Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
Configuring Settings on the Cisco Unified IP Phone
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Configuring Settings on the Cisco Unified IP Phone

Table Of Contents

Configuring Settings on the Cisco Unified IP Phone

Configuration Menus on the Cisco Unified IP Phone 7970 Series

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Overview of Options Configurable from a Phone

Network Configuration Menu

Device Configuration Menu

CallManager Configuration Menu

SIP Configuration Menu (SIP Phones Only)

SIP General Configuration Menu

Line Settings Menu

Call Preferences Menu

HTTP Configuration Menu

Locale Configuration Menu

NTP Configuration Menu (SIP Phones Only)

UI Configuration Menu

Media Configuration Menu

Power Save Configuration Menu

Ethernet Configuration Menu

Security Configuration Menu

QoS Configuration Menu

Network Configuration

Security Configuration Menu

CTL File Menu

Trust List Menu

802.1X Authentication and Status


Configuring Settings on the Cisco Unified IP Phone


The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.

This chapter includes the following topics:

Configuration Menus on the Cisco Unified IP Phone 7970 Series

Overview of Options Configurable from a Phone

Network Configuration Menu

Device Configuration Menu

Security Configuration Menu

Configuration Menus on the Cisco Unified IP Phone 7970 Series

The Cisco Unified IP Phone includes the following configuration menus:

Network Configuration menu—Provides options for viewing and making a variety of network settings. For more information, see the "Network Configuration Menu" section.

Device Configuration menu—Provides access to sub-menus from which you can view a variety of non network-related settings. For more information, see the "Device Configuration Menu" section.

Security Configuration menu—Provides options for displaying and modifying security settings. For more information, see the "Security Configuration Menu" section.

Before you can change option settings on the Network Configuration menu, you must unlock options for editing. See the "Unlocking and Locking Options" section for instructions.

For information about the keys you can use to edit or change option settings, see the "Editing Values" section.

You can control whether a phone user has access to phone settings by using the Settings Access field in Cisco Unified Communications Manager Administration Phone Configuration.

Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Overview of Options Configurable from a Phone

Network Configuration Menu

Device Configuration Menu

Security Configuration Menu

Displaying a Configuration Menu

To display a configuration menu, perform the following steps.


Note You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone configuration window. The Settings Access field accepts these values:

Enabled—Allows access to the Settings menu.

Disabled—Prevents access to the Settings menu.

Restricted—Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.

If you cannot access an option on the Settings menu, check the Settings Access field.


Procedure


Step 1 Press the Settings button to access the Settings menu.

Step 2 Perform one of these actions to display the desired menu:

Use the Navigation button to select the desired menu and then press the Select softkey.

Use the keypad on the phone to enter the number that corresponds to the menu.

Step 3 To display a submenu, repeat Step 2.

Step 4 To exit a menu, press the Exit softkey.


Related Topics

Unlocking and Locking Options

Editing Values

Overview of Options Configurable from a Phone

Network Configuration Menu

Device Configuration Menu

Security Configuration Menu

Unlocking and Locking Options

Configuration options that can be changed from a phone are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.

When options are inaccessible for modification, a locked padlock icon appears on the configuration menus. When options are unlocked and accessible for modification, an unlocked padlock icon appears on these menus.

To unlock or lock options, press **#. This action either locks or unlocks the options, depending on the previous state.


Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you enter **#.


Make sure to lock options after you have made your changes.


Caution Do not press **# to unlock options and then immediately press **# again to lock options. The phone will interpret this sequence as **#**, which will reset the phone. To lock options after unlocking them, wait at least 10 seconds before you press **# again.

Related Topics

Displaying a Configuration Menu

Editing Values

Overview of Options Configurable from a Phone

Network Configuration Menu

Device Configuration Menu

Editing Values

When you edit the value of an option setting, follow these guidelines:

Use the keys on the keypad to enter numbers and letters.

To enter letters by using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for "c." After you pause, the cursor automatically advances to allow you to enter the next letter.

To enter a period (for example, in an IP address), press the . (period) softkey or press * on the keypad.

Press the << softkey if you make a mistake. This softkey deletes the character to the left of the cursor.

Press the Cancel softkey before pressing the Save softkey to discard any changes that you have made.


Note The Cisco Unified IP Phone provides several methods you can use to reset or restore option settings, if necessary. For more information, see the "Resetting or Restoring the Cisco Unified IP Phone" section on page 9-19.


Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Overview of Options Configurable from a Phone

Network Configuration Menu

Device Configuration Menu

Security Configuration Menu

Overview of Options Configurable from a Phone

The settings that you can change on a phone fall into several categories, as shown in Table 4-1. For a detailed explanation of each setting and instructions for changing them, see the "Network Configuration Menu" section.


Note There are several options on various configuration menus that are for display only or that you can configure from Cisco Unified Communications Manager. These options also are also described in this chapter.


Table 4-1 Settings Configurable from the Phone 

Category
Description
Network Configuration Menu Option

DHCP settings

Dynamic Host Configuration Protocol (DHCP) automatically assigns IP address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default.

DHCP Enabled

DHCP Address Released

IP settings

If you do not use DHCP in your network, you can make IP settings manually.

Domain Name

IP Address

Subnet Mask

Default Router 1-5

DNS Server 1-5

TFTP settings

If you do not use DHCP to direct the phone to a TFTP server, you must manually assign a TFTP server. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP.

TFTP Server 1

Alternate TFTP

TFTP Server 2

VLAN settings

Admin. VLAN ID allows you to change the administrative VLAN used by the phone. PC VLAN allows the phone to interoperate with third-party switches that do not support a voice VLAN.

Admin. VLAN ID

PC VLAN

Port settings

Allow you to set the speed and duplex of the network and access ports.

SW Port Configuration

PC Port Configuration


Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Network Configuration Menu

Device Configuration Menu

Network Configuration Menu

The Network Configuration menu provides options for viewing and making a variety of network settings. Table 4-2 describes these options and, where applicable, explains how to change them.

For information about how to access the Network Configuration menu, see the "Displaying a Configuration Menu" section.


Note The phone also has a Network Configuration menu that you access directly from the Settings menu. For information about the options on that menu, see the "Network Configuration" section.


Before you can change an option on this menu, you must unlock options as described in the "Unlocking and Locking Options" section. The Edit, Yes, or No softkeys for changing network configuration options appear only if options are unlocked.

For information about the keys you can use to edit options, see the "Editing Values" section.

Table 4-2 Network Configuration Menu Options 

Option
Description
To Change

DHCP Server

IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IP address.

Display only—Cannot configure.

BOOTP Server

Indicates whether the phone obtains its configuration from a Bootstrap Protocol (BootP) server instead of from a DHCP server.

Display only—Cannot configure.

Connection Monitor Duration

Time, in seconds, after a failover that the link between the phone and a Cisco Unified Communications Manager server must remain stable (with no link-flapping) before the phone falls back from SRST to the Cisco Unified Communications Manager server.

Use Cisco Unified Communications Manager Administration to modify.

MAC Address

Unique Media Access Control (MAC) address of the phone.

Display only—Cannot configure.

Host Name

Unique host name that the DHCP server assigned to the phone.

Display only—Cannot configure.

Domain Name

Name of the Domain Name System (DNS) domain in which the phone resides.

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the Domain Name option, press the Edit softkey, and then enter a new domain name.

4. Press the Validate softkey and then press the Save softkey.

IP Address

Internet Protocol (IP) address of the phone.

If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the IP Address option, press the Edit softkey, and then enter a new IP Address.

4. Press the Validate softkey and then press the Save softkey.

Subnet Mask

Subnet mask used by the phone.

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the Subnet Mask option, press the Edit softkey, and then enter a new subnet mask.

4. Press the Validate softkey and then press the Save softkey.

TFTP Server 1

Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option.

If you set the Alternate TFTP option to yes, you must enter a non-zero value for the TFTP Server 1 option.

If neither the primary TFTP server nor the backup TFTP server is listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 1 option. In this case, the phone will delete the CTL file when you save changes to the TFTP Server 1 option.

For information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. For information about unlocking the CTL file, see the "Security Configuration Menu" section.

1. Unlock the CTL file, if necessary.

2. If DHCP is enabled, set the Alternate TFTP option to Yes.

3. Scroll to the TFTP Server 1 option, press the Edit softkey, and then enter a new TFTP server IP address.

4. Press the Validate softkey, and then press the Save softkey.

TFTP Server 2

Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable.

If neither the primary TFTP server nor the backup TFTP server is listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 2 option. In this case, the phone will delete the CTL file when you save changes to the TFTP Server 2 option.

For information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. For information about unlocking the CTL file, see to the "Security Configuration Menu" section.

1. Unlock the CTL file, if necessary.

2. Unlock network configuration options.

3. Enter an IP address for the TFTP Server 1 option.

4. Scroll to the TFTP Server 2 option, press the Edit softkey, and then enter a new backup TFTP server IP address.

5. Press the Validate softkey, and then press the Save softkey.

Default Router 1

Default Router 2

Default Router 3

Default Router 4

Default Router 5

Default router used by the phone (Default Router 1) and optional backup routers (Default Router 2-5).

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the appropriate Default Router option, press the Edit softkey, and then enter a new router IP address.

4. Press the Validate softkey.

5. Repeat Steps 3 and 4 as needed to assign backup routers.

6. Press the Save softkey.

DNS Server 1

DNS Server 2

DNS Server 3

DNS Server 4

DNS Server 5

Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2-5) used by the phone.

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the appropriate DNS Server option, press the Edit softkey, and then enter a new DNS server IP address.

4. Press the Validate softkey.

5. Repeat Steps 3 and 4 as needed to assign backup DNS servers.

6. Press the Save softkey.

Operational VLAN ID

Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.

If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN.

If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option is blank.

The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID option.

Admin. VLAN ID

Auxiliary VLAN in which the phone is a member.

Used only if the phone does not receive an auxiliary VLAN from the switch; otherwise it is ignored.

1. Unlock network configuration options.

2. Scroll to the Admin. VLAN ID option, press the Edit softkey, and then enter a new Admin VLAN setting.

3. Press the Validate softkey and then press the Save softkey.

DHCP Enabled

Indicates whether DHCP is being used by the phone.

1. Unlock network configuration options.

2. Scroll to the DHCP Enabled option and press the No softkey to disable DHCP, or press the Yes softkey to enable DHCP.

3. Press the Save softkey.

DHCP Address Released

Releases the IP address assigned by DHCP.

1. Unlock network configuration options.

2. Scroll to the DHCP Address Released option and press the Yes softkey to release the IP address assigned by DHCP, or press the No softkey if you do not want to release this IP address.

3. Press the Save softkey.

Alternate TFTP

Indicates whether the phone is using an alternative TFTP server.

1. Unlock network configuration options.

2. Scroll to the Alternate TFTP option and press the Yes softkey if the phone should use an alternative TFTP server.

3. Press the Save softkey.

SW Port Configuration

Speed and duplex of the network port (labeled 10/100 SW on the Cisco Unified IP Phone 7970, and 10/100/1000 SW on the Cisco Unified IP Phone 7971G-GE). Valid values:

Auto Negotiate

10 Half—10-BaseT/half duplex

10 Full—10-BaseT/full duplex

100 Half—100-BaseT/half duplex

100 Full—100-BaseT/full duplex

1000 Full—1000-BaseT/full duplex

If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate.

If you change the setting of this option, you must change the PC Port Configuration option to the same setting.

1. Unlock network configuration options.

2. Scroll to the SW Port Configuration option and then press the Edit softkey.

3. Scroll to the setting that you want and then press the Select softkey.

4. Press the Save softkey.

PC Port Configuration

Speed and duplex of the access port (labeled 10/100 PC on the Cisco Unified IP Phone 7970, and 10/100/1000 PC on the Cisco Unified IP Phone 7971G-GE). Valid values:

Auto Negotiate

10 Half—10-BaseT/half duplex

10 Full—10-BaseT/full duplex

100 Half—100-BaseT/half duplex

100 Full—100-BaseT/full duplex

1000 Full—1000-BaseT/full duplex

If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate.

If you change the setting of this option, you must change the SW Port Configuration option to the same setting.

1. Unlock network configuration options.

2. Scroll to the PC Port Configuration option and then press the Edit softkey.

3. Scroll to the setting that you want and then press the Select softkey.

4. Press the Save softkey.

PC VLAN

Allows the phone to interoperate with 3rd party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option.

1. Unlock network configuration options.

2. Make sure the Admin VLAN ID option is set.

3. Scroll to the PC VLAN option, press the Edit softkey, and then enter a new PC VLAN setting.

4. Press the Validate softkey and then press the Save softkey.


Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Overview of Options Configurable from a Phone

Device Configuration Menu

Device Configuration Menu

The Device Configuration menu provides access to nine sub-menus from which you can view a variety of settings that are specified in the configuration file for a phone. (The phone downloads the configuration file from the TFTP server.) These sub-menus are:

CallManager Configuration Menu

SIP Configuration Menu (SIP Phones Only)

Call Preferences Menu

HTTP Configuration Menu

Locale Configuration Menu

UI Configuration Menu

Media Configuration Menu

Power Save Configuration Menu

Ethernet Configuration Menu

Security Configuration Menu

QoS Configuration Menu

Network Configuration

For instructions about how to access the Device Configuration menu and its sub-menus, see the "Displaying a Configuration Menu" section.

CallManager Configuration Menu

The CallManager Configuration menu contains the options Communications Manager 1, Communications Manager 2, Communications Manager 3, Communications Manager 4, and Communications Manager 5. These options show Cisco Unified Communications Manager servers that are available for processing calls from the phone, in prioritized order. To change these options, use Cisco Unified Communications Manager Administration, Cisco Unified CM Group Configuration.

For an available Cisco Unified Communications Manager server, an option on the CallManager Configuration menu will show the Cisco Unified Communications Manager server IP address or name and one of the states shown in Table 4-3.

Table 4-3 Cisco Unified Communications Manager Server States 

State
Description

Active

Cisco Unified Communications Manager server from which the phone is currently receiving call-processing services

Standby

Cisco Unified Communications Manager server to which the phone switches if the current server becomes unavailable

Blank

No current connection to this Cisco Unified Communications Manager server


An option may also display one of more of the designations or icons shown in Table 4-4:

Table 4-4 Cisco Unified Communications Manager Server Designations 

Designation
Description

SRST

Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified Communications Manager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified Communications Manager servers become unreachable. The SRST Cisco Unified Communications Manager always appears last in the list of servers, even if it is active. For more information, refer to Cisco Unified Communications Manager Administration Guide.

You configure an SRST router address in the Cisco Unified Communications Manager Administration SRST Reference Configuration window (choose System > SRST). You configure an SRST reference in the Device Pool Configuration window (choose System > Device Pool).

TFTP

Indicates that the phone was unable to register with a Cisco Unified Communications Manager listed in its configuration file and that it registered with the TFTP server instead.

(Authentication icon)

Indicates that the connection to the Cisco Unified Communications Manager is authenticated. For more information about authentication, refer to Cisco Unified Communications Manager Security Guide.

(Encryption icon)

Indicates that the connection to the Cisco Unified Communications Manager is authenticated and encrypted. For more information about authentication and encryption, refer to Cisco Unified Communications Manager Security Guide.


SIP Configuration Menu (SIP Phones Only)

The SIP Configuration menu is available on SIP phones. This menu contains these sub-menus:

SIP General Configuration Menu

Line Settings Menu

SIP General Configuration Menu

The SIP General Configuration menu displays information about the configurable SIP parameters on a SIP phone. Table 4-5 describes the options in this menu.

Table 4-5 SIP General Configuration Menu Options 

Option
Description
To Change

Preferred CODEC

Displays the CODEC to use when a call is initiated. This value will always be set to none.

Display only—cannot configure.

Out of Band DTMF

Displays the configuration of the out-of-band signaling (for tone detection on the IP side of a gateway). The Cisco Unified IP Phone (SIP) supports out-of-band signaling by using the AVT tone method. This value will always be set to avt.

Display only—cannot configure.

Register with Proxy

Displays if the phone must register with a proxy server during initialization. This value will always be set to true.

Display only—cannot configure.

Register Expires

Displays the amount of time, in seconds, after which a registration request expires.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Phone Label

Displays the text that is displayed on the top right status line of the LCD on the phone. This text is for end-user display only and has no effect on caller identification or messaging. This value will always be set to null.

Display only—cannot configure.

Enable VAD

Displays if voice activation detection (VAD) is enabled.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Start Media Port

Displays the start Real-Time Transport Protocol (RTP) range for media.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

End Media Port

Displays the end Real-Time Transport Protocol (RTP) range for media.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Backup Proxy

Displays the IP address of the backup proxy server or gateway. This value will always be set to USECALLMANAGER.

Display only—cannot configure.

Backup Proxy Port

Displays the port number of the backup proxy server or gateway. This value will always be set to 5060.

Display only—cannot configure.

Emergency Proxy

Displays the IP address of the emergency proxy server or gateway. This value will always be set to USECALLMANAGER.

Display only—cannot configure.

Emergency Proxy Port

Displays the port number of the emergency proxy server or gateway. This value will always be set to 5060.

Display only—cannot configure.

Outbound Proxy

Displays the IP address of the outbound proxy server. This value will always be set to USECALLMANAGER.

Display only—cannot configure.

Outbound Proxy Port

Displays the port number of the outbound proxy server. This value will always be set to 5060.

Display only—cannot configure.

NAT Enabled

Displays if Network Address Translation (NAT) is enabled. This value will always be set to false.

Display only—cannot configure.

NAT Address

Displays the WAN IP address of the NAT or firewall server. This value will always be set to null.

Display only—cannot configure.

Call Statistics

Displays if call statistics are enabled on the phone.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.


Related Topics

Displaying a Configuration Menu

Device Configuration Menu

Line Settings Menu

The Line Settings menu displays information that relates to the configurable parameters for each of the lines on a SIP phone. Table 4-6 describes the options in this menu.

Table 4-6 Line Settings Menu Options 

Option
Description
To Change

Name

Displays the lines and the number used to register each line.

Use Cisco Unified Communications Manager Administration to modify.

Short Name

Displays the short name configured for the line.

Use Cisco Unified Communications Manager Administration to modify.

Authentication Name

Displays the name used by the phone for authentication if a registration is challenged by the call control server during initialization.

Use Cisco Unified Communications Manager Administration to modify.

Display Name

Displays the identification the phone uses for display for caller identification purposes.

Use Cisco Unified Communications Manager Administration to modify.

Proxy Address

Displays the IP address of the proxy server that will be used by the phone. This value will always be set to USECALLMANAGER.

Display only—Cannot configure.

Proxy Port

Displays the port number of the proxy server that will be used by the phone. This value will always be set to 5060.

Display only—Cannot configure.

Shared Line

Displays if the line is part of a shared line (Yes) or not (No).

Display only—Cannot configure.


Related Topics

Displaying a Configuration Menu

Device Configuration Menu

Call Preferences Menu

The Call Preferences menu displays settings that relate to the settings for the call preferences on a SIP phone. Table 4-7 describes the options in this menu.

Table 4-7 Call Preferences Menu Options 

Option
Description
To Change

Caller ID Blocking

Indicates whether caller ID blocking is enabled (Yes) or disabled (No) for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Anonymous Call Block

Indicates whether anonymous call block is enabled (Yes) or disabled (No) for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Call Waiting Preferences

Displays a sub-menu that indicates whether call waiting is enabled (Yes) or disabled (No) for each line.

From Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number.

Call Hold Ringback

Indicates whether the call hold ringback feature is enabled (Yes) or disabled (No) for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Stutter Msg Waiting

Indicates whether stutter message waiting is enabled (Yes) or disabled (No) for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

Call Logs BLF Enabled

Indicates whether BLF for call logs is enabled (Yes) or disabled (No) for the phone.

Use Cisco Unified Communications Manager Administration.

Auto Answer Preferences

Displays a sub-menu that indicates whether auto answer is enabled (Yes) or disabled (No) for the each line.

From Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number.

Speed Dials

Displays a sub-menu that displays the lines available on the phone. Select a line to see the speed dial label and number assigned to that line.

From Cisco Unified Communications Manager Administration, choose Device > Add a New Speed Dial.


Related Topics

Displaying a Configuration Menu

Device Configuration Menu

HTTP Configuration Menu

The HTTP Configuration menu displays the URLs of servers from which the phone obtains a variety of information. This menu also displays information about the idle display on the phone.

Table 4-8 describes the options on the HTTP Configuration menu.

Table 4-8 HTTP Configuration Menu Options 

Option
Description
To Change

Directories URL

URL of the server from which the phone obtains directory information.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Services URL

URL of the server from which the phone obtains Cisco Unified IP Phone services.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Messages URL

URL of the server from which the phone obtains message services.

Use Cisco Unified Communications Manager Administration to modify > Device > Phone > Phone Configuration.

Information URL

URL of the help text that appears on the phone.

From Cisco Unified Communications Manager Administration, choose > Device > Phone > Phone Configuration.

Authentication URL

URL that the phone uses to validate requests made to the phone web server.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Proxy Server URL

URL of proxy server, which makes HTTP requests to non-local host addresses on behalf of the phone HTTP client and provides responses from the non-local host to the phone HTTP client.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Idle URL

URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option and no menu is open. For example, you could use the Idle URL option and the Idle URL Timer option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Idle URL Time

Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.


Locale Configuration Menu

The Locale Configuration menu displays information about the user locale and the network locale used by the phone. Table 4-9 describes the options on this menu.

Table 4-9 Locale Configuration Menu Options 

Option
Description
To Change

User Locale

User locale associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

User Locale Version

Version of the user locale loaded on the phone.

Display only—Cannot configure.

User Locale Char Set

Character set that the phone uses for the user locale.

Display only—Cannot configure.

Network Locale

Network locale associated with the phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Network Locale Version

Version of the network locale loaded on the phone.

Display only—Cannot configure.

NTP Configuration (SIP phones only)

Provides access to the NTP Configuration Menu. For more information, see the "NTP Configuration Menu (SIP Phones Only)" section

Display only—Cannot configure.


NTP Configuration Menu (SIP Phones Only)

The NTP Configuration menu displays information about the NTP server and mode configuration used by SIP phones. Table 4-10 describes the options on this menu.

Table 4-10 NTP Configuration Menu Options 

Option
Description
To Change

NTP Server 1

IP address of the primary NTP server.

Display only—Cannot configure.

NTP Server 2

IP address of the secondary or backup NTP server.

Display only—Cannot configure.

NTP Mode 1

Primary server mode. Supported modes are Directed Broadcast and Unicast.

Display only—Cannot configure.

NTP Mode 2

Secondary server mode. Supported modes are Directed Broadcast and Unicast.

Display only—Cannot configure.


UI Configuration Menu

The UI Configuration menu displays the status of various user interface features on the phone. Table 4-11 describes the options on this menu.

Table 4-11 UI Configuration Menu Options 

Option
Description
To Change

Auto Line Select

Indicates whether the phone shifts the call focus to incoming calls on all lines.

When this option is disabled, the phone only shifts the call focus to incoming calls on the line that is in use. When this option is enabled, the phone shifts the call focus to the line with the most recent incoming call.

Default: Disabled

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

BLF for Call Lists

Indicates whether the Busy Lamp Field (BLF) is enabled for call lists.

From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

Reverting Focus Priority

Indicates whether the phone shifts the call focus on the phone screen to an incoming call or a reverting hold call. Settings include:

Lower—Focus priority given to incoming calls.

Higher—Focus priority given to reverting calls.

Even—Focus priority given to the first call.

From Cisco Unified Communications Manager Administration, choose System > Device Pool.

See also: Hold Reversion.

Auto Call Select

Indicates whether the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call.

When this option is enabled, the phone shifts the call focus to the most recent incoming call.

When this option is disabled, all automatic focus changes, including Auto Line Select, are disabled regardless of their setting.

Default: Enabled

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

"more" Softkey Timer

Indicates the number of seconds that additional softkeys are displayed after the user presses more. If this timer expires before the user presses another softkey, the display reverts to the initial softkeys.

Range: 5 to 30; 0 represents an infinite timer.

Default: 5

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Wideband Headset UI Control

Indicates whether the user can configure the Wideband Headset option in the phone user interface.

Values:

Enabled—The user can configure the Wideband Headset option in the Audio Preferences menu on the phone (choose > User Preferences > Audio Preferences> Wideband Headset).

Disabled—The value of the Wideband Headset option in Cisco Unified Communications Manager Administration gets used (see Media Configuration Menu

Default: Enabled

Use Cisco Unified Communications Manager Administration > Device > Phone > Phone Configuration.

Wideband Handset UI Control

Indicates whether the user can configure the Wideband Handset option in the phone user interface.

Values:

Enabled—The user can configure the Wideband Handset option in the Audio Preferences menu on the phone (choose > User Preferences > Audio Preferences> Wideband Handset).

Disabled—The value of the Wideband Handset option in Cisco Unified Communications Manager Administration gets used (see Media Configuration Menu).

Default: Enabled

Use Cisco Unified Communications Manager Administration > Device > Phone > Phone Configuration.


Media Configuration Menu

The Media Configuration menu displays whether the headset, speakerphone, and video capability (SCCP phones only) are enabled on the phone. This menu also displays options for recording tones that the phone may play to indicate that a call may be recorded. Table 4-12 describes the options on this menu.

Table 4-12 Media Configuration Menu Options 

Option
Description
To Change

Headset Enabled

Indicates whether the Headset button is enabled on the phone.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Speaker Enabled

Indicates whether the speakerphone is enabled on the phone.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Video Capability Enabled

(SCCP phones only)

Indicates whether the phone can participate in video calls when connected to an appropriately equipped computer.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Recording Tone

Indicates whether a recording tone (often referred to as a beep tone) is enabled or disabled for the phone. If the recording tone option is enabled, the phone plays the beep tone in both directions of every call, regardless of whether the call actually gets recorded. The beep tone first sounds when a call is answered.

You may want to notify your users if you enable this option.

Default: Disabled

Related Parameters:

Recording Tone Local Volume

Recording Tone Remote Volume

Recording Tone Duration

Other related parameters—Beep tone frequency in hz, the length of the beep tone (called duration), and how often the beep tone plays (called interval)—are defined on a per-Network Locale basis in the xml file that defines tones. This xml file is usually named tones.xml or g3-tones.xml.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Recording Tone Local Volume

Indicates the loudness setting for the beep tone that is received by the party whose phone has the Recording Tone option enabled.

This setting applies for each listening device (handset, speakerphone, headset).

Range: 0 percent (no tone) to 100 percent (same level as current volume setting on the phone).

Default: 100

See also: Recording Tone

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Recording Tone Remote Volume

Indicates the loudness setting for the beep tone that the remote party receives. The remote party is the party who is on a call with the party whose phone has the Recording Tone option enabled.

Range: 0 percent to 100 percent. (0 percent is -66 dBM and 100 percent is -3 dBM.)

Default: 84 percent (-10dBM)

See also: Recording Tone

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Recording Tone Duration

Indicates the length of time in milliseconds that the beep tone plays.

If the value you configure here is less than one third the interval, then this value overrides the default provided by the Network Locale.

Range: 0 to 3000

Note For some Network Locales that use a complex cadence, this setting applies only to the first beep tone.

See also: Recording Tone

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Wideband Headset

Indicates whether wideband is enabled or disabled for the headset.

Default: Disabled

If Wideband Headset UI Control is enabled, you or the user can use the phone and choose >

User Preferences > Audio Preferences > Wideband Headset.

If Wideband Headset UI Control is disabled, use Cisco Unified Communications Manager Administration and choose Device > Phone > Phone Configuration to set this value.

Note If you allowed this option to be user controllable (in the Wideband Headset UI Control option), the user-configured value takes precedence.

Wideband Handset

Indicates whether wideband is enabled or disabled for the handset.

Default: "Use Phone Default" on Cisco Unified Communications Manager Administration. (This default means that the phone will be enabled for a wideband handset only if the phone was shipped with a wideband handset.)

If Wideband Handset UI Control is enabled, you or the user can choose > User Preferences >

Audio Preferences > Wideband Handset.

If Wideband Handset UI Control is disabled, use Cisco Unified Communications Manager Administration and choose Device > Phone > Phone Configuration to set this value.


Note If you allowed this option to be user controllable (in the Wideband Handset UI Control option), the user-configured value takes precedence.


Enterprise Advertise G.722 Codec

Enables/disables Cisco Unified IP Phones to advertise the G.722 codec to Cisco Unified Communications Manager. If enabled (default), and if each endpoint in the attempted call supports G.722 in its capabilities set, Cisco Unified Communications Manager will choose G.722 for the call.

Note When a phone is registered with a Cisco Unified Communications Manager that does not support this setting, the default is "Disabled."

Use Cisco Unified Communications Manager Administration and choose System > Enterprise Parameters.

Device Advertise G.722 Codec

Allows you to override the Enterprise Advertise G.722 Codec on a per-phone basis.

The default is "Use System Default," which means the value configured for the Enterprise Advertise G.722 Codec parameter gets used.

Use Cisco Unified Communications Manager Administration and choose Device > Phone.


Power Save Configuration Menu

The Power Save Configuration menu displays the settings that control when the LCD screen on a phone turns off to conserve power. Table 4-13 describes the options on this menu.

For detailed information about configuring these settings, see the "Automatically Disabling the Cisco Unified IP Phone Touchscreen" section on page 6-11.

Table 4-13 Power Save Configuration Menu Options 

Option
Description
To Change

Display On Time

Time each day that the LCD screen turns on automatically (except on the days specified in the Days Display Not Active field).

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Display On Duration

Length of time that the LCD screen remains on after turning on at the time shown in the Display On Time option.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Display Idle Timeout

Length of time that the phone is idle before the display turns off. Applies only when the display was off as scheduled and was turned on by an end-user (by pressing a button on the phone, touching the touchscreen, or lifting the handset).

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Days Display Not Active

Days that the display does not turn on automatically at the time specified in the Display On Time option.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Display On When Incoming Call

Indicates whether the LCD screen automatically illuminates when a call is received.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.


Ethernet Configuration Menu

The Ethernet Configuration menu includes the options that are described in Table 4-14.

Table 4-14 Ethernet Configuration Menu Option 

Option
Description
To Change

Forwarding Delay

Indicates whether the internal switch begins forwarding packets between the PC port and switched port on the phone when the phone becomes active.

When forwarding delay is set to disabled, the internal switch begins forwarding packets immediately.

When forwarding delay is set to enabled, the internal switch waits 8 seconds before forwarding packets between the PC port and the switch port.

Default is disabled.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Span to PC Port

Indicates whether the phone will forward packets transmitted and received on the network port to the access port.

Enable this option if an application that requires monitoring of the phone's traffic is being run on the access port. These applications include monitoring and recording applications (common in call center environments) and network packet capture tools that are used for diagnostic purposes.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.


Security Configuration Menu

The Security Configuration menu that you display from the Device Configuration menu displays settings that relate to security for the phone.


Note The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see the "Security Configuration Menu" section.


Table 4-15 describes the options on the Security Configuration menu.

Table 4-15 Security Configuration Menu Options 

Option
Description
To Change

PC Port Disabled

Indicates whether the access port on the phone is enabled or disabled.

Note If disabled, video will not work on this phone, even if video is enabled.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

GARP Enabled

Indicates whether the phone learns MAC addresses from Gratuitous Address Resolution Protocol (ARP) responses. Disabling the phone's ability to accept Gratuitous ARP will prevent applications that use this mechanism to monitor and record voice streams from working. If voice monitoring is not desired, set this option to No (disabled).

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Voice VLAN Enabled

Indicates whether the phone allows a device attached to the access port to access the Voice VLAN. Setting this option to No (disabled) prevents the attached PC from sending and receiving data on the Voice VLAN. This setting also prevents the PC from receiving data sent and received by the phone. Set this setting to Yes (enabled) if an application that requires monitoring of the phone's traffic is running on the PC. These applications include monitoring and recording applications and network monitoring software.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Web Access Enabled

Indicates whether web access is enabled (Yes) or disabled (No) for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Security Mode

Displays the security mode that is set for the phone.

Use Cisco Unified Communications Manager Administration to modify.

Logging Display

For use by the Cisco Technical Assistance Center (TAC), if necessary.


QoS Configuration Menu

The QoS Configuration menu displays information that relates to quality of service (QoS) for the phone. Table 4-16 describes the options on this menu.

Table 4-16 QoS Configuration Menu Options 

Option
Description
To Change

DSCP For Call Control

Differentiated Services Code Point (DSCP) IP classification for call control signaling.

From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

DSCP For Configuration

DSCP IP classification for any phone configuration transfer.

From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

DSCP For Services

DSCP IP classification for phone-based services.

From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.


Related Topics

Displaying a Configuration Menu

Network Configuration Menu

Network Configuration

The Network Configuration menu displays device-specific network configuration settings on the phone. Table 4-17 describes the options in this menu.


Note The phone also has a Network Configuration menu that you access directly from the Settings menu. For information about the options on that menu, see the "Network Configuration Menu" section.


Table 4-17 Network Configuration Menu Options 

Option
Description
To Change

Load Server

Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, negating the need to traverse the WAN link for each phone's upgrade.

You can set the Load Server to another TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.

Note The Load Server option allows you to specify an alternate TFTP server for phone upgrades only. The phone continues to use TFTP Server 1 or TFTP Server 2 to obtain configuration files. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, or deletion.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

RTP Control Protocol

Indicates whether the phone supports the Real-Time Control Protocol (RTCP). Settings include:

Enabled

Disabled—default

If this feature is disabled, several call statistic values display as 0. For additional information, see the following sections:

Call Statistics Screen, page 7-18

Streaming Statistics, page 8-15

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Peer Firmware Sharing

The Peer Firmware Sharing feature provides these advantages in high speed campus LAN settings:

Limits congestion on TFTP transfers to centralized TFTP servers

Eliminates the need to manually control firmware upgrades

Reduces phone downtime during upgrades when large numbers of devices are reset simultaneously

In most conditions, Peer Firmware Sharing optimizes firmware upgrades in branch deployment scenarios over bandwidth-limited WAN links.

When enabled, it allows the phone to discover like phones on the subnet that are requesting the files that make up the firmware image, and to automatically assemble transfer hierarchies on a per-file basis. The individual files making up the firmware image are retrieved from the TFTP server by only the root phone in the hierarchy, and are then rapidly transferred down the transfer hierarchy to the other phones on the subnet using TCP connections

This menu option indicates whether the phone supports peer to peer image distribution. Settings include:

Enabled

Disabled—default

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Log Server

Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the peer to peer image distribution feature.

Note The remote logging setting does not affect the sharing log messages sent to the phone log.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

CDP: PC Port

Indicates whether CDP is enabled on the PC port (default is enabled).

Enable CDP on the PC port when Cisco VT Advantage/Unified Video Advantage (CVTA) is connected to the PC port. CVTA does not work without CDP interaction with the phone.

Note When CDP is disabled in Cisco Unified Communications Manager, a warning is displayed, indicating that disabling CDP on the PC port prevents CVTA from working.

The current PC and switch port CDP values are shown on the Settings menu.

From Cisco Unified Communications Manager Administration, choose Device > Phone.

CDP: SW Port

Indicates whether CDP is enabled on the switch port (default is enabled).

Enable CDP on the switch port for VLAN assignment for the phone, power negotiation, QoS management, and 802.1x security.

Enable CDP on the switch port when the phone is connected to a Cisco switch.

Note When CDP is disabled in Cisco Unified Communications Manager, a warning is presented, indicating that CDP should be disabled on the switch port only if the phone is connected to a non-Cisco switch.

The current PC and switch port CDP values are shown on the Settings menu.

From Cisco Unified Communications Manager Administration, choose Device > Phone.

LLDP: PC Port

Enables and disables Link Layer Discovery Protocol (LLDP) on the PC port. Use this setting to force the phone to use a specific discovery protocol. Settings include:

Enabled—default

Disabled

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration

LLDP-MED: SW Port

Enables and disables Link Layer Discovery Protocol Media Endpoint Discovery (LLDP-MED) on the switch port. Use this setting to force the phone to use a specific discovery protocol, which should match the protocol supported by the switch. Settings include:

Enabled—default

Disabled

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration

LLDP Power Priority

Advertises the phone's power priority to the switch, enabling the switch to appropriately provide power to the phones. Settings include:

Unknown—default

Low

High

Critical

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration

LLDP Asset ID

Identifies the asset ID assigned to the phone for inventory management.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration


Related Topics

Displaying a Configuration Menu

Network Configuration Menu

Security Configuration Menu

The Security Configuration that you access directly from the Settings menu provides information about various security settings. It also provides access to the CTL File menu and the Trust List menu, if a CTL file is installed on the phone.

For information about how to access the Security Configuration menu and its sub-menus, see the "Displaying a Configuration Menu" section.


Note The phone also has a Security Configuration menu that you access from the Device menu. For information about the security options on that menu, see the "Security Configuration Menu" section.


Table 4-18 describes the options in the security configuration menu.

Table 4-18 Security Menu Settings 

Option
Description
To Change

Web Access Enabled

Indicates whether web access is enabled (Yes) or disabled (No) for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Security Mode

Displays the security mode that is set for the phone.

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

MIC

Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).

For information about how to manage the MIC for your phone, refer to the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

LSC

Indicates whether a locally significant certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).

For information about how to manage the LSC for your phone, refer to the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

CTL File

Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone. If no CTL file is installed on the phone, this field displays No. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.

For more information about this file, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified Communications Manager Security Guide.

If a CTL file is installed on the phone, also provides access to the CTL File screen. For more information, see the "CTL File Menu" section.

Trust List

If a CTL file is installed on the phone, provides access to the Trust List menu.

For more information, see the "Trust List Menu" section.

CAPF Server

Displays the IP address and the port of the CAPF that the phone uses.

For more information about this server, refer to the "Using the Certificate Authority Proxy Function" section in Cisco Unified Communications Manager Security Guide.

802.1X Authentication

Allows you to enable 802.1X authentication for this phone.

See the "802.1X Authentication and Status" section.

802.1X Authentication Status

Displays real-time status progress of the 802.1X authentication transaction.

Display only—Cannot configure.


CTL File Menu

The CTL File screen includes the options that are described in Table 4-19.

If a CTL file is installed on the phone, you can access the CTL File menu by pressing the Settings button and choosing Security Configuration > CTL File.

Table 4-19 CTL File Settings 

Option
Description
To Change

CTL File

Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.

A locked padlock icon in this option indicates that the CTL file is locked.

An unlocked padlock icon indicates that the CTL file is unlocked.

For more information about the CTL file, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified Communications Manager Security Guide.

Communications Manager / TFPT Server

IP address of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

If neither the primary TFTP (TFTP Server 1) server nor the backup TFTP server (TFTP Server 2) is listed in the CTL file, you must unlock the CTL file before you can save changes that you make to the TFTP Server 1 option or to the TFTP Server 2 option on the Network Configuration menu.

For information about changing these options, see the "Network Configuration Menu" section.

CAPF Server

IP address of the CAPF server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

For more information about this server, refer to the "Using the Certificate Authority Proxy Function" section in Cisco Unified Communications Manager Security Guide.


Unlocking the CTL File

To unlock the CTL file from the Security Configuration menu, follow these steps:

Procedure


Step 1 Press **# to unlock options on the CTL File menu.

If you decide not to continue, press **# again to lock options on this menu.

Step 2 Highlight the CTL option.

Step 3 Press the Unlock softkey to unlock the CTL file.

After you change and save the TFTP Server 1 or the TFTP Server 2 option, the CTL file will be locked automatically.


Note When you press the Unlock softkey, it changes to Lock. If you decide not to change the TFTP Server 1 or TFTP Server 2 option, press the Lock softkey to lock the CTL file.



Trust List Menu

The Trust List menu displays information about all of the servers that the phone trusts and includes the options that are described in Table 4-20.

If a CTL file is installed on the phone, you can access the Trust List menu by pressing the Settings button and choosing Security Configuration > Trust List.

Table 4-20 Trust List Menu Settings 

Option
Description
To Change

Communications Manager / TFPT Server

IP address of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

For more information about these settings, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified Communications Manager Security Guide.

CAPF Server

IP address of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

For more information about these settings, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified Communications Manager Security Guide.

SRST Router

IP address of the trusted SRST router that is available to the phone, if such a device has been configured in Cisco Unified Communications Manager Administration. Also displays a certificate icon if a certificate is installed for this server.

For more information about these settings, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified Communications Manager Security Guide.


802.1X Authentication and Status

The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication and monitor its progress. These options are described in Table 4-21 and Table 4-22.

You can access the 802.1X Authentication settings by pressing the Settings button and choosing Security Configuration > 802.1X Authentication. To exit this menu, press the Exit softkey.

Table 4-21 802.1X Authentication Settings

Option
Description
To Change

Device Authentication

Determines whether 802.1X authentication is enabled:

Enabled—Phone uses 802.1X authentication to request network access.

Disabled—Default setting in which the phone uses CDP to acquire VLAN and network access.

1. Choose Settings > Security Configuration > 802.1X Authentication > Device Authentication.

2. Set the Device Authentication option to Enabled or Disabled.

3. Press the Save softkey.

EAP-MD5

Specifies a password for use with 802.1X authentication using the following menu options (described in the following rows):

Device ID

Shared Secret

Realm

Choose Settings > Security Configuration > 802.1X Authentication > EAP-MD5.

Device ID—Derivative of the phone's model number and unique MAC address displayed in this format: CP-<model>-SEP-<MAC>

Display only—Cannot configure.

Shared Secret—Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of numbers or letters.

Note If you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is deleted.

1. Choose EAP-MD5 > Shared Secret.

2. Enter the shared secret.

3. Press Save.

See the "Troubleshooting Cisco Unified IP Phone Security" section on page 9-12 for assistance in recovering from a deleted shared secret.

Realm—Indicates the user network domain, always set as Network

Display only—Cannot configure.


You can access the 802.1X Authentication Real-Time Status by pressing the Settings button and choosing Security Configuration > 802.1X Authentication Status. To exit this menu, press the Exit softkey.

Table 4-22 802.1X Authentication Real-Time Status

Option
Description
To Change

802.1X Authentication Status

Real-time progress of the 802.1X authentication status, displaying one of the following states:

Disabled—802.1X is disabled and transaction was not attempted

Disconnected—Physical link is down or disconnected

Connecting—Trying to discover or acquire the authenticator

Acquired—Authenticator acquired, awaiting authentication to begin

Authenticating—Authentication in progress

Authenticated—Authentication successful or implicit authentication due to timeouts

Held—Authentication failed, waiting before next attempt (approximately 60 seconds)

Display only—Cannot configure.