Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Preface
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Preface

Preface

Introduction

This guide provides an overview of the features available on your phone. You can read it completely to understand your phone capabilities, or see the following table for pointers to commonly used sections.

If you want to...

Then...

Explore your phone on your own

Press on the phone when you need assistance.

Review safety information

See Safety and Performance Information

Connect your phone

See Phone Installation.

Use your phone after it is installed

Start with Phone Features.

Learn what the button lights mean

See Buttons and Hardware.

Learn about the phone screen

See Line and Call Definitions.

Make calls

See Basic Call Options.

Put calls on hold

See Hold and Resume.

Mute calls

See Mute

Transfer calls

See Call Transfer.

Make conference calls

See Conference Calls.

Set up speed dialing

See Speed Dial.

Share a phone number

See Shared Lines.

Use your phone as a speakerphone

See Handset, Headset, and Speakerphone.

Change the ring volume or tone

See Phone Customization.

View your missed calls

See Call Logs and Directories.

Listen to your voice messages

See Voice Messages.

See softkey and icon definitions

See the Quick Reference Card in the front of this guide.

Additional Information

Cisco Unified IP Phone 7900 Series eLearning Tutorials

(SCCP phones only.)

The Cisco Unified IP Phone 7900 Series eLearning tutorials use audio and animation to demonstrate basic calling features. You can access eLearning tutorials online (for several phone models) from your personal computer. Look for the eLearning tutorial (English only) for your phone model in the documentation list at this URL:

http:/​/​www.cisco.com/​en/​US/​products/​hw/​phones/​ps379/​products_​user_​guide_​list.html


Note


Although an eLearning tutorial may not be available for your specific Cisco Unified IP Phone, see the Cisco Unified IP Phone 7900 Series eLearning tutorials for an overview of the common Cisco Unified IP Phone features and functionality.


Safety and Performance Information

The following sections provide information about the impact of power outages and external devices on your Cisco Unified IP Phone.

Power Outage

Your access to emergency service through the phone depends on the phone being powered. If there is a power interruption, Service and Emergency Calling Service dialing will not function until power is restored. In case of a power failure or disruption, you may need to reset or reconfigure the equipment before using the Service or Emergency Calling Service dialing.

External Devices

Cisco recommends using good quality external devices such as headsets, cables, and connectors that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals.


Note


Not all Cisco IP Telephony products support external devices, cords or cables. For more information, consult the documentation for your phone.


Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions:

  • Move the external device away from the source of the RF or AF signals.
  • Route the external device cables away from the source of the RF or AF signals.
  • Use shielded cables for the external device, or use cables with a better shield and connector.
  • Shorten the length of the external device cable.
  • Apply ferrites or other such devices on the cables for the external device.

Cisco cannot guarantee the performance of external devices, cables, and connectors.


Caution


In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].


Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at http:/​/​www.bis.doc.gov/​index.php/​regulations/​export-administration-regulations-ear.

Accessibility Features

The Cisco Unified IP Phone 7900 Series provides accessibility features for the vision impaired, the blind, and the hearing and mobility impaired.

For detailed information about the features on these phones, see Accessibility Features for the Cisco Unified IP Phone 7900 Series.

You can also find more information about accessibility at this Cisco website:

http:/​/​www.cisco.com/​web/​about/​responsibility/​accessibility/​index.html