Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)

Table Of Contents

Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)

Contents

Related Documentation

Installation Notes

Installing Firmware Release 8.3(2)SR1 for SCCP

Cisco Unified IP Phone Expansion Module 7914

Firmware Installation Procedure for SCCP

Installing Firmware Release 8.3(2)SR1 for SIP

Firmware Installation Procedure for SIP

Caveats

Using Bug Toolkit

Open Caveats

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview

Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)

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September 05, 2007

Use these release notes with a Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G running SCCP or SIP firmware release 8.3(2)SR1.

The SCCP version of firmware release 8.3(2)SR1 is compatible with Cisco Unified Communications Manager releases 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and 3.3.

The SIP version of firmware release 8.3(2)SR1 is compatible with Cisco Unified Communications Manager releases 6.0, 5.1 and 5.0.

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Note SIP firmware release 8.3(2)SR1 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.0. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.

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Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

•Related Documentation

•Installation Notes

•Caveats

•Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

This section contains these topics:

•Installing Firmware Release 8.3(2)SR1 for SCCP

•Installing Firmware Release 8.3(2)SR1 for SIP

Installing Firmware Release 8.3(2)SR1 for SCCP

This section describes how to install firmware release 8.3(2)SR1 for SCCP.

Cisco Unified IP Phone Expansion Module 7914

If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.3(2)SR1 features on your expansion module.

To download and install the firmware, follow these steps:

Procedure

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Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:

•For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7914-sccp.5-0-3.exe

•For Cisco Unified Communications Manager 5.0 and later:

cmterm-7914-sccp.5-0-3.cop

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7914-sccp.5-0-3.readme

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Firmware Installation Procedure for SCCP

Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified Communications Manager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure

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Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G, click one of the following hyperlinks and follow the prompts:

•For Cisco Unified Communications Manager 4.3 and earlier:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1.exe

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-2sr1.exe

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-2sr1.exe

•For Cisco Unified Communications Manager 5.0 to 5.0(3):

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1.cop

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-2sr1.cop

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-2sr1.cop

•For Cisco Unified Communications Manager 5.0(4) and higher:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-2sr1.cop.sgn

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Note CUCM versions 5.1(1) and higher require signed cop files.

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Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sccp.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sccp.8-3-2sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.

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Installing Firmware Release 8.3(2)SR1 for SIP

This section describes how to install firmware release 8.3(2)SR1 for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.0, 5.1 and 5.0.

Firmware Installation Procedure for SIP

Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified Communications Manager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure

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Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 Double-click the following hyperlink, and follow the prompts to download the appropriate firmware for the phone model:

Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sip.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sip.8-3-2sr1.cop.sgn

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Note CUCM versions 5.1(1) and higher require signed cop files.

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Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sip.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sip.8-3-2sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.

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Caveats

This section contains these topics:

•Using Bug Toolkit

•Open Caveats

•Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

•All severity level 1 or 2 bugs.

•Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

•Internet connection

•Web browser

•Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure

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Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.

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Open Caveats

This section contains these topics:

•Open SCCP Caveats

•Open SCCP and SIP Caveats

•Open SIP Caveats

Open SCCP Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP version of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open SCCP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G

Identifier	Headline and Bug Toolkit Link
CSCsi27220	Cisco Unified IP Phone SCCP client will drop or ringout for three minutes after attempt to barge Cisco Unified IP Phone 7960G http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi27220
CSCsk22794	Cisco Unified IP Phone reports 0.0.0.0 as its IP address in Signaling Connection Control Part (SCCP) register message http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk22794

Open SCCP and SIP Caveats

Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open SCCP and SIP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G,
7962G and 7942G 

Identifier	Headline and Bug Toolkit
CSCsh34483	Cisco Unified IP Phone exhibits kernel bugtraps in various forms http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsh34483
CSCsi31712	With Silence Suppression enabled, host sends Service ID (SID) frame with an incorrect value of zero http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi31712
CSCsi48807	Noise Reduction is too aggressive between Cisco Unified IP Phones. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi48807
CSCsi82060	Cisco Unified IP Phone Fast Dials selection and action causes extra directory number digit http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi82060
CSCsj13288	Cisco Unified IP Phone in Arabic locale should not display URL from bottom to top http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj13288
CSCsj14629	Incorrect display of call log with embedded English Caller ID http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14629
CSCsj14759	Incorrect display of Arabic and English letters http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14759
CSCsj41419	In Arabic local the Cisco Unified IP Phone displays character 'i' the same as 'l' http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj41419
CSCsj63170	Cisco Unified IP Phones are unable to cancel Auto Dial http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj63170
CSCsj83690	Characters are displayed incorrectly following a directory search http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj83690
CSCsj90404	Cisco Unified IP Phone is set to incorrect DiffServ Code Point (DCSP) value for Transport Layer Security (TLS) encrypted packets http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj90404
CSCsj94189	Parameter mismatch in function call `adjustPcmVolume()' http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj94189
CSCsk10646	Cisco Unified IP Phone does not unregister from primary Cisco Unified Communications Manager when failover to backup server http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk10646
CSCsk11000	Span CDP packet from Cisco Unified IP Phone network side to PC side shows incorrect checksum http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk11000
CSCsk12218	Directory object only supports 32-character name http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk12218
CSCsk18165	Mid-call re-invite Session Definition Protocol (SDP) is incorrect http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk18165
CSCsk23216	Cisco Unified IP Phone Services uses same source port number in the short term http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk23216

Open SIP Caveats

Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SIP version of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Open SIP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G 

Identifier	Headline and Bug Toolkit
CSCsi52016	Cisco Unified IP Phone (SIP) fallback to Survivable Remote Site Telephony (SRST) is delayed due to `CheckSource() failed' error http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi52016

Resolved Caveats

Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 4 Resolved SCCP and SIP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G 

Identifier	Headline and BugToolkit Link
CSCsh86422	Calls transitioning to Offhook state need to take focus http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsh86422
CSCsj58806	Cisco Unified IP Phone update is needed for New Zealand Daylight Savings Time (DST) changes in year 2007 http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj58806

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.

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Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

© 2007 Cisco Systems, Inc. All rights reserved.