Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)
Index
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Contents

8 - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

8

802.11 1 2
rates, power, ranges, tolerances 1
802.11 a 1
802.11 b 1
802.11 g 1
802.11a 1 2 3 4 5 6
and Bluetooth 1
802.11b 1 2 3 4 5 6 7
and Bluetooth 1
channels 1
802.11d 1
World Mode 1
802.11e 1 2
802.11g 1 2 3 4 5 6 7
and Bluetooth 1
channels 1
802.11h 1
802.11i 1
802.11j 1
802.1x 1
802.1X 1 2
802.1X Authentication 1
802.1X authentication and status 1
802.1X Authentication menu options 1
Device Authentication 1
EAP-MD5 1
authentication 1 2 3 4
authentication server 1
authenticator 1
description 1
network components 1
requirements 1
supplicant 1
802.1X Authentication menu
options 1
802.3af-2003 1

A

Access Information web page 1 2
Access Point (AP) 1 2
associating 1
channels 1
Cisco Aironet Access Point 1
description 1
access port
configuring 1
connecting 1
forwarding packets to 1
access to phone settings 1
accessory
headsets 1
KEM 1
support 1
adapters 1 2 3
adding
Cisco Unified IP Phones manually 1
Cisco Unified IP Phones using autoregistration 1 2
users to Cisco Unified Communications Manager 1
Address Book Synchronization Tool (TABSynch) 1
configuring 1
installing 1 2
obtaining 1
Admin. VLAN ID 1
AdvanceAdhocConference service parameter 1
Advanced Encryption Standards (AES)
encryption description 1
agent greeting 1
alerts
visual
new voice message 1
ringing call 1
All Calls 1
Alternate TFTP 1
Analog RJ11 headsets 1
anonymous call bock 1
Answer (oldest call) 1
Application button 1
Assisted Directed Call Park 1
audible message waiting indicator 1
authentication 1
authentication server
in 802.1X 1
authenticator
in 802.1X 1
auto answer 1
auto dial 1
automatic port synchronization 1
autoregistration
using 1 2
auxiliary VLAN 1
description 1

B

Back button 1
background image
configuring 1
creating 1
custom 1
List.xml file 1 2
PNG file 1 2
barge 1 2
call security restrictions 1
block external to external transfer 1
Bluetooth 1 2
adding headset 1
Handsfree Profile 1
icon 1
profiles 1 2
protocol 1
using Bluetooth wireless headsets 1
BootP 1
Bootstrap Protocol (BootP) 1
Busy Lamp Field (BLF) 1
Busy Lamp Field (BLF) Pickup 1
Busy Lamp Field (BLF) speed dial 1
buttons
color LEDs 1
model-specific overview 1 2 3

C

cable lock
connecting to phone 1
call
security interactions 1
Call Back 1
Call Chaperone 1
call display restrictions 1
call divert 1
call forward 1
call forward all 1
call forward busy 1
call forward no answer 1
call forward no coverage 1
destination override 1
loop breakout 1
loop prevention 1
notification 1
call forward destination override 1
Call History for Shared Line: configuring 1
call park 1
directed call oark 1
park monitoring 1
call recording 1
call security 1
restrictions using Barge 1
call statistics 1
call waiting 1
caller ID 1
caller ID blocking 1
CAPF (Certificate Authority Proxy Function) 1 2 3 4
CAST 1 2
CDP 1 2 3
cell phone interference 1
Certificate Authority Proxy Function 1
Cisco Aironet APs 1 2 3
Cisco Audio Session Tunnel 1
See CAST 1
Cisco Catalyst 3750 1
Cisco Catalyst Switch 1 2
Cisco Centralized Key Management (CCKM) 1
Cisco Discovery Protocol 1
See CDP 1
Cisco Extension Mobility 1
Cisco IOS 1 2
Cisco IOS Software 1
Cisco IP Manager Assistant
see IPMA 1
Cisco Peer-to-Peer Distribution Protocol 1
See CPPDP 1
Cisco Secure Access Control Server (ACS) 1
Cisco Unified Communications Manager
adding phone to database of 1
interacting with 1
interactions with 1
required for Cisco Unified IP Phones 1
Cisco Unified Communications Manager Administration
add telephony features using 1
Cisco Unified IP Color Key Expansion Module 1
See Key Expansion Module 1
Cisco Unified IP Phone
adding manually to Cisco Unified Communications Manager 1
adding to Cisco Unified Communications Manager 1
cleaning 1
configuration checklist 1
configuration requirements 1
installation checklist 1
installation overview 1 2
installation requirements 1
modifying phone button template 1
mounting to wall 1
power 1
registering with Cisco Unified Communications Manager 1 2 3
resetting 1
technical specifications 1
using LDAP directories 1
web page 1
Cisco Unified IP Phone 8961 1
Cisco Unified IP Phone 9951 1
Cisco Unified IP Phone 9971 1
Cisco Unified Video Camera 1
adjusting auto transmit 1
adjusting brightness 1
adjusting view area 1
attaching to the phone 1
configuration 1
configuring 1
post installation 1
using 1
Cisco Web Dialer 1
cleaning the Cisco Unified IP Phone 1
Clear List softkey 1 2 3
Client Matter Code (CMC) 1
codec
802.11a 1
802.11b 1
802.11g 1
G.711 1
G.722 1
wideband 1 2
codecs
G.711a 1
G.711mu 1
G.722 1
G.729 1
G.729a 1
G.729ab 1
G.729b 1
iLBC 1
iSAC 1
wideband 1
conference 1
secure 1
Conference button 1
configuration file
creating 1
encrypted 1
modifying 1
overview 1
XmlDefault.cnf.xml 1
configuring
LDAP directories 1
overview 1
personal directories 1
phone button template 1
user features 1
configuring: Call History for Shared Line 1
connecting
handset 1
headset 1
to a computer 1
to the network 1
connecting IP Phones to other IP Phones (daisy chaining) 1
Contacts button 1
CPPDP 1
CTI 1
CTL 1 2 3 4
Current Access Point screen 1
custom phone rings
about 1
creating 1 2
PCM file requirements 1

D

data VLAN 1
Debug Display web page 1 2
Default Router 1
Denial of Service attacks 1
disabling SSH 1
device authentication 1
Device Authentication 1
Device Configuration menu
displaying 1
Device Information web page 1 2
DHCP 1 2 3 4
description 1
IP address 1
troubleshooting 1
DHCP Address Released 1
direct-sequence spread spectrum (DSSS) 1
directed call park 1
directory numbers
assigning manually 1
disabling phone display 1
distinctive ring 1
DNS server
troubleshooting 1
verifying settings 1
DNS Server 1-5 1
Do Not Disturb (DND) 1
Domain Name 1
Domain Name System (DNS) 1 2
server 1
Dual Bank Information
configuring 1
description 1
Dynamic Host Configuration Protocol 1
See DHCP 1

E

EAP-MD5 1
Device ID 1
Realm 1
Shared Secret 1
encrypted configuration files 1
encryption 1
media 1
signaling 1
EnergyWise 1 2
configuration 1
description 1
parameters 1
enterprise parameters
call forward 1
call forward options 1
user options web page defaults 1
error messages
used for troubleshooting 1
Ethernet Information web page 1 2
Ethernet Setup menu
about 1
Ethernet Statistics
screen 1
external power 1

F

fast dial
address book 1
Fast Dial Service 1
feature buttons 1 2 3
See buttons 1 2 3
Feature Control Policies 1
Feature Control Policy
creating 1
parameters 1
features
configuring on phone, overview 1
configuring with Cisco Unified Communications Manager, overview 1
informing users about, overview 1
file authentication 1
file format
List.xml 1
RingList.xml 1
font size
call bubble font size 1
call history font size 1
footstand 1
Forced Authorization Code (FAC) 1

G

G.711 1
G.722 1

H

handset
connecting 1
handset light strip 1
handsfree 1
profile 1
hardware, model-specific overview 1 2 3
headset
analog 1
audio quality 1
Bluetooth 1 2
connecting 1
disabling 1
port 1
quality 1
USB 1
using 1
wired 1
wireless 1
Headset button 1
hold 1
Hold button 1
hold reversion 1
HTTP 1
description 1
HTTPS 1 2
and Extension Mobility 1
description 1
hunt group 1
sign out of hunt groups 1
Hypertext Transfer Protocol 1
See HTTP 1
Hypertext Transfer Protocol Secure 1
See HTTPS 1

I

idle display
configuring 1
viewing settings 1
XML service 1
image authentication 1
Incoming Call Toast Timer 1 2
installing
Cisco Unified Communications Manager configuration 1
network requirements 1
preparing 1
requirements, overview 1
intercom 1
interference
cell phone 1
Internet Protocol (IP) 1
IP address
troubleshooting 1
IP Address 1
IPMA 1
IPv4
setup 1
setup menu 1
IPv4 Setup 1
IPv6
TFTP settings 1
ITL 1 2

K

Key Expansion Module
configuring 1 2
connecting a single KEM 1
connecting a two or more KEMs 1
phone support 1
power 1
removing 1
settings 1
support by phone model 1
troubleshooting 1
upgrading 1
keypad 1

L

LDAP directories
using with Cisco Unified IP Phone 1
LEAP
description 1
Light Extensible Authentication Protocol 1
See LEAP 1
Lightweight Directory Access Protocol 1
See LDAP directories 1
line buttons 1
Line Select 1
Line select for voice messages 1
Line Status 1
Line Status for Call Lists 1
Line Status for Call Lists: enabling 1
Link Layer Discovery Protocol 1
See LLDP 1
Link Layer Discovery Protocol-Media Endpoint Devices 1
See LLDP-MED 1
List.xml file 1 2
LLDP 1 2
LLDP-MED 1
LLDP-PoE 1
Locally Significant Certificate 1
logging
missed call 1
LSC 1
configuring 1
LSC (Locally Significant Certificate) 1

M

MAC address 1
malicious caller identification (MCID) 1
manufacturing installed certificate (MIC) 1
media encryption 1
Meet Me conference 1
Message Indicators 1
message waiting 1
Message Waiting Indicator (MWI) 1
Message Waiting Lamp 1
Messages button 1
metrics
voice quality 1 2
MIC 1
missed call logging 1
mobile connect 1
mobile voice access 1
Model Information screen 1
monitoring and recording 1
multiple calls per line appearance 1
music-on-hold 1
mute 1
separate audio and video 1
Mute button 1

N

native VLAN 1
Navigation pad 1 2
Network Configuration web page 1
network connectivity
verifying 1
network outages
identifying 1
network port
configuring 1
connecting to 1
network protocol
802.11 a 1
802.11 b 1
802.11 g 1
802.1X 1
Bluetooth 1
BootP 1
CDP 1
Cisco Audio Session Tunnel (CAST) 1
CPPDP 1
DHCP 1
HTTP 1
HTTPS 1
IP 1
LEAP 1
LLDP 1
LLDP-MED 1
RTCP 1
RTP 1
SDP 1
SIP 1
TCP 1
TFTP 1
TLS 1
UDP 1
network requirements
for installing 1
network settings
configuring 1
Network Setup
menu options
CDP on PC port 1
CDP on switch port 1
web page 1
Network Setup configuration menu
displaying 1
IPv4 menu options
Alternate TFTP 1
Default Router 1
DHCP 1
DHCP Address Released 1
DNS Server 1-5 1
IP Address 1
Subnet Mask 1
TFTP Server 1 1
TFTP Server 2 1
options
Admin. VLAN ID 1
Domain Name 1
Operational VLAN ID 1
PC Port Configuration 1
PC VLAN 1
SW Port Configuration 1
overview 1
network statistics 1
Network web page 1 2

O

onhook predialing 1
open authentication
description 1
Operational VLAN ID 1
options
enterprise parameters
user options web page defaults 1
orthogonal frequency division multiplexing (OFDM) 1

P

park monitoring
directory number configuration window 1
setting service parameters 1
Park Monitoring 1
PC Port Configuration 1
PC VLAN 1
PCM file requirements
for custom ring types 1
personal address book
phone button template 1
personal directories
configuring 1
phone button template 1
modifying
for personal address book or fast dials 1
phone display 1
disabling 1
phone hardening 1
phone lines
buttons for 1
phone screen
touch-sensitive 1
phone settings access 1
phone startup process 1
phone, connecting 1 2 3
physical connection
verifying 1
plus dialing 1 2
PNG file 1 2
PoE 1 2
port data
USB 1
ports 1 2 3
access 1
network 1
power
EnergyWise configuration 1
EnergyWise description 1
external 1 2
for the phone 1
outage 1
PoE 1
power negotiation over LLDP 1
Power over Ethernet 1
See PoE 1
Power Save 1 2
Power Save Plus 1
See EnergyWise 1
power source
causing phone to reset 1
power injector 1
PowerSave 1
presence-enabled directories 1
privacy 1
Private Line Automated Ringdown (PLAR) 1
programmable button 1
description of 1
Programmable Feature Button 1
programmable feature buttons 1
Programmable Line Key (PLK) 1
Protected Access Credentials (PAC) 1
protected call
description 1
Protected calling
description 1

Q

Quality of service (QoS)
voice 1
Quality of Service (QoS) 1
voice 1
Quality Reporting Tool (QRT) 1 2

R

RADIUS server authentication
description 1 2
Real-Time Control Protocol 1
See RTCP 1
Real-Time Transport Protocol 1
See RTP 1
received signal strength indicator 1
See RSSI 1
redial 1
Release button 1
remote port configuration 1
Report Quality softkey 1 2
resetting
Cisco Unified IP Phone 1
continuously 1
intentionally 1
ring setting 1
RingList.xml file format 1
RSSI
description 1
RTCP 1 2
RTP 1

S

SDP 1
secure and nonsecure indication tone 1
secure conference 1
description 1
establishing 1
identifying 1
restrictions 1
security restrictions 1
Secure SRST 1
securing the phone with a cable lock 1
security
Advanced Encryption Standards (AES) encryption 1
barge restrictions 1
CAPF (Certificate Authority Proxy Function) 1
configuring 1
device authentication 1
encrypted configuration file 1
file authentication 1
image authentication 1
media encryption 1
mode 1
open authentication 1
phone hardening 1
RADIUS server authentication 1 2
secure calls 1
security profiles 1 2
shared key authentication 1
signaling authentication 1
signaling encryption 1
static WEP encryption 1
TKIP encryption 1
WLAN overview 1
WPA authentication 1
Security Configuration menu (on Settings menu)
options
LSC 1
Trust List 1
security profiles 1 2
Security Setup configuration menu
802.1X Authentication 1
overview 1
Security Setup configuration menu (on Settings menu)
about 1
Service Set Identifier 1
See SSID 1
services
description 1
Services URL button 1
session buttons 1 2 3
See buttons 1 2 3
Session Description Protocol 1
See SDP 1
Session Initiation Protocol 1
See SIP 1
shared key authentication
description 1
shared line 1
signaling authentication 1
signaling encryption 1
Signed Configuration file 1 2
SIP
description 1
softkey buttons 1 2
softkey policy control 1
softkey templates 1
Softkey Templates:
configuring 1
Speaker button
disabling 1
Speakerphone button 1
speed dial 1
buttons for 1
SRST 1 2
secure reference 1
SRTP 1
SSH disable and enable 1 2
SSID 1
standard (ad hoc) conference 1
startup problems 1
startup process
accessing TFTP server 1
configuring VLAN 1
contacting Cisco Unified Communications Manager 1
loading stored phone image 1
obtaining IP address 1
obtaining power 1
requesting configuration file 1
understanding 1
statistics
call 1
video 1
network 1
streaming 1
Status menu 1 2
status messages 1
Status Messages screen 1
Status Messages web page 1 2
Stream 1 web page 1 2
streaming statistics 1
Subnet Mask 1
supplicant
in 802.1X 1
SW Port Configuration 1
switch
Cisco Catalyst 1
internal Ethernet 1

T

TABSynch 1
configuring 1
installing 1 2
obtaining 1
TAPS 1
TCP 1
technical specifications
for Cisco Unified IP Phone 1
TFTP 1
description 1
settings
IPv6 1
TFTP Server 1 1
TFTP Server 2 1
troubleshooting 1
time
displayed on phone 1
Time-of-Day Routing 1
TKIP
encryption description 1
TLS 1 2
securing 1
Tools for AutoRegistered Phones Support 1
See TAPS 1
touchscreen
touch-sensitive features of 1
transfer 1
Transfer button 1
Transmission Control Protocol 1
See TCP 1
Transport Layer Security 1
See TLS 1
Trivial File Transfer Protocol 1
See TFTP 1
troubleshooting
DHCP 1
DNS 1
DNS settings 1
IP addressing and routing 1
Key Expansion Module 1
network connectivity 1
network outages 1
phones resetting 1
physical connection 1
services on Cisco Unified Communications Manager 1
TFTP settings 1
VLAN configuration 1
Trust List menu 1

U

UDP 1
uniform resource identifier dialing 1
USB
headsets 1
port data 1
USB port 1
User Datagram Protocol 1
See UDP 1
User Options web page
call forward settings 1
description 1
giving users access to 1 2
users
accessing voice messaging system 1
adding to Cisco Unified Communications Manager 1
configuring personal directories 1
providing support to 1
required information 1
subscribing to services 1

V

video
mode 1
statistics 1
support 1
virtual LAN (VLAN) 1
VLAN
assigning separate SSIDs 1
auxiliary, for voice traffic 1 2
configuring 1
configuring for voice networks 1
interaction with 1
native, for data traffic 1
separate voice for QoS 1
verifying 1
voice messaging system 1
accessing 1
voice QoS 1 2
voice quality metrics 1 2
voice VLAN 1 2
Volume button 1
VPN 1

W

wall mounting
Cisco Unified IP Phone 1 2 3
Cisco Unified IP Phone with Key Expansion Module 1 2
WDS
wireless domain server 1
web page
about 1
Access Information 1 2
accessing 1
Debug Display 1 2
Device Information 1 2
disabling access to 1
Ethernet Information 1 2
Network 1 2
Network Configuration web page 1
Network Setup 1
preventing access to 1
Status Messages 1 2
Stream 1 1 2
WEP 1
encryption, description 1
wideband
codec 1
wideband codec 1 2
Wired Equivalent Privacy 1
See WEP 1
wired headset 1
wireless domain server (WDS) 1
wireless headset 1
wireless local area network 1
See WLAN 1
Wireless Network 1
See WLAN 1
WLAN 1 2
components 1
description 1
modulation technology 1
radio frequencies 1
security 1
setup 1
voice quality 1
WLAN Setup menu 1
WLAN statistics 1
WLAN Statistics screen 1
World mode 1
supported countries 1
WPA
authentication, description 1
encryption with TKIP, description 1

X

XmlDefault.cnf.xml 1