Guest

Cisco Unified IP Phone 8900 Series

Cisco Unified IP Phone 8941 and 8945 (SCCP/SIP) Release Notes for Firmware Release 9.2.(2)

  • Viewing Options

  • PDF (177.8 KB)
  • Feedback
Cisco Unified IP Phone 8941 and 8945 (SCCP/SIP) Release Notes for Firmware Release 9.2(2)

Table Of Contents

Cisco Unified IP Phone 8941 and 8945 (SCCP/SIP) Release Notes for Firmware Release 9.2(2)

Contents

Introduction

Related Documentation

New and Changed Information

Multiple Calls Per Line

New Call Softkey Limitation

Installation Notes

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(2)

Installing Firmware Zip Files

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone 8941 and 8945 (SCCP/SIP) Release Notes for Firmware Release 9.2(2)


Published: October 24, 2011

The information in these release notes applies to the Cisco Unified IP Phones 8941 and 8945.

Use these release notes with Cisco Unified IP Phones 8941 and 8945 running Firmware Release 9.2(2) SCCP/SIP. This version of firmware is compatible with Cisco Unified Communications Manager 7.1(5) and later.

Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Introduction

Related Documentation

New and Changed Information

Installation Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Unified IP Phones 8941 and 8945 are easy-to-use IP Phones that provide high-quality voice services over IP. The phones offer a variety of features including:

Integrated Camera

Color Graphics Display

Full Duplex Speakerphone

Rich Media Support

Power over Ethernet (PoE)—IEEE 802.3af Class 1 (Cisco Unified IP Phone 8941) and IEEE 802.3af Class 2 (Cisco Unified IP Phone 8945)

Built-in Gigabit Ethernet Switch (Cisco Unified IP Phone 8945 only)

Bluetooth Headset (Cisco Unified IP Phone 8945 only)

Related Documentation

Cisco Unified IP Phones 8941 and 8945 Documentation

See publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

See the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

New and Changed Information

The following section describes the new and changed information in this release.

Multiple Calls Per Line

The Cisco Unified IP Phones 8941 and 8945 now support Multiple Calls Per Line.

Each line can support multiple calls. By default, the Cisco Unified IP Phones 8941 and 8945 support four active calls per line, and a maximum of 24 active calls per line. Only one call can be connected at any time; other calls are automatically placed on hold.

The system allows you to configure the maximum calls/busy trigger to not more than 24/24 both for SCCP and SIP. The default call/busy trigger value is 4/2.

This feature is supported on both SIP and SCCP phones, with Unified CM 7.1(5) and later.

For more information, see the "Directory Number Configuration" chapter in the Cisco Unified Communications Manager Administration Guide.

New Call Softkey Limitation

The Multiple Calls Per Line feature introduces a limitation to the NewCall softkey. The NewCall softkey must be configured for the OnHold state.

If the NewCall softkey is not configured in the hold softkey template, a user sees the message "Call failed: Maximum call-per-line limit To transfer one of the ongoing calls, please select the call" in the following scenario:

User is on an active call and places the call on hold.

User resumes the held call and presses Transfer.

Installation Notes

This section contains the following information:

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(2)

Installing Cisco Unified Communications Manager

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the Cisco Unified Communications Manager version, refer to the install and upgrade guides for Cisco Unified Communications Manager.

Installing Firmware Release 9.2(2)

To download and install the phone firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Step 2 Sign in with your Cisco.com user ID and password.

Step 3 Navigate to the Tools & Resources > Download Software page.

Step 4 Choose the IP Telephony folder.

Step 5 Choose the IP Phones folder.

Step 6 Choose Cisco Unified IP Phones 8900 Series.

Step 7 Choose your phone type.

Step 8 Choose one of the the following firmware types:

Skinny Client Control Protocol (SCCP) Software

Session Initiation Protocol (SIP) Software

Step 9 In the Latest Releases folder, choose 9.2(2).

Step 10 Select one of the following files, click the Download Now or Add to Cart button, and follow the prompts:

cmterm-894x-sccp.9-2-2-0.cop.sgn (SCCP firmware file)

cmterm-894x-sip.9-2-2-0.cop.sgn (SIP firmware file)

cmterm-894x-qed.9-2-2-0.cop.sgn (device enabler file required for SCCP and SIP firmware)


Note If you added the file to the cart, click the Download Cart link when you are ready to download the file.


Step 11 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The Additional Information section contains the hyperlinks for the following readme files, which contain installation instructions for the firmware:

cmterm-894x-sccp-9-2-2-0-readme.html (SCCP readme)

cmterm-894x-sip-9-2-2-0-readme.html (SIP readme)

Step 12 Follow the instructions in the readme file to install the firmware.



Note If you are upgrading the Cisco Unified IP Phones 8941 and 8945 from Release 9.1(2) to Release 9.2(2), be sure to connect a power supply to the phone. Otherwise, the phone could fail to boot up during power loss due to CSCtn62843. No such limitation exists if you are upgrading to Release 9.2(2) from Release 9.1(2)SR1 and later.


Installing Firmware Zip Files

If a Cisco Unified Communications Manager is not available to load the installer program, the following files are available to load the firmware.

cmterm-894x-sccp.9-2-2-0.zip (for SCCP firmware)

cmterm-894x-sip.9-2-2-0.zip (for SIP firmware)

Go to Step 1 of the preceding procedure and follow the first nine steps.

After you unzip the files, you must manually copy them to the directory on the TFTP server. Refer to the Cisco Unified Communications Operating System Administration Guide for information about how to manually copy the firmware files to the server.


Note Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection. Upgrade times over the WLAN interface may take more than an hour, depending on the quality and bandwidth of the wireless connection.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions for the following:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Sign in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, and then click Go.


Open Caveats

Table 1 lists severity 1, 2 and 3 defects that are open for Firmware Release 9.2(2).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for the Cisco Unified IP Phones 8941 and 8945 for Firmware Release 9.2(2) 

Identifier
Headline

CSCtj70239

Video cutthrough time is more than 1 second

CSCtr93490

8945 SCCP: switch from speaker to handset take more than 1.5 sec with VM

CSCts39378

8945 SCCP:Video CutThrough time is 6s if HDX4000 place video call 894x

CSCts63360

8945 SCCP:MCPL call duration time not accurate if press navigator quickly

CSCtr06166

8945 SCCP: scrolling feature blocks any user interaction

CSCto03884

8945 SIP: Response time of Press number key in Application UI is 956ms

CSCto04155

8945 SIP:894x phone power cycle time is 85s much worse than 69xx phone's

CSCtq93843

8945 SIP: sometimes some mosaic shown in video call especially @15fps

CSCts63286

8945 SIP:MCPL call duration time not accurate if press navigator quickly

CSCts42233

8945 SIP:Phone hasn't "Whisper to" toast during intercom call

CSCts43779

8945 SIP: Abnormal UI and hardkey behavior after change DN

CSCts45769

8945 SCCP:only audio, no video when make the 7th call between 2 cluster

CSCts84153

8945 SIP:The last party can't barge when three phones are shareline

CSCts84780

8945 SCCP:The last party can't barge after second times to press shareli

CSCtt24164

8945 SIP: video lost in encrypted phone if join in conf failed


Resolved Caveats

Table 2 lists severity 1, 2 and 3 defects that are resolved for Firmware Release 9.2(2).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for the Cisco Unified IP Phones 8941 and 8945 for Firmware Release 9.2(2) 

Identifier
Headline

CSCtq07618

Extension mobility assigned to line button returns blank screen

CSCtq09392

Special symbols in the phone number are not ignored

CSCtq61202

8945 displays white box after exiting out of text message

CSCtq94796

Unable to place 2nd call from same line appeareance on 894x phones.

CSCtr62415

894x Phones return improper StationConnectionStatisticsResMessage.

CSCtr64771

XML Parse Error on 8945 phone changing the PIN's for extension mobility.

CSCtr69183

894x StationConnStatisticsRes message VQ Metrics formatted incorrectly

CSCtr80581

894x ignores + when dialing from corporate directory

CSCtr94569

894x inconsistent behavior for InformationX pages

CSCts49379

8941 phone doesn't support remote peer different send/recv ports

CSCts68408

8941/8945 phone missing port number in HTTP request for IPPA

CSCts68415

8941/8945 phone doesn't handle HTTP/1.1 302 Moved Temporarily

CSCtt07888

8945 IP Phone Freezes when pushing XML


Obtaining Documentation and Submitting a Service Request

For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.