CSCtz71381

          WIFI toast an alert window overlapping with other UI menu

          CSCtz71713

          Participants are still listed when conference list is disalbed in FCP

          CSCtz75045

          Input box lose focus in MLPP Authorization

          CSCtz76641

          Unknown caller(No DN) is logged in history when offhook pickup a call

          CSCtz76680

          No prompt for 4th "double shot" incoming call

          CSCtz77224

          No standby server info when bring Sub up first then SRST

          CSCtz79477

          VXC VPN alert stays in screen while loses focus and softkeys

          CSCtz82754

          Rings chirp1 and chirp2 have pop sounds

          CSCtz85354

          99xx IP Phone can't handle senddigits event

          CSCtz85424

          IP addresses between 128.x.x.x-223.x.x.x are not supported in startMedia

          CSCtz88079

          SRST display flickering when SRST is actually undreachable

          CSCtz88254

          Password Persistence not effect on RT phones

          CSCtz90108

          Appear once press speaker key can't end the call

          CSCtz90586

          EnergyWise will not work if IP address of phone is changed

          CSCtz90864

          DN is logged in the remote shareline phone when offhook pickup call

          CSCtz93333

          Can't handle rtprx and rtpmrx with volume value

          CSCtz93469

          Touch screen issue with call history

          CSCtz98106

          Video will flash when call ended in some situation

          CSCtz98112

          UI mess under 7.1(5) CCM when caller id long

          CSCtz98460

          Incoming Call Toast enhancement

          CSCua08465

          Call duration time string is cut off in multi-leg call log detail

          CSCua09003

          Phone does not send REFER alarm when it fallback to primary CUCM

          CSCua14036

          Softkey displayed as pressed after restart

          CSCua15471

          Sometimes dial window will lose focus and user can't input digit

          CSCua22427

          top row of pixels not updated when modify SD lable of LKEM

          CSCua25787

          Recording Failed toast appears twice in various fonts

          CSCua27527

          Directed call park timer start from -1 or -2 sometimes.

          CSCua51894

          Performance of offhook dialing is 40-80% lower than previous release

          CSCua64661

          Output of cli "show call-history summary" is not properly aligned

          CSCua69528

          (99xx)Softkey color display abnormal sometimes.

          CSCua83761

          Phone goes to Simplified new call UI when pressing new call

          CSCua96452

          ARA+HEB: 9971: Strings are not presented right-to-left

          CSCub02735

          Phone freezing after xml pages load 10 times

          CSCub09990

          Phone will restart after visiting phone web page using https

          CSCub56475

          No audio on 99xx phones when call answered on BT and 2nd call comes in

          CSCub63499

          Audio transferrs from Handset/Speaker to bluetooth headset

          CSCub94546

          No dialtone for "New Call" after cancel offhook URI dialing

          CSCub94796

          Video may be hidden if pickup a video call

          CSCub95538

          Short tone is played for key pressing if phone has multiple calls

          CSCuc05183

          IP phone intermittently generates misformatted REFER

          CSCuc06048

          Phone gets stuck when cancel username modification in leap of wifi

          CSCuc10918

          Phone can not login vpn if manually change ip address

          CSCuc13024

          No RIU status on phone if end barged call and switch line

          CSCuc15022

          Phone uses duplicated IP address after receiving broadcast GARP reply

          CSCuc16844

          Phone has multiple issues when TPC is enabled with WLC 7.4.1.30

          CSCuc23474

          Empty session bubble on phone if barge between shared lines

          CSCuc24947

          Call history cannot be cleanly cleared on phone

          CSCuc25221

          Offhook dialing performance may degrade if phone is used for days

          CSCuc25530

          Video may be hidden if pickup video call with auto pickup enabled

          CSCuc38497

          Improper call history of BLF pickup

          CSCuc38655

          call log is wrong when you use "NavDown" to invoke URI dialing

          CSCuc40786

          Call not dial out on NAV-Down call history view when CDR has no DN

          CSCuc43147

          Some keys are unusable for seconds if offhook during URI dialing

          CSCuc44174

          HEB+ARA: Wrong alignment of the text in a message box

          CSCuc49014

          No video on 9971 when making a call to H320 endpoints

          CSCuc55541

          Phone may freeze if enable/disable VPN several times

          CSCuc76433

          Phone restarts on dialing route pattern '9999'

          Documentation, service requests, and additional information

          For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

          http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

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