Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
Contacts
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Contacts

Contacts

The Cisco Unified IP Phone 8961, 9951, and 9971 provide you with access to corporate and personal contacts.

You may see other directories listed in Contacts. For more information, see your system administrator.

Corporate Directory

The Corporate Directory contains corporate contacts that you can access on your phone. Your system administrator sets up and maintains the directory.

Search and Dial Contact

Procedure
    Step 1   Press Contacts .
    Step 2   Use the Navigation pad and Select button to scroll and select Corporate Directory.
    Step 3   Select one or all of these search criteria to search for a coworker:
    • First Name
    • Last Name
    Step 4   Enter the search criteria information, press Submit, and select a contact.
    Step 5   To dial, perform one of these actions:
    • Press Dial.
    • Press Select.
    • From the keypad, press the number that displays in the upper right corner of the contact label.
    • Press Speakerphone .
    • Press Headset .
    • Pick up the handset.

    Search and Dial Contact While On Call

    Procedure
      Step 1   Press Contacts .
      Step 2   Use the Navigation pad and Select button to scroll and select Corporate Directory.
      Step 3   Select one or both of these search criteria to search for a coworker:
      • First Name
      • Last Name
      Step 4   Enter the search criteria information and press Search .
      Step 5   Press Dial.

      The phone puts the existing call on hold and makes the new call.


      Personal Directory

      The personal directory contains a list of your personal contacts. You can assign fast-dial codes to your personal directory entries for fast dialing.

      There are two ways you can set up and maintain your personal directory:
      • Phone—Using your phone, you can:
        • Set up and use Personal Directory
        • Assign and use fast-dial codes
      • User Options Web Pages—Using User Options web pages, you can also set up and use your personal directory.
      Related Information

      Personal Directory Options

      The following sections describe the personal directory options.

      Sign In and Out of Personal Directory

      The phone automatically logs you out after a certain amount of time. This time limit can vary. For more information, contact your system administrator.

      Procedure
        Step 1   Press Contacts .
        Step 2   Use the navigation pad and Select button to scroll and select Personal Directory.
        Step 3   Enter the user ID and PIN provided by your system administrator and press Submit.
        Step 4   To logout, select Log Out, press Select, and then press OK.

        Add Personal Directory Entry

        Procedure
          Step 1   Press Contacts .
          Step 2   Sign in to Personal Directory.
          Step 3   Select Personal Address Book. The Search for an entry screen displays.
          Step 4   Press Submit.
          Step 5   Press New. You may need to press More first.
          Step 6   Enter the nickname information. You can also enter a name.
          Step 7   Press Phones and enter the phone numbers. Make sure you include any required access codes, such as 9 or 1.
          Step 8   Press Submit to add the entry to your personal directory.

          Search for Entry in Personal Directory

          Procedure
            Step 1   Press Contacts .
            Step 2   Sign in to Personal Directory.
            Step 3   Select Personal Address Book.
            Step 4   Select one, all, or none of these criteria to search for an entry:
            • Last Name
            • First Name
            • Nickname
            Step 5   Enter the search criteria information and press Submit.

            The name displays.


            Dial Number from Personal Directory

            Procedure
              Step 1   Press Contacts .
              Step 2   Sign in to Personal Directory.
              Step 3   Select Personal Address Book and search for an entry.
              Step 4   Select the personal address book entry that you want to dial.
              Step 5   Press Dial.

              Delete Personal Directory Entry

              Procedure
                Step 1   Press Contacts .
                Step 2   Sign in to Personal Directory.
                Step 3   Select Personal Address Book and search for an entry.
                Step 4   Press Select.
                Step 5   Press Edit.
                Step 6   Press Delete. You may need to press More first.
                Step 7   Press OK to confirm the deletion.

                Edit Personal Directory Entry

                Procedure
                  Step 1   Press Contacts .
                  Step 2   Sign in to Personal Directory.
                  Step 3   Select Personal Address Book and search for an entry.
                  Step 4   Press Select.
                  Step 5   Press Edit.
                  Step 6   Modify the entry information.
                  Step 7   Press Phones to modify a phone number.
                  Step 8   Pres Update.

                  Fast-Dial Codes with Personal Directory

                  The following sections describe using the fast-dial codes with Personal Directory.

                  Assign Fast-Dial Code to Personal Directory Entry

                  Procedure
                    Step 1   Press Contacts .
                    Step 2   Use the Navigation pad and Select button to scroll and select Personal Directory.
                    Step 3   Select Personal Address Book.
                    Step 4   Enter the name information and press Submit.
                    Step 5   Press Select and then press FastDial.
                    Step 6   Select a number and press Select .
                    Step 7   Scroll to an unassigned fast-dial index. You may have to press Next to get to more fast-dial indexes.
                    Step 8   Press Select.

                    Place Call Using Fast-Dial Code

                    Procedure
                      Step 1   Press Contacts .
                      Step 2   Sign in to Personal Directory.
                      Step 3   Select Personal Fast Dials and scroll to a fast-dial code. You may have to press Next to get to more fast-dial codes.
                      Step 4   Select the fast-dial code you want to dial and press Dial.

                      Delete Fast-Dial Code

                      Procedure
                        Step 1   Press Contacts .
                        Step 2   Sign in to Personal Directory.
                        Step 3   Select Personal Fast Dials and search for a fast-dial code.
                        Step 4   Select the fast-dial code that you want to delete and press Remove. You may need to press More first.
                        Step 5   Select the index to delete.
                        Step 6   Press Remove.