Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified CM 8.0 (SIP)
Applications
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Applications

Table Of Contents

Applications

Phone Applications

Call History

View Call History

View Call Record Details

Filter Call History

Dial From Call History

Edit Number From Call History

Clear Call History

Delete Call Record From Call History

Preferences

Ringtones

Wallpaper

Brightness

Bluetooth

Accessories

View Accessories List

View Accessory Details

Set Up Wideband for Analog Headset

Add Bluetooth Accessory

Delete Bluetooth Accessory

Connect Bluetooth Accessory

Disconnect Bluetooth Accessory

View Camera Details

View Camera Setup

Reset Camera

WLAN Sign-In

Sign-In for WLAN

Change WLAN Sign-In

Running Applications

View Running Applications

Switch to a Running Application

Close a Running Application

Phone Information

View Phone Information

Administrator Settings


Applications


Phone Applications

Phone applications allow you to access the following:

Call History

Preferences

Accessories

WLAN Sign-In

Running Applications

Phone Information

Administrator Settings (for system administrators only).

Call History

Call History allows you to view information on the last 150 calls on your phone. An icon displays indicating the type of call:

Received—

Placed—

Missed—

The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then "Unknown" is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest). There is a 150 call limit per phone and not per line. For example, if a phone has multiple lines, the 150 call limit applies to all lines combined.

You can sort the Call History list by all lines, each line, or by missed calls. You can sort the call history for each line by selecting the individual line for which you want to see the call history, or select the All Calls softkey to see the merged history for all lines. You can also dial a number directly from the Call History list.

A (plus) + symbol on entries in call history, redial, or call directory indicates that your phone is set up to list international calls. For more information, see your system administrator.

View Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

The phone screen displays the call history with an icon associated for each type of call.

3. Press the Exit softkey to return to the Applications screen.

View Call Record Details

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

The phone screen displays the call history with an icon associated for each type of call.

3. Select a call record and press the Details softkey (you may need to press More softkey first).

The phone screen displays the time stamp, duration of the call, caller's name, caller's directory number and any alternate number.

4. Press the return softkey to return to the Call History screen.

5. Press the Exit softkey to return to the Applications screen.

Filter Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

3. Press the Missed Calls softkey.

The Call History screen displays only the missed calls on the selected line.

4. To view all calls in the Call History screen, press the All Calls softkey.

5. Press the Exit softkey to return to the Applications screen.

Dial From Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

3. From the Call History screen, highlight the call you want to dial and do one of the following:

Press the Call softkey.

Pick up the handset.

Double-tap on the number on the phone screen.

Press the Select button.

Press the Speakerphone button or Headset button .

Edit Number From Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

3. Highlight the call you want to edit.

4. Press the EditDial softkey. (You may need to press More softkey first.)

5. Press the right or left arrow on the Navigation bar to move the cursor to the desired location.

6. Press the softkey to delete numbers on the left of the cursor.

7. Press the Call softkey to dial the new edited number.

8. Press the return softkey to return the Call History screen.

Clear Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

3. Press the Clear List softkey to clear the entire call history on the phone.

4. Press the Delete softkey to delete the call history on the phone, or press the Cancel softkey to go back to the Call History screen.

5. Press the Exit softkey to return to Applications screen.

Delete Call Record From Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

3. Highlight the call you want to delete.

4. Press the Delete softkey to delete the number from Call History. (You may need to press More softkey first.)

5. Press the Delete softkey to delete the number, or press the Cancel softkey to go back to the Call History screen.

6. Press the Exit softkey to return to Applications screen.

Preferences

Preferences allows you to set user preferences for the following items:

Ringtone

Wallpaper

Brightness

Bluetooth

Ringtones

You can choose the ringtone, per line, that your phone plays to indicate an incoming call. For information about adding custom ringtones to your phone, see your system administrator.

Change Ringtone for a Line

1. Press the Applications button .

2. Select Preferences. (Use the Navigation pad and Select button to scroll and select.)

3. Select Ringtone.

4. Highlight a ringtone.

5. Press Select button or Edit softkey.

6. Press the Play softkey to play the sample ringtone.

7. Press the Set softkey to apply the ringtone.

8. Press the return softkey to return to the Preferences screen.

Wallpaper

You can change the default image that appears on your phone screen with wallpapers that are provided with the phone, or with your own custom wallpaper. For information about adding custom wallpaper to the phone, contact your system administrator.

Change Wallpaper

1. Press the Applications button .

2. Select Preferences. (Use the Navigation pad and Select button to scroll and select.)

3. Select Wallpaper and select a wallpaper option.

4. Press the Preview softkey to see the wallpaper on your phone screen.

5. Press the Set softkey to apply the wallpaper to the phone.

Brightness

You can adjust your phone screen brightness level.

Adjust the Brightness

1. Press the Applications button .

2. Select Preferences. (Use the Navigation pad and Select button to scroll and select.)

3. Select Brightness.

To increase brightness, press the right arrow on the Navigation pad.

To decrease brightness, press the left arrow on the Navigation pad.

4. Press the Save softkey to set the brightness, or press the Cancel softkey to exit.

Bluetooth

If your system administrator has set up the Bluetooth feature for your phone, you can turn it on and off from your phone.

Turn On Bluetooth

(For Cisco Unified IP Phone 9951 and 9971 only.)

1. Press the Applications button .

2. Select Preferences. (Use the Navigation pad and Select button to scroll and select.)

3. Select Bluetooth.

4. Press the On softkey. The Bluetooth icon appears on the phone screen header.

To add a Bluetooth accessory from this screen, select Bluetooth again and press the Add Accessory softkey.

Turn Off Bluetooth

(For Cisco Unified IP Phone 9951 and 9971 only.)

1. Press the Applications button .

2. Select Preferences. (Use the Navigation pad and Select button to scroll and select.)

3. Select Bluetooth.

4. Press the Off softkey.

The Bluetooth icon disappears from the phone screen header.

Accessories

You can connect external hardware to your phone using either the headjack, Bluetooth, or USB. The accessory list, by default, contains an analog headset that can be set up to enable wideband.

View Accessories List

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

A list of phone accessories is displayed.

3. Press the Exit softkey to return to the Applications screen.

View Accessory Details

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

A list of phone accessories is displayed.

3. Select an accessory from list and press the Details softkey.

The phone screen displays the details of selected accessory. The information displayed on the phone screen depends on the accessory selected. Most of the accessories provide these details:

Device Name

Hostname

Device Type

Device Service

Firmware Version

Paired Status (for Bluetooth devices)

Connected Status

Configured Status

4. Press the Setup softkey to configure the selected accessory for your phone.

5. Press the Exit softkey to return to the Applications screen.

Set Up Wideband for Analog Headset

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

A list of phone accessories is displayed.

3. Select Analog Headset and press the Setup softkey.

The phone screen displays the wideband status for the analog headset.

4. Press the Turn On softkey to enable wideband for the analog headset.

5. Press the Turn Off softkey to disable wideband for the analog headset.

6. Press the return softkey to return to the Accessories screen.

Add Bluetooth Accessory

(For Cisco Unified IP Phone 9951 and 9971 only.)

Before You Begin

Before you add a Bluetooth accessory, it must be discoverable by the phone. Look for a flashing LED on a Bluetooth accessory as an indication that it is discoverable. For more information, see the documentation from the Bluetooth accessory manufacturer.

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Add Bluetooth Accessory.

The phone searches for discoverable accessories that are supported. When an accessory is found, it is added to the list in the Adding Bluetooth Accessory screen.

4. Select the accessory and press the Connect softkey.

5. The phone automatically attempts to connect the accessory using a Bluetooth device PIN of "0000." If your accessory requires a different PIN and the Adding PIN screen appears, enter the PIN for your accessory.

When the connection is completed, the Bluetooth active icon appears on the phone screen header and a checkmark appears next to the connected accessory.

Delete Bluetooth Accessory

(For Cisco Unified IP Phone 9951 and 9971 only.)

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select a Bluetooth accessory and press the Delete softkey.

The Bluetooth accessory will be disconnected (if it was connected) and removed from the Accessories list.

Connect Bluetooth Accessory

(For Cisco Unified IP Phone 9951 and 9971 only.)

Before You Begin

Before you can connect a Bluetooth accessory, it must be already added as an accessory to the phone.

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select a Bluetooth accessory and press the Connect softkey.

When the connection is completed, the Bluetooth active icon appears on the phone screen header and a checkmark appears next to the connected accessory.

Disconnect Bluetooth Accessory

(For Cisco Unified IP Phone 9951 and 9971 only.)

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select a Bluetooth accessory and then press the Disconnect softkey.

View Camera Details

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Cisco Unified Video Camera and press the Details softkey.

4. Press the return softkey to return to the Accessories screen.

View Camera Setup

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Cisco Unified Video Camera and press the Setup softkey.

You can set up the following Camera features:

Auto Transmit

Brightness

Viewing Areas

4. Press the return softkey to return to the Setup screen.

Enable Auto Transmit

1. Press the Applications button.

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Cisco Unified Video Camera.

4. Press the Set-up softkey.

5. Press the Turn On softkey to enable the Auto Transmit feature, or press the return softkey to return to the Set-up screen.

Adjust Camera Brightness

1. Press the Applications button.

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Cisco Unified Video Camera.

4. Select Brightness.

To increase brightness, press the right or up arrow on the Navigation pad.

To decrease brightness, press the left or down arrow on the Navigation pad.

5. Press the Save softkey to set the brightness, or press the return softkey to return to the Setup screen.

Adjust the Camera View Area

1. Press the Applications button.

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Cisco Unified Video Camera.

4. Select View Area:

To increase the camera viewing area, press the right or up arrow on the Navigation pad.

To decrease the camera viewing area, press the left or down arrow on the Navigation pad.

5. Press the Save softkey to set the contrast, or press the return softkey to return to the Setup screen.

Reset Camera

1. Press the Applications button .

2. Select Accessories. (Use the Navigation pad and Select button to scroll and select.)

3. Select Cisco Unified Video Camera and press the Reset softkey.

The phone resets the default configuration of the Cisco Unified Video Camera.

4. Press the Cancel softkey to return to the Accessories screen.

WLAN Sign-In

Before you can access the WLAN network, you must sign in. Your system adminstrator sets up your phone for Wi-Fi connectivity. For information about enabling WLAN on your phone, the WLAN security modes available on your phone, and the site survey that displays the access point information, see your system administrator.

Sign-In for WLAN

1. Press the Applications button .

2. Select WLAN Sign in. (Use the Navigation pad and Select button to scroll and select.)

3. Press the Sign in softkey.

After a successful login, the phone displays the Wi-Fi signal strength in the top right corner of the phone screen. See the table below for the different types of Wi-Fi signals that appear on your phone.

Your phone notifies you about any Wi-Fi issue by displaying a visual notification on the phone screen.

No access point detected.

Access point detected.

Access point signal levels 1-4


Change WLAN Sign-In

1. Press the Applications button .

2. Select WLAN Sign in. (Use the Navigation pad and Select button to scroll and select.)

3. Press the Select button and from the keypad, enter a user ID.

Use the softkey to delete what is in the User ID field. Use the keypad to enter a user ID.

4. Press the down arrow on the Navigation pad to enter a password.

5. Press the Select button and from the keypad, enter a password.

6. Press the Sign in softkey.

Running Applications

You can view the applications that are running on your phone, including those that are not under Applications menu: for example, Directories.

View Running Applications

1. Press the Applications button .

2. Select Running Applications. (Use the Navigation pad and Select button to scroll and select.)

The phone displays a list of applications running on the phone including those that are not under the Application menu.

3. Press the Exit softkey to return to the Applications screen.

Switch to a Running Application

1. Press the Applications button .

2. Select Running Applications. (Use the Navigation pad and Select button to scroll and select.)

3. Choose a running application and press the Switch To softkey to open and use the selected application.

4. Press the Exit softkey to close the application.

Close a Running Application

1. Press the Applications button .

2. Select Running Applications. (Use the Navigation pad and Select button to scroll and select.)

3. Select a running application and press the Close App softkey to close the application.

Press the Close softkey to close the application without saving the changes.

Press the Cancel softkey to cancel the close application operations.

4. Press the Exit softkey to return back to the Applications screen.

Phone Information

Phone Information allows you to view the model information for your phone:

Model Number

IP Address

Host Name

Active Load

Last Upgrade

Active Server

Stand-by-Server

View Phone Information

1. Press the Applications button .

2. Select Phone Information. (Use the Navigation pad and Select button to scroll and select.)

3. Press the Exit softkey to return back to the Applications screen.

Administrator Settings

For information on accessing and changing the Administrator Settings, see your system administrator.