Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 9.0 (SIP)
Cisco Unified IP Phone Wall Mount
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Cisco Unified IP Phone Wall Mount

Cisco Unified IP Phone Wall Mount

Wall Mount Components

This section describes how to install a wall mount for the Cisco Unified IP Phone 8961, 9951, and 9971.

Figure 1. Wall Mount Kit for a Single Phone Assembly



The package includes these items:

  • One phone bracket
  • One wall bracket
  • Four #10-12x1-inch Phillips-head screws with 4 anchors
  • One sheet metal screw (not shown)
  • Two #4-40x1/4-inch machine screws
  • One 6-inch Ethernet cable
  • One key if the bracket includes the optional lock

Before You Begin

You need these tools to install the bracket:

  • #1 and #2 Phillips-head screwdrivers
  • Level

You must also install an Ethernet jack for the telephone in the desired location if an Ethernet jack does not currently exist. This jack must be wired appropriately for an Ethernet connection. You cannot use a regular telephone jack. For more information about phone installation requirements and warnings, see Cisco Unified IP Phone Installation.

Install Bracket

To install the phone on the wall:

Procedure
    Step 1   Mount the wall bracket in the desired location. You can install the bracket over an Ethernet jack, or you can run the Ethernet network cable to a nearby jack.
    1. Use the level to ensure that the bracket is level, then use a pencil to mark the screw holes.
    2. Using a #2 Phillips-head screwdriver, carefully center the anchor over the pencil mark and press the anchor into the wall.
    3. Screw the anchor clockwise into the wall until it is seated flush.
    4. Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall.
      Figure 2. Mount the Wall Bracket



    Step 2   Attach the phone bracket to the IP Phone.
    1. Detach the handset cord (and headset cord, if there is a headset), power cord, and any other attached cords from the base of the phone.
    2. Remove the label covers that conceal the screw holes.
    3. Attach the phone bracket by inserting the tabs into the mounting tabs on the phone. The phone ports should be accessible through the holes in the bracket.
    4. Secure the phone bracket to the IP phone with the machine screws.
    5. Thread the handset cord (and headset cord, if using one). Reattach the cords and seat them in the clips that are incorporated into the phone body.
      Figure 3. Attach the Phone Bracket



    Step 3   Attach the Ethernet cable to the 10/100/1000 SW network port and wall jack.

    If you are connecting a network device (such as a computer) to the phone, attach the cable to the 10/100/1000 Computer (PC access) port.

    If you are using an external power supply, plug the power cord into the phone and dress the cord by clipping it into the clips that are incorporated into the phone body next to the PC port.

    Figure 4. Attach the Cables



    Step 4   Attach the phone to the wall bracket by inserting the tabs on the top of the phone bracket into the slots on the wall bracket. Ensure that the power cord and any other cable that does not terminate in the wall behind the bracket are positioned in one of the cable-access openings in the bottom of the bracket. The phone and wall bracket openings together form circular openings with room for one cable per opening.
    Figure 5. Attach the Phone to the Wall Bracket



    Step 5   Use the locking key to lock the phone to the wall bracket.
    Step 6   Proceed to Adjust Handset Rest.

    Wall Mount Components for Phone with Key Expansion Module

    This section describes how to install a wall mount for the Cisco Unified IP Phone 8961, 9951, and 9971 that connects to the Key Expansion Module.

    Figure 6. Wall Mount Kit for Phone with Key Expansion Module



    The package includes these items:

    • One phone bracket
    • One wall bracket
    • Four #10-12x1-inch Phillips-head screws with 4 anchors
    • One sheet metal screw
    • Three #4-40x1/4-inch machine screws
    • One 6-inch Ethernet cable
    • One key if the bracket includes the optional lock

    Before You Begin

    You need these tools to install the bracket:

    • #1 and #2 Phillips-head screwdrivers
    • Level

    You must also install an Ethernet jack for the telephone in the desired location if an Ethernet jack does not currently exist. This jack must be wired appropriately for an Ethernet connection. You cannot use a regular telephone jack. For more information about phone installation requirements and warnings, see Cisco Unified IP Phone Installation.

    Install Bracket for Phone with KEM

    To install the phone on the wall, follow these steps:


    Note


    Be sure to connect to connect the Cisco Unified IP Phone to the Key Expansion Module before installing the phone bracket.


    Procedure
      Step 1   Mount the wall bracket in the desired location. You can install the bracket over an Ethernet jack, or you can run the Ethernet network cable to a nearby jack.
      1. Use a level to ensure the bracket is level, then use a pencil to mark the screw holes.
      2. Using a #2 Phillips-head screwdriver, carefully center the anchor over the pencil mark and press the anchor into the wall.
      3. Screw the anchor clockwise into the wall until it is seated flush.
      4. Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall.
        Figure 7. Mount the Wall Bracket



      Step 2   Attach the phone bracket to the IP phone and key expansion assembly.
      1. Detach the handset cord (and headset cord, if there is a headset), power cord, and any other attached cords from the base of the phone.
      2. Remove the label covers that are conceal the screw holes.
      3. Attach the phone bracket by inserting the tabs into the mounting tabs on the phone. The phone ports should be accessible through the holes in the bracket.
      4. Secure the phone bracket to the IP phone with the machine screws.
      5. Thread the handset cord (and headset cord, if using one). Reattach the cords and seat them in the clips that are incorporated into the phone body.
        Figure 8. Attach the Phone Bracket



      Step 3   Attach the Ethernet cable to the 10/100/1000 SW network port and wall jack.

      If you are connecting a network device (such as a computer) to the phone, attach the cable to the 10/100/1000 Computer (PC access) port.

      If you are using an external power supply, plug the power cord into the phone and dress the cord by clipping it into the clips that are incorporated into the phone body next to the PC port.

      Figure 9. Attach the Cables



      Step 4   Attach the phone to the wall bracket by inserting the tabs on the top of the phone bracket into the slots on the wall bracket. Ensure that the power cord and any other cable that does not terminate in the wall behind the bracket are positioned in one of the cable-access openings in the bottom of the bracket. The phone and wall bracket openings together form circular openings with room for one cable per opening.
      Figure 10. Attach the Phone to the Wall Bracket



      Step 5   Use the locking key to lock the phone to the wall bracket.
      Step 6   Proceed to Adjust Handset Rest

      Adjust Handset Rest

      With a wall-mounted phone, you might need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. The hook should have a lip on which the handset catches when the phone is vertical. Follow the diagram and steps below to change the hookswitch hook.

      Figure 11. Adjust the Handset Hook



      1

      Remove the handset from the cradle and pull the plastic tab from the handset rest.

      2

      Rotate the tab 180 degrees.

      3

      Hold the tab between two fingers, with the corner notches facing you.

      4

      Line up the tab with the slot in the cradle, and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest.