Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Your Phone
Downloads: This chapterpdf (PDF - 1.45MB) The complete bookPDF (PDF - 3.53MB) | The complete bookePub (ePub - 668.0KB) | Feedback

Your Phone

Your Phone

This chapter describes the features of the Cisco Unified IP Phones 8941 and 8945.

Cisco Unified IP Phone 8941

The Cisco Unified IP Phone 8941 provides these features:

  • Phone connections
  • Footstand
  • Buttons and hardware
  • Phone screen
  • Power-save mode
  • Handset rest

Phone connections

Use the following figure to help you connect your phone to the corporate IP telephony network.

1

DC adapter port (DC48V)

5

Computer port (10/100 PC) connection

2

AC-to-DC power supply (optional)

6

Handset connection

3

AC power wall plug (optional)

7

Analog headset connection (headset optional)

4

Network port (10/100 SW) with IEEE 802.3af and 802.3at power enabled

 

Cisco Unified IP Phone 8945

The Cisco Unified IP Phone 8945 provides these features:

  • Phone connections
  • Bluetooth
  • Footstand
  • Buttons and hardware
  • Phone screen
  • Power-save mode
  • Handset rest

Phone connections

Use the following figure to help you connect your phone to the corporate IP telephony network.

1

DC adapter port (DC48V)

5

Computer port (10/100/1000 PC) connection

2

AC-to-DC power supply (optional)

6

Handset connection

3

AC power wall plug (optional)

7

Analog headset connection (headset optional)

4

Network port (10/100/1000 SW) with IEEE 802.3af and 802.3at power enabled

 

Bluetooth

Your phone supports Bluetooth Class 2 technology so you can use a Bluetooth headset. You can add and pair up to five Bluetooth headsets to your phone, but the last Bluetooth headset connected becomes the default for use with the phone.

General Phone Information

This section contains information about the Cisco Unified IP Phones 8941 and 8945.

Footstand

If your phone is placed on a table or desk, connect the footstand to the back of the phone.

1

Insert the curved connectors into the lower slots.

2

Lift the footstand until the connectors snap into the upper slots.


Note


Connecting and disconnecting the footstand may require a little more force than you expect.


Buttons and Hardware

Your phone provides quick access to your phone lines, features, and call sessions. The Programmable Feature buttons (left side) are used to view calls on a line or access features such as Speed Dial or All Calls. These buttons are also called Line buttons.

1

Phone screen

Shows information about your phone, including directory number, call information (for example, caller ID, icons for an active call or call on hold) and available softkeys.

2

Video Camera

Connects to your Cisco Unified IP Phone and allows you to make a point-to-point video call with another Cisco Unified IP Phone.

3

Lens Cover button

Integrated lens cover protects the camera lens.

4

Softkey buttons

Allows you to access the softkey options (for the selected call or menu item) that displays on your phone screen.

5

Navigation pad and Select button

The two-way Navigation pad allows you to scroll through menus, highlight items, and move within a text input field.

The Select button (center of the Navigation pad) allows you to select a highlighted item as well as wake up the phone from deep-sleep mode.

The Select button is lit (white) when the phone is in power-save mode.

6

Conference button

Creates a conference call.

7

Hold button

Places a connected call on hold.

8

Transfer button

Transfers a call.

9

Redial button

Redials a call.

10

Keypad

Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item number).

11

Speakerphone button

Selects the speakerphone as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green.

The speakerphone audio path does not change until a new default audio path is selected (for example, by picking up the handset).

If external speakers are connected, the Speakerphone button selects them as the default audio path.

12

Video Mute button

Mutes the video from the phone screen during a video call. When Video Mute is on, the Video Mute button is lit red.

13

Mute button

Toggles the microphone on or off during a call. When the microphone is muted, the button is lit red.

14

Headset button

Selects the headset as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green.

A headset icon in the phone screen header line indicates that the headset is the default audio path. This audio path does not change until a new default audio path is selected (for example, by picking up the handset).

15

Volume button

Controls the handset, headset, and speakerphone volume (off hook) and controls the ringer volume (on hook).

Silences the ringer on the phone if an incoming call is ringing.

16

Messages button

Autodials voicemail system (varies by system).

17

Applications button

Opens/closes the Applications menu. Depending on how the phone is set up, use this button to access applications such as Call History, Preferences, and Phone Information.

18

Contacts button

Opens/closes the Contacts menu. Depending on how the phone is set up, use this button to access Personal Directory, Corporate Directory, or Call History.

Use this button to exit from a feature and return to your home screen.

19

Phone Speaker

Speaker for the phone.

20

Programmable feature buttons (also called Line buttons)

Each corresponds with a phone line, Speed Dial, and calling feature.

Pressing a button for a phone line displays the active calls for that line.

If you have multiple lines, you may have an All Calls button that displays a consolidated list of all calls from all lines (oldest at the top). Cisco recommends that you keep your phone in the All Calls view.

Color LEDs indicate the line state:

  • Amber Ringing call on this line
  • Green Active or held call on this line
  • Red Shared line in-use remotely

The positions of the feature buttons can be reversed on phones that use a locale with a right-to-left reading orientation, such as Hebrew and Arabic.

21

Handset rest

Provides a rest for the phone handset.

When the phone is ringing with an incoming call, the LED in the handset rest flashes red. If there is a new voice message, the LED is lit red.

Phone Screen

The way that your system administrator set up your phone determines what displays on your phone screen.

Phone With Single Line

1

Line label

Displays the line phone information.

2

Header

Displays the date, time, and information (such as phone number) about the selected line.

3

Primary line details and other phone information

Displays information (such as phone number and duration) about a connected call on the line.

The timer counts the call duration in minutes and seconds (MM:SS) until the call exceeds 60 minutes. The timer then counts hours and minutes (HH:MM).

4

Softkeys

Softkey options for the selected (highlighted) call only.

If you select a different call (by pressing a feature button or the Navigation pad, or by answering a ringing call), the softkey options may change.

Phone With Multiple Lines

If you have multiple lines, it is recommended that you use the All Calls button to view all calls on all lines.

If you handle many calls at one time, it is recommended that you use the Answer button to answer the oldest incoming call without having to scroll down the call list and select the call.

For more information, contact your system administrator.

1

Primary line label

Displays information about the primary phone line.

Look for the blue icon on the line label to see which line is selected. In this case, the primary line is selected, and the displayed information is for the primary line only.

2

Header

Displays the date, time, and information (such as phone number) about the selected line.

3

Primary line details and other phone information

Displays information (such as call status and duration) about a connected call associated with the selected line.

4

Secondary line details and other phone information.

Displays information (such as call status and duration) about a connected call associated with the selected line.

5

Softkeys

Softkey options for the selected call only.

If you select a different call (by pressing a feature button or the Navigation pad, or by answering a ringing call), the softkey options may change.

Power-Save Mode

Depending on how your system administrator set up your phone, the phone display may go into a power-save mode (the phone screen appears blank and the Select button is lit white).

To turn on the phone display, press any button or pick up the handset.

Adjust Handset Rest

If your phone is wall-mounted, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle.

Procedure
    Step 1   Remove the handset from the cradle and pull the plastic tab from the handset rest.
    Step 2   Rotate the tab 180 degrees.
    Step 3   Hold the tab between two fingers, with the corner notches facing you.
    Step 4   Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab.
    Step 5   Return the handset to the handset rest.