Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Phone Guide and Quick Reference for Cisco Unified CM 8.0 (SCCP and SIP)
Quick Reference
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Common Phone Tasks

Table Of Contents


Common Phone Tasks

View online help on phone

Press .

Place a call

Go off-hook before or after dialing a number.

Redial a number

Press Redial. Or press the Navigation button while on-hook to see your Placed Calls log.

Switch to handset during a call

Pick up the handset.

Switch to speaker or headset during a call

Press or , then hang up the handset.

Mute your phone

Press .

Use your call logs

Press to choose a call log. To dial, highlight a listing and go off-hook.

Edit a number

Press EditDial, << or >>.

Hold/resume a call

Press Hold or Resume.

Transfer call to new number

Press Transfer, enter the number, then press Transfer again.

Place an intercom call

Press intercom button, enter a number if necessary, and speak after you hear the tone.

Start a standard (ad hoc) conference call

Press more > Confrn, dial the participant, then press Confrn again.


Quick Reference

Cisco Unified IP Phone for Cisco Unified Communications Manager 8.0 (SCCP and SIP)

For Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G

Softkey Definitions

AbbrDial

Dial using a speed dial index number

Answer

Answer a call

Back

Return to the previous Help topic

Barge

Add yourself to a call on a shared line

CallBack

Receive notification when a busy extension becomes available

Cancel

Cancel an action or exit a screen without applying changes

cBarge

Add yourself to a call on a shared line and establish a conference

CFwdALL

Setup/cancel call forwarding

Clear

Delete records or settings

Close

Close the current window

ConfList

View conference participants

Confrn

Create a conference call

Delete

Remove characters to the right of the cursor when using EditDial

Details

(SCCP only)

Open the Details record for a multiparty call in the Missed Calls and Received Calls logs

Dial

Dial a phone number

DND

Turn on/off Do Not Disturb (DND)

EditDial

Edit a number in a call log

EndCall

Disconnect the current call or the current intercom call

Erase

Reset settings to their defaults

Exit

Return to the previous screen

GPickUp

Answer a call that is ringing in another group or on another line

iDivert

Divert or redirect a call to a voice message system

Join

Combine existing calls to create a conference

Links

View related Help topics

Main

Display the Help main menu

MeetMe

Host a Meet-Me conference call

more

Display additional softkeys

New Call

Make a new call

OPickUp

Answer a call that is ringing in an associated group

Park

Store a call using Call Park

PickUp

Answer a call that is ringing on another phone in your group

QRT

Submit call problems to the system administrator

Redial

Redial the most recently dialed number

Remove

Remove a conference participant

Resume

Resume a call on hold

RmLstC

Drop the last party added to a conference call

Save

Save the chosen settings

Search

Search for a directory listing

Select

Select a menu item or call

Transfer

Transfer a call

Update

Refresh content

VidMode (SCCP only)

Choose a video display mode

<<

Delete entered characters

>>

Move through entered characters


Phone Screen Icons

Call Forwarding enabled

Call on hold; remote call on hold

Connected call

Incoming call

Off-hook

On-hook

Shared line in use

Message waiting

Authenticated call

Encrypted call

BLF-monitored line is in-use

BLF-monitored line is idle

BLF-monitored line is ringing (BLF Pickup)

Speed-dial, call log, or directory listing (line status unknown)

Line in Do Not Disturb (BLF feature)

Idle intercom line

One-way intercom call

Two-way intercom call

Handset in use

Headset in use

Speakerphone in use

Video enabled (SCCP only)

Feature assigned to button

Mobility assigned to button

Hold assigned to button

Conference assigned to button

Transfer assigned to button

Phone service URL assigned to button

URL entry is ready to edit (SIP only)

Option selected

Feature enabled


Button Icons

Messages

Services

Help

Directories

Settings

Volume

Speaker

Mute

Headset