Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified CM 8.5 (SCCP and SIP)
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

Abbreviated Dialing 74

access list 79

Address Book Synchronization Tool 74

answering calls 24

ASCII label field support 74

audio problems 87

audio, quality of 7

authenticated calls 47

Auto Dial 21

AutoAnswer 57

B

barge

and privacy 45

and shared lines 43

using 43

BLF 15, 46

BLF Pickup 2, 46

BLF Pickup, icon 15

Busy Lamp Field 46

C

call

activity area 16

forwarding

configuring from the web page 77

configuring on phone 31

logs

dialing from a URL entry within a log 64

using, dialing from, and erasing 63

overview mode 29

park 41

pickup 40

waiting 25

CallBack 23

caller ID 16

call-handling

advanced 39

basic 21

calls

answering 24

barging 43

blocking (using Do Not Disturb) 33

compared to lines 14

conference features 33

ending 26

forwarding 77

handling multiple--viewing, switching, and holding 28

holding and resuming 26

icons 15

multiple parties 33

muting 27

parking 41

placing 21, 22

prioritizing 49

redirecting while ringing 40

reporting problems with 87

secure 47

storing and retrieving 41

transferring 30

using DND 33

viewing 16, 29

Cisco Extension Mobility 50

Cisco Unified IP Phone

adjusting height of 7

connecting 5

feature configuration for 83

registering 7

securing handset rest 6

web-based services 71

Cisco Unified IP phone

feature configuration for 19

Cisco Unified IP Phone Expansion Module 42, 83

Cisco Unified IP phones

overview, illustrations, and buttons 9

Cisco Unified Video Advantage 84

Cisco WebDialer 81

Client Matter Code (CMC) 23, 85

conference calls

Meet-Me 36

security and viewing and removing participants 37

types 33

corporate directory

using from web page 22, 81

using on phone 22, 65

D

Details softkey, viewing multiparty calls 64, 65

device configuration page 71

dialing, options 21, 22

directed call park 41

Directories button 13

directory

corporate 65

personal 65, 66

using from web page 22, 81

using on phone 22, 65

display button 13

diverting calls to voice-message system 31

Do Not Disturb (DND) 33

E

EM 50

encrypted calls 47

ending a call, options 26

Extension Mobility 50

F

Fast Dials

configuring from web page 73

dialing 66

feature buttons

Directories 13

Help 13

Messages 13

Services 13

Settings 13

feature menus and button 18

features, availability of 83

features, available on your phone 19

footstand

adjusting 7

button for 12

Forced Authorization Code (FAC) 23, 85

forwarding calls, options 31

G

general use 7

GPickUp 40

greeting 25

group call pickup 40

H

handset

light strip 14

securing in cradle 6

using 55

hanging up, options 26

Headset

button 13

headset 7

answering calls 24

hanging up 26

placing calls 21

using 55

Help button 13, 29

help, using 19

hold

using 26

hold reversion feature, reverting calls 26

holding and transferring 30

hookswitch clip, removing 6

hunt groups, logging out 42

I

icons

for call states and lines 15

installing, Cisco Unified IP Phone 5

intercom

line idle, icon 15

line two-way call, icon 15

one-way call, icon 15

placing and receiving calls 37

international call logging 22, 65, 68

K

keypad 14

L

language (locale) settings 77

line buttons 12

lines

and call forwarding 77

and using BLF 46

buttons 12

description and number of supported calls 14

icons and call states 15

number of calls supported on 83

ring patterns for 77

ring tones for 59

shared 43

switching between 28

text label for 77

viewing 16

voice message indicator setting for 77

logging out of hunt groups 42

M

Malicious Call Identification 49

MCID 49

Meet-Me conferences 36

menus, using 18

messages

indicator for 60, 69

listening to 69

Messages button 13

missed calls, records 63

MLPP, using 49

mobile connect

access to remote destinations 53

enabling 80

setting up access lists 79

mobile voice access 52

multiparty calls

identifying in call logs 64

viewing details 64, 65

multiple calls, handling 28

Mute button 13

mute, using 27

N

Navigation button 14

network configuration data, locating 85

O

on-hook dialing 21

online help, using 19

OPickUp 40

other call pickup, using 40

P

park retrieval prefix 42

password, changing 77

Personal Address Book (PAB)

using from web page 72

using on phone 66

Personal Directory (PD)

using from web page 72

using on phone 66

phone lines

description and number of supported calls 14

viewing 16

phone screen 13

adjusting contrast 60

changing language 60

cleaning 17

illumination setting 61

illustration and features 16

sleep mode 17

phone screens

cleaning, maintaining, and sleep mode 17

phone services

configuring 72

see also User Options web pages 72

PIN, changing 77

placed calls, records 63

placing calls, options 21, 22

pre-dialing (dialing on-hook) 21

prioritizing calls 49

privacy

and shared lines 43

using 45

programmable buttons

description 12

labels 16

Q

Quality Reporting Tool (QRT) 87

R

received calls, records 63

redialing 21

remote destination 52

creating 80

ring schedule 80

turn off access 53

remote-in-use icon for shared lines 43

resume, using 26

ring patterns, changing 77

ring schedule for remote destinations 80

ring tones, changing 59

ringer

customizing 59

indicator 14

volume for 59

S

safety, warnings 2

SCCP versus SIP protocol 20

secure calls 47

Select button 14

Services button 13

services, subscribing to 75

Session Handoff 28

Settings button 13

settings, customizing 59

shared lines

and remote-in-use icon 43

description of 43

with barge 43

with privacy 45

SIP versus SCCP protocol 20

sleep mode, waking phone screen 17

sleep mode, waking phone screen from 17

softkey buttons

description 14

labels 16

Speaker

button 13

speakerphone

answering calls 25

hanging up 26

placing calls 21

using 55

speed dial

buttons 12

configuring 74

labels 16, 74

using 22

using BLF with 39

status data, locating 85

status line, viewing 16

subscriptions, for phone services 75

suspicious calls, tracing 49

switching between multiple calls 28

switching calls 28, 52

T

tabs, on phone screen 16

TABSynch 74

TAPS 7

Tool for Auto-Registered Phones Support 7

touchscreen 17

transferring, options 30

troubleshooting 85

U

URL dialing, from within a call log 64

User Options web pages

accessing 71

configuring features and services with 72

subscribing to phone services with 75

V

voice message indicator

changing setting 77

description of 69

voice message service 69

Volume button 13

volume, for phone ringer 59

W

warnings, safety 2

web-based services

configuring 71

see also User Options web pages

WebDialer 22, 81

wideband, headset 56