Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
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Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

Symbols

"more" Softkey Timer 4-25

.cnf.xml configuration file 2-7

Numerics

10/100/1000 PC port 3-2

See also access port

10/100/1000 SW port 3-2

See also network port

10/100 PC port 3-2

See also access port

10/100 SW port 3-2

See also network port

802.1X

authentication server 1-20

authenticator 1-20

description 1-7

network components 1-20

supplicant 1-20

Troubleshooting 9-9, 9-10

802.1X Authentication 4-37

802.1X authentication and status 4-42

802.1X Authentication menu

options 4-43

Device Authentication 4-43

EAP-MD5 4-43

802.1X Authentication Status menu

about 4-37

states 4-44

A

abbreviated dialing 5-2, B-1

AC adapter, connecting 3-6

access, to phone settings 3-16, 4-2

access port

10/100/1000 PC 3-2

10/100 PC 3-2

configuring 4-8

connecting 3-6

disabled 4-31

forwarding packets to 4-30

access to phone settings 4-1

Access web page 8-2, 8-9

adding

Cisco Unified IP Phones manually 2-13

Cisco Unified IP Phones using auto-registration 2-11

Cisco Unified IP Phones using BAT 2-13

users to Cisco Unified Communications Manager 5-28

adjusting, phone placement of 3-11

adjustment plate 3-14

Admin. VLAN ID 4-7

Advance Adhoc Conference service parameter 5-9

agent greeting 5-2, B-1

Alternate TFTP 4-10

anonymous call block 5-2, B-1

answer release B-2, B-4

Any Call Pickup 5-2

any call pickup 5-2

assisted directed call park 5-3, B-1

Audible message waiting indicator 5-3, B-1

audience, for this document 2-1

authenticated call 1-17

authentication 1-13, 3-16

authentication server, in 802.1X 1-20

Authentication URL 4-22

authenticator, in 802.1X 1-20

auto answer 5-3, B-1

Auto Call Select 4-24

auto dial 5-3, B-1

Auto Line Select 4-24

automatic port synchronization 5-4, B-6

auto-pickup 5-3, B-1

auto-registration

using 2-11

auxiliary VLAN 2-3

B

background image

configuring 6-6

creating 6-3

custom 6-3

List.xml file 6-3, 6-4

PNG file 6-4, 6-5

barge 1-21, 5-4, B-2

BAT (Bulk Administration Tool) 2-13

block external to external transfer 5-4, B-2

BootP 1-6

BOOTP Server 4-12

Bootstrap Protocol (BootP) 1-6

Busy Lamp Field (BLF) 5-5, B-2

call lists 4-24

pickup 5-5, B-2

C

cable lock, connecting to phone 3-12

call

authenticated 1-17

encrypted 1-17

protected 1-17

security interactions 1-18

Call Back 5-5, B-2

call back B-2

Call Chaperone 5-5

call chaperone B-2

call display restrictions 5-5, B-2

caller ID 5-7, B-2

caller ID blocking B-2

call forward

all breakout B-2

all calls 5-6, B-2

all loop prevention B-2

busy B-2

configurable display B-2

destination override 5-6

display, configuring 5-6

loop breakout 5-6

loop prevention 5-6

no answer B-2

call forward display, configuring 5-6

calling party normalization 5-6

call park 5-6, B-2

call pickup 5-2, 5-6, B-2

Call Preferences menu 4-20

call recording 5-7

Call Statistics screen 7-1, 7-15

call waiting 5-7, B-2

CAPF (Certificate Authority Proxy Function) 1-15, 3-16

Certificate Trust List 1-14

Cisco Discovery Protocol

See CDP

Cisco Extension Mobility Change PIN 5-8

Cisco Extension Mobility Cross Cluster (EMCC) 5-8

Cisco extension mobility Cross Cluster (EMCC) 5-7

Cisco Extension Mobility Cross Cluster Service B-3

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-6

Cisco Unified Communications Manager

adding phone to database of 2-11

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-4

Cisco Unified Communications Manager Administration

adding telephony features using 5-1

configuring LCD display using 6-8

Cisco Unified Communications Manager Assistant 5-8, B-2, B-3

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-13

adding to Cisco Unified Communications Manager 2-11

cleaning 9-20

configuration checklist 1-22

configuration requirements 1-22

configuring user services 5-28

features 1-2

figure 1-2

installation checklist 1-25

installation overview 1-22

installation procedure 3-5

installation requirements 1-22

modifying phone button templates 5-25

mounting to wall 3-13

power sources 2-4

registering 2-11

registering with Cisco Unified Communications Manager 2-11, 2-13

resetting 9-14

supported networking protocols 1-6

technical specifications D-1

troubleshooting 9-1

using LDAP directories 5-24

web page 8-1

Cisco Unified IP Phone Expansion Module 7914

statistics 7-3, 7-14

troubleshooting 9-14

cleaning the Cisco Unified IP Phone 9-20

Clear softkey 7-4, 7-10

client matter codes 5-8, B-3

computer telephony integration (CTI) 5-8, B-3

conference 5-9

secure 1-17

See secure conference

conference joining 5-9

configurable call forward display B-3

configuration file

.cnf.xml 2-7

creating 9-5

encrypted 1-16

modifying 6-1

overview 2-7

secure 2-7

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-24

overview 1-22

personal directories 5-24

phone button templates 5-25

softkey templates 5-27

startup network settings 3-15

user features 5-28

connecting

handset 3-6

headset 3-6

to AC adapter 3-6

to a computer 3-6

to the network 3-6

Console Logs web page 8-2

Core Dumps web page 8-2

CTL file

deleting from phone 9-15

requesting 2-9

CTL File menu 4-38

CTL File screen 4-38

custom phone rings

about 6-2

creating 6-2, 6-3, 6-6

PCM file requirements 6-3

D

daisy chaining 9-10

data VLAN 2-3

Days Display Not Active 4-29, 6-9

Debug Display web page 8-2, 8-11

Default Router 1-5 4-9

Device Authentication 4-43

device authentication 1-15

Device Configuration menu

displaying 4-2

editing values 4-3

overview 4-1

sub-menus 4-17

Device Information web page 8-2, 8-4

DHCP 4-9

description 1-6

troubleshooting 9-7

DHCP Address Released 4-10

DHCP IP address 9-13

DHCP Server 4-10

DHCPv6 4-13

DHCPv6 Address Released 4-14

directed call park 5-9, B-3

directed call pickup 5-9

directories button 1-5

Directories URL 4-22

directory numbers, assigning manually 2-13

direct transfer 5-9, B-3

display, turning on and off automatically 6-8

Display button 6-8, 9-20

display button 1-4

Display Idle Timeout 4-29, 6-9

Display On Duration 4-29, 6-9

Display On Time 4-29, 6-9

Display On When Incoming Call 6-9

Display On When Incoming call 4-29

distinctive ring 5-9, B-3

DND 5-10, B-3

DNS server

troubleshooting 9-8

verifying settings 9-4

DNS Server 1-5 4-9

documentation

additional 2-2

for users A-2

Domain Name 4-7

Domain Name System (DNS) 4-7

Domain Name System (DNS) server 4-9

do not disturb 5-10

DSCP For Call Control 4-31

DSCP For Configuration 4-31

DSCP For Services 4-31

Dynamic Host Configuration Protocol

See DHCP

E

EAP-MD5 4-43

Device ID 4-43

Realm 4-43

Shared Secret 4-43

editing, configuration values 4-3

encrypted call 1-17

encrypted configuration file 1-16

encryption

media 1-13, 1-15

signaling 1-13, 1-15

Erase softkey 9-15

error messages, used for troubleshooting 9-3

Ethernet Configuration menu

about 4-30

Span to PC Port option 4-30

Ethernet Information web page 8-2, 8-9

Expansion Module

See Cisco Unified IP Phone Expansion Module 7914

Expansion Module(s) screen 7-3, 7-14

extension mobility B-3

F

fast dial service 5-10, B-3

feature buttons

directories 1-5

help 1-5

messages 1-4

services 1-5

settings 1-5

features

configuring on phone, overview 1-12

configuring with Cisco Unified Communications Manager, overview 1-12

informing users about 1-12

support by protocol

abbreviated dialing B-1

anonymous call block B-1

answer release B-2, B-4, B-5

Audible message waiting indicator B-1

auto answer B-1

auto dial B-1

auto-pickup B-1

barge B-2

block external to external transfer B-2

Busy Lamp Field (BLF) B-2

Call Back B-2

call back B-2

call display restrictions B-2

caller ID B-2

caller ID blocking B-2

call forward

all breakout     1

all calls     1

all loop prevention     1

busy     1

configurable display     1

no answer     1

call park B-2

call pickup B-2

call waiting B-2

Cisco Unified Communications Manager Assistant B-2, B-3

client matter codes B-3

computer telephony integration (CTI) Applications B-3

configurable call forward display B-3

directed call park B-3

direct transfer B-3

distinctive ring B-3

DND B-3

extension mobility B-3

fast dial service B-3

forced authorization codes B-3

group call pickup B-3

Help system B-3

hold B-3

hold reversion B-3

immediate divert B-3

Immediate divert enhanced B-3

intercom B-3

join B-4

join across lines B-4

log out of hunt groups B-4

malicious caller identification (MCID) B-4

meet-me conference B-4

message waiting B-4

mobile connect B-4

mobile voice access B-4

multilevel precedence and preemption (MLPP) B-4

music-on-hold B-4

mute B-4

onhook call transfer B-4

on-hook dialing B-4

other group pickup B-4

pickup B-2

presence-enabled directories B-4

privacy B-4

Private Line Automated Ringdown (PLAR) B-4

programmable line keys B-4

protected calling B-4

Quality Reporting Tool (QRT) B-4

redial B-4

ring setting B-5

secure conference B-5

Services URL button B-5

shared line B-5

single button barge B-5

speed dialing B-5

Time-of-Day Routing B-5

touchscreen illumination disabling B-5

transfer B-5

transfer-direct transfer B-5

URL dialing B-5

video mode B-5

video support B-5

voice mail B-6

web dialer B-6

figure

Cisco Unified IP Phone features 1-2

Cisco Unified IP Phone rear cable connections 3-7, 3-8

Cisco Unified IP Phone wall mount 3-14

file authentication 1-15

file format

List.xml 6-4

RingList.xml 6-2

firmware, verifying version 7-13

Firmware Versions screen 7-13

footstand

adjusting 3-11

adjustment button 1-4, 3-14

adjustment plate 3-14

identifying 1-4

forced authorization codes 5-11, B-3

G

G.722 codec 4-29

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-31

group call pickup 5-11, B-3

H

handset 1-5

handset, connecting 3-6

headset

audio quality 3-4

connecting 3-4

disabling 3-4

quality 3-5

sound quality 3-5

using 3-3

wireless, enabling 3-5

Headset button 1-5

Headset Enabled 4-26

headset port 3-6

height, adjusting 3-11

help button 1-5

Help system B-3

help system 5-11

hold 5-11, B-3

hold reversion 5-12, B-3

hold status 5-12

hookswitch clip, removing 3-3

Host Name 4-6

HTTP, description 1-6

HTTP Configuration menu

about 4-21

options

Authentication URL 4-22

Directories URL 4-22

Idle URL 4-22

Idle URL Time 4-22

Information URL 4-22

Messages URL 4-22

Proxy Server URL 4-22

Services URL 4-22

hunt group

log out of hunt groups 5-14

hunt group display 5-12, B-3

Hypertext Transfer Protocol (HTTP), description 1-6

I

icon

lock 1-17

padlock 1-17

shield 1-17

idle display

configuring 6-7

timeout 4-22

viewing settings 6-8

XML service 4-22, 6-7

Idle URL 4-22

Idle URL Time 4-22

iLBC codec 9-13

image authentication 1-15

immediate divert 5-12, B-3

Immediate divert enhanced 5-12, B-3

Information URL 4-22

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-1

preparing 2-11

procedure 3-5

requirements, overview 1-22

intercom 5-13, B-3

interference, mobile phone 1-1

International Call Logging C-2

Internet Protocol (IP) 1-7

Intra-Cluster Trust B-4

IP Address 4-9

IP address, troubleshooting 9-3

IPv4 Configuration 4-6

IPv6 Address 4-13

IPv6 Alternate TFTP 4-14

IPv6 Configuration 4-6

IPv6 Default Router 1-2 4-13

IPv6 DNS Server 1-2 4-14

IPv6 Load server 4-36

IPv6 Log server 4-36

IPv6 on the Cisco Unified IP Phone 1-9

IPv6 Prefix Length 4-13

IPv6 TFTP Server 1 4-15

IPv6 TFTP Server 2 4-16

J

join 5-13, B-4

join across lines 5-13, B-4

K

keypad 1-5

L

language overlays C-1

LCD screen

disabling 9-20

turning on and off automatically 6-8

LDAP directories, using with Cisco Unified IP Phone 5-24

light strip, on handset 1-5

line buttons 1-4

Line Select 5-13

Line select for voice messages 5-13

Line Settings menu 4-20

Link Layer Discovery Protocol (LLDP)

network configuration 8-8

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)

network configuration 8-8

List.xml file 6-3, 6-4

Locale Configuration menu

about 4-23

Network Locale 4-23

Network Locale Version 4-23

User Locale 4-23

User Locale Char Set 4-23

User Locale Version 4-23

Locale Installer C-1

localization

Installing the Cisco Unified Communications Manager Locale Installer C-1

phone button overlays for C-1

lock icon 1-17

Logging Display 4-31

log out of hunt groups B-4

Log server 4-34

IPv6 Log server 4-36

M

MAC address 4-6

malicious caller identification (MCID) 5-14, B-4

manufacturing installed certificate (MIC) 1-15

Media Configuration menu

about 4-26

options

Headset Enabled 4-26

Recording Tone 4-27

Recording Tone Duration 4-28

Recording Tone Local Volume 4-27

Recording Tone Remote Volume 4-27

Speaker Enabled 4-26

Video Capability Enabled 4-26

media encryption 1-15

meet-me conference 5-14, B-4

messages button 1-4

Messages URL 4-22

message waiting 5-14, B-4

metrics, voice quality 8-13

MIC 1-15

missed call logging 5-14

mobile connect 5-12, B-4

mobile phone interference 1-1

mobile voice access 5-15, B-4

Model Information screen 7-1

multilevel precedence and preemption (MLPP) 5-15, B-4

multiple calls per line appearance 5-15

music-on-hold 5-15, B-4

mute

button 1-5

feature 5-15, B-4

N

native VLAN 2-3

Navigation button 1-5

navigation button 1-5

Network Configuration Area items

LLDP-MED on SW port 8-8

LLDP on PC port 8-8

Network Configuration menu 4-32

about 4-5

displaying 4-2

editing values 4-3, 7-18

IPv4

Alternate TFTP 4-10

BOOTP Server 4-12

Default Router 1-5 4-9

DHCP 4-9

DHCP Address Released 4-10

DHCP Server 4-10

DNS Server 1-5 4-9

IP Address 4-9

Subnet Mask 4-9

TFTP Server 1 4-11

TFTP Server 2 4-12

IPv6

DHCPv6 4-13

DHCPv6 Address Released 4-14

IPv6 Address 4-13

IPv6 Alternate TFTP 4-14

IPv6 Default Router 1-6 4-13

IPv6 DNS Server 1-2 4-14

IPv6 Prefix Length 4-13

IPv6 TFTP Server 1 4-15

IPv6 TFTP Server 2 4-16

locking options 4-3

options

Admin. VLAN ID 4-7

CDP on PC port 4-33

CDP on switch port 4-33

Domain Name 4-7

Host Name 4-6

MAC Address 4-6

Operational VLAN ID 4-7

PC Port Configuration 4-8

PC VLAN 4-8

SW Port Configuration 4-7

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-5

network connectivity, verifying 9-3

networking protocol

802.1X 1-7

BootP 1-6

CDP 1-6

CPPDP 1-6

DHCP 1-6

HTTP 1-6

IP 1-7

RTCP 1-8

RTP 1-8

SCCP 1-8

SIP 1-8

TCP 1-9

TFTP 1-9

TLS 1-9

UDP 1-9

networking protocols, supported 1-6

Network Locale 4-23

Network Locale Version 4-23

network outages, identifying 9-6

network port

10/100/1000 SW 3-2

10/100 SW 3-2

configuring 4-7

connecting to 3-6

network requirements, for installing 3-1

network settings, startup configuration 3-15

network statistics 7-10, 8-9

Network Statistics screen 7-10

Network web page 8-2, 8-9

O

onhook call transfer 5-15, B-4

on-hook dialing B-4

onhook predialing 5-15

Operational VLAN ID 4-7

other group pickup 5-15, B-4

P

padlock icon 1-17, 4-3, 7-18

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-8

PC Port Disabled 4-31

PC VLAN 4-8

Peer firmware sharing 4-34

personal directories 5-24

phone button templates, modifying 5-25

phone lines, buttons for 1-4

phone screen 2-5

phone screen illumination disabling 5-15

phone secure web access 5-15

phone settings access 4-1

physical connection, verifying 9-6

plugging in Cisco Unified IP Phone 3-5

plus dialing 5-15, B-4

PNG file 6-4, 6-5

power

maximum required from a switch 2-5

providing to the Cisco Unified IP Phone 2-4

power consumption 2-5

Power over Ethernet (PoE) 2-4

Power Save Configuration menu

about 4-29

options

Days Display Not Active 4-29

Display Idle Timeout 4-29

Display On Duration 4-29

Display On Time 4-29

Display On When Incoming call 4-29

power source

causing phone to reset 9-8

description 2-4

effect on phone screen brightness 2-5

external power 2-4

PoE 2-4

power consumption 2-5

power injector 2-4

presence-enabled directories 5-15, B-4

privacy 5-16, B-4

Private Line Automated Ringdown (PLAR) 5-16, B-4

programmable buttons, description 1-4

programmable line keys 5-16, B-4

protected call 1-17

description 1-18

protected calling

all calls B-4

description 5-16

Protected Calls 1-18

Proxy Server URL 4-22

Q

QoS Configuration menu

about 4-31

options

DSCP For Call Control 4-31

DSCP For Configuration 4-31

DSCP For Services 4-31

QRT softkey 5-16, 9-17

Quality Reporting Tool (QRT) 5-16, 9-17, B-4

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

Recording Tone 4-27

Recording Tone Duration 4-28

Recording Tone Local Volume 4-27

Recording Tone Remote Volume 4-27

redial 5-16, B-4

remote port configuration 5-17, B-6

reset

basic 9-14

factory 9-15

resetting

basic 9-14

Cisco Unified IP phone 9-14

continuously 9-6

intentionally 9-7

methods 9-14

ring activity 5-17

ringer, indicator for 1-5

ringer volume control 5-17, B-4

RingList.xml file format 6-2

ring setting B-5

S

SCCP, description 1-8

screen

See LCD screen

secure and nonsecure indication tone 5-18, B-5

secure conference B-5

description 1-17, 5-19

establishing 1-17

identifying 1-17

restrictions 1-18

secure SRST reference 1-15

securing the phone with a cable lock 3-12

security

CAPF (Certificate Authority Proxy Function) 1-15, 3-16

configuring on phone 3-16

device authentication 1-15

encrypted configuration file 1-16

file authentication 1-15

image authentication 1-15

Locally Significant Certificate (LSC) 3-16

manufacturing installed certificate (MIC) 1-15

media encryption 1-15

secure configuration file 2-7

secure SRST reference 1-15

security profiles 1-15, 1-16

signaling authentication 1-15

signaling encryption 1-15

Security Configuration menu

options

VPN Client 4-44

Security Configuration menu (on Device Configuration menu)

about 4-30

options

GARP Enabled 4-31

Logging Display 4-31

PC Port Disabled 4-31

Security Mode 4-31

Voice VLAN Enabled 4-31

Web Access Enabled 4-31

Security Configuration menu (on Settings menu)

about 4-36

options

802.1X Authentication 4-37

802.1X Authentication Status 4-37

LSC 4-37

MIC 4-37

Security Mode 4-37

Trust List 4-37

Web Access Enabled 4-37

Security Mode 4-31

security profiles 1-15, 1-16

Select button 1-5

services

configuring for users 5-28

description 5-19

protocol support B-5

subscribing to 5-28

services button 1-5

Services URL 4-22

Services URL button 5-19, B-5

Session Handoff B-5

session handoff 5-19

settings button 1-5

Settings menu access 3-16, 4-2

shared line 5-19, B-5

shield icon 1-17

sidetone level B-5

signaling authentication 1-15

signaling encryption 1-15

silent monitoring 5-20, B-5

single button barge 5-20, B-5

SIP

description 1-8

SIP Configuration menu 4-19

SIP General Configuration menu 4-19

softkey buttons, description 1-5

softkey templates, configuring 5-27

Span to PC Port 4-30

Speaker button

description 1-5

disabling 3-3

Speaker Enabled 4-26

speakerphone, button for 1-5

speed dial

buttons for 1-4

template for 5-25

speed dialing 5-2, 5-3, 5-20, B-5

SRST 8-6

description 4-18

secure reference 1-15

standard (ad hoc) conference 5-9

startup problems 9-1

startup process

accessing TFTP server 2-9

configuring VLAN 2-9

contacting Cisco Unified Communications Manager 2-10

loading stored phone image 2-9

obtaining IP address 2-9

obtaining power 2-9

requesting configuration file 2-10

requesting CTL file 2-9

understanding 2-9

verifying 3-14

statistics

call 7-15

network 7-10, 8-9

streaming 8-12

Status menu

description 7-1

submenus on 7-3

status messages 7-3

Status Messages screen 7-3

Status Messages web page 8-2, 8-11

Stream 0 web page 8-12

Stream 1 web page 8-3, 8-12

Stream 2 web page 8-3, 8-12

Stream 3 web page 8-3, 8-12

streaming statistics 8-12

Subnet Mask 4-9

supplicant, in 802.1X 1-20

Survivable Remote Site Telephony

See SRST

SW Port Configuration 4-7

T

TCP 1-9

technical specifications, for Cisco Unified IP Phone D-1

telephony features

abbreviated dialing 5-2

agent greeting 5-2

anonymous call block 5-2

any call pickup 5-2

assisted directed call park 5-3

Audible message waiting indicator 5-3

auto answer 5-3

auto dial 5-3

automatic port synchronization 5-4

auto-pickup 5-3

barge 1-21, 5-4

block external to external transfer 5-4

Busy Lamp Field (BLF) 5-5

Busy Lamp Field (BLF) pickup 5-5

Call Back 5-5

call chaperone 5-5

call display restrictions 5-5

caller ID 5-7

call forward 5-6

call forward configurable display 5-6

calling party normalization 5-6

call park 5-6

call pickup 5-6

call recording 5-7

call waiting 5-7

Cisco Extension Mobility Change PIN 5-8

Cisco Extension Mobility Cross Cluster (EMCC) 5-7, 5-8

Cisco Unified Communications Manager Assistant 5-8

client matter codes 5-8

computer telephony integration (CTI) 5-8

conference 5-9

directed call park 5-9

directed call pickup 5-9

direct transfer 5-9

distinctive ring 5-9

enbloc dialing 5-10

fast dial service 5-10

forced authorization codes 5-11

group call pickup 5-11

help system 5-11

hold 5-11

hold reversion 5-12

hold status 5-12

hunt group display 5-12

immediate divert 5-12

IPv6 Log server 4-36

join 5-13

log out of hunt groups 5-14

Log server 4-34

malicious caller identification (MCID) 5-14

meet-me conference 5-14

mobile voice access 5-15

multilevel precedence and preemption (MLPP) 5-15

multiple calls per line appearance 5-15

music-on-hold 5-15

mute 5-15

no not disturb (DND) 5-10

onhook call transfer 5-15

onhook predialing 5-15

other group pickup 5-15

Peer firmware sharing 4-34

phone screen illumination disabling 5-15

plus dialing 5-15

presence-enabled directories 5-15

privacy 5-16

programmable line keys 5-16

redial 5-16

remote port configuration 5-17

ring activity 5-17

ringer volume control 5-17

secure and nonsecure indication tone 5-18

services 5-19

Services URL button 5-19

session handoff 5-19

shared line 5-19

silent monitoring 5-20

speed dialing 5-20

Time-of-Day Routing 5-20

time zone update 5-20

touchscreen illumination disabling 5-21

video mode 5-21

video support 5-21

voice messaging system 5-21

VPN client 5-21, B-5

TFTP

description 1-9

troubleshooting 9-3

TFTP Server 1 4-11

TFTP Server 2 4-12

TFTP settings 1-13

time, displayed on phone 3-2

Time-of-Day Routing 5-20, B-5

time zone update 5-20, B-5

TLS 2-7

touchscreen

cleaning 9-20

disabling 9-20

enabling 9-20

See also LCD screen

touchscreen illumination disabling 5-21, B-5

transfer B-5

transfer-direct transfer B-5

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-4

Cisco Unified IP Phone 9-1

Cisco Unified IP Phone Expansion Module 7914 9-14

DHCP 9-7

DNS 9-8

DNS settings 9-4

IP addressing and routing 9-3

network connectivity 9-3

network outages 9-6

phones resetting 9-7

physical connection 9-6

services on Cisco Unified Communications Manager 9-4

TFTP settings 9-3

VLAN configuration 9-7

Trust List menu 4-41

U

UI Configuration menu 4-24

options

Auto Call Select 4-24

Auto Line Select 4-24

BLF for call lists 4-24

uncompressed wideband 1-1

Understanding DHCPv6 and Autoconfiguation 4-16

Unified CM Configuration 4-18

URL dialing B-5

User Datagram Protocol

See UDP

User Locale 4-23

User Locale Char Set 4-23

User Locale Version 4-23

User Options web page

description 5-29

giving users access to 5-29, A-1

specifying options that appear 5-30

users

adding to Cisco Unified Communications Manager 5-28

configuring personal directories A-4

documentation for A-2

providing required information to A-1

providing support to A-1

subscribing to services A-3

using phone templates to add phones 2-13, 2-14

V

verifying

firmware version 7-13

startup process 3-14

Video Capability Enabled 4-26

video mode 5-21, B-5

video support 5-21, B-5

VLAN

auxiliary, for voice traffic 2-3

configuring 4-7

configuring for voice networks 2-3

native, for data traffic 2-3

verifying 9-7

voice mail B-6

voice messaging system 5-21

voice messaging system, accessing A-3

voice quality metrics 8-13

voice VLAN 2-3

Voice VLAN Enabled 4-31

volume button 1-5

VPN Client 4-44

VPN client 5-21, B-5

VPN configuration 4-44

VPN support in phones B-5

W

wall mounting 3-13

Web Access Enabled 4-31

web dialer B-6

web page

about 8-1

Access 8-2, 8-9

accessing 8-2

Console Logs 8-2

Core Dumps 8-2

Debug Display 8-2, 8-11

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-2, 8-9

Network 8-2, 8-9

Network Configuration 8-5

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-2, 8-11

Stream 0 8-12

Stream 1 8-3, 8-12

Stream 2 8-3, 8-12

Stream 3 8-3, 8-12

wideband handset 4-28

option 4-25

user controllable 4-25

wideband headset 4-28

option 4-25

user controllable 4-25