Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Phone contacts
Downloads: This chapterpdf (PDF - 1.1MB) The complete bookPDF (PDF - 3.53MB) | The complete bookePub (ePub - 668.0KB) | Feedback

Phone contacts

Phone contacts

The Cisco Unified IP Phone 8941 and 8945 provides you with access to corporate and personal contacts using the following directories. You may see other directories listed in Contacts. For more information, contact your system administrator.

Related References

Corporate Directory

The Corporate Directory contains corporate contacts that you can access on your phone. Your system administrator sets up and maintains the directory.

Search and Dial Contact

Procedure
    Step 1   Press Contacts .
    Step 2   Use the Navigation pad and Select button to scroll and select Corporate Directory.
    Step 3   Select one or all of these search criteria to search for a coworker:
    • First Name
    • Last Name
    Step 4   Enter the search criteria information, press Submit, and select a contact.
    Step 5   To dial, perform one of these actions:
    • Press Dial.
    • Press Select.
    • From the keypad, press the number that displays in the upper right corner of the contact label.
    • Press Speakerphone .
    • Press Headset .
    • Pick up the handset.

    Search and Dial Contact While On Call

    Procedure
      Step 1   Press Contacts .
      Step 2   Use the Navigation pad and Select button to scroll and select Corporate Directory.
      Step 3   Select one or both of these search criteria to search for a coworker:
      • First Name
      • Last Name
      Step 4   Enter the search criteria information and press Search .
      Step 5   Press Dial.

      The phone puts the existing call on hold and makes the new call.


      Personal Directory

      The Personal Directory contains a list of your personal contacts in a Personal Address Book. You can assign fast-dial codes to your contacts for fast dialing.

      There are two ways you can set up and maintain your Personal Directory:

      • Phone—Using your phone, you can:
        • Set up and use your Personal Address Book
        • Assign and use fast-dial codes
      • User Options web pages—Using User Options web pages, you can also set up and use your Personal Directory.
      Related Information

      Personal Directory Options

      The following sections describe the personal directory options.

      Sign In and Out of Personal Directory

      The phone automatically logs you out after a certain amount of time. This time limit can vary. For more information, contact your system administrator.

      Procedure
        Step 1   Press Contacts .
        Step 2   Use the navigation pad and Select button to scroll and select Personal Directory.
        Step 3   Enter the user ID and PIN provided by your system administrator and press Submit.
        Step 4   To logout, select Log Out, press Select, and then press OK.

        Add Personal Directory Entry

        Procedure
          Step 1   Press Contacts .
          Step 2   Sign in to Personal Directory.
          Step 3   Select Personal Address Book. The Search for an entry screen displays.
          Step 4   Press Submit.
          Step 5   Press New. You may need to press More first.
          Step 6   Enter the nickname information. You can also enter a name.
          Step 7   Press Phones and enter the phone numbers. Make sure you include any required access codes, such as 9 or 1.
          Step 8   Press Submit to add the entry to your personal directory.

          Search for Personal Address Book Entry

          Procedure
            Step 1   On your User Options web page, select User Options > Personal Address Book.
            Step 2   Specify search information and select Find.

            Dial Number from Personal Directory

            Procedure
              Step 1   Press Contacts .
              Step 2   Sign in to Personal Directory.
              Step 3   Select Personal Address Book and search for an entry.
              Step 4   Select the personal address book entry that you want to dial.
              Step 5   Press Dial.

              Delete Fast-Dial Personal Address Book Entry

              Procedure
                Step 1   On your User Options web page, search for a fast-dial entry.
                Step 2   Select one or more entries.
                Step 3   Select Delete Selected.

                Edit Personal Directory Entry

                Procedure
                  Step 1   Press Contacts .
                  Step 2   Sign in to Personal Directory.
                  Step 3   Select Personal Address Book and search for an entry.
                  Step 4   Press Select.
                  Step 5   Press Edit.
                  Step 6   Modify the entry information.
                  Step 7   Press Phones to modify a phone number.
                  Step 8   Pres Update.

                  Fast-Dial Codes with Personal Directory

                  The following sections describe using the fast-dial codes with Personal Directory.

                  Assign Fast-Dial Code to Personal Address Book Entry

                  Procedure
                    Step 1   On your User Options web page, select User Options > Fast Dials.
                    Step 2   Select Add New.
                    Step 3   Use the Search Options area to find the appropriate Personal Address Book entry.
                    Step 4   Select a phone number in the Search Results area.
                    Step 5   (Optional)Change the fast-dial code.
                    Step 6   Select Save.

                    Place Call Using Fast-Dial Code

                    Procedure
                      Step 1   Press Contacts .
                      Step 2   Sign in to Personal Directory.
                      Step 3   Select Personal Fast Dials and scroll to a fast-dial code. You may have to press Next to get to more fast-dial codes.
                      Step 4   Select the fast-dial code you want to dial and press Dial.

                      Delete Fast-Dial Code

                      Procedure
                        Step 1   Press Contacts .
                        Step 2   Sign in to Personal Directory.
                        Step 3   Select Personal Fast Dials and search for a fast-dial code.
                        Step 4   Select the fast-dial code that you want to delete and press Remove. You may need to press More first.
                        Step 5   Select the index to delete.
                        Step 6   Press Remove.