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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)

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Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)

Table Of Contents

Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)

Contents

Related Documentation

Installation Notes

Installing Firmware Release 8.3(2)SR1 for SCCP

Cisco Unified IP Phone Expansion Module 7914

Firmware Installation Procedure for SCCP

Installing Firmware Release 8.3(2)SR1 for SIP

Firmware Installation Procedure for SIP

Caveats

Using Bug Toolkit

Open Caveats

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview


Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)


September 05, 2007

Use these release notes with a Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G running SCCP or SIP firmware release 8.3(2)SR1.

The SCCP version of firmware release 8.3(2)SR1 is compatible with Cisco Unified Communications Manager releases 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and 3.3.

The SIP version of firmware release 8.3(2)SR1 is compatible with Cisco Unified Communications Manager releases 6.0, 5.1 and 5.0.


Note SIP firmware release 8.3(2)SR1 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.0. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.


Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Related Documentation

Installation Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

This section contains these topics:

Installing Firmware Release 8.3(2)SR1 for SCCP

Installing Firmware Release 8.3(2)SR1 for SIP

Installing Firmware Release 8.3(2)SR1 for SCCP

This section describes how to install firmware release 8.3(2)SR1 for SCCP.

Cisco Unified IP Phone Expansion Module 7914

If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.3(2)SR1 features on your expansion module.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7914-sccp.5-0-3.exe

For Cisco Unified Communications Manager 5.0 and later:

cmterm-7914-sccp.5-0-3.cop

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7914-sccp.5-0-3.readme


Firmware Installation Procedure for SCCP

Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified Communications Manager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G, click one of the following hyperlinks and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1.exe

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-2sr1.exe

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-2sr1.exe

For Cisco Unified Communications Manager 5.0 to 5.0(3):

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1.cop

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-2sr1.cop

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-2sr1.cop

For Cisco Unified Communications Manager 5.0(4) and higher:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sccp.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sccp.8-3-2sr1.cop.sgn


Note CUCM versions 5.1(1) and higher require signed cop files.


Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

Cisco Unified IP Phone 7975G:
cmterm-7975-sccp.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sccp.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sccp.8-3-2sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Installing Firmware Release 8.3(2)SR1 for SIP

This section describes how to install firmware release 8.3(2)SR1 for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.0, 5.1 and 5.0.

Firmware Installation Procedure for SIP

Before using the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G or 7942G with Cisco Unified Communications Manager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 Double-click the following hyperlink, and follow the prompts to download the appropriate firmware for the phone model:

Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7945_7965-sip.8-3-2sr1.cop.sgn

Cisco Unified IP Phone 7962 and 7942:
cmterm-7942_7962-sip.8-3-2sr1.cop.sgn


Note CUCM versions 5.1(1) and higher require signed cop files.


Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

Cisco Unified IP Phone 7975G:
cmterm-7975-sip.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7965 and 7945G:
cmterm-7942_7962-sip.8-3-2sr1-readme.htm

Cisco Unified IP Phone 7962 and 7942:
cmterm-7945_7965-sip.8-3-2sr1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

This section contains these topics:

Open SCCP Caveats

Open SCCP and SIP Caveats

Open SIP Caveats

Open SCCP Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP version of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open SCCP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G

Identifier
Headline and Bug Toolkit Link

CSCsi27220

Cisco Unified IP Phone SCCP client will drop or ringout for three minutes after attempt to barge Cisco Unified IP Phone 7960G

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi27220

CSCsk22794

Cisco Unified IP Phone reports 0.0.0.0 as its IP address in Signaling Connection Control Part (SCCP) register message

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk22794


Open SCCP and SIP Caveats

Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open SCCP and SIP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G,
7962G and 7942G 

Identifier
Headline and Bug Toolkit

CSCsh34483

Cisco Unified IP Phone exhibits kernel bugtraps in various forms

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsh34483

CSCsi31712

With Silence Suppression enabled, host sends Service ID (SID) frame with an incorrect value of zero

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi31712

CSCsi48807

Noise Reduction is too aggressive between Cisco Unified IP Phones.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi48807

CSCsi82060

Cisco Unified IP Phone Fast Dials selection and action causes extra directory number digit

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi82060

CSCsj13288

Cisco Unified IP Phone in Arabic locale should not display URL from bottom to top

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj13288

CSCsj14629

Incorrect display of call log with embedded English Caller ID

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14629

CSCsj14759

Incorrect display of Arabic and English letters

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj14759

CSCsj41419

In Arabic local the Cisco Unified IP Phone displays character 'i' the same as 'l'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj41419

CSCsj63170

Cisco Unified IP Phones are unable to cancel Auto Dial

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj63170

CSCsj83690

Characters are displayed incorrectly following a directory search

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj83690

CSCsj90404

Cisco Unified IP Phone is set to incorrect DiffServ Code Point (DCSP) value for Transport Layer Security (TLS) encrypted packets

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj90404

CSCsj94189

Parameter mismatch in function call `adjustPcmVolume()'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj94189

CSCsk10646

Cisco Unified IP Phone does not unregister from primary Cisco Unified Communications Manager when failover to backup server

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk10646

CSCsk11000

Span CDP packet from Cisco Unified IP Phone network side to PC side shows incorrect checksum

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk11000

CSCsk12218

Directory object only supports 32-character name

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk12218

CSCsk18165

Mid-call re-invite Session Definition Protocol (SDP) is incorrect

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk18165

CSCsk23216

Cisco Unified IP Phone Services uses same source port number in the short term

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk23216


Open SIP Caveats

Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SIP version of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Open SIP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G 

Identifier
Headline and Bug Toolkit

CSCsi52016

Cisco Unified IP Phone (SIP) fallback to Survivable Remote Site Telephony (SRST) is delayed due to `CheckSource() failed' error

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi52016


Resolved Caveats

Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G using the SCCP and SIP versions of firmware release 8.3(2)SR1.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 4 Resolved SCCP and SIP Caveats for the Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G 

Identifier
Headline and BugToolkit Link

CSCsh86422

Calls transitioning to Offhook state need to take focus

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsh86422

CSCsj58806

Cisco Unified IP Phone update is needed for New Zealand Daylight Savings Time (DST) changes in year 2007

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj58806


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.