Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified CM 8.5 (SIP)
User Options
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User Options

Table Of Contents

User Options

User Options Web Pages

Sign In and Out of User Options Web Pages

Device

Select a Device From the User Options Web Pages

Customize Do Not Disturb Options

Line Settings

Set Up Call Forwarding Per Line

Change the Voice Message Indicator Setting Per Line

Change the Audible Voice Message Indicator Setting Per Line

Change the Ring Settings Per Line

Change or Create a Line Text Label for Your Phone Display

Speed Dial on the Web

Set Up Speed-Dial Buttons

Set Up Speed-Dial Codes

Phone Services

Subscribe to a Service

Search for Services

Change or End Services

Change a Service Name

Add a Service to an Available Programmable Feature Button

User Settings

Change Your Browser Password

Change Your PIN

Change the Language for Your User Options Web Pages

Change the Language for Your Phone Display

Directory

Personal Address Book

Add a New PAB Entry

Search for a PAB Entry

Edit a Personal Directory Entry

Delete a Personal Directory Entry

Assign a Feature Button for Personal Address Book

Fast Dials

Assign a Feature Button for Fast Dial

Assign a Fast Dial Code to a PAB Entry

Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry

Search for a Fast Dial Entry

Edit a Fast Dial Phone Number

Delete a PAB Entry

Mobility Settings

Add a New Remote Destination

Create an Access List

Plugins

Access Plugins


User Options


User Options Web Pages

Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer.

You can use your computer to sign in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone. For example, you can set up speed-dial buttons from your User Options web pages.

After you have signed in to your User Options web pages, select User Options to access the following:

Device

User Settings

Directory

Personal Address Book

Fast Dials

Mobility Settings

Plugins

Related Topics

Contacts, page 63

Call Forward All, page 75

Sign In and Out of User Options Web Pages

Before you can access any of your user options, such as speed-dial settings or personal address book, you must sign in. When you are finished using the user options web pages, you must sign out.

In some cases, you can access your user options without having to sign in. For more information, see your system administrator.

1. Obtain the User Options URL, user ID, and default password (provided by your system administrator).

2. Open a web browser on your computer and enter the URL.

3. If prompted to accept security settings, select Yes or Install Certificate.

4. Enter your userid in the Username field.

5. Enter your password in the Password field.

6. Select Login.

The Cisco Unified CM User Options home page displays. From this page you can select User Options to select a device, access User Settings, Directory features, your Personal Address Book, and Fast Dials.

7. To sign out of user options, select Logout.

Device

You can make changes to your device settings on your phone from the User Options web pages. You can make changes to these device settings on your phone:

Lines

Speed-dial settings

Phone services

Related Topics

Speed Dial, page 95

Select a Device From the User Options Web Pages

1. On your User Options web pages, select User Options > Device.

The Device Configuration page displays. Toolbar buttons located at the top of the Device Configuration page are specific to the selected device type.

2. If you have multiple devices assigned to you, select the appropriate device (phone model, Extension Mobility profile, or Remote Destination profile) from the Name drop-down menu.

Customize Do Not Disturb Options

1. On your User Options web page, select User Options > Device.

2. Set the following options:

Do Not Disturb—Check the check box to enable or disable DND.

DND Option—Select either None or Ringer Off (to turn off only the ringer).

DND Incoming Call Alert (applies to either DND option set)—Set the alert to Beep Only, Flash Only, Disable, or select "None" (to use the "Alert" setting set up by your system administrator).

Related Topics

Do Not Disturb, page 83

Line Settings

Line settings affect a specific phone line (directory number) on your phone. Line settings can include call forwarding, visual and audio message-waiting indicators, voice-message indicators, ring patterns, and other line-specific settings.

You can set up other line settings directly on your phone:

Set up call forwarding for your primary phone line

Change rings, display, and other phone-model specific settings

Related Topics

Call Forward All, page 75

Call History, page 49

Set Up Call Forwarding Per Line

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Line Settings.

4. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.

5. In the Incoming Call Forwarding area, select call forwarding settings for various conditions.

6. Select Save.

Related Topics

Call Forward All, page 75

Change the Voice Message Indicator Setting Per Line

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Line Settings.

4. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.

5. In the Message Waiting Lamp area, choose from various settings. Typically, the default message waiting setting prompts your phone to display a steady red light from the handset light strip to indicate a new voice message.

6. Select Save.

Change the Audible Voice Message Indicator Setting Per Line

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Line Settings.

4. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.

5. In the Audible Message Waiting Lamp area, choose from various settings.

6. Select Save.

Change the Ring Settings Per Line

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Line Settings.

4. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.

5. In the Ring Settings area, set the option for Ring Setting (Phone Idle) and Ring Setting (Phone Active) from the drop-down menus. The options are:

Use System Default

Disable

Flash Only

Ring Once

Ring

Beep Only [this option is only available for Ring Setting (Phone Active)]

6. Select Save.

Change or Create a Line Text Label for Your Phone Display

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Line Settings.

4. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.

5. In the Line Text Label area, enter a text label.

6. Select Save.

Speed Dial on the Web

Depending on how your phone has been set up, you can use speed-dial buttons and speed-dial codes, which you can set up on your User Options Web pages.

Set Up Speed-Dial Buttons

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Speed Dials.

4. In the Speed Dial Settings area, enter a number and label for a speed-dial button on your phone.

5. Select Save.

Set Up Speed-Dial Codes

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Speed Dials.

4. In the Abbreviated Dial Settings area, enter a number and label for a speed-dial code.

5. Select Save.

Phone Services

Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. You can assign a service to a speed-dial button from the User Options web page.

The services available for your phone depend on how the system administrator set up the phone system and which services you are subscribed to. For more information, see your system administrator.

If only one service is set up, the service opens by default. If more than one service is set up, select an option from the menu.

Select a service by using one of these feature buttons:


(Feature button that your system administrator sets up)


Messages

Applications

Contacts

Subscribe to a Service

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Phone Services.

4. Select Add New.

5. Select a service from the drop-down list and select Next.

6. Change the service label and/or enter additional service information, if available (optional).

7. Select Save.

Search for Services

1. On your User Options web page, select a device.

2. Select Phone Services.

3. Select Find.

Change or End Services

1. On your User Options web page, search for services.

2. Select one or more entries.

3. Select Delete Selected.

Change a Service Name

1. On your User Options web page, search for services.

2. Select a service name.

3. Change the information and select Save.

Add a Service to an Available Programmable Feature Button

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Service URL. Your system administrator sets up a service URL button for your phone.

4. Select a service from the Button Service drop-down list.

5. If you want to rename the service, edit the label fields.

6. Select Save.

7. Select Reset to reset your phone (necessary to see the new button label on your phone).

User Settings

Your PIN and password allow you to access different features and services. For example, use your PIN to sign in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to sign in to your User Options web pages and Cisco Web Dialer on your personal computer. For more information, see your system administrator.

User settings include your browser password, PIN, and language (locale) settings.

Change Your Browser Password

1. On your User Options web page, select User Options > User Settings.

2. Enter your Current Password.

3. Enter your New Password.

4. Reenter your new password in the Confirm Password field.

5. Select Save.

Change Your PIN

1. On your User Options web page, select User Options > User Settings.

2. Enter your Current PIN.

3. Enter your New PIN.

4. Reenter your new PIN in the Confirm PIN field.

5. Select Save.

Change the Language for Your User Options Web Pages

1. On your User Options web page, select User Options > User Settings.

2. In the User Locale area, select an item from the Locale drop-down list.

3. Select Save.

Change the Language for Your Phone Display

1. On your User Options web page, select User Options > Device.

2. Select an item from the User Locale drop-down list.

3. Select Save.

Directory

To get a list of co-workers in your corporate directory, select User Options > Directory.

The Directory features that you can access on your computer consist of:

Personal Address Book (PAB), which can also be accessed from your phone

Fast Dials, which can also be accessed from your phone

Cisco Unified Communications Manager Address Book Synchronizer

Related Topics

Personal Directory, page 64

Corporate Directory, page 63

Personal Address Book

You can add, delete, or update personal address book entries from the User Options web page.

Add a New PAB Entry

1. On your User Options web page, select User Options > Personal Address Book.

2. Select Add New.

3. Enter information for the entry.

4. Select Save.

Search for a PAB Entry

1. On your User Options web page, select User Options > Personal Address Book.

2. Specify search information and select Find.

Edit a Personal Directory Entry

1. Sign in to Personal Directory and search for an entry. (Use the Navigation bar and button to scroll and select.)

2. Press the Edit softkey to modify the name or email address.

3. Modify the name or email address.

4. Press the Phones softkey to modify a phone number.

5. Press the Update softkey.

Delete a Personal Directory Entry

1. Sign in to Personal Directory and search for an entry. (Use the Navigation bar and button to scroll and select.)

2. Press the Edit softkey.

3. Press the Delete softkey. (You may need to select the more softkey first.)

4. Press the OK softkey to confirm the deletion.

Assign a Feature Button for Personal Address Book

1. On your User Options web page, select User Options > Device.

2. Select a phone from the Name drop-down menu.

3. Select Service URL.

Your system administrator sets up your phone to display services. For more information, see your system administrator.

4. Select the Personal Address Book service from the Button drop-down list box.

5. Enter a phone label for the button.

6. Select Save.

7. Select Reset and then select Restart to refresh the phone configuration.

You can now press the button to access PAB codes.

Fast Dials

You can add, delete, or update fast dial entries from the User Options web page.

You can create up to 500 Fast Dial and PAB entries. You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial entries are labeled "raw" in the User Options web pages and do not display a configurable text label.

Assign a Feature Button for Fast Dial

1. On your User Options web page, select User Options > Device.

2. Select Service URL (provided by your system administrator).

3. Select the Fast Dial service from the Button drop-down list box.

4. Enter a phone label for the button.

5. Select Save.

6. Select Reset and then select Restart to refresh the phone configuration.

Assign a Fast Dial Code to a PAB Entry

1. On your User Options web page, select User Options > Fast Dials.

2. Select Add New.

3. Use the Search Options area to find the appropriate PAB entry.

4. Select a phone number in the Search Results area.

5. Change the Fast Dial code, if desired.

6. Select Save.

Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry

1. On your User Options web page, select User Options > Fast Dials.

2. Select Add New.

3. Change the Fast Dial code, if desired.

4. Enter a phone number.

5. Select Save.

Search for a Fast Dial Entry

1. On your User Options web page, select User Options > Fast Dials.

2. Specify search information and select Find.

Edit a Fast Dial Phone Number

1. On your User Options web page, select User Options > Fast Dials.

2. Search for the Fast Dial entry that you want to edit.

3. Select a component of the entry.

4. Change the phone number.

5. Select Save.

Delete a PAB Entry

1. On your User Options web page, search for a Fast dial entry.

2. Select one or more entries.

3. Select Delete Selected.

Mobility Settings

When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations. You can also define access lists to restrict or allow calls from certain numbers to be sent to your mobile phone.

Related Topics

Mobile Connect, page 90

Add a New Remote Destination

1. On your User Options web page, select User Options > Mobility Settings > Remote Destinations.

2. Select Add New.

3. Enter the following information:

Name—Enter a name for the mobile (or other) phone.

Destination Number—Enter your mobile phone number.

4. Select your remote destination profile from the drop-down list box. Your remote destination profile contains the settings that apply to remote destinations that you create.

5. Select the Mobile Phone check box to allow your remote destination to accept a call sent from your desk phone.

6. Select the Enable Mobile Connect check box to allow your remote destination to ring simultaneously with your desk phone.

7. Select one of the following options in the Ring Schedule area (the ring schedule drop-down list boxes include only the access lists that you have created):

All the time—Select this option if you do not want to impose day and time restrictions on ringing the remote destination.

As specified below—Select this option and select from the following items to set up a ring schedule based on day and time:

a. Select a check box for each day of the week you want to allow calls to ring the remote destination.

b. For each day, select All Day or select the beginning and ending times from the drop-down lists.

c. Select the time zone from the drop-down list box.

8. Select one of these ringing options:

Always ring this destination.

Ring this destination only if the caller is in the allowed access list that you select.

Do not ring this destination if the caller is in the blocked access list that you select.

9. Select Save.

Create an Access List

1. On your User Options web page, select User Options > Mobility Settings > Access Lists.

2. Select Add New.

3. Enter a name to identify the access list and a description (optional).

4. Select whether the access list will allow or block specified calls.

5. Select Save.

6. Select Add Member to add phone numbers or filters to the list.

7. Select an option from the Filter Mask drop-down list box. You can filter a directory number, calls with restricted caller ID (Not Available), or calls with anonymous caller ID (Private).

8. If you select a directory number from the Filter Mask drop-down list box, enter a phone number or filter in the DN Mask field. You can use the following wild cards to define a filter:

X (upper or lower case)—Matches a single digit. For example, 408555123X matches any number between 4085551230 and 4085551239.

!—Matches any number of digits. For example, 408! matches any number starts with 408.

#—Used as a single digit for exact match.

9. To add this member to the access list, select Save.

10. To save the access list, select Save.

Plugins

Plugins on your User Options web pages allow you to download and access applications that your system administrator sets up for you.

For more information, see your system administrator.

Access Plugins

On your User Options web page, select User Options > Plugins. You can view plugins only if your system administrator has set them up for you.