Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

A

abbreviated dialing 5-2

AC adapter

connecting to 3-9

access, to phone settings 3-18, 4-3

access port

configuring 4-14

connecting 3-10

disabled 4-27

forwarding packets to 4-26, 8-9

purpose 3-5

access to phone settings 4-2

Access web page 8-3, 8-10

adding

Cisco Unified IP Phones manually 2-17

Cisco Unified IP Phones using auto-registration 2-15

Cisco Unified IP Phones using auto-registration with TAPS 2-16

Cisco Unified IP Phones using BAT 2-18

users to Cisco Unified CallManager 5-16

Admin. VLAN ID 4-11

Alternate TFTP 4-12

anonymous call bock telephony features

anonymous call block 5-2

authenticated call 1-16

authentication 1-11, 3-17

Authentication URL 4-22

auto answer 5-3

auto-pickup 5-3

auto-registration

using 2-15

using with TAPS 2-16

auxiliary VLAN 2-5

B

background image

configuring 6-8

creating 6-6

custom 6-6

List.xml file 6-6

PNG file 6-6, 6-7

barge 1-17, 5-3

BAT (Bulk Administration Tool) 2-18

block external to external transfer 5-4

BootP 1-5

BOOTP Server 4-7

Bootstrap Protocol (BootP) 1-5

Busy Lamp Field speed dial 5-4

C

cable lock

connecting to phone 3-13

call

authenticated 1-16

call display restrictions 5-4

caller ID 5-6

caller id blocking 5-6

call forward display, configuring 5-7

CallManager 1-5 4-16

CallManager Configuration menu 4-16

call park 5-5

call pickup 5-5

Call Statistics screen 7-1

call waiting 5-5

CAPF (Certificate Authority Proxy Function) 3-18

cell phone interference 1-2

certificate trust list file

See CTL file

Cisco call back 5-6

Cisco Discovery Protocol

See CDP

Cisco Unified CallManager

adding phone to database of 2-14

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-6

Cisco Unified CallManager Administration

adding telephony features using 5-2

Cisco Unified IP Phone

adding manually to Cisco Unified CallManager 2-17

adding to Cisco Unified CallManager 2-14

cleaning 9-22

configuration requirements 1-18

configuring user services 5-15

installation overview 1-18

installation requirements 1-18

modifying phone button templates 5-14

mounting to wall 3-14

registering 2-14

registering with Cisco Unified CallManager 2-15, 2-16, 2-18

resetting 9-15

technical specifications C-1

using LDAP directories 5-13

web page 8-1

cleaning the Cisco Unified IP Phone 9-22

Clear softkey 7-6, 7-14

conference 5-6

configurable call forward display 5-7

configuration file

creating 9-7

modifying 6-1

overview 2-9

XmlDefault.cnf.xml 2-10

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-13

overview 1-18

personal directories 5-14

phone button templates 5-14

softkey templates 5-15

user features 5-16

connecting

handset 3-9

headset 3-9

to AC adapter 3-9

to a computer 3-10

to the network 3-10

CTL file

deleting from phone 9-16

requesting 2-13

unlocking 7-3

custom phone rings

about 6-2

creating 6-2, 6-5, 6-8

PCM file requirements 6-4

D

daisy chaining 9-13

data VLAN 2-5

Debug Display web page 8-3, 8-12

Default Router 1-5 4-10

device authentication 1-14

Device Configuration menu

displaying 4-2

editing values 4-4

overview 4-1

sub-menus 4-15

Device Information web page 8-2, 8-4

DHCP

description 1-5

troubleshooting 9-9

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

directories button, description of 1-4

Directories URL 4-22

directory numbers, assigning manually 2-17

DNS server

troubleshooting 9-11

verifying settings 9-5

DNS Server 1-5 4-11

documentation

for users A-3

Domain Name 4-8

Domain Name System (DNS) 4-8

Domain Name System (DNS) server 4-11

do not disturb 5-7

DSCP For Call Control 4-29

DSCP For Configuration 4-29

DSCP For Services 4-29

E

editing, configuration values 4-4

encryption 1-11

media 1-14

Erase softkey 9-16

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-26

options

Span to PC Port 4-26

Ethernet Information web page 8-3, 8-10

F

fast dial service 5-7

feature buttons

directories 1-4

help 1-4

messages 1-4

services 1-4

settings 1-4

features

configuring on phone, overview 1-10

configuring with Cisco Unified CallManager, overview 1-10

informing users about, overview 1-11

file authentication 1-14

file format

List.xml 6-6

RingList.xml 6-2

firmware

verifying version 7-16

Firmware Versions screen 7-16

footstand

button, identifying 1-4

using to adjust phone height 3-12

forward 5-4, 5-7

G

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-27

group call pickup 5-8

H

handset 3-9

light strip 1-4

headset

button, identifying 1-4

Headset Enabled 4-25

headset port 3-9

height, adjusting 3-12

help button, description of 1-4

hold 5-8

Host Name 4-8

HTTP

description 1-6

HTTP Configuration menu

about 4-22

options

Authentication URL 4-22

Directories URL 4-22

Idle URL 4-23

Idle URL Time 4-23

Information URL 4-22

Messages URL 4-22

Proxy Server URL 4-22

Services URL 4-22

I

icon

shield 1-11

idle display

timeout 4-23

XML service 4-23

Idle URL 4-23

Idle URL Time 4-23

image authentication 1-14

immediate divert 5-8

Information URL 4-22

installing

Cisco Unified CallManager configuration 3-2

network requirements 3-2

preparing 2-14

requirements, overview 1-18

interference, cell phone 1-2

Internet Protocol (IP) 1-6

IP Address 4-8

IP address, troubleshooting 9-5

K

keypad

description of 1-4

L

language overlays B-1

LDAP directories, using with Cisco Unified IP Phone 5-13

line buttons, identifying 1-3

List.xml file 6-6

Locale Configuration menu

about 4-23, 4-24

options

Network Locale 4-24

Network Locale Version 4-24

User Locale 4-23

User Locale Char Set 4-23

User Locale Version 4-23

Locale Installer B-2

localization

Installing the Cisco Unified CallManager Locale Installer B-2

phone button overlays for B-1

M

MAC address 2-21, 4-7

manufacturing installed certificate (MIC) 1-14

Media Configuration menu

about 4-25

options

Headset Enabled 4-25

Speaker Enabled 4-25

Video Capability Enabled 4-25

media encryption 1-14

meet-me conference 5-8

messages button, description of 1-4

Messages URL 4-22

message waiting 5-8

MIC 1-14

Model Information screen 7-1

music-on-hold 5-9

mute button, description of 1-4

N

native VLAN 2-5

navigation button, description of 1-4

Network Configuration menu

about 4-7

displaying 4-2

editing values 4-4

locking options 4-3

options

Admin. VLAN ID 4-11

Alternate TFTP 4-12

BOOTP Server 4-7

Default Router 1-5 4-10

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

DNS Server 1-5 4-11

Domain Name 4-8

Host Name 4-8

IP Address 4-8

MAC Address 4-7

Operational VLAN ID 4-11

PC Port Configuration 4-14

Subnet Mask 4-8

SW Port Configuration 4-13

TFTP Server 1 4-9

TFTP Server 2 4-10

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-5

network connections, access port 3-5

network connectivity, verifying 9-4

networking protocol

BootP 1-5

CDP 1-5

DHCP 1-5

HTTP 1-6

IP 1-6

RTP 1-6

SCCP 1-6

SIP 1-6

TCP 1-7

TFTP 1-7

TLS 1-7

UDP 1-7

Network Locale 4-24

Network Locale Version 4-24

network outages, identifying 9-9

network port

configuring 4-13

connecting to 3-10

network requirements, for installing 3-2

network statistics 7-14, 8-10

Network Statistics screen 7-14

Network web page 8-3, 8-10

O

on hook call transfer 5-9

Operational VLAN ID 4-11

other group pickup 5-9

P

padlock icon 4-4

Parameter Value 5-18

PCM file requirements, for custom ring types 6-4

PC Port Configuration 4-14

PC Port Disabled 4-27

personal directories, configuring 5-14

phone button templates

modifying 5-14

phone lines

buttons for 1-3

phones

configuration checklist (table) 1-19

phone settings access 4-2

physical connection, verifying 9-9

PNG file 6-6, 6-7

ports

network, access 3-5

power source

causing phone to reset 9-12

presence enabled directories 5-9

privacy 5-10

private line automated ringdown 5-9

Private Line Automated Ringdown (PLAR) 5-10

programmable buttons

description of 1-3

Proxy Server URL 4-22

Q

QoS Configuration menu

about 4-28

options

DSCP For Call Control 4-29

DSCP For Configuration 4-29

DSCP For Services 4-29

QRT softkey 9-18

Quality Reporting Tool (QRT) 5-10, 9-18

R

Real-Time Transport Protocol

See RTP

redial 5-10

reset, factory 9-17

resetting

basic 9-16

Cisco Unified IP phone 9-15

continuously 9-8

intentionally 9-10

methods 9-16

ring activity 5-11

ringer

indicator for 1-4

RingList.xml file format 6-2

S

SCCP

description 1-6

securing the phone with a cable lock 3-13

security

CAPF (Certificate Authority Proxy Function) 3-18

configuring on phone 3-17

device authentication 1-14

file authentication 1-14

image authentication 1-14

Locally Significant Certificate (LSC) 3-17

media encryption 1-14

signaling authentication 1-14

troubleshooting 9-12

Security Configuration menu

about 4-27

options

GARP Enabled 4-27

PC Port Disabled 4-27

Security Mode 4-28

Voice VLAN Enabled 4-28

Web Access Enabled 4-28

Security Configuration screen 7-1

Security Mode 4-28

services

configuring for users 5-15

description 5-11

subscribing to 5-16

services button, description of 1-4

Services URL 4-22

services URL button 5-11

settings button, description of 1-4

Settings menu access 3-18, 4-3

shared line 5-11

shield icon 1-11

signaling authentication 1-14

SIP

description 1-6

softkey buttons

description of 1-4

softkey templates, configuring 5-15

Span to PC Port 4-26

Speaker button

disabling 3-6

Speaker Enabled 4-25

speakerphone

button, identifying 1-4

speed dial

buttons, identifying 1-3

speed dialing 5-2, 5-12

SRST 8-7

startup problems 9-2

startup process

accessing TFTP server 2-12

configuring VLAN 2-12

contacting Cisco Unified CallManager 2-14

loading stored phone image 2-12

obtaining IP address 2-12

obtaining power 2-11

requesting configuration file 2-13

requesting CTL file 2-13

understanding 2-11

statistics

network 8-10

streaming 8-13

Status menu 7-1, 7-6

status messages 7-6

Status Messages screen 7-6

Status Messages web page 8-3, 8-12

Stream 0 web page 8-13

Stream 1 web page 8-3, 8-13

Stream 2 web page 8-3, 8-13

Stream 3 web page 8-3, 8-13

streaming statistics 8-13

Subnet Mask 4-8

switch

Cisco Catalyst 2-3

internal Ethernet 2-3

SW Port Configuration 4-13

T

TAPS (Tool for Auto-Registered Phones Support) 2-16

TCP 1-7

technical specifications, for Cisco Unified IP Phone C-1

telephony features

abbreviated dialing 5-2

auto answer 5-3

auto-pickup 5-3

barge 1-17, 5-3

block external to external transfer 5-4

busy lamp field speed dial 5-4

call display restrictions 5-4

caller ID 5-6

caller id blocking 5-6

call park 5-5

call pickup 5-5

call waiting 5-5

Cisco call back 5-6

conference 5-6

configurable call forward display 5-7

do not disturb 5-7

fast dial service 5-7

forward 5-4, 5-7

group call pickup 5-8

hold 5-8

immediate divert 5-8

meet-me conference 5-8

music-on-hold 5-9

on hook call transfer 5-9

other group pickup 5-9

presence enabled directories 5-9

privacy 5-10

private line automated ringdown 5-9

redial 5-10

ring activity 5-11

services 5-11

services URL button 5-11

shared line 5-11

speed dialing 5-12

Time-of-Day Routing 5-12

transfer 5-12

voice messaging system 5-12

TFTP

description 1-7

troubleshooting 9-4

TFTP Server 1 4-9

TFTP Server 2 4-10

Time-of-Day Routing 5-12

TLS 2-10

transfer 5-12

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified CallManager settings 9-6

DHCP 9-9

DNS 9-11

DNS settings 9-5

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-10

physical connection 9-9

security 9-12

services on Cisco Unified CallManager 9-6

TFTP settings 9-4

VLAN configuration 9-10

U

uncompressed wideband 1-1

Unlock softkey 7-4

User Datagram Protocol

See UDP

User Locale 4-23

User Locale Char Set 4-23

User Locale Version 4-23

User Options web page

description 5-17

giving users access to 5-17, A-2

specifying options that appear 5-17

users

accessing voice messaging system A-4

adding to Cisco Unified CallManager 5-16

configuring personal directories A-5

documentation for A-3

providing support to A-2

required information A-1

subscribing to services A-4

V

verifying

firmware version 7-16

Video Capability Enabled 4-25

VLAN

auxiliary, for voice traffic 2-5

configuring 4-11

configuring for voice networks 2-3

native, for data traffic 2-5

verifying 9-10

VLAN, interaction with 2-3

voice messaging system 5-12

voice messaging system, accessing A-4

voice VLAN 2-5

Voice VLAN Enabled 4-28

volume button, description of 1-4

W

wall mounting, Cisco Unified IP Phone 3-14

Web Access Enabled 4-28

web page

about 8-1

Access 8-3, 8-10

accessing 8-2

Debug Display 8-3, 8-12

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-3, 8-10

Network 8-3, 8-10

Network Configuration 8-5

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-3, 8-12

Stream 0 8-13

Stream 1 8-3, 8-13

Stream 2 8-3, 8-13

Stream 3 8-3, 8-13

X

XmlDefault.cnf.xml 2-10